How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 1,267 Google reviews tagged “Carpet steam cleaning” · showing 120
⭐️⭐️⭐️⭐️⭐️ I called Stanley Steemer for clean carpets, but apparently I got the VIP experience thanks to Jedadiah! 😂 From start to finish, he was professional, personable, and genuinely passionate about the work he does. You can tell when someone is just there to get a job done versus someone who actually takes…
Jordan went above and beyond! I recommend him highly
Excellent service!! The guys that came today were very friendly very courteous and they did a fantastic job getting our carpets to look really clean.
Service was professional and personable. Great job!! 4 years of dog has been erased. Thank you!
Savon was outstanding! Great job! Very professional. I’m very happy with Savon and Stanley Steamer.
Great Professional Timely Service. Great job!
Fantastic job. Quick, courteous, very satisfying.
Savon did a good, thorough job cleaning my carpets
Arjan and Jeffrey were very professional and provided excellent service. We would highly recommend them.
What a great experience. Arrived on time, very thorough and extra touches. Highly recommend!
Great job on 4 bedrooms, stairwell, hallway, landing, 2 couches, living room and 2 large wool rugs. Thank you! Looks great!
Daniel was very professional, detail oriented and provided great customer service with explaining all the different products and Stanley Steamer services available!
Great service!!!!
Professional, detailed, and excellent service!
Joseph and Ro did a great job. They were friendly, efficient, neat, paid attention to details , explained everything thoroughly and left the house cleaner than it was before. Excellent job.
Benjamin was kind and efficient! He did a great job and did it very quickly!
Excellent work , they clean with move items carefully like that
Tech was professional & very knowledgeable. He did a thorough cleaning & patiently answered our questions. Great cleaning job, Brent. Thank you!
Ronald was very nice and courteous. He did a great job.
Got my carpet cleaned today and was disappointed. Service was good but my carpet looks pretty much the same. They are in the business of cleaning carpets, so no matter how old the carpet, to me, seems like it should get clean. My carpet is about 9 years old with one cleaning in between. But as a carpet cleaning…
Professional, clear communication. Fantastic service
Drake was absolutely amazing!!
Most companies hurry through to clean carpets. This young man took his time, showing care for the client. Very polite, taking great care. We will be returning.
Really good job! Better than my home carpet machine. Tech was very friendly and honest. I will be reaching out for the next cleaning.
My carpet looks so bright and clean! I just moved in here back in January; the carpet was brand new at the time. But with two Corgis and daily life, it’s amazing how much dust and allergens it accumulated. Jakeem did a wonderful job on a few bad spots. He was very talkative and kind and didn’t rush through it at…
My carpet looks amazing!!! Both gentlemen were helpful and very courteous!! Definitely a win for us!
We’ve been using Stanley Steemer every four months and have had such a great experience every time! Shawn is our technician and he’s fantastic. He’s always so friendly, professional, and does a great job. We’ve also had them clean our couches and have been really happy with the results. It’s so nice having someone…
Technician was very thorough, friendly, and professional!
Drake was very knowledgeable and easy to work with. Our carpet looks amazing! We have pets including a husky and it’s wonderful to see the carpets so bright again.
We are a life safety company installing fire protection systems, our installers are not kind to our carpet. It took 2 tries to get it presentable but Staney Steemer got it done and looking great!
Jedadiah was great, he did an amazing job on a very dirty floor. He was professional and well mannered . Will request him every time.
Professional and courteous. Did a good job!
Great job as always!
Chase was AMAZING! He was very thorough and explained everything. The carpets look fantastic!
Kenyatta worked hard on my problem areas. Thank you.
The young man who cleaned my carpet was very polite and very dedicated as to how he did his job and how much I was satisfied! You better keep him.
We have 4 dogs and 2 cats. Stains are inevitable and hard to get rid of completely but after Joseph left the carpet and tile looked brand new. Definitely will use again.
Shawn did a fantastic job cleaning the carpet in our stairs. He was very kind and answered all our questions.
Drake was kind and efficient. It was nice to connect over similar music taste. Thanks!
Kenyatta was super friendly and personable. Asked great questions about my needs prior to starting the job. He added extra services last minute no problem. Will be using again.
The team did an AMAZING job of walking me throughout process! We started one on one on my carpet, area rugs and countertop chairs. They updated me throughout the process and then after everything was complete. I would definitely recommend!
My carpet looks brand new!
Just had carpet and rugs cleaned- wonderful young man did a great, thorough job and was so helpful with furniture,etc. A+ all the way! Thank you!
He was great! Very Professional!
Jakeem did an excellent job restoring my carpets and sofa to like new. He was very polite and wanted to ensure a thorough clean job. I definitely recommend him as your tech.
Jordan was great.....very courteous and professional. Please send him on future visits!
Jedadiah was VERY knowledgeable, respectful, and curtious. He did a tremendous job on my carpet and when I schedule again I hope he comes back or someone with the same mannerisms. Great job, Stanley Steamer, my carpets look brand new.
Benjamin was very good!
Kenyatta was professional and efficient. He did a great job from with walk through, cleaning and clean up. I will definitely be using again.
Very satisfied. Benjamin did a great job. Outcome met expectations. Highly recomend
We have used other cleaning services before but they left the house smelling like wet pets. Stanley steamer was great my carpets are so much cleaner!
Great job cleaning a real gnarly carpet! Professional, efficient, and friendly. Well done.
Chase was the professional we worked with and he was amazing! When we need your services in the future we will request him.
Isiah was professional, efficient and attentive to detail and my requests! Thank you for another great job!
Very professional and nice!
Spock and efficient, nice guys
DeAndre did an excellent job with our carpet and upholstery/sectional cleaning. He was very professional and thorough and took the time to get the job done right. Thank you!
Easy scheduling. Friendly, accommodating, professional employees. Quality work. Would recommend every time!
Truly excellent value, work and customer service. Ronald is the man
Jordan did an exceptional job! He really went the extra mile and I will be requesting him again.
The technician did a great job and he was very polite and nice to deal with and very professional. I appreciate all he did
Jordan did a fantastic job in my home today. He was prompt, thorough and knowledgeable about my issues. I would definitely hire him/them again. - Judy M
Kenny was amazing. Friendly fast and removed all of life’s stains on our carpet. Will be reaching out again for future cleaning.
Professional, professional and did a great job!
Ronald did a perfect job cleaning carpeting in several rooms. He took his time, asked questions about any concerns before he started. He was professional and needs a big raise!!
Very respectful and courteous technicians. They did an awesome job with minimal disruption. Carpets are clean and smelling great.
7 offices 1 hall. Arrived early worked around our schedule and personal
Super quick and efficient process. I have used Stanley steemer several times now and they are always on time, kind, and do a great job.
Communication was great and Savon arrived ready for the service. He worked straight forward in the rug and furniture and everything looked great
Kenneth was amazing. He absolutely killed it with making the carpets look like we never even lived here. And he was awesome with our little crazy 2 year old husky. Recommend 10000% !!
Jeffrey is awesome. Friendly, knowledgeable, and honest. He cleaned our wool carpets using the correct products and techniques. Good as new and faster than we expected. Four bedrooms, hallway, basement and stairs. Jeffrey is a one man cleaning machine. Stanley Steamer is lucky to have such a great person. Thank you Jeffrey!
Technician was polite and professional… he explained each step of the process thoroughly ensuring that I understood everything.
Chase was great! Very polite, made eye contact upon entering and introduced himself Had a great sense of humor which I so appreciate. Explained everything in detail and paused for me to take it all in. Was very thorough. I would ask for him again when we need carpets cleaned.
Jordan was absolutely fantastic
Do not recommend at all. my appointment was from 8 to 12. They didn’t show up till 2 o’clock came in with the attitude. Up the price on the couch that I needed cleaned. then at the last minute, it tells me he can’t clean the carpet so all of it was for nothing.
Professional service. Completed all requirements and explained all the steps.
DeAndre was awesome. Perfected his job.thank you DeAndre
Jordan did a wonderful job. He first walked thru and explained everything he was going to do. He helped me move heavy items so the area could be cleaned. Everything he cleaned looks great.
I’m extremely happy with the cleaning service! His work is professional, friendly, punctual, and paid great attention to detail. Everything was left spotless and fresh, and you can really tell they take pride in his work. I highly recommend him to anyone looking for a reliable and thorough cleaner!
Very thorough and professional. Cleaned up everything when finished and made sure I was happy. Complete service from a nice gentleman who cares about his work! Fair price, nothing but high recommendations for Stanley Steemer as a company and high quality service I received today!
Drake did an exceptional job of helping us clean the carpets due to the challenges our senior dogs. We appreciated his thorough approach and attention to detail!!
Shawn was very professional. Honest and great to work with!
Ronald was pleasant and quick! Did a great job!
Jordan was fantastic! The carpets looks like new and so professional.
5 star service…everything by was perfect!!!
Shawn was fantastic!! He did a great job and was friendly!
Drake was incredibly professional, friendly, helpful and attentive to details. He was able to get stains out of our carpet that other carpet cleaners could not in the past. We will 100% request him to do our future cleanings:)
Shawn is a very nice young man, professional, personable and energetic. He cleaned our carpet upstairs and down our steps. Our carpet smells like a fresh Spring morning and he did an AMAZING job and when it’s time to clean our carpet again, we will be requesting him!! If you want a GREAT carpet cleaning Shawn is…
Kenneth provided a wonderful service! Carpets look and smell great. Thank You Kenneth!
Excellent service, very professional, He put a lot of effort into the job! Great guy!
Tech was so nice and polite.. he explained everything he was planning to do and did a great job with my carpet…
Dwight did a very thorough job. Positive experience! Willing to do as much as we needed to GET IT as CLEAN as possible! THIS IS THE 3rd time we have had Dwight clean our carpets and area rugs. He is AMAZING! Stanley Steemer is always my choice bc it is one stop shop! They do it ALL! PLUS the arrival at our home is…
Ronald was very efficient and friendly. Had me look over all he did. I saw one small area and without hesitation he went over it again. Very satisfied!!
Both technicians were hard working, considerate individuals. They did excellent work.
Great job, love their work.
The team was very polite and professional.
De did a great job! I had one challenging area and he did the best that anyone could possibly have done. He was very careful to protect all corners. Was very kind and courteous! Good employee!
The price was for two rooms and a hallway. And three pieces of furniture was great. Had the air ducks cleaned and a new uv light installed on the furnace. The guys that did the duck work explained everything really well. All the techs from the floor cleaning to the duck work explained things very well well and…
Brent was phenomenal. Professional, courteous, and thorough. Explained everything well and did a fantastic job. Very happy customer here!
Great job. He took his time but was still efficient and made magic happen. I am very satisfied with the results so far.
Jordan, our carport cleaner, was very professional and friendly. I plan to request his service if and when we need our carpets esteemed cleaned again.
Service was great! Their guy Jordan was timely, professional and very personable. Cleaning was thorough and done in a timely manner!
Jakeem was great! It was fast and had no issues!
technician, Jordan, was excellent; very nice and did a SUPER job cleaning our carpet. However, we were extremely unhappy with the company not sending two technicians. They call this a “solo market”, which means they send one guy to move the furniture, NOT two as they used to do - this tells us they don’t value…
Great job!
Kitt, was amazing. I would give him 100 percent on his customer service and his work ethic. I had a large paint spot on my carpet. It had been there for over a year. Kitt was able to remove it. All of my carpet that he cleaned today looks 👏 Kitt needs to get employee of the month. He's gets my vote.
Shoutout to DeAndre getting my place back into great shape, thanks so much, appreciate the work
Kenyatta was simply outstanding. He was professional, respectful of us and our property. He was knowledgeable about the available services and was focused on providing quality service. He answered all our questions and asked about our satisfaction. I highly recommend him and hope he is available when we need service again.
Great service, very kind and efficient!
He was very professional, conducting frequent checks on his work. Great Job with zero complaints!!!
Jedidiah was professional and a great cleaner. We added more services including bacterial deodorant and scotch guard protection to hallways and stairs
Dre was on time, thorough, professional, polite and successful. He removed all of our pets stains. I will hire Stanley Steemer again.
Brent did a thorough assessment of the condition of our carpets. He communicated clearly and explained the process. Brent was careful with inspecting our indoor/outdoor carpet prior to treatment and cleaning. Very professional.
Professional, on-time and took care of all the problems!
Jordan and Nathan were awesome! They were very detailed oriented! Great job!!!
I hired Stanley Steemer to clean my air vents. Jeremy and Christopher did a great job. We can breath easier now.
Kenyatta and Savon did an amazing job from beginning to end! They were kind, informative, made sure they knew my expectations and fulfilled them and then some! Two great employees to work for and represent the Stanley Steemer brand!
I had an excellent experience with Stanley Steamer thanks to Shawn and Kenneth! They did an amazing job cleaning my carpets and went above and beyond my expectations. Not only did they remove stains that I pointed out, but they also found and removed several stains I hadn't even noticed. They were professional,…
They showed up promptly and did good work!!
The customer service was amazing! Great job, my carpet looks so much better.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
