How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for flooring
Clear ✕All 82 Google reviews tagged “Flooring” · showing 80
RONALD was an excellent technician. He was attentive and the carpet looked great. ALL STAINSB AREB GONE. I will call and request him again!
Edit: Just had another cleaning with Devin, and he was fantastic, as usual. Love having Stanley Steemer out to freshen up the carpets. Keon and Colton were both very professional and delivered fantastic service while doing a wonderful job. I had a 'problem area' on our carpet where a dog has had multiple accidents,…
Great service!
DeAndre was on time, professional, and took care to provide great service. I highly recommend this Stanley Steamer team.
Ricky & James did an incredible job! My carpets look amazing. They even went the extra mile and came back in, after putting away the hose, to clean up one more spot they noticed before they left. Highly recommend! Thank you!
Great, efficient, on time and reasonable.
I just got my grout color, sealed in my two bathrooms . Which I knew nothing about until they explained it to me and I’m really glad I chose this option. Because They made my bathroom look brand new again.
They were great… great service… great guys
Daniel & Konstantin did a great job! Super professional and hard working.
Excellent service. Service team was complete professionals and performed exceptional cleaning. Much appreciated!
John and Ben were both equally professional, courteous and informative. Best customer service experience I've had from a company in years. I had little hope for this 20+year old carpet, but it truly looks new. I've used other carpet cleaners in the past but never again.
Prompt reliable service. Quality work.
Kevin was awesome! This floor was dirt-ty! He made it look brand new. Would definitely recommend Kevin & SS to anyone looking.
Cecil came in to our home and really did a great job on our floors.
Fantastic job! Very thorough and super friendly! My floors look amazing :)
Hi, Addinser did a great job, and he was very pleasant and helpful with furniture. Would definitely use him again. Thank you.
Shane did an excellent job cleaning my tile/grout. I was scheduled to have it done between 8 an 12, however, the original technicians never showed up an Shane received the job after 2pm which tied up my entire day.
We got an estimate for cleaning vinyl flooring at our house. They personally came and gave us an estimate for close to $1500 for each and every area in my house. Up on service of the day for the same area an estimate was went up to $2000. $500 more than the initial estimate. We understand there is $50 or $100 can be…
Stanley Steemer, Jerry and Aryn always do a great job and work hard to make sure our school is clean for the next year.
I use Stanley Steamer often and always satisfied
Frank and his co-worker were exceptional. Easy to work with and a very positive experience:)
What a professional, hard working, personable young man! He did a fantastic job with both the carpeting and tile! Thanks Daniel!
Greatly appreciate the service provided by Shawn and John today. Upholstery, carpet, and grout all looks wonderful.
Ben explained the process in detail! Very efficient. He is a good teacher! He had someone with him
Great young guys did a heck of a job!
The duo Shawn and John were excellent. Pleasant, friendly and informative. I would recommend Stanley Steamer for services.
Cleaned tile and sealed grout. Didn’t try to upsale me in fact saved us money as we didn’t need all the services I originally thought.
Cecil was fast and efficient. Carpet looks great. Also cleaned grout in kitchen and foyer which looks good as well.
Veron was super polite, conversational, and got the job done in an expeditious manner.
Great work! Floor and carpet came out beautiful. Ton-Sha was exceptional.
Kelvin did an excellent job! Courteous prompt & conscientious! Highly recommend
Both John and Nichole were excellent. They were professional, thorough, knowledgeable and very customer focused. Loved their attention to detail and quality focus. Will definitely request them next time!
Very prompt, courteous, professional! The flooring really looked bad before it was treated. A difference between night and day! Highly recommend their cleaning services! Thank you Shawn and John. You make a difference. Keep up the great work!
Great job!
Great everything
They were very knowledgeable and nice, even to my mean schnauzer fur baby. They were quick and educated me in keeping a regular shampoo every 4 mos. Cleaned the grout WELL!!
Keon and Rob were very prompt and courteous, and they knew exactly what I was expecting, and they delivered Quality work I am very satisfied.
He was so polite and honest.
They worked hard and made things look better.
Very nice, job. He was very polite and detail oriented.
The guys were great. Took their time and did a good job. Thanks!
Fast, and friendly service. Great job.
Great job by Kevin!
Great job good guys thanks
Isaiah, our tech, was awesome. He was professional to the utmost!! He was on time, patient. he explained to me thoroughly what he was going to do. I hope you feel better soon. Thank you.
Same day service, on time, professional, worked quickly and did a great job. Christopher was very good at talking to someone with Alzheimer’s and patiently explained everything. He did an outstanding job cleaning a very old and dirty carpet and and saved a beloved recliner. The whole house smells better and I can…
Awesome company to work with. Please use them over any other carpet cleaning company in the city.
Marco was great! Very polite and did a very thorough job! Carpets look great!
Frank and Kenatta were very professional, friendly and new what they were doing. They did an awesome job. Would recommend them again
Terrific!
The technicians were very polite. However, I was very disappointed with the results. I hired Stanley Steemer believing I would get better results than when I do it myself, but this was not the case. I will definitely not use them again. I thought they were the number professionals in the business based on all the…
Did an excellent job removing pet stains and odor from a sectional couch.
Jimmy was amazing!
Kevin Asare performed a fantastic job. He knows his profession. He answered my questions and was very helpful. Recommend him to anyone for this kind of job.
Jacob always does a great job! Very friendly and professional.
Very happy with service that was provided.
I made an appointment to have some floors cleaned at 1430, and they showed up later that same day, which in and of itself is pretty incredible customer service. Anthony and Kory were both very polite and professional, and they did a fantastic job. Stanley Steemer’s prices are also quite reasonable for the service they provide. Overall, an A+ experience.
Devon was great! Very professional! The carpet and tile look so nice!
Both technicians were very courteous, friendly, personable and professional 👌
The employees that were sent to clean our rugs were first rate professionals! They did a great job and were very courteous. We would highly recommend.
My technician was efficient...kind .and knowledgeable....He kept st it and got the job done.. 100% recommend Stanley Steamer
Crews did a great job! Timely, responsive and accountable! With a large job, the crew was able to provide a quality cleaning and ensured that it was satisfactory at each turn. Crews are very professional and will treat you and your home with respect! Would recommend!
Cleaned my basement floor, very pleased.
Great job Ray and Colton....they arrived on time....explained what they were going to do....and the hard wood floors look brand new...Bravo!!!!
Mr. Diamond thoroughly cleaned my sofa, area rug and carpet!
We got the grout of our kitchen tile floor cleaned and resealed with colored sealant. After seeing how good it was looking with the color sealant we went ahead and had the foyer sealed with the same color sealant. The duo that came out did a great job and they were very informative and professional.
Grout cleaning was done. The tech was professional, answered our questions and did a great job.
Ray was very timely, professional and competent. I would highly recommend him!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
