How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 1,129 Google reviews tagged “General carpet cleaning” · showing 420
Ronald was wonderful! He explained everything and was very careful with the cleaning of our area rugs. The cleaning was thorough. Thank you
Jordan went above and beyond! I recommend him highly
Very professional
Tech was professional & very knowledgeable. He did a thorough cleaning & patiently answered our questions. Great cleaning job, Brent. Thank you!
Got my carpet cleaned today and was disappointed. Service was good but my carpet looks pretty much the same. They are in the business of cleaning carpets, so no matter how old the carpet, to me, seems like it should get clean. My carpet is about 9 years old with one cleaning in between. But as a carpet cleaning…
Technicians Dan and Troy were excellent. Thank you! Thank you.
Really good job! Better than my home carpet machine. Tech was very friendly and honest. I will be reaching out for the next cleaning.
We’ve been using Stanley Steemer every four months and have had such a great experience every time! Shawn is our technician and he’s fantastic. He’s always so friendly, professional, and does a great job. We’ve also had them clean our couches and have been really happy with the results. It’s so nice having someone…
Excellent service. Our technician was professional, polite, and left our carpets looking and smelling great.
The team did an AMAZING job of walking me throughout process! We started one on one on my carpet, area rugs and countertop chairs. They updated me throughout the process and then after everything was complete. I would definitely recommend!
Ronald was kind, polite and professional and did great work cleaning our carpets!
Ron was great!! On time, did a great job!
Easy scheduling. Friendly, accommodating, professional employees. Quality work. Would recommend every time!
The technician did a great job and he was very polite and nice to deal with and very professional. I appreciate all he did
Great service
7 offices 1 hall. Arrived early worked around our schedule and personal
Kenneth was amazing. He absolutely killed it with making the carpets look like we never even lived here. And he was awesome with our little crazy 2 year old husky. Recommend 10000% !!
Shawn did an OUTSTANDING JOB! He was very courteous and friendly. He also up sold me (with NO pressure) on a great package that will save me in the long run. I would highly recommend him and will request him on my next cleaning.
My parents always used Stanley Steemer when I was growing up—I hadn’t, mainly because of the cost. But after this experience, I’m so impressed. Kenyatta went above and beyond. His work was spot on, and it was truly some of the best customer service I’ve received. The world needs more people like him.
Ronald was pleasant and quick! Did a great job!
Jeffrey Slappy did a wonderful job. I will be requesting him for all my cleaning needs
Excellent service, very professional, He put a lot of effort into the job! Great guy!
Very friendly, polite young man. Enthusiastic and energetic and got the job done to my standards. I'll always use this company for my cleaning needs whether it be duct work or carpets.
Great job. He took his time but was still efficient and made magic happen. I am very satisfied with the results so far.
Service was great! Their guy Jordan was timely, professional and very personable. Cleaning was thorough and done in a timely manner!
Shoutout to DeAndre getting my place back into great shape, thanks so much, appreciate the work
Christopher and Konstantin were miracle workers. They were on time, explained everything that would be done, very polite, extremely conscientious, and made my old carpets look new again. Konstantin even created a cool checkerboard pattern with the cleaning! I am a long time Stanley Steemer client and have never had anything but great service.
Dwight went out of his way to take care of the carpet cleaning.
DeAndre was the best! He was very personable and professional. I'd definitely recommend him and Stanley Steemer.
Jedidiah from Stanley Steemer did an outstanding job cleaning the carpets in our home. From the moment he arrived, he was professional, courteous, and incredibly respectful. He took the time to explain the process, worked efficiently, and made sure everything was completed to a very high standard. One thing that…
Jedadiah provided great service. Very professional and friendly. Explained the process and suggestions. Moving in he made sure my carpet came out very clean.
Great experience with Brandon & Constantine and Stanley Steemer overall. My carpet looks brand new! And thats saying a lot with two boys and a very large puppy! Highly recommend!
Stanley Steamer to the rescue!! Our carpet looks great and as always exceeding my expectations. Thank you for making me a happy customer once again!!
Our service was superb! Jedadiah was courteous, responsive to our questions and thorough. Thank you!
Excellent service. Very professional.
Joseph was so kind! Carpets cleaned!! 10/10 would recommend. Thank you!
Kenyatta provided excellent customer service leaving our carpet spotless and fresh. Appreciated his efficiency and high attention to detail.
Very knowledgeable, gave me recommendations for future use, just a. Al around nice person
Super job, Jordan. Showed me what each room looked like as he finished. Very personable young man. We will ask for him next time we use your service.
Great service. Only thing I find ridiculously high priced is the upholstery cleaning. Carpet cleaning seemed reasonable. Our technician was thorough and took care to protect things while working. Personable and professional as well.
Excellent job by Jedadiah F. I was most definitely provided first-class customer service. He explained things that I had never been told. I highly recommend that his hard work be commended! He did a fantastic job!! Thanks,
Great service. Always satisfied with there service.
Outstanding performance. Very professional. Promote him.
D was great. Friendly, easy to work with. These guys always do right by me. Thank you!!
The salesman that clean my carpet was excellent mannerism on time very professional and nice personality 👏🏾👏🏾🎉would love to have him all the time !!
Joseph did a fantastic job on our carpet. He was friendly and professional. It was a great first experience with Stanley Steemer!
Jedidiah was on time, courteous and paid attention to detail. He was honest about what services were beneficial and those that weren’t. He made sure to explain the services and aftercare. The rug and sofas are fresh and clean!
Ron was very efficient and knowledgeable about the available services. He took the time to ask questions about my specific flooring to make sure he treated it properly. His estimate for how long the service would take was spot on and he made sure I knew exactly what was going on and where he and his equipment would be at all times.
Kenyatta, was such a pleasant young man. He was very professional, courteous, knowledgeable, answered all my questions regarding stains on the floor or moving things around. He was very patient and explained very thoroughly what he was going to do and what he was able to do. He was respectful to my house, which is…
They did a great job cleaning my carpets. They worked hard and were very professional. I highly recommend them.
Great service! Enrique and Oliver did a great job on my carpet and tile grout.
Constantin and Christopher were absolutely fantastic. They were 100% efficient and 100% effective. They paid attention to every detail and also, put their own personal touches on the service. These two are some of the very best and I want them to come back every single time I use Stanley Steemer!
Kenyatta was fantastic, so nice and did an amazing job! Would happily have him back again if we need more work! Thanks for a great service!
We had Stanley Steamer out to help us with our spring carpet cleaning. Can’t say enough good things about our experience. Our carpet looks brand new. The technician, Kenyatta, was very professional and respectful of our home. Highly recommend Stanley Steamer and Kenyatta.
Edit: Just had another cleaning with Devin, and he was fantastic, as usual. Love having Stanley Steemer out to freshen up the carpets. Keon and Colton were both very professional and delivered fantastic service while doing a wonderful job. I had a 'problem area' on our carpet where a dog has had multiple accidents,…
Last minute carpet cleaning before selling house. Very quick appointment and completion! Deodorized and high travel areas thoroughly cleaned. Highly recommended! 🙂
It was great carpets look new again my steamer guy was awesome
Jed was a fantastic technician. Very professional, knows his job very well, friendly and quick. Jed helped me out big time as I prepped my house to put on the market. His service was very much appreciated. Paid a pretty good price for the service. I did not find it overpriced by any means. Thanks again Jed for your help.
Dwight, Jeremy, and Zachary provided an exceptional service! I highly recommend for carpet and upholstery cleaning. I also had my air ducts cleaned. They all were efficient and provided insight into the process.
I completely get that my carpet was in bad shape but after it dried I notice brittle spots all through the carpet making it feel worse than before they cleaned it. Plus after having my windows open and a fan going the smell was overwhelming. He suggested after having it done multiple times it should lighten up. I…
Scheduling was easy and this crew did a fantastic job. I have 4 dogs and I foster even more, and the carpet looks awesome.
Jeff did a great job and worked super hard! He went above and beyond for service. We would call him again!
Ron was amazing! He explained the process and worked hard from the moment he got here until he left. He made sure we were happy with our cleaning, which we absolutely were!!
Average. They came in through my garage and left the whole tiled breezeway from the garage to the house completely wet! They threw down a wet floor sign. I had to dry the whole thing with towels and a mop or it would have turned into an ice rink. The carpet on my stairs had basic dirt spots, that I got out myself…
Did such an amazing job! Great service.
Jalen and Konstantin were professional, pleasant and explained the work to be done . They were fine representatives for your company and would want them when I need your service again.
Exceptional, professional service. Stanley steamer never disappoints. My carpetslook great! Dwight was thorough and did a terrific job.
Kenyatta was extremely professional, took the time to explain things to me. Did a great job from start to finish. He earned a tip from me. Well done Stanley Steemer on this hire!
Kit was great to work with and did a fantastic job. Very professional.
These gentlemen were very amazing. They schooled me on a few things and definitely believe they got the job done I can’t wait to have them come back out. Thank you so much.
Ronald always does a fantastic, thorough job.
Technicians were on time, professional, very polite, and did a great job.
Issac and Oliver were nothing less than STELLAR! They came out as a re-do for my carpet. They listened to my concerns, and recognized what needed to be done to make the carpet clean. This team of men knows their business. I will most definitely be requesting these expert carpet cleaners in the future!! Thank you gentlemen! .
Brett did an amazing job. He's 5 star!! Great work.
Stanley steamer was here and they did an incredible job. we hadn’t been able to think about cleaning carpets for a few years due to our caregiving duties of my mother. It feels so good to get the carpets brilliantly cleaned. We also have four kitties and so they make their own little messes now and then and…
Shawn and Jalen did a great job, very happy with their work
Kenyatta and Thomas did a great job. They displayed a strong work ethic and expertise at their craft. They communicated very well, asking good questions to make sure our needs were met. They ensured our safety as we walked through the house to prevent slips or falls. We were truly pleased with the service we received today!
They arrived on time and was very professional. Will always use Stanley Steamer.
Richard did a fantastic and thorough job. He listened to the needs of each room, made suggestions, and priced out options for me. Removed stains. Communication was great. Richard was very professional and friendly. Highly recommend him.
I've been using Stanley Steemer since 1990. They have always done a great job cleaning my carpets and furniture. Their spot remover and odor out are excellent. The technicians are pleasant, polite and knowledgeable.
The techs were awesome. Had alot of useful information for future turf care
Showed up on time, were super friendly and the work was awesome!
The gentleman, Kenyatta, was truly wonderful. He explained everything he was going to do. You have a good employee..thank you.
DeAndre is a professional and he delivered excellent high quality service and my carpet looks sparkling new! He deserves a raise!
Great job well done!!
Jedidia was wonderful, very professional, and understood my needs for a clean carpet. He was helpful and returned all furniture as before. I would call him and use him again. Thank you Stanley Steamer.
Very professional and I was very pleased with the work....
Oh my goodness I cannot rave enough how beautiful! My carpet looks throughout the house and the deodorizer is wonderful. The two gentlemen that came were very, very efficient, knew exactly what they were doing, explain everything that they were doing and it was totally wonderful experience with Stanley steamer
Jeffrey was friendly, courteous and did a wonderful job!
Excellent service. Kenyatta was professional and personable. Did a great job! 👍
They did a great job cleaning! Professional and quick!
They were awesome!!! Thank you!!
Tech did a great job!
Jeffery was great and the service he provided was excellent
The young man was very polite and professional. My only problem is that my mom's carpet (two tone plush) prior to the cleaning was soft. After the cleaning it has a hard texture to it. Alittle disappointed
Great service and excellent customer service
The service technician, Kenyatta, arrived in the time window as scheduled. He was very friendly and professional. We did a walk through of the areas to be cleaned, and he immediately got to work. He then reviewed the work done and future carpet care and provided the bill, with photos. My carpet looks great!
Jeffrey and Oliver were professional, efficient, friendly, on time and informative. The carpet looks new and we will be using Stanley Steemer the next time and will be requesting Jeff and Ollie. A great duo!!
Christopher and Konstantin was an excellent team. Quick, efficient and courteous. Carpets and sectional were cleaned and sanitized and they look and smell like new. Thank you so much!
Wonderful
Came on short notice and did a great job. Very friendly and informative. Will use the in the future for sure!
Jeff and Blake were gracious and professional. They provided great detail and information for maintaining our carpets. They put our dogs at ease and left the carpets looking like new. We will be using them exclusively in the future. I spent a lot of time talking with Jeff and really enjoyed our conversation.
Both Kitt and Oliver did a fabulous job cleaning my master bedroom, hall and family room carpet. Pleased with their friendliness and professionalism. Kitt asked me to check out each room after it was cleaned and offered to fix anything that I had issues with. No issues! First time using Stanley Steamer. I will use them again.
Christopher was great! He is very detail oriented and takes his time to do an excellent job. Thank you!
Jacob was great! Friendly, professional and had good suggestions.
Fantastic work by Frank and Constantine
The tech was very professional an courtesy was a fantastic plus. High praise for the tech and Stanley Steemer
Will ask for Zachary again. He was great! Walked the rooms with me as I pointed out all the areas of concern. Talked me through what he was going to do and did it. Carpets look great. He was a nice polite person.
Technician was great and very friendly. Carpets and sofa look like new, thanks!
Tristan came as expected and did a wonderful job. There was an orange “something” stuck to my stairs and he work diligently and got it out! No more eye sore! Thank you so much!
Paul was friendly, kind and professional didn’t absolutely great job !
Jeremy and his helper came and cleaned our air ducts and dryer vent. They went above and beyond in their service. The before and after photos said it all! They were very professional, knowledgeable and friendly. I highly recommend them.
The guys did an awesome job, carpet looks great!
Jakeem was the very BEST than anyone could hope for! I will always ask for him in the future!!!!!
Great service!
Online booking was super convenient. Kit’s service was top notch when he came out to do the cleaning. Carpet cleaned up perfectly.
I’ve used Stanley Steemer for years and the staff are always professional and do great work. This latest visit was to clean and deodarize carpet from a pet accident. The results are great - looks and smells good. Thank you Conner!!
Both Tristan and his partner were very professional and did a great job.
Bryce did amazing!
Kitt arrived and was very professional from the start. He introduced himself and discussed the plan for what he was going to be doing and asked what we would like done. He did a very thorough job and went over certain spots extra to be sure the job was done well. We have 2 dogs that shed a lot and when he was…
Kenyatta was intelligent, kind, knowledgeable, and honest. He did a great job. Would definitely recommend him to clean carpets and tile and grout.
The technicians arrive when scheduled and were very efficient. The carpets look great!
Excellent job and very happy with their work!
Amazing service. I would recommend Stanley to anyone.
Frank and Konstantin were GREAT. Truly the best. They did the most thorough job imaginable and I couldn’t believe how good the carpets looked.
Super happy with Shaun and his customer service. Will book again! Went out of his way to get us the best service and price.
Richard was very professional and kind !
Had carpet, tile, area rug, and a couch cleaned and everything looks brand new! Jakeem went above and beyond!
Very efficient and tried very hard to make sure things were just as you expected them to be! 💯🙌 #Efficiency #HardWork #Results #Success
The associate was kind, courteous and detailed. He was amazing with our little fella who had so many questions about what he was doing and why. A try pleasure.😊
Joe did a great job on her very difficult to clean carpeted areas that are 25 years old. He is very polite and very thorough and I appreciated his high level of customer service.
Ben was very efficient and professional. Very pleased with the service.
This was the first and last time I use Stanley Steemer for carpet cleaning. The tech over saturated my carpets and they were still soaked 27 hours later. I had to cancel my home cleaners the next morning and called the company 4x asking to speak to a manager! I was told the manager will call me back in 24 to 48…
DeAndre was on time, professional, and took care to provide great service. I highly recommend this Stanley Steamer team.
Very good experience as usual with Frank. Both He and Konstontine paid attention to detail and went beyond my expectation. The carpet and couch are very clean. An amazing job since I have threee dogs.. thank you
The technician made sure he knew the trouble areas and was extremely helpful.
Scott C was my service technician. He was very professional and did an awesome job on my white carpet. Scott also kept me informed me if best solutions for cleaning and removing spots. He really seemed to me like he enjoyed what he does. Awesome job and awesome employee.
Stanley Steamer for the win AGAIN! Today I had the pleasure of working with Ricky & Joseph and like always, the service was exceptional. I will always highly recommend Stanley Steemer for anyone looking to revitalize their carpets. With their top-notch service, expertise, and dedication to quality, they have…
Frank and Constantin were awesome! 12/10 customer service. They were also very quick and efficient. Will continue requesting both of them any time I need a Stanley Steemer service!
Brandon was kind courteous neat and very professional. He did an excellent and thorough job. I will request Brandon at all of my further appointments with Stanley steamer. I would recommend Brandon as a technician to anyone.
Abdinasir was very pleasant and professional. I would hope I have him for my next cleaning. Most recent cleaning was done by Kitt. A very pleasant and friendly guy who did an amazing job on carpet upstairs and down. I definitely will request him again.
The team showed up were professional and considerate. Would highly recommend.
Kelvin did an incredible job, was fast, efficient, and thorough. He was able to respond in less than 3 hours to my initial request. Highly recommend
WOW the work was amazing! I will be requesting this teams services each time I have Stanley Steamer out to my house! Can’t say enough good things of the work that was compl
Frank and Deandre did a fantastic job. They truly professionals, and were very detailed! Highly recommend them!
Amazing and outstanding work these two gentlemen today and thank you amazing job
Jakeem was very polite and knowledgeable. He did a great job and even though my carpets are still wet they look really good. Will definitely ask for Jakeem for future visits.
The two guys who came to our house were professional, friendly and treated our home with respect.
Always very courteous and caring with furniture and pets. They did a great job on our carpets!
Excellent job! Very personable and positive. Great eye contact. Explained each step thoroughly and completely Asked for feedback.
The guys came clean our duct work. They did a great job. On time real nice guys hard working took there time preparing explaining what and how they were going to do comes to cleaning our ducts
Stanley Steamer has been here twice now since we’ve been in this home. Both times Kitt has been the service representative and he has gone above and beyond. Highly recommend.
Jalen & Konstantin were very good ! Professional and courteous. Explained everything before the process started. They also made sure I was totally satisfied before leaving. I would certainly request the two again. They did a excellent job!
Carpet cleaning, did a great job!
Brandon did a great job, we had a nice amount of furniture to move around and it was not light furniture. Area rug was cleaned and he worked hard to get our problem areas cleaned. Will recommend him again!!!
Service Techd were kind, professional, on time, and efficient. Everything I could ask for! They made my 5 year old worn carpet look and smell new again. I will definitely be using them again. Very happy with the excellent service I received from both Kelvin and DeAndre!
Kelvin and Cecil were friendly, professional and on time! They completed all services above and beyond my expectations- would highly recommend!
Daniel & Konstantin did a great job! Super professional and hard working.
Maria always does such a great job. She is so friendly and explains everything!
The technician Jacob provided excellent service. Very good customer service and a great job cleaning the carpet. He listened to our concers and answered all questions about our carpet care.
What an amazing job Frank did! Carpets look fabulous. Added bonus Frank is just a really nice guy.
This guy was absolutely fantastic. Everyone should request him. Can not say enough good things about him.
Came in my home, with very good customer service. Was very knowledgeable about letting me know what I should do to maintain the up keep of my carpet.
Frank is the man! Professional and friendly! Made sure it was done right!
Keon was prompt. Very nice and went over what needed more attention since I have dogs that had a few accidents. Keon was great! I will request him again for all my cleaning needs. My carpet looks brand new. Thank you Keon
Did a great job explained everything !! Thanks Dwight.
Great and timely service. My technician was so friendly - he explained everything and gave me a nice discount for signing up for a service plan.
High quality work from Deonte. Very nice guy who was here when he said he would be, and did amazing cleaning-looks like new carpet!
He was on time and agreed to move the furniture. Very personable.
Very thorough and friendly technician! Simon was terrific and gave me some carpet cleaning tips!
Shane was awesome! Genuinely enjoyed having him be the technician that came out to clean my carpets. :) 10/10 would recommend Shane and Stanley Steemer. Super friendly, put up with my incessant babbling, and was very thorough and professional. Will be using them again and requesting Shane in the future!
Great price for the service. I was recommended additional services based on their professional opinion. Did the job quick and was very polite.
Excellent..Leon awesome...arrived early and very personable service!
Frank and his team are beyond amazing! I could not recommend him higher if I tried!
Our service tech was polite and professional.
After buying a house that had a lingering smell, I had Stanley Steemer clean both the air ducts and the carpets before moving the furniture in. All the folks who came out to perform the different services were friendly, prompt, and fast. They did a great job. I'll definitely use them again for any future needs!
Always good service and dependaple
Excellent service,very prompt .Very detailed. Been using you folks since 1989,you are the BEST.
Very respectful of our home and did an amazing, very thorough job!
He was very professional and on time. Did a super job on removing small stains in traffic area. Definitely would use again. Thank you very much!
Awesome customer service. Frank was professional, personable and customer focused. He also was a nice person! He also puts a personal touch on his work. Such a pleasure seeing someone who loves their craft!!!
Quick setup time. He was very knowledgeable on the cleaning. The carpets are clean and will be good for my pregnancy nose!
Ethan, who cleaned my upholstery and carpet, did a great job and was very personable, professional and efficient.
Prompt reliable service. Quality work.
This was the BEST cleaning job I have ever had! I've used Stanley Steamer for over 25 years. Unfortunately I don't have the young man's name yet from the receipt. He was the reason this service was the best!!! Outstanding service 🙌👍😁 Updated review, Shawn came out this morning after I called Stanley steamer…
The job he did was out standing.
Very efficient, polite, & professional. Job we done! Simon & Oliver did a great job. I would definitely have them come here again to clean our carpets & furniture.
The guys were professional very responsive and did a great job
Jacob was extremely kind and professional during our appointment and explained everything very clearly! Really happy with the results!!
Abd’s work was thorough , efficient and professional. He is a credit to your company.
John and Shawn were very friendly and respectful. They did a great job. I would highly recommend them and Stanley Steemer b
I went online Sunday to schedule a cleaning of my stairs and upstairs bedrooms. They had availability the next day (Monday), and we’re on time at 8 AM. Can’t beat that. The tech, Isaiah, was wonderful, and took his time to do an extremely good job, especially on the stairway which needed the extra attention. Highly recommend!
He helped explain the process of how this was going to work.
Cecil did an excellent job.
Daniel was wonderful! He was on time, fast, and very professional. This is the first time I have had my carpet cleaned by just one person he did such a great job!
Very professional and would absolutely request him again! So respectful!
Great work Marco! The carpet looks very clean and smells clean.Thank you.
Cecil was very professional, he was on time and he did not disappoint me with his quality of work he provided on this job. Cecil is a great team member at Stanley Steamer!
Work was done in a timely and professional manner. Maria was wonderful. She took her time to explain the process.
The service was great. The gentleman was very informative and polite. It didn’t take long to have the carpets cleaned at all. He also took the time to explain what treatment he administer and how long it will take the carpet to dry. He also gave direction of what we needed to do invade we need to utilize the space…
Great job!!!!!@
Marco was great! On time, very polite and professional as was his partner. Great job cleaning carpet!
Jedidiah was early today, which was awesome. He was very personable, polite, and very professional. There was no strong odor to the cleaning solution and it's drying quickly.The carpet looks so much better and tomorrow I'm sure it will look like new. I'll be using your services again. Thanks, M. Gill
I used Stanley Steamer to clean the carpets of the rental unit I was moving out of. Nichole was on time, professional, and friendly. I will be using them again in the future!
How do I lock her in for all of my stuff? I got the yearly plan today and couldn’t be more happy with the work done today and the work soon to be done.
Great experience and very fast! Thanks!
Great young guys did a heck of a job!
Ton-Sha and his partner did amazing, they were thorough with our carpets and furniture, left them looking brand new! They were both also very friendly and great to chat with.
Excellent services by Stanley Steamer. The Technician performed a good quality job. Also courteous and respectful
Keon did an awesome job. Place looked great when he was done.
John and Shawn were great!
Ben was the best!! He was super professional, did a great job and left the carpets fresh, clean and better than they’ve been in a while. He also gave me some tips and additional information on how to keep the carpets fresh and looking newer longer. This was my first time using Stanley Steemer and I will absolutely…
3 rooms and hallway completed in a timely and efficient fashion. Abdinasir and his team were on time and very professional.
Kelvin was on time, knowledgeable, friendly, made sure everything was protected, cleaned up neatly afterwards, and worked hard in the heat. He did an excellent job!
He did a great job. And was very professional. Also he was on time. And explained what he was doing as he was cleaning the carpet. I also purchased some professional spot cleaner.
Very prompt, nice to work with and did a nice job on cleaning our carpets. Fast and efficient.
Tyshaun was personable and energetic. He did a great job and provided excellent customer service!
Chris done a excellent job very professional took extra time in troubled areas and made sure I was satisfied with the job he preformed very friendly and hard working I thank him for a great job
Matthew did a great job.
Great guys! Down to earth, l and great to talk to. Did a great job and educated everyone throughout the process. Highly recommend
Frank was great! He was so friendly, professional and careful. He definitely made our new home with old carpets feel much fresher and clean. He even left a nice checkered design on the carpet! I will definitely ask for him next time I use Stanley.
Cecil was fast and efficient. Carpet looks great. Also cleaned grout in kitchen and foyer which looks good as well.
The technician was so gracious and friendly! Tyshaun was very knowledgeable and explained everything about the service and the products he used. He also gave some terrific tips about pet stains and neutralizing them between cleanings. I would definitely welcome him to clean our carpets again!
Showed up on time were very nice and did a good job.
Very professional and sweet!! Got the job done in a timely manner and both rooms look amazing. I definitely will be using again
Great experience and carpet looks and smells great. Super friendly and knowledgeable employee!!
We have never had a bad experience with Stanley Steemer! We had significant staining from pets and our carpets look and smell so much better
As always the Stanley Steemer technician was courteous, thorough, and explained what he would be doing.
Kevin and Garret did an awesome job cleaning and deodorizing our nursery as well as the stairs. Both were very friendly and answered all my questions very thoroughly.
Everything from scheduling to payment was easy and efficient. Zachary was our technician for general carpet cleaning. We really appreciated that he was careful with our outdoor landscaping and indoor, hardwood stairway when setting up and using his equipment. He was knowledgeable, professional, and friendly. We have…
Tyshaun was very professionally and explained everyone was doing. The carpet looked great when he was done. All stains removed. Thank you!
John and Ben did a great job today cleaning my carpeting !They kept me apprised of everything they were doing which I appreciated.
Tyshaun Was very friendly and professional. He was careful bringing his equipment into my house and did a very thorough job. I would recommend him to others and will request him again.
Cecil was great!! The service was on time and very professional, and my carpets look and smell amazing.
Convenient to schedule, friendly technicians.
Austin was courteous and respectful. He was a joy to have in my home. Did a great job
They did a great job cleaning the carpets quickly and thoroughly.
Abdi was great to work with!
Great job! Carpet looks awesome. Cecil was great!
Kelvin was very professional, personable and prompt. He confirmed our online cleaning order and explained all aspects of the process. Kelvin expertly vacuumed, cleaned and applied protection to our wall to wall carpet , dining room carpet and our stairs. He especially worked hard to remove stains in our…
Matthew was professional, personable, and did an amazing job getting out carpets cleaned. We are highly satisfied with his services and would welcome him back for our future cleaning needs!
The worker was friendly, respectful, friendly, and worked diligently to attain quality presentation. I really enjoyed talking to him and how honest he was about choosing packages
Both of these guys were very respectful and did a great job
Very pleasant and efficient
Teshaun was verry nice and professional. I will ask for him for future services!
Looks like I have a brand new carpet. Deonte was quick and efficient! I would definitely use this service again.
Both John and Nichole were excellent. They were professional, thorough, knowledgeable and very customer focused. Loved their attention to detail and quality focus. Will definitely request them next time!
We had a very positive experience. Abdinasir was very professional, friendly and did a great job.
Marco did a wonderful job. Our carpets needed a yearly sprucing up and Marco cleaned them up quickly and professionally. He was polite and courteous. Will continue to use Stanley Steamer for yearly maintenance.
Jacob and Matthew did a fantastic job! Punctual, efficient, and thorough. Our carpets look great! Thanks guys!
AMAZING job done by Daniel. Super smooth and easy process and he was very genuine in his approach on price breakdown and recommendations. After this experience with carpet and couch cleaning, I will never use another company again.
Abdinasir Did a perfect job! Will continue to use this service!
Kelvin was extremely polite and did a great job
Very professional and polite. Did a wonderful job cleaning out carpet. A very good ambassador for your company
Very pleased with the professional service.
Prompt, professional, courteous, reasonably priced, are some of the words that come to mind. The technician that came to my house, Kenyatta, was pleasant and informative. This was my first experience with Stanley, Steemer, and I will definitely use them again.
I am moving into a pre-owned condo whose carpet was quite soiled. Abdi was thorough, timely, personable and completely explained the process. Upon my inspection, the results showed a high-quality carpet cleaning. I highly recommend these services to those hoping to restore clean carpet to a living space.
Deonte and Taylor were professional and kind and made sure I was satisfied.
Keon was fabulous. I have had my carpet cleaned lots of times but never had this level of service. Much appreciated!
Fantastic job and perfect results! Highly recommend and such wonderful people!
New customer here and was very pleased! Marco was very kind. Did a great job and was friendly!
The team was efficient and met the needs of the job. Thank you!
Kenyatta and Austin did a great job. Very professional.
Marco was awesome. He surveyed the areas that had to be cleaned and went to work. He was able to get the carpets looking wonderful. He is one of the most professional technicians I have had from Stanley Steemer.
Detailed awesome service done by nice gentleman
Keon and Cecil were wonderful! Very courteous and professional. I added on a few things and they were gladly accommodating. They moved quickly and did a great job. I have and issue with puppy potty training and am so relieved with how fresh and clean it smells in here now!!!
Yes, Jacob and Jacob did an amazing job!! They did it right! Definitely did more treatment to my carpet than any other steamers have!! Thank you!!
Two young men came to my home to clean my bedroom carpet, which had been stained. They were very professional, knowledgeable, and did a good job. I appreciated their upfront assessment of their limitations given the type of stain. I highly recommend this team.
great job and very professional
Lawrence is a wonderful young man and did a job in my house. Thank you
This company never lets me down. They always hire great people and they took such good care of our home. Thanks!
Great everything
Both Cecil and Deonte were very professional and friendly!! They engaged in regular conversation with me as if we had been friends forever! That’s how customer service should be! Thanks y’all!
Cleaned my house and upholstery did a great job, talked me thru the charges and was very uplifting.
They were on time, super fast, polite, were great moving my furniture that I asked. He went over specials with me, and didn't make me feel pressured for add on's. These 2 were a great team.
Our technician did an amazing job. He was kind, responsive and very professional. Thank you so much!!!!
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Our cleaners were very personable knowledgeable! I will be booking their services again.
They we're professional and they did an great job....
Lawrence did a great job. Really appreciated the extra effort he put in on some adhesive spots.
Frank and Cecil did a great job! Very professional and I will use Stanley Steemer again.
Wilmer and Lawrence did a great job! They went above and beyond. Thank you!
Keon was the best Stanley Steemer guy we have ever had, in 30+ years of using the service!
Tech was great. Did a great job
Jacob and Christian were very professional and thorough. Great job!
Great job very professional on time and good
Great service!
They finished quickly and did a very good job. Carpet was really clean. I will use them again
Preston was very professional and efficient. He did such an excellent job cleaning both my carpets and upholstery! They look brand new! Couldn’t have asked for any better, truly amazing job well done!
Jordan was fantastic. He went the extra mile for us. He is knowledgeable, courteous and he made sure everything was perfect. I will be asking for him in the future!
Mark did a great job and was very pleasant to have in the home.
They are awesome!!!
Easy to schedule an appt. Shawn was on time, personable with great explanation as well as execution of services.
Our tech was knowledgeable and personable. He gave prompt, thorough service. Couldn't ask for anything more!
Kelvin was very professional and courteous. We couldn't have asked for a better experience, all around! Thanks!
Frank took his time to see my concerns and to provide the best cleaning on our carpets!
Let's talk about how AMAZING Chris is again! Everytime he comes I feel a sense of relief. He is just a friendly person and I love having him here. We have 2 little humans under 4 and a puppy and 2 cats. Our carpets can look rough quickly but chris makes them brand new even faster. My house smells better and looks…
He took his time and did a great job working on stains that I didn't think would come out of the carpet. My carpet looks so much better. He was also very informative on spot stain removing and protecting of my carpet.
David was my carpet cleaner he did a great job cleaning it thoroughly with care thanks appreciated the hard work….😄
Jacob was friendly and very professional. Would use Stanley Steemer again.
Very very professional they did a great job all three of them they were very nice and knew what they were doing I highly recommend them 👍🏾👍🏾👍🏾
Ben was awesome. He showed up on time, explained the process and did a great job. He made sure to ask if there were any spots that I wanted him to go back over. The carpet looks and smells great! Thank you
We’ve used this company several times for hard floor cleaning and vent cleaning, today it was carpet and as expected it was done right and the tech - Chris S. is professional and friendly.
Awesome job, fast, and very friendly. Will definitely use them again
Enrique the manager of this store went above and beyond for me. My carpets are spotless and I feel that I received a good value and a superior cleaning. Plus, I would always give our business to Stanley Steamer as long as Enrique is there!
Lawrence was on time, very professional, and did a fantastic job!
Isiah was pleasant, thoroughly explained everything and he did an excellent job. He was careful with everything, even draping a plastic? Cover over the back gate.
AMAZING job! Timely, efficient, thorough and professional. I dont use any other company for my carpets. Thank you!
The two men did a great job! They worked very hard and obviously really cared about their work. They were clear in explaining the process and made sure to protect our home and furniture while they worked. They made sure I was pleased with their work. Very friendly and very hard workers!
I want to request the same technician in May 2023
We decided to get our new home's carpets cleaned by Stanley Steamer before we get our furniture moved in and it was the right decision. We had our carpets cleaned by Keon and he was incredibly friendly, kind, and respectful. He got our carpets cleaned very well and provided us instructions on the how and why…
Colton did amazing! He was efficient and courteous. Thanks Colton!!
Nicole and her partner did a very nice professional job on my carpet. Very nice and professional.
Excellent job removing urine stains from a new puppy.
Same day service, on time, professional, worked quickly and did a great job. Christopher was very good at talking to someone with Alzheimer’s and patiently explained everything. He did an outstanding job cleaning a very old and dirty carpet and and saved a beloved recliner. The whole house smells better and I can…
Chris did a great job!
Professional and polite! Love Stanley Steamer!!
Simon was very professional and knowledgeable! He was through, quick, & cleaned up after himself, out the door! Thanks Simon!
Frank was awesome. Great attitude and went above and beyond.
Got all the stains out and cleaner was very courteous and efficient!
Both Julius and Dashawn were AWESOME!! They did an excellent job on our stairs. Our stairs were pretty gross, it really was a two man job for real; and now…180 degree difference. We really appreciated their hard work. And I appreciated Dashawn helping my senior mother up the stairs with her bags. True gentleman. Thank you guys!!
Jacob was knowledgeable, explained everything throughly, and most of all extremely friendly. Highly recommend Jacob when using Stanley Steemer.
Terrific!
My dog was sick and I thought my carpet was destroyed. They did an amazing job. Thank you!
Frank and Mason were very professional and did a great job!
Technician was friendly, professional, efficient, and did a great job. Highly recommend
Ben did a great job. Even though he was by himself, he still came in and treated my home with respect. He was professional and informative. Thank you Ben
The service provider was professional, kind and thorough!
Awesome company to work with. Please use them over any other carpet cleaning company in the city.
Shawn & John were quick and super helpful. They did a great job!
Isaiah was professional. He is a great technician and did a fantastic job on cleaning 6 areas of carpet.
Good job, great conversation. Thank you.
Ben did a great job! Stayed after some stains - carpet looks awesome just in time for the holidays.
Cleaner was on time and quick. Carpets look good post cleaning.
Kelvin was very professional, friendly and prompt for the service appointment. Helpful in recommending the deodorizing service (which eliminates bacteria on top of pet odors) that would enhance the cleanliness for our new renters. Was also impressed that he could remove several rust stains caused by an iron plant…
Rep was courteous and professional and was thorough
Ashton and Arnold did a great job. I’m very much satisfied, very professional and polite. I will definitely recommend them to anybody in the future. I will be using them again as well.
Kelvin did an excellent and ver thorough job!! Would definitely use them again!!😊😊
The young man who cleaned my carpet did a great job and he was very polite and answered my questions.
Great service, friendly employees. My carpet looks amazing after this service.
Keon was great!
The gentleman that did my carpet was excellent. I am very happy with the job he did I am more then satisfied!!!!!!
Jacob did a Great job cleaning 5 areas. I will be requesting him for future jobs. Thank You!!
Frank and Tito were very professional. Frank was awesome explaining what all was going to be done. They went straight to work and completed my multiple rooms for carpet and tile cleaning.
Service was great. Very professional and knowledgeable. Very happy with the results.
The technician was polite, courteous, and knowledgeable about the carpet cleaning. He was very thorough in the work. I was impressed by his attentiveness to doing a great job.
Great service
Couldn’t be happier
Great job. Very pleased
Great dudes, great work.
Worked fast and attempted to get stains up and was successful with most of them, even though they were almost impossible. Friendly. Would use them again.
Polite, quick and a great job. I will use them again.
The technicians were very polite. However, I was very disappointed with the results. I hired Stanley Steemer believing I would get better results than when I do it myself, but this was not the case. I will definitely not use them again. I thought they were the number professionals in the business based on all the…
Estimate and booking online was easy and fast with availability two days out. Preston was on time, courteous, professional, quick but thorough. Carpet looks and smells great. Highly recommended.
Great service and friendly technician
Melanie was FANTASTIC! She was professional, quick, and thorough with cleaning out carpets, and suggesting other beneficial services! Very friendly!
We have used Stanley Steamer many times over the last 5 years. The technicians always do a thorough job, are very friendly and they show up when they say they will! The odor removal and carpet cleaning truly helps with pet odor! We are always pleased with Stanley Steamer and they will continue to receive our business in the future.
Great service
Great job by this crew. Carpets look great and couch looks great. One time and professional.
No issues at all...on time...pleasant and professional
Did an excellent job removing pet stains and odor from a sectional couch.
I had the AA team and they were so kind and so incredibly quick!! They did an amazing job and I would definitely hire them for any other of my home needs.
Frank was good and very professional in cleaning the carpet. He has done the job very well. Will recommend him for the future carpet cleaning at my place.
Jimmy was very knowledgeable of the chemicals that were being used and did an excellent job!!! It was like the kids never stepped foot on the carpet 😌
Very good, excellent job. Guys very knowledgeable
These guys did a great job! Very kind and personable and knowledgeable. I would highly recommend!
On time, very polite, and professional.
Obediah worked alone and did an excellent job on a real mess.
It was a great job by the technician, will use the service again. Thank you Stanley Steemer.
Very professional and thorough
Jacob always does a great job! Very friendly and professional.
Frank Towns did an Outstanding job today! He was on time and handled the job efficiently.
Kelvin is truly a delight!
Devin was very nice and professional. Did an excellent job. Would highly recommend.
Kelvin did an amazing job! Professional and friendly.
Isaiah was very professional, friendly, understood what I needed and worked very diligent to complete the job. He did an outstanding job of removing dog hair and spots on the carpet. I will ask for Isaiah again and again. He is an asset to Stanley Steemer!!
Stanley Steemer is always fast, professional and they do a really good job on our carpet.
Keon was wonderful! Took his time and really cared about the quality of work he did.
Very hard working and thorough job!
Keon is great! My husband and I thought he was very professional and thorough! He cleaned the carpet in several room of our condo and it looks amazing! Highly recommend!
Excellent service excellent associate and excellent value
Kevin did an amazing job on our carpet! We will definitely use them again!
Chris Smallwood and his crew were awesome! My carpets look brand new. I highly recommend this company!
Robert was on time and was very nice and professional. I will be contacting Stanley Steamer in the future and will definitely request him.
Punctual and professional- I would use them again!
Great job! Thanks
My tech was Jimmy. Very polite. All the times I have had my carpets cleaned he was the only one who took his time and was very thorough. He took pride in his job. When I get them done again I will ask for him again. Very nice gentleman.
The technicians were professional, personable and did a great job!
Wonderful job and service from duct work guys and carpet person
Awesome service.
Adbi did a very g TVood job and was very professional.
The team that came was very professional and friendly keep on the good work guys.
Cory who clean my 5 room livingroom, dinningroom etc.10/08/2022was very nice and very professional and took his time doing his work I want him to do my carpet work every time very nice young man I give him 10 stars 🌟 for great job done thank you stanley steemer for your service and great quality of product use on my Carpet. It looks beautiful
Very respectful and professional service . I definitely recommend.
Awesome job! Before and after pictures were alarming! So glad we did this!
My technician was quick, efficient, and friendly! Thank you!
Cole was very professional, thorough, efficient!
Very Good Service
They were very professional, on time, and did a fantastic job. The carpet and couches look brand new again.
Great ans friendly service
Great Job! Very professional. SUPER customer service!
Our technician (Elijah) was friendly and professional. He explained everything he would do to treat our carpets and completed the job to our satisfaction.
The technician was very thorough and professional. He did a great job cleaning my carpet.
They arrived on time, very courteous and knowledgeable!
The technician came in and explained everything and got things ready in a professional manner. He cleaned the carpet very well and efficiently. I was impressed with the end result of how my carpet’s looked and pleased with the service. Thanks!
timely, polite, efficient, offered suggestions for our area rug.
They were both very professional and went above and beyond to make sure that we were taken care of.
Fantastic experience. Great staff, very professional and efficient
We had the BEST service with Frank and D at our house yesterday. They were on time, did a great job, and on top of it, swept fun patterns in each room. So professional. I will be having them come back!!
Great service! FRANK is the best! Now our carpets are refreshed and we are ready for winter.
We liked the young men that came to clean. They were helpful and professional. Thank you!they handled everything quick and fast.
Friendly, efficient, diligent, and got the job done
Did a great job for me. Looks fantastic.
Technician was careful, explained every service before, had me check his work. Everything was put back as it was. He was polite and efficient.
Shawn was amazing! Fast, friendly and professional. Super easy to talk to and explained everything including cost before beginning. Some of the best customer service I’ve had. 10/10 recommend. Will be using them in the future for sure.
Always the best!
Great customer service , excellent quality!
Frank was awesome! He was timely, detailed and efficient. My carpets and furniture look so much better.
We were so blessed that Stanley Steamer sent Frank and his Associate I apologize for not getting his name, they were beyond dynamic, professional, thorough, personal, exceptional, and I want them both to come back after we move things around and clean the remaining rooms. Thank you Frank.
Great service. Jimmy was very professional and a pleasure to work with. He did a great job on our carpets and explaining the process. Highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
