Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Stanley Steemer

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 91% of rug cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 89% of rug cleaning.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 89% of rug cleaning.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.185
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$471–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 185 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

Max6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Amazing service start to finish. Thorough and great communication. Absolutely will use them again for future services.Thank you!

Reasonable priceHVAC duct & vent cleaning
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They were great - explaining the process.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Karen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Really easy process to get my ducts cleaned. Vaughn and James were very friendly and respectful of my property.

Paid $500+Great priceHVAC duct & vent cleaning
Nabil8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They have the knowledge and they are friendly

Paid $500+Reasonable priceHVAC duct & vent cleaning
Tonya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

The service was excellent job 👏 by these 2 young men. Knowledgeable I would recommend these two professionals. I requested them both. They were Honest with Integrity for what I needed not trying to charge for a service that was not needed. I did purchase the UV protection Air Service. This is my second time using them for service.

Paid $500+Reasonable priceHVAC duct & vent cleaning
LoriLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Another exceptional experience with Stanley Steamer! I had my furnace and dryer vents cleaned. Mohammed and Donald were courteous and professional. They explained both services prior to performing them and informed me of their findings during the process. I plan to use Stanley Steamer for furnace and dryer vent cleaning services again in the future.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Allison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job in a timely manner. Cleaned up when they were done. Very polite and professional and our job was intense we had tile busted up and it was a mess in the vents.

Paid $500+Great priceHVAC duct & vent cleaning
HarryLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Cameron and Brent from Stanley Steamer were great. Polite young men and seem like hard workers. Great representation for a company. Had my duct work cleaned. They did a good job. Showed me areas of concern. I have an 100 plus year old house and there were some spots in the basement with “asbestos tape”. They were…

Paid $500+OverpricedHVAC duct & vent cleaning
LeahLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

★★★★★ Vaughn and James did an excellent job cleaning our air vents! They were friendly and professional, walked us through the entire process, and answered all of our questions. They were very thorough and made sure everything was cleaned up before they left. We really appreciated their care and attention to…

Paid $500+Not sureHVAC duct & vent cleaning
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeremy was very thourough in explaining eveything that he was doing and why it needed done.

Paid $500+Reasonable priceHVAC duct & vent cleaning
NathanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Took care of cleaning out my ductwork. Cleared out a lot of debris from past construction work. I have had good experiences with ductwork.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Deb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Vaughn and Mohamed were knowledgeable, efficient, and customer service forward during the cleaning of our dryer vent. I am satisfied with the results and would recommend this Stanley Steemer team for future customers.

Paid $200–250Reasonable priceHVAC duct & vent cleaning
Cher7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This crew was exceptional! Arrived quickly and started the job. The work was explained and included how and why-really appreciated the explanation. After saw the before and after pics as well as hints for better circulation in the house and how to reduce the recycling of existing dust! Excellent customer service!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Stanley Steamer cleaned our air ducts. They were professional, friendly, and did a great job!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Taylor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zachary and Mohamed were fantastic. They were very efficient and got the job done fast (a LOT faster than I was expecting)! They worked together like a well oiled machine. When I told them that one of my cats ran out of the room I had them shut in but was under the couch in the living room, Zachary shut the kitchen…

Paid $500+Reasonable priceHVAC duct & vent cleaning
Clifford7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional, courteous, and thorough

Paid $500+Great priceHVAC duct & vent cleaning
George9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They went above and beyond, left everything cleaner than how they found it wrapped up the job they were very speedy pleasant and extremely intelligent about their craft and trade.

Paid $500+Great priceHVAC duct & vent cleaning
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

5 star service…everything by was perfect!!!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningHVAC duct & vent cleaning
Riyad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

One of there hoses smacked my tv and cracked it, and now theyre saying they didnt do it and refuse to pay for the damage.

Customer photo from Riyad's reviewCustomer photo from Riyad's reviewCustomer photo from Riyad's reviewCustomer photo from Riyad's review
Paid $500+Reasonable priceHVAC duct & vent cleaning
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The price was for two rooms and a hallway. And three pieces of furniture was great. Had the air ducks cleaned and a new uv light installed on the furnace. The guys that did the duck work explained everything really well. All the techs from the floor cleaning to the duck work explained things very well well and…

Paid $500+Reasonable priceCarpet steam cleaningHVAC duct & vent cleaning

Show more HVAC duct & vent cleaning reviews (165 more) →

Price

$253-2% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 67%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning1260$158–$347
General carpet cleaning1127$153–$334
Pet stain & odor removal578$139–$373
Upholstery cleaning512$170–$340
Area rug cleaning290$163–$477
HVAC duct & vent cleaning184$471–$1.1k
Carpet cleaning168$139–$315
Flooring82$536–$1.1k

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