How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for HVAC duct & vent cleaning
Clear ✕All 185 Google reviews tagged “HVAC duct & vent cleaning”
Amazing service start to finish. Thorough and great communication. Absolutely will use them again for future services.Thank you!
They were great - explaining the process.
Really easy process to get my ducts cleaned. Vaughn and James were very friendly and respectful of my property.
They have the knowledge and they are friendly
The service was excellent job 👏 by these 2 young men. Knowledgeable I would recommend these two professionals. I requested them both. They were Honest with Integrity for what I needed not trying to charge for a service that was not needed. I did purchase the UV protection Air Service. This is my second time using them for service.
Another exceptional experience with Stanley Steamer! I had my furnace and dryer vents cleaned. Mohammed and Donald were courteous and professional. They explained both services prior to performing them and informed me of their findings during the process. I plan to use Stanley Steamer for furnace and dryer vent cleaning services again in the future.
Great job in a timely manner. Cleaned up when they were done. Very polite and professional and our job was intense we had tile busted up and it was a mess in the vents.
Cameron and Brent from Stanley Steamer were great. Polite young men and seem like hard workers. Great representation for a company. Had my duct work cleaned. They did a good job. Showed me areas of concern. I have an 100 plus year old house and there were some spots in the basement with “asbestos tape”. They were…
★★★★★ Vaughn and James did an excellent job cleaning our air vents! They were friendly and professional, walked us through the entire process, and answered all of our questions. They were very thorough and made sure everything was cleaned up before they left. We really appreciated their care and attention to…
Jeremy was very thourough in explaining eveything that he was doing and why it needed done.
Took care of cleaning out my ductwork. Cleared out a lot of debris from past construction work. I have had good experiences with ductwork.
Vaughn and Mohamed were knowledgeable, efficient, and customer service forward during the cleaning of our dryer vent. I am satisfied with the results and would recommend this Stanley Steemer team for future customers.
This crew was exceptional! Arrived quickly and started the job. The work was explained and included how and why-really appreciated the explanation. After saw the before and after pics as well as hints for better circulation in the house and how to reduce the recycling of existing dust! Excellent customer service!
Stanley Steamer cleaned our air ducts. They were professional, friendly, and did a great job!
Zachary and Mohamed were fantastic. They were very efficient and got the job done fast (a LOT faster than I was expecting)! They worked together like a well oiled machine. When I told them that one of my cats ran out of the room I had them shut in but was under the couch in the living room, Zachary shut the kitchen…
Professional, courteous, and thorough
They went above and beyond, left everything cleaner than how they found it wrapped up the job they were very speedy pleasant and extremely intelligent about their craft and trade.
5 star service…everything by was perfect!!!
One of there hoses smacked my tv and cracked it, and now theyre saying they didnt do it and refuse to pay for the damage.
The price was for two rooms and a hallway. And three pieces of furniture was great. Had the air ducks cleaned and a new uv light installed on the furnace. The guys that did the duck work explained everything really well. All the techs from the floor cleaning to the duck work explained things very well well and…
It was outstanding! They went above and beyond. Much appreciated. The way service should be!!
They tell you your furnace is full of mold, and it’s the furthest thing from the truth! Read on! We recently had our air ducts cleaned by Stanley Steemer. On the day of, one of the two technicians showed me a photo on his phone of what he said was the inside area of my furnace (supply plenum when he created the…
Mohamed adn Brandon were excellent. Special shout out ot Mohamand, very information and helpful. You have two great employees for your company.
Nice team work.Jeremy is very knowledgeable and thorough.
Muhammad and Donald were both professional and did an outstanding job. I highly recommend them and Stanley Steemer. They did duct cleaning and dryer vent cleaning And left the house in perfect order.
I will 100% have them out to my house again. Jeremy was excellent. He really provided a lot of good information and was very honest about what needed to be done. He went throughout the house and showed me before and after pictures as he was working. I was very happy with the job done. A+!!
Fast, efficient and friendly. Would absolutely recommend!
Employees were very professional and efficient. They kept me well informed and showed me before/after pictures when they found areas that were especially dirty/dust.
Did a great job! Give them a raise 🤝
On time, fast and courteous.
They did a great job, communication was great, and they were very organized.
Very polite, efficient, thorough cleaning… Thank you!
Mohamed was excellent to work with, communicated everything, took before and after pictures and provided recommendations for future needs to keep our house clean and in working order. Highly recommend Stanley Steemer for air ducts and dry vent clean out.
These guys were great! Really friendly, clean, and super fast.
Both Zachary and Vaughn were very professional and kind. They arrived when expected and did a fantastic job. They moved items that needed moving and put it back when done. I had my ducts and dryer vents cleaned. They answered a questioned I had. I will definitely call Stanley Steemer when it is time to get this job done again. Thanks again for a great job!
Jeremy and Kayden were very knowledgeable and pleasant.
Jeremy and Kayden did a great job. Very professional
They did a great job
They did an AWESOME job. It had been a while since all carpeted floors were cleaned. They breathed new life into them. Prompt, courteous and professional!
Jeremy and Chris were very knowledgeable, quick, and professional. Will definitely call Stanley Steamer again.
Excellent job! These gentlemen were a pleasure to work with and very polite.
Friendly guys. Great work done. Thanks.
Connor and Brandon were very friendly & knowledgeable! They walked me through everything that they were doing and why. They made sure I understood and was comfortable with it and did a great job making our vents look brand new.
They were on time. The procedure was explained to me. It took less than an hour to complete the job. At the end both asked if I had any questions or needed anything else. The entire process went very smoothly.
Great job done by two amazing employees
Mohamed and Vaughan completed our duct cleaning this morning and did a great job! They were courteous, efficient and provided before and after pics to show their work.
Incredible service from both gentlemen!
Frank was amazing!! We’ve never had our carpet and furniture look this good!!
Did a great job!
Very professional technicians. Provided information as they progressed.
Mohamed and Donald were great. Friendly and respectful of our home. Showed me pics before starting the work and after. Would highly recommend Stanley Steemer for air duct cleaning.
We have used Stanley Steemer twice in the last year. We had furniture cleaned last fall and air ducts cleaned today. Stanley Steemer provided excellent service both times. They are professional and reasonably priced. We will use them again in the future!
Both were professional and friendly. They did an outstanding job!!
Extremely professional and thorough!
Great work. Did air duct cleaning and dryer vent cleaning. Arrived on time and walked me through the process. Took about two hours total. Recommend 100%
Connor and Brandon were excellent very professional and helpful and friendly. Thanks guys for all you do.
The employee was very professional and knowledgeable. He explained everything he was doing and took great care to keep the other parts of the house clean.
Dwight, Jeremy, and Zachary provided an exceptional service! I highly recommend for carpet and upholstery cleaning. I also had my air ducts cleaned. They all were efficient and provided insight into the process.
Zach and Jonny did an excellent job. They were very professional and courteous and thorough!
Connor and Brandon were great. Professional, tidy and informative every step of the way. 10/10
Service was initially fine, reps seemed friendly and communicative. But unfortunately, due to a misleading initial assessment that increased on the actual servicing date, as well as misleading costs for additional hardware pushed on me, I have had to alter my review to reflect what I feel was manipulative treatment.…
Benjamin & Johnny were excellent. Very thorough and kind enough to explain the process in detail not only to me, but also on the phone to my husband. Highly recommend!
Great job with explanation, service, clean up and timeliness.
Did a very good job! Would recommend! Straight forward and got the job done.
Prompt, neat, through & very professional I highly recommend this team.
Zach and Ben were informational and thorough. I asked about additional services and they were helpful in getting my questions answered.
They were exceptionally professional and did an excellent job!
Fantastic experience. Highly recommend Vaughn and Donnie. I'm so happy with their workman ship, expertise, quality of work, respect for your property. Two of the nicest guys. I was shocked to see what came out of my dryer vent! I will definitely be calling and requesting them for future work and also referring them.
Very professional young men. They were knowledgeable and kept me informed as they went. I highly recommend these two !
Ben and John were fast and professional. They explained what was going on and were happy to let me observe them cleaning the ducts.
I had my air ducts cleaned and my dryer vent cleaned… Also I had an air system put in to get rid of mold in the air vents. The two gentlemen who serviced my home were very professional and very informed. I would recommend them to anyone who needs this service.
On time, friendly, effective!
Great two man team so informative, friendly and knowledgeable. Thank you for a job well done !!!
They were phenomenal. They were extremely professional and helpful! I will recommend them to all my friends and family!
Great friendly service! Everything was explained before they did anything. Will call again for service.Ben definitely knew what he was doing,cleaned up after himself,
We had dryer vent cleaned. They discovered that the vent was disconnected at the roof , probably from a new roof job. They reattached it, cleaned the vent, cleaned the extra lint that had blown in the attic and took care of everything efficiently and thoroughly.
This gentleman did a fantastic job. I'm so glad that they came. You really should have a military discount. LOL
On time appointment. Communicated very well with the process and fees. Would recommend them. I did have another quote from a competitor and Stanley Steemer was the lower cost.
Kit did an incredible job!
Mohamed and Thalia did an incredible job cleaning my HVAC ducts last week. They couldn’t have been nicer or more thorough. I wouldn’t hesitate to recommend them to anyone and I think Stanley Steemer is lucky to have both of them!
Very professional and respectful. They thoroughly explained services before, during, and after the job completion. Great job, thank you!
It was easy to schedule an appointment. Jeremy and Christopher did a great job and were very polite and respectful. Jeremy took time to explain the process and the issues that were discovered. He provided helpful advice and we chose to install a UV-C dual lamp. I would recommend them to my friends.
Jeremy and Johnathan were fantastic. Super knowledgeable and I could tell they truly care about their customers. I would recommend them to everyone
Informed me of all steps, cleaning completed in a timely manner, very polite.
Based on our great first experience, we asked them to come back for duct cleaning..Mohamed and Vaughn were great..arrived early, they were kind, explained the process throughout the job, ensured we were satisfied before leaving , and sent the recap email immediately. Will continue to utilize their services and recommend them for others!
If you can ask for someone ask for Isiah. Super nice guy and he did an awesome job!! 👌
Cleaning was good. Price was $495 for 10 vents. I have 17 vents, therefore, I paid $10 each for 7 vents. I have a 1800 sq ft ranch style home.
Jeremy and Johnny were a pleasure to work with. Very cordial and efficient with attention to detail and post cleaning clean-up. Jeremy was very informative, thorough and precise when describing actual work to be done. I would definitely recommend
Excellent services Definitely would recommend my family members to Stanley Steemer .
Crew did good great took pictures sent them to me very knowledgeable great crew
They were amazing. Protected the house and were very knowledgeable. We have two dogs and they work it out for them to be in a room they we moved them so they could do that room. Even talked to our neighbors about having their vents cleaned out. Very kind individuals
Brandon and Connor did a great job cleaning my ducts and dryer vent. I would highly recommend them.
Issac and Oliver were nothing less than STELLAR! They came out as a re-do for my carpet. They listened to my concerns, and recognized what needed to be done to make the carpet clean. This team of men knows their business. I will most definitely be requesting these expert carpet cleaners in the future!! Thank you gentlemen! .
Crew did a great job
Team cleaned Dryer vent and HVAC ducts. Great job.
They both were very friendly and courteous and professional
Fast and courteous service!
Jeremy and Cameron did an excellent job throughout the process of cleaning my ducts. They showed me before and after pictures, they sealed leak areas of the ducts and vents, cleaned all the registers, and I had them install a dual UV lamp for mold spores, etc. Also serves as a whole house air purifier system.
Connor and Brandon did an excellent job! Great on timeliness, thoroughness, attention to detail, and communication.
I had my duct work cleaned today and the guys did an outstanding job.
Connor and Brandon did an excellent job with my air duct cleaning. They took the time to thoroughly explain the entire process before getting started, which made everything clear and simple. The cleaning itself was done efficiently, and they were very professional about keeping everything neat and leaving my home…
Ben and Cameron were great - they were thorough and did a solid job cleaning our duct work.
Quick & efficient - appreciate the genuine thoughtfulness and honesty of keeping my family safe. Would highly recommend!
Great guys did the job no problem very friendly
Both Johnathan and Benjamin did a thorough job and explained every step of the duct cleaning process. They were true professionals and they gen vacuumed every area they worked in to leave our house as clean as they found it. Highly recommend!
Techs Jeremy and Brandon were very professional, courteous and informative. They were very respectful of my property and cleaned up after themselves beautifully. I would highly recommend stanley steamer for a full duct cleaning.
The two technicians that came out to clean out the house ducts and dryer vent did a great job. They were friendly, punctual and professional. I would recommend them to anyone needing this service.
The staff was knowledgeable, on time, and very courteous. I will be using this company, again.
Exceptional service. Very professional and personable.
I had a great experience with Stanley Steemer. The crew was professional and friendly. They did a great job and cleaned up before they left. I would recommend to anyone
Jeremy and Vaughn were both very knowledgeable and informative. They paid close attention to details and did a very thorough job. I'm breathing easier already knowing my ducts and vents are clean.
They were great very polite and professional did an excellent job.
Air duct cleaning. They were great at communicating and arrived as scheduled. My vents are very clean now.
Benjamin & Vaughn were friendly, efficient, & respectful of our house & its contents (shoe covers & corner protectors).They showed me all the before & after photos & the difference was impressive. It’s clear they work together well as they had it down to a system that went quickly but thoroughly.
Service Jeremy and Johnny arrived on time and were very informative and professional about their service
Connor and Brandon did a fantastic job, were very respectful of us and our home. They explained the vent and system cleaning process and set to work. Afterwards we saw the photos of before and after. We are very pleased. Thanks guys!
Great workers, positive attitude, made this really a positive experience.
The techs were awesome friendly and knowledgeable and helpful highly recommend them to anyone!
Connor and Brandon were very professional, explained everything they were doing. The two of them worked very well together as a team.After the process was finished Connor showed us the before and after photographs. This is the first experience with Stanley Steemer, and judging by our experience I would recommend Stanley Steemer.
Connor and Brandon were knowledgeable, friendly, and professional. They did a superb job, and we are very pleased.
We have had Stanley Steemer clean carpet and furniture, and most recently air duct and dryer vent cleaning. They have done a great job for us every time. We always receive a text when they’re on their way to our home. The employees have been very polite and do a great job explaining the service. We highly recommend!
Underwhelmed with duct cleaning service. I asked them to do my office last and once I was out of there it was stated that they "hit it" from the vent in the room on the other side of the wall. I undid the office vent and saw noticeable debris and dust remaining. Scheduled a follow up but frustrating customer…
Zach & Ben were excellent! Very knowledgeable and thorough. They were good about making sure I understood their process and answered all my questions. I would highly recommend them and Stanley Steamer for this kind of work - high powered, in-truck equipment with pictures ‘Before’ and ‘After’!
Mohammed and Vaughn were fantastic! Knowledgeable, thorough and patient t with my questions.
John wa great, very thorough and professional
On time. Polite. Friendly.
The boys were exactly on time which I appreciate. Very polite and knowledgeable. Did everything as stated for my service and cleaned up nicely for the job I had done.
Connor and Brandon were awesome! They were knowledgeable, diligent, and quick with our duct and dryer vent cleaning. Highly recommend this team!
On time, very professional, efficient, and very nice!
Technicians were knowledgeable, informative and polite. When they finished, they cleaned up their work areas and did not leave anything for us to do. Thank you so much for such great service. Thank you for the before and after pictures, they were great!! Terri and Tony Sestito
Jeremy, the Project Manager, explained the process while Thai went over the equipment they utilized. Additionally, they were friendly. I would have them back again!
Great service
Mo and his team from Stanley steamer were great. Fast friendly and efficient service! Would recommend them to all!
It was very professional. Ben and Vaughan were very helpful and did a great job. They explained everything they were doing and had a great attitude. I would highly recommend them
Very pleased with their work ethic. They each shared the different methods they used. They respected our property. They kept us apprised of what they were doing. They cleaned up what little mess they made after they were finished. They showed us before and after photos. I thought the price charged was fair.
Connor came to do an estimate for HVAC/air duct and dryer vent cleaning. He arrived on time and was very personable. Connor explained the whole process and what the technicians would be doing and answered all my questions. He was refreshingly honest about what services to have done since I’m on a tight budget.…
Very professional and friendly. Walked us through the process and should us detail before and after. Didn’t feel pressured to buy anything extra. Very polite and happy we had this team.
They were on time, let us know what they were doing and kept busy the whole time they were here!
Jeremy and Mohammed were great: on-time, explained everything, courteous, very competent, cleaned up. I give them 10 stars for a great job!
I appreciate the professional work and the knowledgeable service technicians Connor and Brandon. They did a great job! Thank you, I will recommend Stanley Steamer to my family and friends!
Very professional team. Efficient duct cleaning and preventive treatment. Excellent job.
Zach and his coworker (David I believe) arrived as expected. After showing the guys the location of the furnace, they went right to work, bringing in the equipment needed for the job. Zach explained a few steps as he worked. The guys also cleaned up any mess.
Great, efficient, on time and reasonable.
While overall the experience was fine. My only issue was that for the furnace/duct cleaning all the holes were not all fully capped up. I had 3 open holes in my furnace runs that were obviously not going to keep those areas warm since the heat was escaping back into the basement. We had to block them ourselves.
Excellant thorough work. Friendly and professional
They arrived on time, were friendly, explained what they would do and did it without wasting time. Then showed me pictures of the worst ducts-before & after.
Tyler and Ronald were service providers. They were outstanding.Both very courteous,very professional,conscientious and pleasant.would recommend them highly.
Service was great. Ryan and the crew were on time and very professional. Highly recommend using this service!
Tenant was in the house during service. I was informed by her that it would’ve been better if she and her family were not there. There was residual dust and debris that she didn’t know was going to be thrown about. There was an attempt to cover the openings to minimize the mess, but tenant just felt uninformed of…
I just purchased a house and wanted it all cleaned up before moving in, I made an appointment for the carpet to be cleaned and the ducts and vents to be done as well. The guy that came to clean my carpet was great, he was able to get it a lot cleaner than I expected and had a very nice demeanor! However the ducts…
They did a great job on our old dirty ducts and vents. The price was right and I highly recommend this service to everyone that owns or rents a home. Thanks Stanley Steamer.
The technicians that were in our home were extremely friendly, communicative and quick! I really appreciate their work. I could tell a difference in my air quality even before they were finished! Thank you guys.
We had our ducts and dryer vent cleaned today! I was amazed with the before and after pictures. I was breathing all that in?!?! We also elected to purchase the UV light that installs into the system and kills viruses and bacteria. With the pandemic we're in right now, it was a no-brainer! Thanks for a quick and easy service today guys!
The service agents were timely, professional and ready to work! Their customer service skills matched their ability to perform the task of the day! I was most impressed by their professionalism, they spoke to my wife and I as Sir and Ma'am! Can't go wrong with that kind of quality! Also one of the Reps moved my…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
