How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 581 Google reviews tagged “Pet stain & odor removal” · showing 20
What a great experience. Arrived on time, very thorough and extra touches. Highly recommend!
Great job as always. I use Stanley Steemer for carpet cleaning, grout cleaning, hardwood floor cleaning, and furniture cleaning. Always do a great job. Friendly service. No hidden fees. Up front cost so no surprises when it’s time to pay. Highly recommend!
The gentlemen were very polite and thorough. They examined the furniture and explained in detail. My services were very reasonable and they spent an ample amount of time cleaning everything. They made sure to clean existing furniture. I recommend this company highly.
Really good job! Better than my home carpet machine. Tech was very friendly and honest. I will be reaching out for the next cleaning.
My carpet looks so bright and clean! I just moved in here back in January; the carpet was brand new at the time. But with two Corgis and daily life, it’s amazing how much dust and allergens it accumulated. Jakeem did a wonderful job on a few bad spots. He was very talkative and kind and didn’t rush through it at…
We’ve been using Stanley Steemer every four months and have had such a great experience every time! Shawn is our technician and he’s fantastic. He’s always so friendly, professional, and does a great job. We’ve also had them clean our couches and have been really happy with the results. It’s so nice having someone…
We have 4 dogs and 2 cats. Stains are inevitable and hard to get rid of completely but after Joseph left the carpet and tile looked brand new. Definitely will use again.
Izaha did a great job- he took care of the stains as well as the pet hair and ground in kitty litter. We would definitely use you again!
Excellent service. Our technician was professional, polite, and left our carpets looking and smelling great.
He was great! Very Professional!
Jakeem did an excellent job restoring my carpets and sofa to like new. He was very polite and wanted to ensure a thorough clean job. I definitely recommend him as your tech.
Jordan was great.....very courteous and professional. Please send him on future visits!
Friendly, communicative, and did everything they could to help with our pet stain removal!
My experience with Stanley steamer was great beginning to end. Getting a quote and scheduling the service was very easy through their website. They provided text reminders and updates on when my steamer would arrive. Ron arrived on time and was very kind. He was willing to explaining the process letting me know what…
Truly excellent value, work and customer service. Ronald is the man
7 offices 1 hall. Arrived early worked around our schedule and personal
Kenneth was amazing. He absolutely killed it with making the carpets look like we never even lived here. And he was awesome with our little crazy 2 year old husky. Recommend 10000% !!
Shawn did an OUTSTANDING JOB! He was very courteous and friendly. He also up sold me (with NO pressure) on a great package that will save me in the long run. I would highly recommend him and will request him on my next cleaning.
My parents always used Stanley Steemer when I was growing up—I hadn’t, mainly because of the cost. But after this experience, I’m so impressed. Kenyatta went above and beyond. His work was spot on, and it was truly some of the best customer service I’ve received. The world needs more people like him.
A very professional, thorough cleaning on my sofa and area rug! better results than i expected, due to pet wear & year.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
