How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 581 Google reviews tagged “Pet stain & odor removal” · showing 380
What a great experience. Arrived on time, very thorough and extra touches. Highly recommend!
Great job as always. I use Stanley Steemer for carpet cleaning, grout cleaning, hardwood floor cleaning, and furniture cleaning. Always do a great job. Friendly service. No hidden fees. Up front cost so no surprises when it’s time to pay. Highly recommend!
The gentlemen were very polite and thorough. They examined the furniture and explained in detail. My services were very reasonable and they spent an ample amount of time cleaning everything. They made sure to clean existing furniture. I recommend this company highly.
Really good job! Better than my home carpet machine. Tech was very friendly and honest. I will be reaching out for the next cleaning.
My carpet looks so bright and clean! I just moved in here back in January; the carpet was brand new at the time. But with two Corgis and daily life, it’s amazing how much dust and allergens it accumulated. Jakeem did a wonderful job on a few bad spots. He was very talkative and kind and didn’t rush through it at…
We’ve been using Stanley Steemer every four months and have had such a great experience every time! Shawn is our technician and he’s fantastic. He’s always so friendly, professional, and does a great job. We’ve also had them clean our couches and have been really happy with the results. It’s so nice having someone…
We have 4 dogs and 2 cats. Stains are inevitable and hard to get rid of completely but after Joseph left the carpet and tile looked brand new. Definitely will use again.
Izaha did a great job- he took care of the stains as well as the pet hair and ground in kitty litter. We would definitely use you again!
Excellent service. Our technician was professional, polite, and left our carpets looking and smelling great.
He was great! Very Professional!
Jakeem did an excellent job restoring my carpets and sofa to like new. He was very polite and wanted to ensure a thorough clean job. I definitely recommend him as your tech.
Jordan was great.....very courteous and professional. Please send him on future visits!
Friendly, communicative, and did everything they could to help with our pet stain removal!
My experience with Stanley steamer was great beginning to end. Getting a quote and scheduling the service was very easy through their website. They provided text reminders and updates on when my steamer would arrive. Ron arrived on time and was very kind. He was willing to explaining the process letting me know what…
Truly excellent value, work and customer service. Ronald is the man
7 offices 1 hall. Arrived early worked around our schedule and personal
Kenneth was amazing. He absolutely killed it with making the carpets look like we never even lived here. And he was awesome with our little crazy 2 year old husky. Recommend 10000% !!
Shawn did an OUTSTANDING JOB! He was very courteous and friendly. He also up sold me (with NO pressure) on a great package that will save me in the long run. I would highly recommend him and will request him on my next cleaning.
My parents always used Stanley Steemer when I was growing up—I hadn’t, mainly because of the cost. But after this experience, I’m so impressed. Kenyatta went above and beyond. His work was spot on, and it was truly some of the best customer service I’ve received. The world needs more people like him.
A very professional, thorough cleaning on my sofa and area rug! better results than i expected, due to pet wear & year.
Jeff was friendly personable and knowledgeable. He worked hard and did an awesome job!
Ronald was pleasant and quick! Did a great job!
Very friendly, polite young man. Enthusiastic and energetic and got the job done to my standards. I'll always use this company for my cleaning needs whether it be duct work or carpets.
Dwight did a very thorough job. Positive experience! Willing to do as much as we needed to GET IT as CLEAN as possible! THIS IS THE 3rd time we have had Dwight clean our carpets and area rugs. He is AMAZING! Stanley Steemer is always my choice bc it is one stop shop! They do it ALL! PLUS the arrival at our home is…
On time, very easy to book and even reschedule. Very polite and professional. My carpets were covered in pet accidents and they look great.
Both technicians were hard working, considerate individuals. They did excellent work.
Service was great! Their guy Jordan was timely, professional and very personable. Cleaning was thorough and done in a timely manner!
My carpet and furniture look so much better. Jakeem and Pace were great! They kept me informed every step of the way. He was passionate about his work and went above and beyond for our service
Shoutout to DeAndre getting my place back into great shape, thanks so much, appreciate the work
Kenyatta and Savon did an amazing job from beginning to end! They were kind, informative, made sure they knew my expectations and fulfilled them and then some! Two great employees to work for and represent the Stanley Steemer brand!
Christopher and Konstantin were miracle workers. They were on time, explained everything that would be done, very polite, extremely conscientious, and made my old carpets look new again. Konstantin even created a cool checkerboard pattern with the cleaning! I am a long time Stanley Steemer client and have never had anything but great service.
Everything was great. He Drake was very polite and heard what was my problem areas and now it looks like new and smells great!
DeAndre was the best! He was very personable and professional. I'd definitely recommend him and Stanley Steemer.
Jedadiah not only did an amazing wonderful job but while he was cleaning he educated me about what to use and not use when spot cleaning and why. He also told me about the best runners to put under throw rugs. I want him to be my technician every time I get my rugs cleaned!!
Very professional and friendly.
Carpets look brand new! Thanks Konstantin and Amand!
They did a really great job and we’re very professional! And understanding of working around my pets. Thanks again!
Jedidiah from Stanley Steemer did an outstanding job cleaning the carpets in our home. From the moment he arrived, he was professional, courteous, and incredibly respectful. He took the time to explain the process, worked efficiently, and made sure everything was completed to a very high standard. One thing that…
Drake did an excellent job. Our carpet looks new again. He was thorough and very professional.
I've been a client for years and this was by far the best service I've had. Dwight was amazing! Very professional, attentive and made two really dirty rugs(pet stains and high traffic) look brand new. The upholstery looks great as well. Will be requesting Dwight in the future.
Great experience with Brandon & Constantine and Stanley Steemer overall. My carpet looks brand new! And thats saying a lot with two boys and a very large puppy! Highly recommend!
Stanley Steamer to the rescue!! Our carpet looks great and as always exceeding my expectations. Thank you for making me a happy customer once again!!
He was polite, professional, and efficient. Very pleased with my cleaning.
Ricky did a great job on my carpets after my dog left 2 huge gross stains in our loft. He was thorough and asked me to look at his work to make sure it was satisfactory. On time, professional and treated my house with care.
Joseph was so kind! Carpets cleaned!! 10/10 would recommend. Thank you!
Drake provided wonderful service and was upfront about possible limits of service. He provided wonderful results and gave me great tips for how to care for my carpet after he was finished. Drake provided great customer service and was down to earth and very personable.
Kenyatta did a phenomenal job with our carpet and upholstery cleaning! We have multiple animals and moved into a house with pre-existing animal stains as well. He took his time, discussed our problem areas, ensured that everything looked great once done, and made sure we were 100% satisfied with everything we had…
Kenyatta provided excellent customer service leaving our carpet spotless and fresh. Appreciated his efficiency and high attention to detail.
The two gentleman that cleaned my carpet did an excellent job. They worked diligently to remove the dog mishaps! Then they deodorized to make sure there was no unpleasant odor
Happy with the carpet services, but not so much with the upholstery. They left me with a striped looking chair that looks like they should have done a couple more passes to get it fully cleaned!
Not our first time using Stanley Steamer - we won’t use anyone else. The technician who was sent to our house, Kenyatta, is the reason why. Kenyatta was not only thorough and extremely professional, he was considerate and you could tell he cared. After previewing the original area of concern, we added a master…
The duo that showed up were cordial, and friendly. They walked me through the process and all the things I needed to note about the after care and anything to look out for.
Excellent job by Jedadiah F. I was most definitely provided first-class customer service. He explained things that I had never been told. I highly recommend that his hard work be commended! He did a fantastic job!! Thanks,
Kitt and Oliver did a great job, were polite and professional, and did an awesome job getting some yucky puppy spots out of the carpet. Appreciate the easy online booking, and the notification of arrival text- vey helpful. 4/29-Today it was Kitt and Saquan who came out to do the carpets, and they did an awesome job…
Outstanding performance. Very professional. Promote him.
FANTASTIC👏👏👏👏
RONALD was an excellent technician. He was attentive and the carpet looked great. ALL STAINSB AREB GONE. I will call and request him again!
The salesman that clean my carpet was excellent mannerism on time very professional and nice personality 👏🏾👏🏾🎉would love to have him all the time !!
Was very happy with the professional service. The carpets looked great ! Very happy with Chris and Constantine. They were knowledgeable and did a very professional job ! They also did a great job on the upholstery cleaning
Joseph did a fantastic job on our carpet. He was friendly and professional. It was a great first experience with Stanley Steemer!
Jake did an excellent job. Very knowledgeable very quick Put the time to explain everything answered all my questions. Made my carpet look new
Jordan was Extremely nice and very fast! Made sure to have me check each area. He worked around our two cats and was friendly with them! We will be using this company again in the future.
Constantin and Christopher were absolutely fantastic. They were 100% efficient and 100% effective. They paid attention to every detail and also, put their own personal touches on the service. These two are some of the very best and I want them to come back every single time I use Stanley Steemer!
Edit: Just had another cleaning with Devin, and he was fantastic, as usual. Love having Stanley Steemer out to freshen up the carpets. Keon and Colton were both very professional and delivered fantastic service while doing a wonderful job. I had a 'problem area' on our carpet where a dog has had multiple accidents,…
It was great carpets look new again my steamer guy was awesome
Jed was a fantastic technician. Very professional, knows his job very well, friendly and quick. Jed helped me out big time as I prepped my house to put on the market. His service was very much appreciated. Paid a pretty good price for the service. I did not find it overpriced by any means. Thanks again Jed for your help.
We had an outstanding technician (Kenyatta) (sp?) who came to our home today and he was outstanding! He was so nice, fast, and efficient. When he finished with our carpets, they looked absolutely amazing! Thank you Kenyatta!!
Dwight, Jeremy, and Zachary provided an exceptional service! I highly recommend for carpet and upholstery cleaning. I also had my air ducts cleaned. They all were efficient and provided insight into the process.
I definitely will ask for Kitt in the future. He was very helpful and thorough as well.
We had our hallway & staircase done and the carpet is extremely old and they were able to do exactly what I needed them too. Very good service!
Elijah Partee was prompt, professional, and courteous.
We have always had great experiences with Stanley Steamer! We had lived in the area for over 25 years and had them clean our carpets every 6 months for almost 15 years and now that we have hardwoods called them back to also clean our area rugs! Always recommend to others looking for hardworking reliable carpet cleaning professionals!
Polite and professional, they were fast and did a great job
Jalen and Konstantin were professional, pleasant and explained the work to be done . They were fine representatives for your company and would want them when I need your service again.
Kenyatta was extremely professional, took the time to explain things to me. Did a great job from start to finish. He earned a tip from me. Well done Stanley Steemer on this hire!
My tech was DeAndre. I got my front room carpet Oder eliminator cleaned and deodorized. My tech did a wonderful job at explaining what would work best since I have dogs and also let me know that carpet pad can also hold orders as well. DeAndre did wonderful at preparing the room and making sure everything was…
DeAndre our technician was outstanding! He went above and beyond to really get out some deep stains. Was very helpful with moving items. Excellent service and really hard worker.
Did a great job shampooing our couches, stairs, and hallways areas!
Very professional. Both our technicians did a wonderful job and provided great information on preventative care.
Kit was great to work with and did a fantastic job. Very professional.
They did a awesome job on my sectional. Very professional and super kind. I would recommend these 2 men to everybody
Very efficient and knowledgeable. High quality work and extremely satisfied with finished job.
These gentlemen were very amazing. They schooled me on a few things and definitely believe they got the job done I can’t wait to have them come back out. Thank you so much.
Ron was professional, courteous and friendly. Very respectful of my home and was very knowledgeable in answering questions that I had.
Jakeem was generous and professional. My carpet looks brand new. Thank you!
Shawn and Jalen did a great job. Very thorough. Patient and helpful to make sure everything got moved and cleaned.
Oliver and Cole were super helpful in taking care of a disaster caused by our jerk of a dog. They were professional and efficient.
Ronald always does a fantastic, thorough job.
Jedadiah did a terrific job! Carpet looks great! He was very professional and efficient. Thank you.
Jeffrey is a great brand ambassador for Stanley Steemer and he does an amazing job! Will definitely use Stanley Steemer again!
Issac and Oliver were nothing less than STELLAR! They came out as a re-do for my carpet. They listened to my concerns, and recognized what needed to be done to make the carpet clean. This team of men knows their business. I will most definitely be requesting these expert carpet cleaners in the future!! Thank you gentlemen! .
Stanley steamer was here and they did an incredible job. we hadn’t been able to think about cleaning carpets for a few years due to our caregiving duties of my mother. It feels so good to get the carpets brilliantly cleaned. We also have four kitties and so they make their own little messes now and then and…
Dwight and Oliver did a great job on my carpet! They were very courteous and polite. It was a good experience and I will have Stanley Steemer out again.
Our rep was very knowledgeable and he was super chill. Talking with him about the cleaning process, timeline for next cleaning, and maintaining the cleanliness was really good information. My wife and I couldn't be happier. 4 stars for the cost though on a loveseat and full couch was almost $400.... 😬😤😮💨
Great service and very professional. Excellent job
Stanley steamer has always had an excellent reputation and they did a fantastic job again by cleaning our dryer vent! Donald did a fantastic job and was extremely knowledgeable.. I would ask for him to come back again.
Richard did a fantastic and thorough job. He listened to the needs of each room, made suggestions, and priced out options for me. Removed stains. Communication was great. Richard was very professional and friendly. Highly recommend him.
Wonderful experience from start to finish! My home is ready for the holidays!
Was told upfront that all stains might not come clean due to age and type
The techs were awesome. Had alot of useful information for future turf care
Excellent professional work, pleasant demeanor
Richard did a wonderful job. Thank you so much!
Ricky and Oliver were exceptional. They hit the trouble spots and it looks great. Also explained some further options I could take to keep it looking great. VERY HAPPY!
Great customer service!!!
Kept me updated about his time of arrival. Explained cleaning , deodorizing, stain removal process. Had small things to move around, he told me to relax, that he had it under control. Jediadiah was professional, efficient, friendly guy. You could tell he liked his job, took pride in his work, said he believed…
Great team!
Great job well done!!
The team showed up on time and were extremely thorough. The house looks and smells great.
Scheduling and quote process is easy and fast. Oliver and Jeffrey were polite, fast and friendly. A huge improvement was made in the carpet and tile floors. Not just visually but also in cleanliness and odor. The rooms smell fresh and clean. I was shocked how quickly they were able to finish the job and very…
Both of our service providers were very professional and good with communication. These gentlemen were thorough as well.
Blake was very respectful and did a amazing job.
Jeffery was great and the service he provided was excellent
Jeff and Blake were gracious and professional. They provided great detail and information for maintaining our carpets. They put our dogs at ease and left the carpets looking like new. We will be using them exclusively in the future. I spent a lot of time talking with Jeff and really enjoyed our conversation.
Ben was professional and friendly. He did a great job cleaning my tiled floors and steam cleaning 2 bedrooms and the living room. He paid particular attention to a few stained areas on the carpet as well as the high traffic areas.
Very happy with the service that I received today from Stanley Steamer. They were able to remove pet stains and brighten the carpet. The Technicians were friendly, personable and knowledgeable. I will request them by name on my next carpet cleaning. A job well done. Worthy of the 5 star rating.
Kulwinder was very professional and was very clear in communicating changed/additions to my requested service. He did a great job with everything and was very kind.
I’ve had Shawn from Stanley Steemer out twice now, and both times he’s done an incredible job. This time, he tackled a few puppy accidents from my Tibetan Mastiff and managed to get everything — stains, odor, and all the shedding — completely taken care of. The carpets look amazing, and the whole house smells so…
Will ask for Zachary again. He was great! Walked the rooms with me as I pointed out all the areas of concern. Talked me through what he was going to do and did it. Carpets look great. He was a nice polite person.
Tristan came as expected and did a wonderful job. There was an orange “something” stuck to my stairs and he work diligently and got it out! No more eye sore! Thank you so much!
Exceeded my expectations for professionalism, scheduling flexibility and communication. The finished product looks and smells good. Very satisfied and will use again
Joseph is Courteous, knowledgeable and professional. He did a super job, cleaning the tile floors and carpet with all the pet stains. He eliminated A significant number of large stains. I will definitely request their services again.
Jeremy and his helper came and cleaned our air ducts and dryer vent. They went above and beyond in their service. The before and after photos said it all! They were very professional, knowledgeable and friendly. I highly recommend them.
Bryce was awesome. He got all the spots with no problems and was so professional. Amazing work will definitely hire again.
Online booking was super convenient. Kit’s service was top notch when he came out to do the cleaning. Carpet cleaned up perfectly.
I’ve used Stanley Steemer for years and the staff are always professional and do great work. This latest visit was to clean and deodarize carpet from a pet accident. The results are great - looks and smells good. Thank you Conner!!
Awesome job and excellent service! Will definitely use again.
My carpet tech Richard was quick efficient was able to get the life back into my mom's house carpets that have not been professionally cleaned in 30yrs. Getting ready to put the house on the market they were able to schedule us in last minute. Though not able to get all the prior stains from the carpet caused by…
Kitt arrived and was very professional from the start. He introduced himself and discussed the plan for what he was going to be doing and asked what we would like done. He did a very thorough job and went over certain spots extra to be sure the job was done well. We have 2 dogs that shed a lot and when he was…
Fantastic service
Great service at a fair price. Ben was very polite and did a thorough job. He explained everything he was doing in advance and made sure I was satisfied once he completed the job. In addition to carpet cleaning, we had a bathroom tile floor cleaned and color sealed. It looks brand new! I would highly recommend Stanley Steamer.
The technicians arrive when scheduled and were very efficient. The carpets look great!
Wonderful service- carpet looks brand new!!
Had carpet, tile, area rug, and a couch cleaned and everything looks brand new! Jakeem went above and beyond!
Very efficient and tried very hard to make sure things were just as you expected them to be! 💯🙌 #Efficiency #HardWork #Results #Success
Joe did a great job on her very difficult to clean carpeted areas that are 25 years old. He is very polite and very thorough and I appreciated his high level of customer service.
Jeffrey did an excellent job for us. He was very professional and personable, and he went above and beyond in cleaning and renewing our carpets. Thank you, Jeffrey!
Ricky & James did an incredible job! My carpets look amazing. They even went the extra mile and came back in, after putting away the hose, to clean up one more spot they noticed before they left. Highly recommend! Thank you!
Frank and Constantin were awesome! 12/10 customer service. They were also very quick and efficient. Will continue requesting both of them any time I need a Stanley Steemer service!
Brandon was kind courteous neat and very professional. He did an excellent and thorough job. I will request Brandon at all of my further appointments with Stanley steamer. I would recommend Brandon as a technician to anyone.
WOW the work was amazing! I will be requesting this teams services each time I have Stanley Steamer out to my house! Can’t say enough good things of the work that was compl
The technicians were knowelagabe, professional and friendly. They did everything I wanted and even had some suggestions that were helpful. Great service! And nice to know it is thoroughly cleaned by experts
Very professional Abdidid a great job
As usual Steemer is Awesome! Arjan and Shane Took their time and made my Carpet looks amazing and smell amazing!! Thanks so much!!
My service was excellent, Todd was excellent and very friendly, answered all my questions.
Marcus really went the extra mile. We will definitely schedule again.
Stanley Steamer has been here twice now since we’ve been in this home. Both times Kitt has been the service representative and he has gone above and beyond. Highly recommend.
He was FANTASTIC!! Probably the best service I've received and I have Stanley Steamer A LOT. He was diligent, informative, and respectful. He noticed things I didn't and corrected it. I couldn't of asked for better service! Thank so much!
Chris & Drey were amazing! Professional, courteous, knowledgeable and very respectful! Will be using them again and would ask for them personally!
Daniel & Konstantin did a great job! Super professional and hard working.
Excellent service- prompt professionals performed our carpet cleaning- Brandon was awesome!
Maria always does such a great job. She is so friendly and explains everything!
The technician Jacob provided excellent service. Very good customer service and a great job cleaning the carpet. He listened to our concers and answered all questions about our carpet care.
Isaiah was excellent!! He was very polite and informative about the process. The rugs look great! I would definitely hire him again
Keon was prompt. Very nice and went over what needed more attention since I have dogs that had a few accidents. Keon was great! I will request him again for all my cleaning needs. My carpet looks brand new. Thank you Keon
Great and timely service. My technician was so friendly - he explained everything and gave me a nice discount for signing up for a service plan.
He was on time and agreed to move the furniture. Very personable.
Very thorough and friendly technician! Simon was terrific and gave me some carpet cleaning tips!
Shane was awesome! Genuinely enjoyed having him be the technician that came out to clean my carpets. :) 10/10 would recommend Shane and Stanley Steemer. Super friendly, put up with my incessant babbling, and was very thorough and professional. Will be using them again and requesting Shane in the future!
Great price for the service. I was recommended additional services based on their professional opinion. Did the job quick and was very polite.
Good attention to detail! My furniture looks brand new!
Frank and his team are beyond amazing! I could not recommend him higher if I tried!
Our service tech was polite and professional.
Always good service and dependaple
Excellent service,very prompt .Very detailed. Been using you folks since 1989,you are the BEST.
This was the BEST cleaning job I have ever had! I've used Stanley Steamer for over 25 years. Unfortunately I don't have the young man's name yet from the receipt. He was the reason this service was the best!!! Outstanding service 🙌👍😁 Updated review, Shawn came out this morning after I called Stanley steamer…
Very professional, kind and on time! He really did a great job
Jacob was extremely kind and professional during our appointment and explained everything very clearly! Really happy with the results!!
He helped explain the process of how this was going to work.
Simon came back and fixed the issues of our last cleaning. He had great knowledge and provided resolution in regards to getting pet smells out of the carpet. Thank you!
Ben was very efficient and polite. Cleaning was done to my satisfaction.
Very professional and clear on options of services.
I have come to rely on this company for good service and value - they help keep my home liveable. Cleaned up a nasty pet stain!
Daniel was wonderful! He was on time, fast, and very professional. This is the first time I have had my carpet cleaned by just one person he did such a great job!
Kelvin was awesome!! My carpets look brand new and it smells amazing in here!
Very professional and would absolutely request him again! So respectful!
Shawn was fast yet thorough, friendly, professional, and informative! Thanks for the great work
Work was done in a timely and professional manner. Maria was wonderful. She took her time to explain the process.
What a wonderful young man. He did a exceptionally good job on my carpet. I really appreciate all his work. My carpet looks great thank you
How do I lock her in for all of my stuff? I got the yearly plan today and couldn’t be more happy with the work done today and the work soon to be done.
The communication was excellent and the tech arrived on time. We had two rooms done and they look new. Isaiah was fantastic. Highly recommend
The Technicians were on time, and very professional. They explained everything so I could understand the best process. The carpets look great. I will use them again in the future.
All of the above!
The service provided by Shawn and John was excellent. The men were professional, experts in the field, taking time to made sure their customers understood everything. Shawn and John were punctual, arriving on time. The following comes to mind reviewing Shawn and John/their service: hardworking, diligent, friendly,…
John and Shawn were great!
3 rooms and hallway completed in a timely and efficient fashion. Abdinasir and his team were on time and very professional.
Cecil was great! He was kind, efficient, quick, communicative, and very sweet to our dog. We will definitely use Stanley Steamer again and will request Cecil!
I was very pleased with the service. Matthew was friendly, knowledgeable and did a wonderful job on some tough stains on our carpet
Great Job!!!
Dan is a very nice young man which added to his professional manner. His service went above and beyond our expectations.
Did a great job cleaning our carpets. Extremely helpful and informative!
Chris done a excellent job very professional took extra time in troubled areas and made sure I was satisfied with the job he preformed very friendly and hard working I thank him for a great job
Matthew did a great job.
I had a great experience with Charles, very professional and great at what he does. He listened to my issues and addressed all of them. Our carpet is clearly cleaner and we are happy we called Stanley Steemer. Highly recommend!
The technician was so gracious and friendly! Tyshaun was very knowledgeable and explained everything about the service and the products he used. He also gave some terrific tips about pet stains and neutralizing them between cleanings. I would definitely welcome him to clean our carpets again!
Cecil did a terrific job- I had some special concerns and he was able to quickly alleviate them and thereby easing my mind. He was thorough, considerate and knowledgeable. My home looks and smells great!
We have never had a bad experience with Stanley Steemer! We had significant staining from pets and our carpets look and smell so much better
As always the Stanley Steemer technician was courteous, thorough, and explained what he would be doing.
Veron was super polite, conversational, and got the job done in an expeditious manner.
Kevin and Garret did an awesome job cleaning and deodorizing our nursery as well as the stairs. Both were very friendly and answered all my questions very thoroughly.
Jordan with Stanley Steemer was fantastic! He was professional, friendly, helpful with direction, worked quickly and expertly! A joy to have him and watch him work 10/10 would hire again!
Tyshaun was very professionally and explained everyone was doing. The carpet looked great when he was done. All stains removed. Thank you!
Great customer service! Team members care about their work. We recently had Matthew out and he was very professional and went above and beyond to ensure our service provided was top notch.
Matthew was professional, personable, and did an amazing job getting out carpets cleaned. We are highly satisfied with his services and would welcome him back for our future cleaning needs!
The worker was friendly, respectful, friendly, and worked diligently to attain quality presentation. I really enjoyed talking to him and how honest he was about choosing packages
Devonte and Cecil were fast, professional and nice. Their work was great. Thank you for getting those pet stains and odor out of my carpet.
Looks like I have a brand new carpet. Deonte was quick and efficient! I would definitely use this service again.
Marco did a wonderful job. Our carpets needed a yearly sprucing up and Marco cleaned them up quickly and professionally. He was polite and courteous. Will continue to use Stanley Steamer for yearly maintenance.
Jacob and Matthew did a fantastic job! Punctual, efficient, and thorough. Our carpets look great! Thanks guys!
AMAZING job done by Daniel. Super smooth and easy process and he was very genuine in his approach on price breakdown and recommendations. After this experience with carpet and couch cleaning, I will never use another company again.
Excellent!!! Both men did an outstanding job. They were friendly and helpful.
Abdinasir Did a perfect job! Will continue to use this service!
Denote listened to my problem. Jumped right on it and got the job done. Very friendly , thank you.
Very pleased with the professional service.
Prompt, professional, courteous, reasonably priced, are some of the words that come to mind. The technician that came to my house, Kenyatta, was pleasant and informative. This was my first experience with Stanley, Steemer, and I will definitely use them again.
Highly recommend Kelvin and Alajuan for any of your cleaning needs. Very efficient and attentive to detail while cleaning my upholstery furniture. Thank you Kelvin and Alajuan.
Fantastic job and perfect results! Highly recommend and such wonderful people!
The team was efficient and met the needs of the job. Thank you!
Jacob and Jeff were wonderful! They were on time, professional and did a great job! I will be using them again.
Ben is always professional and he is very knowledgeable. The carpets are clean and feel brand new when he is complete. He is not pushy with adding on additional services, he will share valuable information and allow you to choose what you would like, if anything.
Isaiah and Tyshaun were friendly, professional and worked well as a team. All of the stains came out. The carpets look great!
Marco was awesome. He surveyed the areas that had to be cleaned and went to work. He was able to get the carpets looking wonderful. He is one of the most professional technicians I have had from Stanley Steemer.
Keon and Cecil were wonderful! Very courteous and professional. I added on a few things and they were gladly accommodating. They moved quickly and did a great job. I have and issue with puppy potty training and am so relieved with how fresh and clean it smells in here now!!!
great job and very professional
Very happy with my cleaning!
Crew killed it, great job!
I am extremely satisfied with my experience with Stanley Steemer. My technicians Shawn and John did a great job listening to my needs and concerns when it came to my carpet and sectional I needed clean. They were hard workers and I am so happy with the results!
This company never lets me down. They always hire great people and they took such good care of our home. Thanks!
Both Cecil and Deonte were very professional and friendly!! They engaged in regular conversation with me as if we had been friends forever! That’s how customer service should be! Thanks y’all!
Cleaned my house and upholstery did a great job, talked me thru the charges and was very uplifting.
Our technician did an amazing job. He was kind, responsive and very professional. Thank you so much!!!!
They were very knowledgeable and nice, even to my mean schnauzer fur baby. They were quick and educated me in keeping a regular shampoo every 4 mos. Cleaned the grout WELL!!
Wilmer and Lawrence did a great job! They went above and beyond. Thank you!
Shawn was great! Service was quick and easy to schedule. Overall experience was great, will use Stanley Steemer again.
Great job excellent service, arrived fast!! Well definitely use them again
I was very pleased with Jacob and Christain's knowledge and professionalism. They were friendly and courteous and the results were fantastic..Thanks for a job well done!
They did great job cleaning my air ducts ....they were courteous, friendly, and they worked! They did exactly what I needed. Thanks so much. John Whitney
Preston was very professional and efficient. He did such an excellent job cleaning both my carpets and upholstery! They look brand new! Couldn’t have asked for any better, truly amazing job well done!
Jordan was fantastic. He went the extra mile for us. He is knowledgeable, courteous and he made sure everything was perfect. I will be asking for him in the future!
Isaiah was awesome! Very knowledgeable and friendly. He made sure I was happy with the job before finishing. Highly recommend!
Kelvin was very professional and courteous. We couldn't have asked for a better experience, all around! Thanks!
Frank took his time to see my concerns and to provide the best cleaning on our carpets!
They worked hard and made things look better.
They were prompt and professional!
Let's talk about how AMAZING Chris is again! Everytime he comes I feel a sense of relief. He is just a friendly person and I love having him here. We have 2 little humans under 4 and a puppy and 2 cats. Our carpets can look rough quickly but chris makes them brand new even faster. My house smells better and looks…
Isiah was pleasant, thoroughly explained everything and he did an excellent job. He was careful with everything, even draping a plastic? Cover over the back gate.
Fast, and friendly service. Great job.
Nicole and John were very friendly and knowledgeable!! Did a great job
AMAZING job! Timely, efficient, thorough and professional. I dont use any other company for my carpets. Thank you!
We decided to get our new home's carpets cleaned by Stanley Steamer before we get our furniture moved in and it was the right decision. We had our carpets cleaned by Keon and he was incredibly friendly, kind, and respectful. He got our carpets cleaned very well and provided us instructions on the how and why…
Isaiah, our tech, was awesome. He was professional to the utmost!! He was on time, patient. he explained to me thoroughly what he was going to do. I hope you feel better soon. Thank you.
Robert was great! Best I have had when using Stanley steemer
Chris did a great job!
Simon was very professional and knowledgeable! He was through, quick, & cleaned up after himself, out the door! Thanks Simon!
Got all the stains out and cleaner was very courteous and efficient!
Also applied stain guard. Over all professional, great job.
Technician was friendly, professional, efficient, and did a great job. Highly recommend
Simon was very polite, friendly, and courteous. He did an excelent job on my furniture.
The service provider was professional, kind and thorough!
We had skunk odor on carpet and the cleaner really worked on it. While it definitely looks a whole lot better, and does smell better right now, the test of time will tell. But it could only get better. The cleaners was very thoughtful about trying to get it out. Thank you.
Shawn & John were quick and super helpful. They did a great job!
Isaiah was the most Fantastic service person ever and did a 20 ⭐️ star job! It was amazing and he is a talented and patient carpet, upholstery and floor cleaner. Great employee for Stanley Steemer. You’re lucky to have him! My Stanley Steemer experience was flawless —-from my ordering it online, to writing this…
Ben did a great job! Stayed after some stains - carpet looks awesome just in time for the holidays.
Kelvin was very professional, friendly and prompt for the service appointment. Helpful in recommending the deodorizing service (which eliminates bacteria on top of pet odors) that would enhance the cleanliness for our new renters. Was also impressed that he could remove several rust stains caused by an iron plant…
Very easy to schedule. Keon was very professional, on time, payed attention to detail, and a very sweet person. I would recommend him to anyone! 10/10
Keon was great!
Frank and Tito were very professional. Frank was awesome explaining what all was going to be done. They went straight to work and completed my multiple rooms for carpet and tile cleaning.
My techs were fantastic and did a great job. Would definitely recommend Stanley Steamer for carpet cleaning. Took about 30 min for a large Rec Room and set of stairs.
Great service
Andrew was very friendly, polite and professional. He was quick and efficient, and did a wonderful job!
Great dudes, great work.
The technicians were very polite. However, I was very disappointed with the results. I hired Stanley Steemer believing I would get better results than when I do it myself, but this was not the case. I will definitely not use them again. I thought they were the number professionals in the business based on all the…
Estimate and booking online was easy and fast with availability two days out. Preston was on time, courteous, professional, quick but thorough. Carpet looks and smells great. Highly recommended.
Melanie was FANTASTIC! She was professional, quick, and thorough with cleaning out carpets, and suggesting other beneficial services! Very friendly!
We have used Stanley Steamer many times over the last 5 years. The technicians always do a thorough job, are very friendly and they show up when they say they will! The odor removal and carpet cleaning truly helps with pet odor! We are always pleased with Stanley Steamer and they will continue to receive our business in the future.
Did an excellent job removing pet stains and odor from a sectional couch.
Jimmy was amazing!
Very good, excellent job. Guys very knowledgeable
On time, very polite, and professional.
Obediah worked alone and did an excellent job on a real mess.
Kevin Asare performed a fantastic job. He knows his profession. He answered my questions and was very helpful. Recommend him to anyone for this kind of job.
Jacob always does a great job! Very friendly and professional.
Thoroughly great experience. Keon was wonderful!! Warm, friendly, and did an AMAZING job cleaning carpets and upholstery. Such a great guy. 10/10 I would unquestionably have him back again! Thank you Keon!!
Jordan did a wonderful job, was very professional. He took care to not get water on the floor or leave any mess. I would definitely call them again!
Awesome! customer service but also very respectful when introducing himself and enter my home.
Keon was relentless at getting our carpet clean! I was so embarrassed by the condition of the carpet, lots of stains, dog markings and just a mess! It smelled so bad, but he dug in without a flinch! He worked so hard to get the job done. It looked brand new after he was done! That was unbelievable! I am so impressed and grateful!!!! Thank you Keon!!!!
Stanley Steamer crew was very professional, went over everything prior to starting work and they did a wonderful job!
Keon was wonderful! Took his time and really cared about the quality of work he did.
Very good service. Will use again.
Kevin did an amazing job on our carpet! We will definitely use them again!
Great job! Thanks
Jimmy showed up promptly and gave me a very informative quote for cleaning a few area rugs. He answered all my questions and was super friendly and helpful the whole time. I can’t wait to see the results of my rugs in a few weeks!
Isiah was awesome! He worked quickly and was extremely professional. I’m definitely recommending him personally and this company for carpet cleaning!
Cory who clean my 5 room livingroom, dinningroom etc.10/08/2022was very nice and very professional and took his time doing his work I want him to do my carpet work every time very nice young man I give him 10 stars 🌟 for great job done thank you stanley steemer for your service and great quality of product use on my Carpet. It looks beautiful
My technician was quick, efficient, and friendly! Thank you!
They were very professional, on time, and did a fantastic job. The carpet and couches look brand new again.
Great Job! Very professional. SUPER customer service!
Our technician (Elijah) was friendly and professional. He explained everything he would do to treat our carpets and completed the job to our satisfaction.
The technician came in and explained everything and got things ready in a professional manner. He cleaned the carpet very well and efficiently. I was impressed with the end result of how my carpet’s looked and pleased with the service. Thanks!
Fantastic experience. Great staff, very professional and efficient
We had the BEST service with Frank and D at our house yesterday. They were on time, did a great job, and on top of it, swept fun patterns in each room. So professional. I will be having them come back!!
Very happy!
Carpets look great and smell great! Wonderful customer service!
They cleaned my carpet that hadn’t been cleaned in 20 years and it looks like brand new! I was really surprised and happy!
They did a wonderful job! Very professional, thorough and efficient.
Jacob was awesome and the carpet looks great!
Shawn was amazing! Fast, friendly and professional. Super easy to talk to and explained everything including cost before beginning. Some of the best customer service I’ve had. 10/10 recommend. Will be using them in the future for sure.
Very Professional Team. Made my cleaning very easy and painless. Would use them again. Thank you.
Frank was awesome! He was timely, detailed and efficient. My carpets and furniture look so much better.
Great service. Jimmy was very professional and a pleasure to work with. He did a great job on our carpets and explaining the process. Highly recommend.
Excellent employees. Efficient, helpful and friendly.
Taariq and Ray came and were so kind, respectful, and fun. They totally got all of my carpets from our pets stain free and deodorized them. I am super impressed by their service.
Chris was great! Gave good suggestions for carpet care going forward. Very pleased with service.
These guys were wonderful. Excellent job. I will most definitely use them again without any hesitation. Thank you so very much.
Ben was polite, respectful and extremely thorough. I have tried other companies to save a little .... not worth it. I get what I paid for..other companies were in and out..Ben took his time and suggested protection due to high traffic area but did not push upgrades. He covered the front door with a drop to keep bugs…
Awesome service from a knowledgeable and cheery crew! Thank you for our carpet refresh!
We have 2 dogs and we vacuum 3x a week so I put off having the carpets cleaned for about 3 years. I will never do that again!! Making an appointment was so easy online! The guy was so nice caring and profesional. He took time to walk me through everything. When he showed me how much debris he picked up from just 1…
Jedediah was extremely kind, helpful, and knowledgeable. He was quick and efficient as well as prompt. He knew more about carpet than I ever would have guess existed. Lol. He was so considerate and my carpet now smells and looks so much cleaner. Thank goodness! I will definitely be using them again!
Excellent Job! They did the best job they could with my cats pee smell in my office and did an excellent job with the stairs as well. There is this one area the smell didn’t all come out but the great part about using Stanley steamer is that in a couple of weeks to a month when I return home from out of town they…
Was a mess with a 15 yr old poodle who is blind and misses her potty pads. Plus, the carpet is older and it came out really good. The guys were very informative and friendly.
Excellent service on some tough stains.
Fantastic job....above and beyond....I will definitely use Stanley Steamer again. Excellent technicians.
Excellent service…miracle workers. My carpet looks like new
Ameir was wonderful! Came in and got started within minutes. First time having carpets cleaned and it was a great experience! Carpets are now clean and my house smells amazing.
Liked the person who came to clean but wish he had moved some baskets with files that were on the floor and cleaned under them. My husband moved everything else off the floor. He had to ask for additional plastic/foam pieces to put under the legs of furniture that we had moved into the kitchen. The serviceman was alone.
Fantastic service. Reps were friendly and professional. Cleaning was quick and efficient. Will definitely come back.
Amir was very friendly and upbeat! Smiles a lot and professional. Will use them again!
Great service!
Amir was the best! On time, professional, kind, and very thorough. Will request him every time.
Ever since Frank from Stanley Steemer came out and cleaned our carpets we won’t use anyone else! He comes in and tailors his approach based on your home specifically. He’s now cleaned carpet in two of our homes and we’re completely satisfied every time. Would definitely recommend, excellent service.
Jimmy was absolutely amazing! Her was very professional, polite, payed attention to detail. He even pointed out a few things that we were not aware of. My husband and I were very impressed with his work ethic as well. Next time we have our carpets cleaned, we would want him to be our technician. Great Job Jimmy! 🤩
Elijah was very friendly, professional and did a great job. Would definitely have him back!
My couch looks great, service was great, my guy was friendly and best of all he got up all the water from my floor. Kind of expensive but I will definitely use your service again.
This was my first time using Stanley Steemer. I must say they have the customer experience figured out from the moment you engage online to the touch points leading up to arrival to the post service follow up. Excellent website experience. Very user friendly, easy to set up account. select services, discounts…
Jimmie is very professional and knowledgeable! Called and received same day service, which helped deal with unexpected stains on new carpet.
Great job and Jordan did a great job and was really professional.
Frank was very knowledgeable, quick and thorough. He made sure to explain the process and expectations with me. Thank you Frank!!
Great company, fast, affordable. Malik did a great job!! Kind, courteous & on time.
Very professional, quick clean and quiet! Great employee would recommend and will use in the future 100%
Isaiah was SPECTACULAR...He was very courteous and respectful. The carpets look fabulous. I can't believe they were so dirty. I wish I had a before and after photo! Extremely pleased 😊
He was in training for management and he was very polite. I’m not sure though if he really applied both the deodorant and the stain repellent
I requested Ray Robinson because of a friend that recommended him. He did a great job! Very professional, very organized and my couch and carpet looked brand new when he was finished. I will definitely be requesting him again for my floors in 2 weeks!
Tech was a cool dude and quick
Frank did an excellent job cleaning our carpets! He arrived right on time, was very professional, and explained the services very well. I would highly recommend his services!!
The associate was very professional and polite
Ray was amazing. He did magic on our carpets. I don’t think anyone has been here to clean the carpets as well as your service did. He went back when he walked away and still had a stain and cleaned till it was gone. We are very pleased with the way this young man did the work. Was way beyond our expectations.
So happy we did this. They were on time and very professional. The entire service took less than one hour. Our carpets and rugs look great and the entire house feels cleaner. Ian, who came to do the job, was excellent!
Isaiah was very personable and easy going. He was professional and efficient, the experience was very pleasant.
Absolutely fantastic!!
Eli was very professional, and went above and beyond the service in order to provide what I needed for my carpets.
Brian and his team were fantastic! Will definitely be requesting them again in the future. Timely, responsive and respectful! Well done.
Everything is fresh and clean! Looking forward to scheduling another service.
Carpets look brand new again. Tech was personable, professional and worked late into the day without complaint. Last min schedule too!!
Melanie was very thorough and paid special attention to the traffic patterns and a few spots. Very nice job! Thank you Stanley Steemer!
Dana was ver polite, did a great job answering questions and most of all did amazing with cleaning my furniture. I will be using this service again for future needs. Thanks Stanley Steamer and Dana!
Elijah was prompt, professional and did an excellent job!
Chris was timely, pleasant and professional. He warned me that given the extent of the carpet stains not to expect "good as new" then exceeded my expectations. He took time and care to go over the worst areas as well as the harder-to-reach edges and corners and made sure everything was thoroughly treated. A+ service…
Once again, I am a very satisfied customer! Chris was very professional. He went above my expectations. I thought I may have lost the package I purchased due to not being able to have them back because of Covid in our household and other unforeseen family events, but Chris reached out and they honored it and he let…
The technician we had was Gregory and he did a fantastic job. We foster dogs and one got upstairs and peed twice on our new carpet. I tried to carpet clean it myself with no luck so I explained to Greg that we really needed to get the smell out. He went over the areas multiple times to get rid of the smell and it’s gone. So thankful for his extra work!
Technician was personable, and did job well and efficiently. Happy with services.
Rashard did a great job. He was professional, courteous, and left my home much cleaner than he found it. I would use this service again.
This was my 2nd service this year and I am just as happy with this time as I was with the first time I used SS. This technician was friendly and explained the service plan I purchased last time more thoroughly. He was fast and thorough. My carpets look brand new again! Just in time for the holidays! I was happy with…
Our technician did a very outstanding job. Very professional and explained everything as he went through the process. Could not be more pleased.
Mr Allen was awesome.. very perfesional!!
Very friendly and professional. We had a unique situation and our technician was quick to accommodate. Big high five to him!
Eli was awesome! He was able to get multiple stains out. He is also incredibly personable! Great job!
I am very happy with my service today! Jedediah just left and he was very professional and did a fantastic job. I had a very large order (hardwood, carpet, couch and beds, all cleaned, deodorized and protected) and even though he was by himself, he got everything done and was nothing but polite. He didn’t mind my 5…
Thank you Greg! Very professional and worked hard on the stains on my carpet. Will definitely request him for the next time carpet needs cleaned.
Jordan was on time and very professional. He made quick work of the much needed cleaning. Thanks!
Such a great experience. Elijah was very friendly and professional. I was so happy with my carpets he did an amazing job!!
Both gentlemen were professional and super efficient! Also, I have used Rug Doctors and such before and this was much more effective.
Elijah Partee (Dublin, OH location) did an incredible job with our carpets in our home. Very professional and respectful!! I recommend asking for him if you get the chance. He will take care of you and your home, Guranteed. Thanks Elijah ✊
Your agent was very good 👍 at his service. The carpet looks like a new one. He was very knowledgeable of your services, courteous,and efficient. Thank you for your service.
Elijah was Fantastic !! Took his time to make sure everything was perfect !!!
He did a great job. The carpet looks much better and got rid of some tough stains and pet smells. He was very profession and nice to talk to. I would recommend him and this service.
My technician was excellent. I used a competitor several years ago and they claimed they could not remove soda/beverage spots from the carpet. Your technician removed all of the spots in the regular course of his work. The carpet is old (70’s) but he made it look wonderful. I will definitely call Stanley Steemer next time.
Gentleman was very professional and did a very good job redoing my carpet from Friday.
The gentleman was very professional and courteous. He was on time and my carpet was cleaned well.
Dana and his helper did an amazing job of making neglected carpet look awesome. Can’t thank you guys enough.
Jacob was very friendly and personable. He did a professional job on my carpet. It looks great!
Professional, courteous, quick and had you check every area cleaned for approval. I had my carpets cleaned, deodorized and protected. I also had two bathroom tile floors cleaned. Would use again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
