How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 517 Google reviews tagged “Upholstery cleaning” · showing 60
Still have areas that look very dirty. It looks worse as sunlight hits it.
Great job as always. I use Stanley Steemer for carpet cleaning, grout cleaning, hardwood floor cleaning, and furniture cleaning. Always do a great job. Friendly service. No hidden fees. Up front cost so no surprises when it’s time to pay. Highly recommend!
Just had my carpet and sofa cleaned, and Izaha did a great job! He was very efficient, and I'm so pleased with the results so far.
The gentlemen were very polite and thorough. They examined the furniture and explained in detail. My services were very reasonable and they spent an ample amount of time cleaning everything. They made sure to clean existing furniture. I recommend this company highly.
Technicians Dan and Troy were excellent. Thank you! Thank you.
We’ve been using Stanley Steemer every four months and have had such a great experience every time! Shawn is our technician and he’s fantastic. He’s always so friendly, professional, and does a great job. We’ve also had them clean our couches and have been really happy with the results. It’s so nice having someone…
The team did an AMAZING job of walking me throughout process! We started one on one on my carpet, area rugs and countertop chairs. They updated me throughout the process and then after everything was complete. I would definitely recommend!
Jordan was right on time, very kind, very thorough and very efficient. Our couch looks brand new again. I highly recommend asking for Jordan when you have your services completed by Stanley Steamer.
Jakeem did an excellent job restoring my carpets and sofa to like new. He was very polite and wanted to ensure a thorough clean job. I definitely recommend him as your tech.
Ron was friendly and courteous! He did an excellent job and the couch we had cleaned smells great! He even waited on me for 20 minutes to arrive home!
Jeffrey S is awesome! Did a great job on my sofa and rug! Looks like new!
The tech was absolutely fantastic! He did a fabulous job! He needs a promotion and a raise! His work was exemplary! If I need Stanley Steamer services again I will definitely ask for him.
DeAndre did an excellent job with our carpet and upholstery/sectional cleaning. He was very professional and thorough and took the time to get the job done right. Thank you!
Technicians were kind patient and helpful!
A very professional, thorough cleaning on my sofa and area rug! better results than i expected, due to pet wear & year.
Great service! Excellent work!
Ronald was pleasant and quick! Did a great job!
5 star service…everything by was perfect!!!
Thank you for the great service!
Very honest when Shawn walked in that he could not clean our couch because it was Crate and Barrel. Appreciated his feedback.
Very professional , explained cleaning process and how things are priced. Carpet will be getting done next. Thank you
I had a great experience with Stanley Steemer! They cleaned my loveseat and chair, and the results are great. I've had this furniture for a long time, and after moving several times, it was definitely due for a deep cleaning. Jakeem was outstanding. He was professional, knowledgeable, and took the time to explain…
My carpet and furniture look so much better. Jakeem and Pace were great! They kept me informed every step of the way. He was passionate about his work and went above and beyond for our service
Quick, professional, and friendly!
Jordan and Nathan were awesome! They were very detailed oriented! Great job!!!
Kenyatta and Savon did an amazing job from beginning to end! They were kind, informative, made sure they knew my expectations and fulfilled them and then some! Two great employees to work for and represent the Stanley Steemer brand!
Christopher and Konstantin were miracle workers. They were on time, explained everything that would be done, very polite, extremely conscientious, and made my old carpets look new again. Konstantin even created a cool checkerboard pattern with the cleaning! I am a long time Stanley Steemer client and have never had anything but great service.
Both techs did superior work and were very professional.
Christopher and Konstantin were friendlly courteous and professional. They did a great job on the carpets and furniture. They even gave tips for keeping my carpets clean between stream cleanings.
Very polite…answered all of our questions and made good suggestions. Will ask for him the next time
Great technician! He spent time to get the results I was looking for ! A+
Excellent Work. Thank you Ronald.
Always on time, efficient and kind! The carpets and furniture looks great!
Both Kit and Griffin were wonderful! We were going to have our hardwood floors and, a leather sofa and a side chair cleaned. However, because of the coating on our floors, and the type of leather on our sofa, they could not be cleaned. Lit and Griffin were very thorough in their communication to us on this and were…
I've been a client for years and this was by far the best service I've had. Dwight was amazing! Very professional, attentive and made two really dirty rugs(pet stains and high traffic) look brand new. The upholstery looks great as well. Will be requesting Dwight in the future.
Great experience with Brandon & Constantine and Stanley Steemer overall. My carpet looks brand new! And thats saying a lot with two boys and a very large puppy! Highly recommend!
Stanley Steamer to the rescue!! Our carpet looks great and as always exceeding my expectations. Thank you for making me a happy customer once again!!
Could not be happier with the service. How do you find the most polite employees? We will always come back for more service. Thank you!
The appointment process was easy to follow and I was set up online. Kulwinder and his associate arrived early after calling to advise they were available. They completed a thorough inspection and were detailed and honest as to the service available. They did a complete cleaning and then squared things away before…
Kenyatta did a phenomenal job with our carpet and upholstery cleaning! We have multiple animals and moved into a house with pre-existing animal stains as well. He took his time, discussed our problem areas, ensured that everything looked great once done, and made sure we were 100% satisfied with everything we had…
Excellent two man crew. The greeting was very pleasant and professional. The cleaning of the carpet and sofa was fast, seamless and clean. I will highly recommend the crew and company to friends
The young man was very professional and polite!! I love my clean carpet. Will be using again
Happy with the carpet services, but not so much with the upholstery. They left me with a striped looking chair that looks like they should have done a couple more passes to get it fully cleaned!
Great service. Only thing I find ridiculously high priced is the upholstery cleaning. Carpet cleaning seemed reasonable. Our technician was thorough and took care to protect things while working. Personable and professional as well.
Guys came in explained exactly what they were gonna do got set up. Got it done Quickly and efficiently cleaned up and got going to the next appointment. The chair I had cleaned looks and smells like new. I could tell they took pride in their work and their customer service. couldn’t ask for better.
Technicians were professional and friendly. They did a very thorough job efficiently, fast, and were knowledgeable. Very grateful for their service and highly recommend them.
The staff was efficient and courteous. They did a great job.
Extremely great experience. Technician was very good. Would recommend to anyone.
Drake was great! We had two white couches that haven’t looked like the original color for some years. Drake took his time and carefully made all my coffee stains, dog prints, and even dried blood disappear. I would never use another company from now on. The definition of value added.
Jayden did great job explaining everything and my Upholstery looks great! He was very professional and did a great job
Was very happy with the professional service. The carpets looked great ! Very happy with Chris and Constantine. They were knowledgeable and did a very professional job ! They also did a great job on the upholstery cleaning
Jedidiah was on time, courteous and paid attention to detail. He was honest about what services were beneficial and those that weren’t. He made sure to explain the services and aftercare. The rug and sofas are fresh and clean!
Kenyatta did a great job cleaning very dirty outdoor patio cushion furniture. He was kind and respectful and Madeira I was happy with the results.
Jordan was AMAZING! Highly recommend. So nice/friendly and very informative and professional!!
Dwight was very nice and made sure we were satisfied with the work.
Our Stanley Steamer technician did a great job! Arrived on time, worked quickly & efficiently, very customer service oriented. Our furniture looks great!
Benjamin was great and very knowledgeable about the process and how to get the couch back looking new. Thank you!!
Brent was personable, respectful of our space and belongings, conscientious and efficient.
Dwight, Jeremy, and Zachary provided an exceptional service! I highly recommend for carpet and upholstery cleaning. I also had my air ducts cleaned. They all were efficient and provided insight into the process.
Joseph was great! Professional, friendly, and so through. Thanks Stanley Steemer!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
