How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 6,669 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 517 Google reviews tagged “Upholstery cleaning” · showing 160
Still have areas that look very dirty. It looks worse as sunlight hits it.
Great job as always. I use Stanley Steemer for carpet cleaning, grout cleaning, hardwood floor cleaning, and furniture cleaning. Always do a great job. Friendly service. No hidden fees. Up front cost so no surprises when it’s time to pay. Highly recommend!
Just had my carpet and sofa cleaned, and Izaha did a great job! He was very efficient, and I'm so pleased with the results so far.
The gentlemen were very polite and thorough. They examined the furniture and explained in detail. My services were very reasonable and they spent an ample amount of time cleaning everything. They made sure to clean existing furniture. I recommend this company highly.
Technicians Dan and Troy were excellent. Thank you! Thank you.
We’ve been using Stanley Steemer every four months and have had such a great experience every time! Shawn is our technician and he’s fantastic. He’s always so friendly, professional, and does a great job. We’ve also had them clean our couches and have been really happy with the results. It’s so nice having someone…
The team did an AMAZING job of walking me throughout process! We started one on one on my carpet, area rugs and countertop chairs. They updated me throughout the process and then after everything was complete. I would definitely recommend!
Jordan was right on time, very kind, very thorough and very efficient. Our couch looks brand new again. I highly recommend asking for Jordan when you have your services completed by Stanley Steamer.
Jakeem did an excellent job restoring my carpets and sofa to like new. He was very polite and wanted to ensure a thorough clean job. I definitely recommend him as your tech.
Ron was friendly and courteous! He did an excellent job and the couch we had cleaned smells great! He even waited on me for 20 minutes to arrive home!
Jeffrey S is awesome! Did a great job on my sofa and rug! Looks like new!
The tech was absolutely fantastic! He did a fabulous job! He needs a promotion and a raise! His work was exemplary! If I need Stanley Steamer services again I will definitely ask for him.
DeAndre did an excellent job with our carpet and upholstery/sectional cleaning. He was very professional and thorough and took the time to get the job done right. Thank you!
Technicians were kind patient and helpful!
A very professional, thorough cleaning on my sofa and area rug! better results than i expected, due to pet wear & year.
Great service! Excellent work!
Ronald was pleasant and quick! Did a great job!
5 star service…everything by was perfect!!!
Thank you for the great service!
Very honest when Shawn walked in that he could not clean our couch because it was Crate and Barrel. Appreciated his feedback.
Very professional , explained cleaning process and how things are priced. Carpet will be getting done next. Thank you
I had a great experience with Stanley Steemer! They cleaned my loveseat and chair, and the results are great. I've had this furniture for a long time, and after moving several times, it was definitely due for a deep cleaning. Jakeem was outstanding. He was professional, knowledgeable, and took the time to explain…
My carpet and furniture look so much better. Jakeem and Pace were great! They kept me informed every step of the way. He was passionate about his work and went above and beyond for our service
Quick, professional, and friendly!
Jordan and Nathan were awesome! They were very detailed oriented! Great job!!!
Kenyatta and Savon did an amazing job from beginning to end! They were kind, informative, made sure they knew my expectations and fulfilled them and then some! Two great employees to work for and represent the Stanley Steemer brand!
Christopher and Konstantin were miracle workers. They were on time, explained everything that would be done, very polite, extremely conscientious, and made my old carpets look new again. Konstantin even created a cool checkerboard pattern with the cleaning! I am a long time Stanley Steemer client and have never had anything but great service.
Both techs did superior work and were very professional.
Christopher and Konstantin were friendlly courteous and professional. They did a great job on the carpets and furniture. They even gave tips for keeping my carpets clean between stream cleanings.
Very polite…answered all of our questions and made good suggestions. Will ask for him the next time
Great technician! He spent time to get the results I was looking for ! A+
Excellent Work. Thank you Ronald.
Always on time, efficient and kind! The carpets and furniture looks great!
Both Kit and Griffin were wonderful! We were going to have our hardwood floors and, a leather sofa and a side chair cleaned. However, because of the coating on our floors, and the type of leather on our sofa, they could not be cleaned. Lit and Griffin were very thorough in their communication to us on this and were…
I've been a client for years and this was by far the best service I've had. Dwight was amazing! Very professional, attentive and made two really dirty rugs(pet stains and high traffic) look brand new. The upholstery looks great as well. Will be requesting Dwight in the future.
Great experience with Brandon & Constantine and Stanley Steemer overall. My carpet looks brand new! And thats saying a lot with two boys and a very large puppy! Highly recommend!
Stanley Steamer to the rescue!! Our carpet looks great and as always exceeding my expectations. Thank you for making me a happy customer once again!!
Could not be happier with the service. How do you find the most polite employees? We will always come back for more service. Thank you!
The appointment process was easy to follow and I was set up online. Kulwinder and his associate arrived early after calling to advise they were available. They completed a thorough inspection and were detailed and honest as to the service available. They did a complete cleaning and then squared things away before…
Kenyatta did a phenomenal job with our carpet and upholstery cleaning! We have multiple animals and moved into a house with pre-existing animal stains as well. He took his time, discussed our problem areas, ensured that everything looked great once done, and made sure we were 100% satisfied with everything we had…
Excellent two man crew. The greeting was very pleasant and professional. The cleaning of the carpet and sofa was fast, seamless and clean. I will highly recommend the crew and company to friends
The young man was very professional and polite!! I love my clean carpet. Will be using again
Happy with the carpet services, but not so much with the upholstery. They left me with a striped looking chair that looks like they should have done a couple more passes to get it fully cleaned!
Great service. Only thing I find ridiculously high priced is the upholstery cleaning. Carpet cleaning seemed reasonable. Our technician was thorough and took care to protect things while working. Personable and professional as well.
Guys came in explained exactly what they were gonna do got set up. Got it done Quickly and efficiently cleaned up and got going to the next appointment. The chair I had cleaned looks and smells like new. I could tell they took pride in their work and their customer service. couldn’t ask for better.
Technicians were professional and friendly. They did a very thorough job efficiently, fast, and were knowledgeable. Very grateful for their service and highly recommend them.
The staff was efficient and courteous. They did a great job.
Extremely great experience. Technician was very good. Would recommend to anyone.
Drake was great! We had two white couches that haven’t looked like the original color for some years. Drake took his time and carefully made all my coffee stains, dog prints, and even dried blood disappear. I would never use another company from now on. The definition of value added.
Jayden did great job explaining everything and my Upholstery looks great! He was very professional and did a great job
Was very happy with the professional service. The carpets looked great ! Very happy with Chris and Constantine. They were knowledgeable and did a very professional job ! They also did a great job on the upholstery cleaning
Jedidiah was on time, courteous and paid attention to detail. He was honest about what services were beneficial and those that weren’t. He made sure to explain the services and aftercare. The rug and sofas are fresh and clean!
Kenyatta did a great job cleaning very dirty outdoor patio cushion furniture. He was kind and respectful and Madeira I was happy with the results.
Jordan was AMAZING! Highly recommend. So nice/friendly and very informative and professional!!
Dwight was very nice and made sure we were satisfied with the work.
Our Stanley Steamer technician did a great job! Arrived on time, worked quickly & efficiently, very customer service oriented. Our furniture looks great!
Benjamin was great and very knowledgeable about the process and how to get the couch back looking new. Thank you!!
Brent was personable, respectful of our space and belongings, conscientious and efficient.
Dwight, Jeremy, and Zachary provided an exceptional service! I highly recommend for carpet and upholstery cleaning. I also had my air ducts cleaned. They all were efficient and provided insight into the process.
Joseph was great! Professional, friendly, and so through. Thanks Stanley Steemer!
DeAndre did a great job!
Great, professional experience. 10/10 would recommend Ron and Stanley Steamer for carpet, grout and upholstery cleaning!
Had a sectional cleaned - Jakeem worked hard to get all the dirt. Stanley Steemer costs a bit more than others but does a great job!
The service was fast, they did a great job cleaning. They were courteous and kind. They explained the services in details. I barely noticed they were there. They Jalen & Konstantin were awesome 👏🏽
Kenyatta was extremely professional, took the time to explain things to me. Did a great job from start to finish. He earned a tip from me. Well done Stanley Steemer on this hire!
Cole went above and beyond when he came in to clean my furniture! He was honest and hard working- would recommend Stanley Steemer!
Cole was our technician he was awesome I totally highly recommend him I give him 20 Stars if I could
Kit did an incredible job!
Did a great job shampooing our couches, stairs, and hallways areas!
Dwight provided fantastic service. He was very thorough and professional and our sofa looks fantastic. Much appreciated!
Fantastic service! Already scheduled my next cleaning!!
Exceptional service.
Chris & Jeff were great! Very thorough and knowledgeable. Service was quick and great! Highly recommend
They did a awesome job on my sectional. Very professional and super kind. I would recommend these 2 men to everybody
Very efficient and knowledgeable. High quality work and extremely satisfied with finished job.
Great Job. Really Appreciated it. He was awesome and Professional.
My carpet service for great. The technician was very informative and pleasant to work with.
Thanks Ricky so much he is very professional man. He did a great job. He uses special tools and solutions to get rid of tough stains as nail polish and oils. Thanks again I’m satisfied
Jakeem was on time, personable, helpful, and proud of the work he did. A credit to the company.
Shawn and Jalen did a great job. Very thorough. Patient and helpful to make sure everything got moved and cleaned.
Kenyatta & Christopher were wonderful and did a great job!
Jeff was excellent, efficient and very polite!
Jeff, our technician was excellent! It was the best cleaning I've had since we've moved into our house 25 years ago. Thank you!!!
Returning customer after chasing better deals for several years only to find the old saying is true, “You get what you pay for.” The price was reasonable but the quality service and care Jake took with my furniture and how quick the carpet dried was priceless. Having a well trained, knowledgeable, personable,…
Jeffrey is a great brand ambassador for Stanley Steemer and he does an amazing job! Will definitely use Stanley Steemer again!
Issac and Oliver were nothing less than STELLAR! They came out as a re-do for my carpet. They listened to my concerns, and recognized what needed to be done to make the carpet clean. This team of men knows their business. I will most definitely be requesting these expert carpet cleaners in the future!! Thank you gentlemen! .
Shawn and Jalen did a great job. They were both friendly and answered all my questions.
Our rep was very knowledgeable and he was super chill. Talking with him about the cleaning process, timeline for next cleaning, and maintaining the cleanliness was really good information. My wife and I couldn't be happier. 4 stars for the cost though on a loveseat and full couch was almost $400.... 😬😤😮💨
Great service and very professional. Excellent job
Tech was on time and did a nice job.
Carpet looks and smell great! Technicians was able to remove spots that I wasn't sure would come out, he was also very Professional and Knowledgeable. He did a Great Job, Thanks
Richard did a fantastic and thorough job. He listened to the needs of each room, made suggestions, and priced out options for me. Removed stains. Communication was great. Richard was very professional and friendly. Highly recommend him.
Wonderful experience from start to finish! My home is ready for the holidays!
The service I received was great. Nice attitude, timely and affordable.
Very quick response and got everything cleaned. Happy wih the results! Will definitely call them again.
Joseph did a great job with cleaning our couch and cushions. He recommended the pretreatment and explained what it was and did. Our elderly cat had peed on a few cushions and if you have ever experienced trying to get cat urine smell out it’s awful. Treatment along with the deodorizer worked wonders. My vinegar and…
Richard was great! Very friendly and knowledgeable! (:
Cole was the best service representative. He explained everything in detail, offered advice and was super knowledgeable and friendly. The carpet is clean beyond expectations.
Great customer service by the cleaning team.
Konstantine and Christopher were amazing! This is the second time Christopher has serviced my home, and he continues to impress—always polite, professional, and an excellent listener. Konstantine was incredibly thorough and made sure every nook and cranny was spotless. Together, they made my home feel brand new. I…
Jalen and Konstantin were wonderful. Professional, knowledgeable and friendly. They did a great job with the carpet and couch cleaning.
Great service by Dwight he was on time explained what he was doing and was very professional. Really great service and job cleaning our carpet and furniture.
Great team!
He was very polite and kind and did an amazing job
They did a great job! Quality and quick, and they were very flexible.
The team showed up on time and were extremely thorough. The house looks and smells great.
Dwight was on time. Very nice guy. He did an excellent job on my 19 year old carpet.
Both of our service providers were very professional and good with communication. These gentlemen were thorough as well.
Our area rug had a pet stain from vomit that I tried to clean myself with foaming carpet cleaner with pet , but it didn’t work. Stanley steamer removed it all and the carpet looks brighter. Had protective and deodorizer added. It’s an expensive area rug, so it was well worth it.
Chris and Blake were great. Very polite, respectful, and through in explanation. I would definitely request them again
Jeffrey and Oliver were professional, efficient, friendly, on time and informative. The carpet looks new and we will be using Stanley Steemer the next time and will be requesting Jeff and Ollie. A great duo!!
Christopher and Konstantin was an excellent team. Quick, efficient and courteous. Carpets and sectional were cleaned and sanitized and they look and smell like new. Thank you so much!
Stanley Steemer came today and cleaned our furniture. I was impressed with the professionalism of Jacob and Jalen. They did an outstanding job.
The guys were really nice - they did a great job. Made recommendations when asked. Looks and smells great :)
Zachary came out and steam cleaned our sectional, he was professional, friendly, and thorough. I had no issues with any of the service and would recommend Stanley steamer to others.
Very professional and friendly, explained everything, answered all my questions. Very pleased 😀
Great Service! Thank you Jedadiah !!!
Nicole and Maria was outstanding. Best crew he have ever had. They will be our go to for all future cleanings
Had a great experience with the team that cleaned my carpet and furniture. They were incredibly patient with my questions and explained in detail what they were going to do. Everything looked great when they were done.
Kulwinder was very professional and was very clear in communicating changed/additions to my requested service. He did a great job with everything and was very kind.
We have had Stanley Steemer clean carpet and furniture, and most recently air duct and dryer vent cleaning. They have done a great job for us every time. We always receive a text when they’re on their way to our home. The employees have been very polite and do a great job explaining the service. We highly recommend!
Chris and Tristan were very professional and knowledgeable about their products. It was a pleasure dealing with both of them.
Fantastic work by Frank and Constantine
Thalia did an amazing job with my couch cleaning! It looks brand new again for an 11 year old couch. Couldn’t recommend her more!
Technician was great and very friendly. Carpets and sofa look like new, thanks!
Kit showed up on time, was very professional, communicated well, and did an excellent job! Five stars.
As a dog owner, I know I can depend on Stanley Steemer to keep my home clean. Won't use anyone else -
Paul was friendly, kind and professional didn’t absolutely great job !
Great experience with Joseph. I got the job done quickly and professionally!
Jeremy and his helper came and cleaned our air ducts and dryer vent. They went above and beyond in their service. The before and after photos said it all! They were very professional, knowledgeable and friendly. I highly recommend them.
Great service!
Very pleased with Stanley! They really cleaned the grout on my kitchen floor way better than I expected! Shawn was amazing….very knowledgeable and professional. Will be using them yearly!
It was really convenient to schedule the cleaning online and Paul was very personable and very thorough with the cleaning. Will definitely request him again in the future!
Fantastic service. Worked with me to find the Best solution and delivered wonderfully!
Bryce was very customer service friendly and knowledgeable. He was fast and I loved the results.
Shawn was technician with Stanley Steemer who cleaned my sectional. He was meticulous and worked on it for almost 2 hours to get it clean and dog hair off. Best cleaning I’ve ever had done!!
The 2 guys were exceptional. Very professional. They did a great job. I would certainly recommend them.
Very professional, polite and explained everything . I will request Jeff and Chris the next time!
Had carpet, tile, area rug, and a couch cleaned and everything looks brand new! Jakeem went above and beyond!
Couch cleaning - On time and couch is clean !stains are gone
Very efficient and tried very hard to make sure things were just as you expected them to be! 💯🙌 #Efficiency #HardWork #Results #Success
Thalia did a great job! My kid spilled food all over I lighter couch and after she did her thing it looked better than I remembered before! Would definitely recommend!!!
Both gentlemen took their time. Asked questions, and provided the service I requested.
Stanley Steamer for the win AGAIN! Today I had the pleasure of working with Ricky & Joseph and like always, the service was exceptional. I will always highly recommend Stanley Steemer for anyone looking to revitalize their carpets. With their top-notch service, expertise, and dedication to quality, they have…
The Stanley Steemer Techs was a very professional team. I received great service and recommendations on how to improve the efficiency of my ventilation system. I am pleased with the service, and I recommend them to other homeowners.
The young men were on time worked efficiently and did excellent work. I would be happy to have either one of them back in My Home again.
The technician was courteous,professional and I received excellent customer service
Abdinasir was very pleasant and professional. I would hope I have him for my next cleaning. Most recent cleaning was done by Kitt. A very pleasant and friendly guy who did an amazing job on carpet upstairs and down. I definitely will request him again.
The team showed up were professional and considerate. Would highly recommend.
Cant say enough. Greg did what it took to make sure my carpet was clean in all areas. Very pleasent young man, and took his job very seriously. Hard to find today.
Excellent job. The stair Runner and furniture looks amazing!
Excellent job! Very personable and positive. Great eye contact. Explained each step thoroughly and completely Asked for feedback.
As usual Steemer is Awesome! Arjan and Shane Took their time and made my Carpet looks amazing and smell amazing!! Thanks so much!!
Marcus really went the extra mile. We will definitely schedule again.
The guys came clean our duct work. They did a great job. On time real nice guys hard working took there time preparing explaining what and how they were going to do comes to cleaning our ducts
He was FANTASTIC!! Probably the best service I've received and I have Stanley Steamer A LOT. He was diligent, informative, and respectful. He noticed things I didn't and corrected it. I couldn't of asked for better service! Thank so much!
Kelvin and Cecil were friendly, professional and on time! They completed all services above and beyond my expectations- would highly recommend!
Christopher was very personable & courteous and did EXCELLENT work. Stanley Steamer is fortunate to have him in their employ!
Daniel & Konstantin did a great job! Super professional and hard working.
Excellent service- prompt professionals performed our carpet cleaning- Brandon was awesome!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 1260 | $158–$347 |
| General carpet cleaning | 1127 | $153–$334 |
| Pet stain & odor removal | 578 | $139–$373 |
| Upholstery cleaning | 512 | $170–$340 |
| Area rug cleaning | 290 | $163–$477 |
| HVAC duct & vent cleaning | 184 | $471–$1.1k |
| Carpet cleaning | 168 | $139–$315 |
| Flooring | 82 | $536–$1.1k |
