How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREStanley Steemer
East Peoria, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 64 apartment cleaning services · 4.8★ from 1,544 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 49 Google reviews tagged “Carpet cleaning” · showing 40
Jamere was prompt, courteous, and did a wonderful job.
Very thorough and helpful with handicapped husband. Nice guys
Fast, efficient, professional and on time! Great customer service.
Very professional very good communication and excellent service
My carpet looks great. Employees were friendly snd efficient.
Did an amazing job! Went above and beyond!
Their technicians were very friendly, thorough and quick. Would recommend and do again!
Justin did a great job! Made sure my stains were treated and removed. I always get the protection guard on my carpets and the deodorizer! Just can't beat this industrial level of clean!
I have 5 kids. A dog. 2 cats. They did an amazing job!
Tyler and Elijah were knowledgeable, courteous and very professional. They did a wonderful job! I would recommend them both. I always use Stanley Steamer when I need something cleaned.
Thanks Jamere for cleaning my carpet. It looks amazing!!
Tyler was extremely nice and very professional! And my home looks and smells great!
All good experience. Scheduling was easy and everything else fell right in line!! Armando was professional and accomplished!! Thank you!!
They were very courteous and friendly. I was extremely pleased with their work. Everything looks so beautifully and clean.
The technicians were prompt, courteous, friendly, and professional. They were very knowledgeable. My carpets look and smell fantastic. I highly recommend Stanley Steemer and this crew!!
Tyler was awesome! He had a positive attitude and the first thing he asked was about troublesome areas. I explained that my dog had continually marked an area and that was where he paid the most attention. My house smelled like animals before he did his work. He pretreated all the floors and then got to work. My…
Aleah was a team of one. Probably the hardest worker I have seen in any industry. Very through with extreme attention to detail. She did the work of 2 people! This young lady deserves a raise!!
Was a lot to get done today - Justin was so incredible to work with!! I was super thankful for his kindness and understanding to clean our long overdue areas without judgement! I should have grabbed pictures before to show the comparison because it is an amazing difference! I felt like a huge weight was lifted off…
Did a great job! Smells and looks 100 times better!
Jeff and Tyler showed up early, very professional and explained things clearly. They both did a wonderful job. Highly recommend Stanley Steemer
Armando was hard working and efficient. He took extra time to get out a couple of stain spots. He explained the process well and how to care for the cleaned carpet. We highly recommend the services and you could not get anyone better than Armando.
You can tell Justin loves his job, friendly, professional and wants to make sure your happy with the outcome. Carpet looks great!!
The young gentleman by the name of Justin came to my home very cheerful ready to do the job he did a great fantastic job and whenever I want this work to be done again I would like for him to be the one to do it thanks for having an outstanding worker in your company.
The actual cost of the carpet cleaning and deodorizing was under $300.00. I asked to purchase their wonderful spray cleaner…otherwise, my bill would have been under $300.00. I will definitely use their services again. Aleaha and Annabelle were a wonderful work team! There were very full of valuable…
I paid for a living room and hallway carpet cleaning- the living room is decent size and unfortunately the carpet still smells as if it was never cleaned. The technicians were friendly however they rushed the cleaning process and were out in 45 minutes. They spent more time talking and setting things up than they…
Noah and Armando did a great job! They fully explained what was included in the price. Explained other services offered.
I had 2 rooms and a hallway cleaned, deodorized and protected and I’m very happy with the results! Jeffrey and Jason were both very professional and attentive to detail.
Team was on time, very friendly and efficient. They did great work, took care of a couple of key spots and even put down a little extra deodorant for us. The price for the 7 rooms, 2 staircases and a hallway was quite reasonable. I would highly recommend Stanley Steemer!
Fast efficient knowledgeable service
Showed up on time and did a great job
Looks wonderful!!!!
I contacted Stanley Steemer yesterday needing a small bedroom cleaned, and they had a team at my door by 8 AM the very next morning. Tyler and Aiden were friendly, easy to talk to, and incredibly professional. The carpet turned out beautifully and smells amazing, even the stubborn red candy stains are completely…
Conner and Tyler were very friendly and made sure they answered any questions or concerns we had. They made sure they explained the process of everything they were gonna do and what we need to do after they are finished. They also moved very fast and efficient. I DEFINITELY would recommend them. Thank you.
I had the pleasure of having Jeff from Stanley Steemer come out, and I cannot say enough good things about him! He went above and beyond - picking up so much off the floors, which was no easy task. He handled a tough job with such professionalism and care. Jeff was extremely polite, kind, and respectful the entire…
Hard quality workers. Very customer oriented. They did a great job on a commercial kitchen and bar area Would definitely recommend them.
Justin was so friendly and such a hard worker. We really like how well he took care of our carpet. I will ask for him from now on.
They did a great job. Professional and on time. Very quick.
Excellent service and professionalism.
We had a great experience with Stanley Steemer. They were professional, came during the time frame that they had said, and worked fast. Curtis gave us tips for the carpet to dry faster and also explained everything that he was doing along the way. He was also very friendly. He did great work!
Stanley Steamer visits my house every year. They always do an excellent job and they are great at working around pets and obstacles. They often run specials and if you watch for them it's so affordable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 347 | $183–$359 |
| General carpet cleaning | 238 | $209–$536 |
| Upholstery cleaning | 122 | $170–$366 |
| Pet stain & odor removal | 119 | — |
| Area rug cleaning | 51 | $170–$506 |
| Carpet cleaning | 49 | $124–$222 |
| HVAC duct & vent cleaning | 28 | $536–$1.1k |
| Mold mitigation | 6 | — |
