How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREStanley Steemer
East Peoria, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 64 apartment cleaning services · 4.8★ from 1,544 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 347 Google reviews tagged “Carpet steam cleaning” · showing 80
Jamere was excellent! The carpets truly look brand new. I was very impressed with the outcome and efficiency!
Simply excellent job on old and dirty carpets. In addition, he was very congenial and expedient.
Always punctual and do a good job. Have used them multiple times and will continue to do so. The workers are pleasant and professional just as expected.
I am over the moon with the results of my carpet. He went above to get the stains out of my carpet. I will make a point to use Stanley Steamer in the future.
Justin did a great job cleaning carpet. He was professional, friendly and courteous.
Thank you. Chad did an amazing job. Carpets look great.
Curtis was great. He did a wonderful job. I would use him again if neefed.
Very thorough and helpful with handicapped husband. Nice guys
Justin did a great job with our carpet cleaning. He made it a priority to do an outstanding job, and I would recommend him to any Stanley Steamer customer.
Very professional very good communication and excellent service
Good job
Armando & Elijah did an excellent job today cleaning my runners & area rug. I forgot to tell them about 1 additional runner I needed cleaned & even though they packed everything up they took it back out and completed the job. Very polite & professional. 10/10
Quick and cleaned
Great techs and customer service.
Reading other reviews I must not have gotten the A team. The First gentleman Elijah who walked in my house mumbles his words, unprofessional, and not friendly. They wore protectors on their shoes but when they walked back outside they didn’t take them off and tracked the dirt right back in. I paid for a deodorizer…
The gentleman who shampooed my carpet was very thorough and quick. Did a great job. The only thing I feel was wrong was I ordered this during a sale price of 139.00 for 2 rooms and a hallway. It ended up being 30.00 more. No explanation.
Great crew, extremely polite and did a great job. Reasonable prices, couldn’t ask for more.
Justin was very friendly and extremely knowledgeable and informative. He walked me through each step of the stain removal process answering any questions I had. He was very thorough, and the finished product was better than I expected. I definitely recommend Stanley Steamers and Justin. He obviously loves this work and makes stain removing sound exciting!
Took their time and did exactly as asked!
Stanley Streamer did a great job removing the stains and smell from a rental property carpets.
Damien and Aaliyah were exceptional! They Were friendly and came in and made us feel comfortable and did the job with excellence. Such great customer service from them.
Justin knew his stuff
Very professional. Did a terrific job! I highly recommend.
Always does a great job
Jamere was very professional, timely and efficient.
Stanley Steamer did a great job cleaning carpet
Tyler did a great job everything looks great he came in got everything stage then he went to work whenever I need more work will be asking for him
Their technicians were very friendly, thorough and quick. Would recommend and do again!
He was awesome and very cool dude. I want him back again. Talk about awesome customer service
Extremely professional and the results were perfect! Thank you
Justin was a breath of fresh air to work with this morning. Considering I had to fire a contractor last night, with his amazing attention to detail, wonderful attitude and just all around kindness, he was an answer to prayer. While he was working, I was on the phone with my realtor who guided me through every step…
The crew that was sent out to my house was great. Super nice guys. Very professional. Got right to work. Didn't leave a mess. I highly recommend Stanley Steemer.
Excellent job. He arrived on time, professional, and finished in a timely manner. Floors look great.
Carpet looks great!
Curtis was awesome. Very respectful and great service.
The appointment was easy to set up. They let me know their availability to my area, and answered all of my questions ahead of time. Day of, they called ahead of time to let me know they were on the way. I had to be at an appointment, but they were able to come and take care of all necessary areas and be out of the…
Tyler was very pleasant. He verified the areas to be cleaned and explained the process. He was very thorough in his work and very easy to work with. Thank you Tyler for your great work.
Aleah was great. Very professional and thorough. Very impressed how well she did and she did it by herself! Highly recommend her. I asked them to send me their best and they did.
From this point on I will request and also recommend Armando Antunez when I havr my carpets and tile cleaned. Armando was so professional, kind and through today. He did and excellent job!!
Armando and Sean are a super team. I always ask for them. I am sure every team is good but they know my house and dogs and provide services over and beyond expectations. We have 3 senior hounds who run the house. They sometimes have more challenges than normal but the carpets and furniture look good as new when they are done.
Crew was very polite and thorough. They wiped up the water on the floor after I pointed it out. They did, however, knock a planter off my front porch which I had to re-pot.
We are relocating and have our house for sale and our carpets needs cleaned.
I liked Jeff , I feel the work was quickly as possible and I’m happy with the results
After storm water soaked our basement carpet because the sump pump malfunctioned, Stanley Steamer did a deep cleaning and made our carpet look good again. Justin was awesome!
Great job! Tyler was very nice and through my carpets look very clean.
Justin did a great job! Made sure my stains were treated and removed. I always get the protection guard on my carpets and the deodorizer! Just can't beat this industrial level of clean!
Tyler did a great job cleaning carpets & wood floors. Very detailed and thorough. Great to work with!
Everything was done professionally and done in a timely manner and they were very reasonable. Jeffrey was accommodating to helping move items out. Will use again.
Friendly staff, easy to work with would definitely call again!
Tyler was fast, efficient and friendly.
Came on schedule, reviewed options and pricing, excellent cleaning results.
I have 5 kids. A dog. 2 cats. They did an amazing job!
Aleaha was very friendly and did a great job getting some stains out.
Chase and Annabelle worked hard at cleaning my carpets. Thank you.
Had carpets, hardwood floors and tile all cleaned up. They did a great job! Would highly recommend!
Great to work with and very professional. Tyler and Elijah were very informative and cleaned up everything.
Very professional and amazing work
All good experience. Scheduling was easy and everything else fell right in line!! Armando was professional and accomplished!! Thank you!!
I really appreciated the team’s professionalism and attention to detail. I am very pleased with the overall service completed.
Jeff and Jason were awesome! Very professional! Great clean up when finished! They are a great team!!! My house smells and looks great!!! Thank you guys!!♥️
Justin was awesome. Clearly explained the process and next steps to get everything cleaned.
Jamere and Tyler did great job, professional and made suggestions on spills.
👍
They were very quick and personal.
It looks fantastic… I’m not sure it’s ever looked better. I was extremely pleased with my technician, Jeff.
Quick and painless. Carpet looks new again!!! They did a great job!!
Thank you Jeff! You did a great job!
Amazed at how great our 20 year old carpet looks after Justin gave it a good steam cleaning!! He did a fantastic job & was very professional & thorough, yet so friendly!! Will definitely use Stanley Steemer again!!!!!
Very happy with results! Technician did a great job and was very polite/respectful!
Jeffrey did a great job. He was very polite. He worked hard and cleaned up afterwards. I would recommend Stanley Steemer.
Stanley Steemer has a professional, and an expert cleaner — Courage. He even got out some spots I thought were there forever I highly recommend their service, especially with their cleaning expert, Coursge! S
Arrived on time. Did a great job as usual. Friendly and professional
He did a fantastic job and was very nice and helpful when I had a question
They did a great job, everything looks new again…definitely will hire again
On time .. The work was fast and looks amazing. Thanks.
Called Tuesday night and they came at 8:20 AM the following day. Everything was taken care of by two young women who are apparently stronger than they looked
Very happy with Justin at Stanley Steamer. He was a hard worker. Very friendly and quality work. Thank you Justin
I had my carpets cleaned by Tyler at Stanley Steemer, he did an amazing job, very thorough, friendly and professional
They did a great job cleaning my carpet, smells good too
Very professional staff. They had great manners and worked very hard to get our project complete. Very happy with results!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 347 | $183–$359 |
| General carpet cleaning | 238 | $209–$536 |
| Upholstery cleaning | 122 | $170–$366 |
| Pet stain & odor removal | 119 | — |
| Area rug cleaning | 51 | $170–$506 |
| Carpet cleaning | 49 | $124–$222 |
| HVAC duct & vent cleaning | 28 | $536–$1.1k |
| Mold mitigation | 6 | — |
