How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREStanley Steemer
East Peoria, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 64 apartment cleaning services · 4.8★ from 1,544 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 238 Google reviews tagged “General carpet cleaning” · showing 60
Always punctual and do a good job. Have used them multiple times and will continue to do so. The workers are pleasant and professional just as expected.
Very professional very good communication and excellent service
Always does a great job
Their technicians were very friendly, thorough and quick. Would recommend and do again!
Arrived shortly after notification, introduced themselves and got to work.
Tyler was amazing! A true pro, the carpeting has never looked better!
Great job. Professional and a repeat service for us. Whole house's carpet was cleaned. Would use again. Will use when we get duct cleaning as well.
I have 5 kids. A dog. 2 cats. They did an amazing job!
All good experience. Scheduling was easy and everything else fell right in line!! Armando was professional and accomplished!! Thank you!!
Always on time and the areas look great
Moving out cleaning
Aleah was a team of one. Probably the hardest worker I have seen in any industry. Very through with extreme attention to detail. She did the work of 2 people! This young lady deserves a raise!!
Was a lot to get done today - Justin was so incredible to work with!! I was super thankful for his kindness and understanding to clean our long overdue areas without judgement! I should have grabbed pictures before to show the comparison because it is an amazing difference! I felt like a huge weight was lifted off…
I paid for a living room and hallway carpet cleaning- the living room is decent size and unfortunately the carpet still smells as if it was never cleaned. The technicians were friendly however they rushed the cleaning process and were out in 45 minutes. They spent more time talking and setting things up than they…
Great job by the crew! Worked quickly.
Looks wonderful!!!!
Efficiently cleaned all my carpeted areas,including stairs; offered extra treatments that were well worth it. Took care not to damage anything. Nice crew that did a great job.
Jeff did an excellent job on all my carpets. He spent extra time working on corners. Best tech I have had with Stanley.
They did a great job cleaning and scotch guarding carpet that hasn’t been cleaned in several years. They did a great job cleaning my sofas.
I had the pleasure of having Jeff from Stanley Steemer come out, and I cannot say enough good things about him! He went above and beyond - picking up so much off the floors, which was no easy task. He handled a tough job with such professionalism and care. Jeff was extremely polite, kind, and respectful the entire…
Stanley Steamer visits my house every year. They always do an excellent job and they are great at working around pets and obstacles. They often run specials and if you watch for them it's so affordable.
Had shower steam cleaned too
Very good service. Available same week as inquire. Everything look amazingly clean again. Quick and professional.
My technicians were Alonzo and Aaron, both of whom were extremely polite and professional. They were on time (in fact, a little early) and explained thoroughly the processes they would go through and asked me if I was satisfied with their work (which I was).
Great, professional job by Isaac!
Our tech did an amazing job, we like to have him come out for future services as well!
The technician, Curtis, did an excellent job. He was thorough and professional, courteous and personable. The expense was very fair.
ABSOLUTELY PERFECT!!! The second time in a few months I had to request the same tech. And ofcourse he did a awesome job.
Stanley Steemer dud a great job with my carpets and floors. They got out the pet and coffee stains.
Carpets look great. Excellent technician. Highly recommend.
The technicians were thorough and explained every step of the carpet cleaning process. They moved my furniture to ensure the carpet was cleaned in every room which was not expected. In addition, Isaac did a walk through to ensure I was pleased with their work and followed up any questions. Isaac is very…
We have used Stanley Steemer for years and they have always been awesome! Today was no exception… We had two rooms cleaned and they look amazing!
They communicated very well with what they were going to do and made everything look fantastic! Highly recommend and we’ll be back for future work! Thanks!
Armando was so efficient and so polite. He went above and beyond helping move furniture and did a very good job. I'm having him back July 5th to do the basement carpet and I highly recommend him. Update: Armando came for another cleaning today and did my basement carpet and the basement steps and got out stains…
I have used Stanley steamer several times, always do a great job..
He was professional and efficient. The carpet areas look good. Would use him again! Very accommodating to my extra request.
Job well done! Noah and Devin are very polite, professional and courteous.
Noah cleaned our living room carpet and stairs (a really big space), and they turned out great! We just moved in, and I doubt the previous owner ever cleaned the carpets thoroughly. It was a big job, and I couldn't be happier with the results. I'll definitely be using Stanley Steemer again in the future!
Noah and Bradley were both really nice people and they worked hard to please us.
Jeffery and Ethan did an exceptionally great job and I would highly recommend. They cleaned carpets and hardwood floors took about an hour. Thanks guys!
Armando and Curtis were wonderful! Very professional and efficient!
Armondo was very personable, quick & efficient. Explained everything. Had me check it out before he rolled everything up. I have always had a great experience with Stanley Steamer! Keep up the good work!
Justin did an amazing job. Very personable and knowledgeable. Will definitely use again in the near future.
Ethan and Bradley were extremely professional and made recommendations for pet odors which I had not had before. They did an excellent job cleaning our bedroom carpet and carpet in our RV. I have requested them again when I have the carpets cleaned. They both exceeded my expectations!!
Kyle was very pleasant and thoroughly explained the process, helped me move some of the larger furniture, placed styrofoam blocks under furnture when cleaning was done, and told me about how long it would take for the carpet to dry.
Most everything went great! My carpets look great and the process went quickly. I expected my tile grout to be cleaner but other than that, the service was great!
The guys were cordial, professional and did their work in a very old and huge home in Bloomington IL on one of the hottest days of the year. And the House had NO AC!!!! Great attitudes and quality cleaning!
Friendly honest service
Isaac did a great job! Quick, efficient, and everything looks and smells great!
GREAT CUSTOMER SERVICE!!! 10/10 HIGHLY RECOMMEND!! Was VERY professional & nice! made sure everything was good to our liking! definitely the best service i've had!! thank you again!!
Professional, quick, courteous, and much better than scrubbing my own carpets.
Very poor service very unprofessional and poor rushed job on my stairs & sectional will not recommend
Cleaned up some puppy spots!
Both gentlemen were very friendly and professional and did a great job highly recommend Stanley Steemer
Very happy with results The gentleman that cleaned were very nice and courteous and explained everything to me.
Our experience with Stanley Steemer was excellent. Devin and Aiden were professional, explaining the process, what happens afterwards, the quote and reasons for the cost, and other cleaning tips. They cleaned our basement carpet, 2 sets of stairs and a hallway. They were quick, efficient, and effective, leaving no…
Fast, friendly and professional. I called at 8am, and they were finished before noon. I am very happy! Joe Henderson
Great dudes! They did a great job , didn't mess around , got to and done! Thanks fellas!!
Both guys did a great job! Went above and beyond to make sure I was happy with rhe service .
Isaac and Aidan were great! Professional and got the job done, can’t praise them enough!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 347 | $183–$359 |
| General carpet cleaning | 238 | $209–$536 |
| Upholstery cleaning | 122 | $170–$366 |
| Pet stain & odor removal | 119 | — |
| Area rug cleaning | 51 | $170–$506 |
| Carpet cleaning | 49 | $124–$222 |
| HVAC duct & vent cleaning | 28 | $536–$1.1k |
| Mold mitigation | 6 | — |
