How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREStanley Steemer
East Peoria, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 64 apartment cleaning services · 4.8★ from 1,544 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 119 Google reviews tagged “Pet stain & odor removal” · showing 40
Fast, efficient, professional and on time! Great customer service.
Very professional very good communication and excellent service
My carpet looks great. Employees were friendly snd efficient.
Their technicians were very friendly, thorough and quick. Would recommend and do again!
Tyler was very pleasant. He verified the areas to be cleaned and explained the process. He was very thorough in his work and very easy to work with. Thank you Tyler for your great work.
Justin did a great job! Made sure my stains were treated and removed. I always get the protection guard on my carpets and the deodorizer! Just can't beat this industrial level of clean!
Everything was done professionally and done in a timely manner and they were very reasonable. Jeffrey was accommodating to helping move items out. Will use again.
I have 5 kids. A dog. 2 cats. They did an amazing job!
Very professional and amazing work
All good experience. Scheduling was easy and everything else fell right in line!! Armando was professional and accomplished!! Thank you!!
They were very courteous and friendly. I was extremely pleased with their work. Everything looks so beautifully and clean.
The technicians were prompt, courteous, friendly, and professional. They were very knowledgeable. My carpets look and smell fantastic. I highly recommend Stanley Steemer and this crew!!
Tyler was awesome! He had a positive attitude and the first thing he asked was about troublesome areas. I explained that my dog had continually marked an area and that was where he paid the most attention. My house smelled like animals before he did his work. He pretreated all the floors and then got to work. My…
They were very quick and personal.
Was a lot to get done today - Justin was so incredible to work with!! I was super thankful for his kindness and understanding to clean our long overdue areas without judgement! I should have grabbed pictures before to show the comparison because it is an amazing difference! I felt like a huge weight was lifted off…
Did a great job! Smells and looks 100 times better!
The actual cost of the carpet cleaning and deodorizing was under $300.00. I asked to purchase their wonderful spray cleaner…otherwise, my bill would have been under $300.00. I will definitely use their services again. Aleaha and Annabelle were a wonderful work team! There were very full of valuable…
I paid for a living room and hallway carpet cleaning- the living room is decent size and unfortunately the carpet still smells as if it was never cleaned. The technicians were friendly however they rushed the cleaning process and were out in 45 minutes. They spent more time talking and setting things up than they…
Carpet and upholstery cleaning, sanitizing, deodorizing, and protecting. Schedules yesterday afternoon for this morning, so very quick turnaround. Techs were friendly, fast, and did an awesome job!!
I had 2 rooms and a hallway cleaned, deodorized and protected and I’m very happy with the results! Jeffrey and Jason were both very professional and attentive to detail.
Team was on time, very friendly and efficient. They did great work, took care of a couple of key spots and even put down a little extra deodorant for us. The price for the 7 rooms, 2 staircases and a hallway was quite reasonable. I would highly recommend Stanley Steemer!
The guys were awesome and the carpet and furniture look amazing!
Conner and Tyler were very friendly and made sure they answered any questions or concerns we had. They made sure they explained the process of everything they were gonna do and what we need to do after they are finished. They also moved very fast and efficient. I DEFINITELY would recommend them. Thank you.
They did a beautiful job on our carpets. Great service Thank you
Jeffrey and Tristen were absolutely the best! They inspected every inch of my home and advised me accordingly while pointing out the problems we needed to solve. I felt very comfortable in their expertise and never felt like they were trying to take advantage of an old lady. I was never pressured and every decision…
Efficiently cleaned all my carpeted areas,including stairs; offered extra treatments that were well worth it. Took care not to damage anything. Nice crew that did a great job.
I had the pleasure of having Jeff from Stanley Steemer come out, and I cannot say enough good things about him! He went above and beyond - picking up so much off the floors, which was no easy task. He handled a tough job with such professionalism and care. Jeff was extremely polite, kind, and respectful the entire…
Excellent customer service and was happy with the professionalism of the team who cleaned today. Thank you!
Excellent service and professionalism.
Justin did a fabulous job! He worked so hard and everything looks incredible. Thank you!
Stanley Steamer visits my house every year. They always do an excellent job and they are great at working around pets and obstacles. They often run specials and if you watch for them it's so affordable.
Our Technician was very thorough and very kind, we really appreciated the cleaning it exceeded our expectations. They were amazing people & did a wonderful job!
Kate & Aleeha were great,very knowledgeable & professional.Very nice & sweet. My carpet looks brand new & smells wonderful.Would highly recommend both,they are hard workers.
Our tech did an amazing job, we like to have him come out for future services as well!
Curtis was very professional and did an excellent job! I love how my carpets look and how my house smells! Stanley Steemer always exceeds my expectations!
Stanley Steemer dud a great job with my carpets and floors. They got out the pet and coffee stains.
The technicians were thorough and explained every step of the carpet cleaning process. They moved my furniture to ensure the carpet was cleaned in every room which was not expected. In addition, Isaac did a walk through to ensure I was pleased with their work and followed up any questions. Isaac is very…
Job well done! Noah and Devin are very polite, professional and courteous.
Noah cleaned our living room carpet and stairs (a really big space), and they turned out great! We just moved in, and I doubt the previous owner ever cleaned the carpets thoroughly. It was a big job, and I couldn't be happier with the results. I'll definitely be using Stanley Steemer again in the future!
Justin did a great job and was on time and did his work in a timely manner and even did an extra service of deodorizing the furniture as well.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 347 | $183–$359 |
| General carpet cleaning | 238 | $209–$536 |
| Upholstery cleaning | 122 | $170–$366 |
| Pet stain & odor removal | 119 | — |
| Area rug cleaning | 51 | $170–$506 |
| Carpet cleaning | 49 | $124–$222 |
| HVAC duct & vent cleaning | 28 | $536–$1.1k |
| Mold mitigation | 6 | — |
