How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREStanley Steemer
East Peoria, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 64 apartment cleaning services · 4.8★ from 1,544 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 119 Google reviews tagged “Pet stain & odor removal”
Fast, efficient, professional and on time! Great customer service.
Very professional very good communication and excellent service
My carpet looks great. Employees were friendly snd efficient.
Their technicians were very friendly, thorough and quick. Would recommend and do again!
Tyler was very pleasant. He verified the areas to be cleaned and explained the process. He was very thorough in his work and very easy to work with. Thank you Tyler for your great work.
Justin did a great job! Made sure my stains were treated and removed. I always get the protection guard on my carpets and the deodorizer! Just can't beat this industrial level of clean!
Everything was done professionally and done in a timely manner and they were very reasonable. Jeffrey was accommodating to helping move items out. Will use again.
I have 5 kids. A dog. 2 cats. They did an amazing job!
Very professional and amazing work
All good experience. Scheduling was easy and everything else fell right in line!! Armando was professional and accomplished!! Thank you!!
They were very courteous and friendly. I was extremely pleased with their work. Everything looks so beautifully and clean.
The technicians were prompt, courteous, friendly, and professional. They were very knowledgeable. My carpets look and smell fantastic. I highly recommend Stanley Steemer and this crew!!
Tyler was awesome! He had a positive attitude and the first thing he asked was about troublesome areas. I explained that my dog had continually marked an area and that was where he paid the most attention. My house smelled like animals before he did his work. He pretreated all the floors and then got to work. My…
They were very quick and personal.
Was a lot to get done today - Justin was so incredible to work with!! I was super thankful for his kindness and understanding to clean our long overdue areas without judgement! I should have grabbed pictures before to show the comparison because it is an amazing difference! I felt like a huge weight was lifted off…
Did a great job! Smells and looks 100 times better!
The actual cost of the carpet cleaning and deodorizing was under $300.00. I asked to purchase their wonderful spray cleaner…otherwise, my bill would have been under $300.00. I will definitely use their services again. Aleaha and Annabelle were a wonderful work team! There were very full of valuable…
I paid for a living room and hallway carpet cleaning- the living room is decent size and unfortunately the carpet still smells as if it was never cleaned. The technicians were friendly however they rushed the cleaning process and were out in 45 minutes. They spent more time talking and setting things up than they…
Carpet and upholstery cleaning, sanitizing, deodorizing, and protecting. Schedules yesterday afternoon for this morning, so very quick turnaround. Techs were friendly, fast, and did an awesome job!!
I had 2 rooms and a hallway cleaned, deodorized and protected and I’m very happy with the results! Jeffrey and Jason were both very professional and attentive to detail.
Team was on time, very friendly and efficient. They did great work, took care of a couple of key spots and even put down a little extra deodorant for us. The price for the 7 rooms, 2 staircases and a hallway was quite reasonable. I would highly recommend Stanley Steemer!
The guys were awesome and the carpet and furniture look amazing!
Conner and Tyler were very friendly and made sure they answered any questions or concerns we had. They made sure they explained the process of everything they were gonna do and what we need to do after they are finished. They also moved very fast and efficient. I DEFINITELY would recommend them. Thank you.
They did a beautiful job on our carpets. Great service Thank you
Jeffrey and Tristen were absolutely the best! They inspected every inch of my home and advised me accordingly while pointing out the problems we needed to solve. I felt very comfortable in their expertise and never felt like they were trying to take advantage of an old lady. I was never pressured and every decision…
Efficiently cleaned all my carpeted areas,including stairs; offered extra treatments that were well worth it. Took care not to damage anything. Nice crew that did a great job.
I had the pleasure of having Jeff from Stanley Steemer come out, and I cannot say enough good things about him! He went above and beyond - picking up so much off the floors, which was no easy task. He handled a tough job with such professionalism and care. Jeff was extremely polite, kind, and respectful the entire…
Excellent customer service and was happy with the professionalism of the team who cleaned today. Thank you!
Excellent service and professionalism.
Justin did a fabulous job! He worked so hard and everything looks incredible. Thank you!
Stanley Steamer visits my house every year. They always do an excellent job and they are great at working around pets and obstacles. They often run specials and if you watch for them it's so affordable.
Our Technician was very thorough and very kind, we really appreciated the cleaning it exceeded our expectations. They were amazing people & did a wonderful job!
Kate & Aleeha were great,very knowledgeable & professional.Very nice & sweet. My carpet looks brand new & smells wonderful.Would highly recommend both,they are hard workers.
Our tech did an amazing job, we like to have him come out for future services as well!
Curtis was very professional and did an excellent job! I love how my carpets look and how my house smells! Stanley Steemer always exceeds my expectations!
Stanley Steemer dud a great job with my carpets and floors. They got out the pet and coffee stains.
The technicians were thorough and explained every step of the carpet cleaning process. They moved my furniture to ensure the carpet was cleaned in every room which was not expected. In addition, Isaac did a walk through to ensure I was pleased with their work and followed up any questions. Isaac is very…
Job well done! Noah and Devin are very polite, professional and courteous.
Noah cleaned our living room carpet and stairs (a really big space), and they turned out great! We just moved in, and I doubt the previous owner ever cleaned the carpets thoroughly. It was a big job, and I couldn't be happier with the results. I'll definitely be using Stanley Steemer again in the future!
Justin did a great job and was on time and did his work in a timely manner and even did an extra service of deodorizing the furniture as well.
Cleaned my kitchen tile about 3 times always done a awesome job
Carpets look great and Isaac was very personable and a great worker!
Ethan and Bradley were extremely professional and made recommendations for pet odors which I had not had before. They did an excellent job cleaning our bedroom carpet and carpet in our RV. I have requested them again when I have the carpets cleaned. They both exceeded my expectations!!
Curtis was the best. Professional. Trustworthy. Knowledgeable. Understanding. Pleasant to have in my new home. I will request him specifically for future services.
Kyle was very pleasant and thoroughly explained the process, helped me move some of the larger furniture, placed styrofoam blocks under furnture when cleaning was done, and told me about how long it would take for the carpet to dry.
Most everything went great! My carpets look great and the process went quickly. I expected my tile grout to be cleaner but other than that, the service was great!
Isaac did a great job! Quick, efficient, and everything looks and smells great!
Devin was thorough looking everything over and explaining what products to use. Looks wonderful!
Professional, quick, courteous, and much better than scrubbing my own carpets.
Devin has been the best person I have ever dealt with from Stanley Steamers. They do awesome work for a reasonable price.
Our experience with Stanley Steemer was excellent. Devin and Aiden were professional, explaining the process, what happens afterwards, the quote and reasons for the cost, and other cleaning tips. They cleaned our basement carpet, 2 sets of stairs and a hallway. They were quick, efficient, and effective, leaving no…
Justin came and cleaned my living room carpet and my hallway. First of all he is a great guy and so informative. My carpets look like new to me now. I had them cleaned, deodorized and protected. Very reasonable prices. I will be calling Justin from now on. Also giving his name to my friends and family.
Christopher and Devin did a fantastic job with my carpet! Our senior dog really took a toll on the carpet in her last month with us. I honestly expected there to still be stains even after cleaning but my carpets look practically new! 10/10 recommend!
Update* Stanley Steemer immediately reached out and offered to have Jeff come back out and tackle the smell and spot again. I really appreciated the consideration for my satisfaction!! Jeff was prompt, polite and informative. I felt confident he would do a great job! My only complaint would be the stain in the…
They were great. Hardworking, precessional, and friendly. Thank you!
Justin with Stanley streamer was above and beyond professional. He cleaned my carpets as though he was cleaning his own. They look brand new again, they are at least 13 years old. I was very pleased with the quality of care that was taken.
I had Stanley Steamer come out and clean both mattresses. I have mattress protectors but one failed when a stitch popped on my leg and bled (alot) through the protector. They gave me tips in the event this were to happen again. Always leave your spot wet and call them asap. Both mattresses look brand new. One is and…
I believe they provided more value with pricing. Also they were efficient.
Justin had more customer service that any technician I have ever used in any type of business. He hid such a great job. I cannot believe how nice our carpet looks. They look brand new! Thank you!
15/10 recommend Stanley Steemer! I scheduled my appointment online very easily and received tons of communication beforehand. The technicians showed up on time and were both incredibly friendly and helpful, explaining everything they were doing and the process to a tee. I had one room and a set of stairs done, they…
They were so nice and professional. And they did an amazing job on my carpet. Not to mention quick! I was very impressed! They're awesome and will definitely use again in the future.
Very professional technicians carpets look great.
Stanley Steamer did a great job!! Had carpet and a couple pieces of furniture cleaned! Can’t beat the price either! Would definitely use them again in the future.
Young man was friendly and very knowledgeable. Very professional. Thorough and helpful! Great experience!
The guys that did our carpets did an amazing job and were so professional!! Great job
He was amazing and did a terrific job And gave a second life to an old carpet
This time they did a awesome job. The guy that came before did a terrible job the stains were still on the floor when the carpet dried! I wasn't happy. But Armando and Jalen took their time and told me what they're are about to do. They were very respectful. Thank you again.
I really enjoyed having Isaac and Jawain cleaning the carpets and upholstered furniture! They did an excellent job; they were polite and friendly, respectful of my home, and asked for my feedback throughout the process. I will request them again next time!
The guys were professional, quick and efficient! The furniture isn't dry yet, but it already looks and smells better!!
These Guys did a Whole House Vent Cleaning and Furnace Filter was cleaned and left my House Smelling amazing and Fresh! Wonderful Job! My Children are allergic to Cats and Person prior to us buying the home had Cats and it had my kids sick the whole time we have been here! They got rid of all the Smell and sprayed…
Great job! Issac was great!
Excellent service! Justin was the best!
I had my TV room and hallway cleaned and deodorized by Stanley Steemer. Terrance was super friendly, professional and did an excellent job! I will definitely use Stanley Steemer again in the future for my carpet cleaning needs.
Jaylen and Addison were very professional and friendly! I would recommend them anytime. Carpets look AMAZING my next cleaning I will be requesting Jaylen and Addison! They were on time, respectful, neat and extremely knowledgeable on the products they were using!
Isaac was the nicest guy and so knowledgeable!
We had Justin and Bre in to do some problem areas for our two little dogs. Justin has been at our house lots of times and is very polite and professional .He had a very polite and professional girl with him today Bre....She was great as well. I highly recommend Justin for all your carpet needs. 5 STAR
The representative was on time, very polite, explained the process of today's service, completed the service very efficiently.
The guys did a great job. Arrived in time, we’re very professional and courteous. My carpets were in great need of some TLC and the cleaning helped so much. They explained everything they were going to do and showed me areas that were difficult to clean due yo the type and length the stain had been there. All…
The service was very professional and quick!! A job well done. The carpets and area rug look great!
I was pleased with the cleaned carpet, but they arrived 30 minutes past the 3-hour window I was promised.
This is the second time we have had Issac through Stanley Steamer and he always does a great job. He comes on time, is professional and makes our carpets look wonderful. I would highly recommend him.
I couldn’t ask for a better carpet cleaning company. The guy they sent was so helper
He did a great job! Speedy and professional. Kind gentlemen was great to work with! Smells and looks great!
Jaylen and pal were very professional and informative about the services available. After speaking with them, made the decision to add additional service of scotchguard and deodorizing.
Jewan and Terrence were very polite and professional.
They were here when they said they would be, very professional guys, did a great job explained everything thoroughly, twice to me, and were quick, and did a great job. I would hire them again.
Both young men were very cordial, polite and did a great job!
This is a shout out to Curtis and Devon, who cleaned the carpets in my 90 year old Mom’s condo. They were polite, professional, and did an exceptional job. Curtis had even come in to work on his day off. I just want to thank them for explaining everything and cautioning Mom about not falling on the damp carpeting…
Great service!
Justin was wonderful! Quick and thorough. He explained everything and answered my questions before I even asked. We will be a routine customer.
Technicians showed up on time and were friendly. We are moving into a new house that previously had a dog so we wanted the carpets cleaned well and deodorized. They are all very clean and fresh looking and do NOT smell like dog anymore! If you are thinking about renting a carpet cleaning machine and doing it…
Thank you for servicing my carpets. Although you were quick and accommodating, you both did an okay job. Thank you again. See you in three months. Satisfied customer
Justin and Jeff were awesome. Did carpet cleaning and spot removal. Carpets look like they were just put down. Super professional and efficient. Responded to job in less then 24 hrs.
The Stanley Steemer team worked hard to get our old carpets cleaned.
On time, efficient and quick! Super friendly and respectful guys. Absolutely would recommend.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 347 | $183–$359 |
| General carpet cleaning | 238 | $209–$536 |
| Upholstery cleaning | 122 | $170–$366 |
| Pet stain & odor removal | 119 | — |
| Area rug cleaning | 51 | $170–$506 |
| Carpet cleaning | 49 | $124–$222 |
| HVAC duct & vent cleaning | 28 | $536–$1.1k |
| Mold mitigation | 6 | — |
