How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREStanley Steemer
East Peoria, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 64 apartment cleaning services · 4.8★ from 1,544 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 122 Google reviews tagged “Upholstery cleaning”
Jamere was very polite and did an excellent job cleaning our furniture. I would not hesitate to call Stanley Steemer again.
Fast, efficient, professional and on time! Great customer service.
Great crew, extremely polite and did a great job. Reasonable prices, couldn’t ask for more.
First time customer and the results were better than expected!! Well worth every dollar! 8 years of built up dirt on my lvt floors, area rug and furniture gone in a matter of just a couple hours! Amazing work. Thanks!
Armando and Sean are a super team. I always ask for them. I am sure every team is good but they know my house and dogs and provide services over and beyond expectations. We have 3 senior hounds who run the house. They sometimes have more challenges than normal but the carpets and furniture look good as new when they are done.
I liked Jeff , I feel the work was quickly as possible and I’m happy with the results
Tyler and Elijah were knowledgeable, courteous and very professional. They did a wonderful job! I would recommend them both. I always use Stanley Steamer when I need something cleaned.
Quality job and very informative !!!
Tyler was very sweet!
Amazed at how great our 20 year old carpet looks after Justin gave it a good steam cleaning!! He did a fantastic job & was very professional & thorough, yet so friendly!! Will definitely use Stanley Steemer again!!!!!
Very happy with results! Technician did a great job and was very polite/respectful!
Very happy with Justin at Stanley Steamer. He was a hard worker. Very friendly and quality work. Thank you Justin
Great experience. Great professional job. Thank you
Stanley Steemer has always done a very good job whenever I have used them throughout the years. This time they cleaned an extra large sectional couch. Very happy with their service. Jeff was on time, did a great job, and was professional and nice. I would recommend Stanley Steemer! Thank you!
Didn’t really clean it that good or deodorize like they said I could cleaned it myself with shampoo for these results was not worth 189 dollars
Carpet and upholstery cleaning, sanitizing, deodorizing, and protecting. Schedules yesterday afternoon for this morning, so very quick turnaround. Techs were friendly, fast, and did an awesome job!!
a fantastic job and get they gave me a good price and very professional
Curtis and Charles were on time and very professional. They answers any question that I had, and I would definitely recommend Stanley Steemer services.
Efficient and friendly
The two people were very nice, very informative and worked quickly. I would work with them again.
The guys were awesome and the carpet and furniture look amazing!
Jeffrey and Tristen were absolutely the best! They inspected every inch of my home and advised me accordingly while pointing out the problems we needed to solve. I felt very comfortable in their expertise and never felt like they were trying to take advantage of an old lady. I was never pressured and every decision…
Efficiently cleaned all my carpeted areas,including stairs; offered extra treatments that were well worth it. Took care not to damage anything. Nice crew that did a great job.
Wonderful experience as usual with Stanley Steemer! Thank you! Had 2 chairs cleaned as well as our kitchen tile grout cleaned and sealed. It looks amazing.
Curtis and his young helper were wonderful. Very polite and efficient! I’d definitely have them out again! Thank you!
Armsndo was friendly, courteous and professional. Did a great job on our carpets. Much thanks, Armando.
Customer service was great. Arrived on time and he did a great job . Great work !
Excellent service and professionalism.
Justin did a fabulous job! He worked so hard and everything looks incredible. Thank you!
Stanley Steamer visits my house every year. They always do an excellent job and they are great at working around pets and obstacles. They often run specials and if you watch for them it's so affordable.
Fast, efficient and friendly.
Our tech did an amazing job, we like to have him come out for future services as well!
Stanley Steemer dud a great job with my carpets and floors. They got out the pet and coffee stains.
We always feel we get quality service from Stanley Steamer. Curtis was professional and worked hard to get done in a timely manner.
Top notch carpet, tile, and upholstery cleaning. I’m always impressed with the results and professionalism of the staff. Highly recommend! I won’t trust my cleaning to any other company.
The technician was friendly and did a fantastic job!
Thank you for your hard work today. The gentleman who cleaned my couch was polite and knowledgeable, took his time, and made sure I was pleased with the results before he packed up. It looks SO much better and smells good, too! Thank you so much!
Curtis did an amazing job and the carpet,upholstery, and tile/grout look great. Will definitely use Stanely Steamers again!
Noah and Bradley were both really nice people and they worked hard to please us.
Both went above and beyond my expectations. They listened to my concerns and took action They left my house in perfect condition. I'd definitely use this service again
I got my living room and sectional done by Armando and he was wonderful! Very kind, helpful and professional. Will request him again in the future.
Ethan did a fantastic job. He explained the process and all he was going to do. Took time to let us inspect what he had done. Ethan is a great person to deal with.
Devin Calvert our tech, worked hard and our two couches are very much improved. Very good tech! 👍🏻
Curtis was the best. Professional. Trustworthy. Knowledgeable. Understanding. Pleasant to have in my new home. I will request him specifically for future services.
The guys were cordial, professional and did their work in a very old and huge home in Bloomington IL on one of the hottest days of the year. And the House had NO AC!!!! Great attitudes and quality cleaning!
Devin was AMAZING and completely outdid himself with our service! Our couch is so clean, and he was so friendly, respectful, and professional! We will absolutely be recommending Devin and Stanley Steemer to family and friends! It’s people like Devin who remind us that there are still kind people in this world. Thank…
Friendly honest service
Great experience! Justin was knowledgeable, very professional and just down right a joy to have in our home. A Vizsla lover was a bonus! Carpet looks fantastic and my white sectional looks brand new again. Would definitely use SS again and of course, will be asking for Justin!
This is the second time Armando has cleaned our carpets. Both times he exceeded our expectations. He is very courteous, knowledgeable, friendly and thorough. We will request his expertise next time our carpets require cleaning.
My appointment was scheduled between 10- 1. I got a call 2 hours before asking if they can come earlier which worked out great! Curt was great he was very friendly, professional, and careful with my furniture. He put extra effort on the stains that seemed impossible to get out. I am very happy with the service. And it smells soo good 😊
Very poor service very unprofessional and poor rushed job on my stairs & sectional will not recommend
Devin has been the best person I have ever dealt with from Stanley Steamers. They do awesome work for a reasonable price.
Very friendly and quick. Did an excellent job. My sofa looks like new again. Very impressed.
My experience was a 10. Very nice and polite employees. I will use them again
Just had Stanley Steemer out a few weeks ago and they had sent Justin. He was amazing. Had a need for them to come back out and I requested Justin. Once again his did a wonderful job! Hard worker and a very professional nice man!
They texted when they were on their way...arrived on time...explained everything to us, and finished in a very efficient way. No worries, no fuss. Our carpets had not been cleaned in 13 years...WHAT A DIFFERENCE!!! A+ WOTH EXTRA CREDIT IN MY OPINION
Curtis did a fabulous job!
Jeff was great! He was professional and went above and beyond what was expected. Definitely recommended!
Very professional and personal technicians. Very good at explaining what they were going to do, the benefits, and the after care.
Fabulous service! The technician did an incredible job cleaning my carpets! I will definitely use them again.
Very good job arrived on time very polite and professional 👍 I will be calling them again in the future love the cleaning method pleasantly surprised.
On time nice guys professinal great job thank you..
Very happy with my decision to set up a cleaning! Jeff H. from the Peoria location was very knowledgeable and helpful. They did a wonderful job cleaning carpets, even removing a stain I was certain would never come out of the carpet! Steam cleaned the couch and made it look new again. Lastly the grout in our kitchen…
Curtis was our service person. He is fantastic. Arrived on time, reviewed my expectations for carpets. Very personable and extremely informative about my stains and as I added different things I wish cleaned he readily agreed to service these areas. He has been with the company for 10 years so has a fountain…
Jaylen and Chris were very polite and professional. The did a nice job on my chair, so glad I called.
Very professional. Explained everything.
The 2 guys that came out and did our carpet and bed were amazing super nice and got everything perfect thank you so much
Very polite and professional worked quickly and explained how to speed up the drying process. Will use them again.
My Mom actually used the service and is a repeat customer
Had a wonderful experience. We had our sectional cleaned by Isaac who was friendly, very knowledgeable, and professional. Our couch looks amazing and for a great price!
Great job done by Terrance and Jordan! Thanks guys 😀
Stanley Steamer did a great job!! Had carpet and a couple pieces of furniture cleaned! Can’t beat the price either! Would definitely use them again in the future.
Curtis had my carpet and upholstery looking great again in no time.
Excellent service.
Great service. Timely and accurate quotes. Easy to work with.
Very thorough explanation of what’s being done. Professional workers. Would recommend.
Very kind and professional! Would use this company again!
Super nice guy and did great work!
Excellent service with professional courtesy. Curtis was on time and did a marvelous job with my filthy old sectional. It looks and smells SO much better. I was so thrilled. Thanks for a fantastic job!
I really enjoyed having Isaac and Jawain cleaning the carpets and upholstered furniture! They did an excellent job; they were polite and friendly, respectful of my home, and asked for my feedback throughout the process. I will request them again next time!
The guys were professional, quick and efficient! The furniture isn't dry yet, but it already looks and smells better!!
Excellent job! Thank you!
Guys did a great job!!
Armando was on time, very personable and professional. He explained everything to us & provided some extra services and a discount we were not counting on, but appreciated. We were very pleased with the results - very happy we called them.
My technician Jeff made specific recommendations which made a huge impact on the condition of my carpet and upholstery. Highly recommended.
We used for several types of cleaning. The good: Hardwood floors and carpets were done well. The technicians were friendly and professional. The bad: Hard water stain on our white sectional couch. This sizeable stain was on most of the arm on the sectional. They returned to our house twice to remove the stain…
A sectional and a couch were cleaned and he took his time and did an Amazing job!
The representative was on time, very polite, explained the process of today's service, completed the service very efficiently.
He did a great job! Speedy and professional. Kind gentlemen was great to work with! Smells and looks great!
Efficient and effective staff worked diligently to provide necessary cleaning. They took time to explain options and services available. Highly recommend.
This is a shout out to Curtis and Devon, who cleaned the carpets in my 90 year old Mom’s condo. They were polite, professional, and did an exceptional job. Curtis had even come in to work on his day off. I just want to thank them for explaining everything and cautioning Mom about not falling on the damp carpeting…
Your crew did a great job, as always.
Was not impressed with the results it is more work but next time I will rent a Rug Doctor machine and do it myself they also cleaned showers
Jeff and Justin arrived on time. They were very personable and really efficient. I would highly recommend this service. My carpet is a little worn but it looks great. My chair also looks great. They took great care with the fabric and made sure they did the best possible job. Great work guys! Thank you so much.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 347 | $183–$359 |
| General carpet cleaning | 238 | $209–$536 |
| Upholstery cleaning | 122 | $170–$366 |
| Pet stain & odor removal | 119 | — |
| Area rug cleaning | 51 | $170–$506 |
| Carpet cleaning | 49 | $124–$222 |
| HVAC duct & vent cleaning | 28 | $536–$1.1k |
| Mold mitigation | 6 | — |
