Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Stanley Steemer

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 1,014 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 90% of stone cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 91% of stone cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 92% of stone cleaning services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of stone cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$310
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “Area rug cleaning” · showing 20

YuliaLocal Guide · 318 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great service, very professional and get the work done quickly and well. We've used Zach's team to clean couches, rugs, love seats and carpet. Stains were removed, pet odor vanished and carpet was sealed to protect against future spills. Very happy with their service! I highly recommend Stanley Steemer, especially…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
linarminLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Everything went very well . Carpets are bright and more.flooring looks so much cleaner. Thrilled. Techs were great

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
JeffLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with the Stanley Steamer duo who helped clean our main area rug and also the floor’s tile grout in our entire house. They were two very personable and friendly gentlemen who worked tirelessly to complete the extensive grout cleaning. I would happily bring both of these gentlemen back to our house for future cleaning needs.

Paid $500+Reasonable priceArea rug cleaningService not listed
JudyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

OMG. What GREAT job they did. They assessed the areas then went right to work. They did a superb job. The carpet looks brand new! I highly recommend Stanley Steemer to have your capert cleaned. Thank you Stanley Steemer for doing such a wonderful job..hallelujah

Paid $150–200Great priceFlood cleanupWater removalCarpet steam cleaning
Melinda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Love the results when I get my carpet and furniture cleaned by Stanley Steemer. The staff is always nice and very professional.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They went above and beyond what they came to do. When they got here I asked if they could clean the hard wood in the living room and they had time so they were able to add it on. They were both friendly and polite. I am extremely pleased with the job they did.

Paid $300–350Great priceUpholstery cleaningArea rug cleaning
Laurie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job on our floors. Our crew was polite and courteous. They knew what they were doing and did an outstanding job.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Teddy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job. Very professional and knowledgeable.

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningCarpet cleaning
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Stanley Steemers is great from start to finish. Easy to schedule, on time customer service in 2 hour window, ease of selection of services, fantastic & caring cleaning crew, and clean results for my carpets, area rugs, tile & grout, & LVP flooring. My whole house is clean! Thank you

Paid $500+Great priceCarpet steam cleaningArea rug cleaning
Jerri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Friendly and courteous. Carpets look fantastic! Great service!

Paid $300–350Reasonable priceCarpet cleaningPet stain & odor removalArea rug cleaning
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Excellent customer service, I would recommend Stanley Steamer because of Johnathan's Excellent work.

Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
SabrinaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We got our rugs cleaned and our tile by Ashton and Ryan.These guys were fantastic!! Went above and beyond super polite young men. Would highly recommend them, excellent service.

Great priceCarpet steam cleaningArea rug cleaningService not listed
Julianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Isaiah and Nate were very professional and communicated throughout the cleaning process in regards to stains and difficult areas they were working to improve. There were some heavy traffic areas on an area rug they were not able to fully remove the discoloration. I feel they did their best for a 5 year old rug and am overall happy with the results.

Paid $400–450Reasonable priceUpholstery cleaningArea rug cleaning
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ashton and Gary did a great job and we’re so kind!

Upholstery cleaningArea rug cleaning
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always do an amazing job on our rug and linen sectional! We will always be a repeat customer 🤩

Paid $300–350Reasonable priceUpholstery cleaningGeneral carpet cleaningCarpet cleaning
TerriLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent, efficient service! Very happy with results and will use again next year! Customer service is fantastic!

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaningPet stain & odor removal
AnthonyLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fantastic that's it that's all. The lady and her helper made sure that base was clean when they did the hard wood floors and when they cleaned the bathrooms and laundry room. This was the best cleaning I had in a long time and I can see the difference. 19 December 2024 First, I'd like to start by apologizing for…

Carpet steam cleaningArea rug cleaning
Polly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The two men were very courteous, friendly and most of all professionally quick. This is the second or third time I have used the service and I really appreciate their business demeanor.

Upholstery cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Professionalism
Ronald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cleaned aggregate floors that were very dirty and my floors look like new. Crew was very professional and friendly. Excellent job on cleaning my floors.

Area rug cleaningService not listed+ Punctuality+ Quality+ Professionalism
LLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our service providers were so incredibly nice, friendly and professional. They seem to like their jobs. They did a fantastic job!! I have used Stanley Steamer for about 10 years now and will continue to use them. The laminate floors look as good as they did 4 years ago when they were installed. They look brand new again!!

Area rug cleaning

Show more area rug cleaning reviews (35 more) →

Price

$277+12% vs typical stone cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 64%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning272$146–$327
General carpet cleaning109$139–$309
Upholstery cleaning89$183–$373
Pet stain & odor removal67$151–$373
Area rug cleaning55$176–$310
Carpet cleaning26$164–$311
HVAC duct & vent cleaning16$476–$1.1k
Mattress cleaning5—

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