Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Stanley Steemer

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 1,014 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 90% of stone cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 91% of stone cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 92% of stone cleaning services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of stone cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.273
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 273 Google reviews tagged “Carpet steam cleaning” · showing 20

Doreen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 hours ago★★★★★

Great job! Polite young man!

Paid $350–400OverpricedCarpet steam cleaning
debbie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Very thorough and professional, great service! Always on time and reliable!

Paid $500+Great priceCarpet steam cleaning
scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great service

Paid $100–150Great priceWater removalCarpet steam cleaning
harpreetLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Professional

Carpet steam cleaning
james4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Arrived right on time, courteous, worked quickly, answered our questions clearly, finished fast

Paid $500+Reasonable priceCarpet steam cleaning
YuliaLocal Guide · 318 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great service, very professional and get the work done quickly and well. We've used Zach's team to clean couches, rugs, love seats and carpet. Stains were removed, pet odor vanished and carpet was sealed to protect against future spills. Very happy with their service! I highly recommend Stanley Steemer, especially…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Robin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

He was pleasant, efficient and quick. Thank you so much for your service and kindness I would definitely choose him again.

Paid $100–150Great priceCarpet steam cleaning
mikeLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great. On time did a great job , very efficient .we will use you again. George was very good.

Paid $100–150Great priceCarpet steam cleaning
Cassandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The Techs were nice and informative. It was a good experience, I would use Stanley Steamers again!

Paid $150–200Reasonable priceCarpet steam cleaning
Guadalupe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! They did an amazing job cleaning my carpet, and it looks brand new. Definitely recommend!

Great priceCarpet steam cleaning
linarminLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Everything went very well . Carpets are bright and more.flooring looks so much cleaner. Thrilled. Techs were great

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Kirk2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing job..Ashton killed it!!!

Paid $200–250Great priceCarpet steam cleaningCarpet cleaning
Teo9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician Jose was wonder, very pleasant and willing to help resolve the issue.

Paid $100–150Reasonable priceCarpet steam cleaning
RamonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Zach was very professional and polite will be calling using him only next time on my future cleaning thanks Zachary..

Paid $100–150Reasonable priceCarpet steam cleaning
Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Stanley Steemer was prompt, efficient, and didn’t pressure me to pay for other services. My carpet looks clean and smells fresh!

Paid $100–150Reasonable priceCarpet steam cleaning
Lorrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Very professional and carpets came out great! I did 3 bedrooms and some area rugs. Our tech Jorge was great!

Paid $300–350Reasonable priceCarpet steam cleaning
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job, as usual.

Paid $200–250Reasonable priceCarpet steam cleaning
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always great, does a excellent job, personable, friendly, insures they checks all areas of the carpet

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time, polite, professional.

Paid $300–350Reasonable priceCarpet steam cleaning
AK4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Crew was exactly on time, professional, quick and did an excellent job! Pleased as always. ,

Paid $200–250Reasonable priceCarpet steam cleaning

Show more carpet steam cleaning reviews (253 more) →

Price

$277+12% vs typical stone cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 64%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning272$146–$327
General carpet cleaning109$139–$309
Upholstery cleaning89$183–$373
Pet stain & odor removal67$151–$373
Area rug cleaning55$176–$310
Carpet cleaning26$164–$311
HVAC duct & vent cleaning16$476–$1.1k
Mattress cleaning5—

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