How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 1,014 Google reviews
Report card
Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 67 Google reviews tagged “Pet stain & odor removal” · showing 40
Arrived on time. Very knowledgeable and friendly. Finished my living room in less than an hour. Carpet looks like new! Very happy 😊
Jose and Brenan came out to my house on time. They were both nice gentlemen. Jose went over everything that I had requested to make sure there was nothing else I wanted to add or change. They were very through in cleaning everything. They made sure I was satisfied with their work as they progressed. I would recommend them to everyone.
Fantastic! They showed up early per phone call request. Friendly and introduced themselves at the door. They were efficient and professional. Plus, the van was very clean. Thanks
I have 5 dogs! 4 cats! My couches are near perfection after the cleaning! I came inside after work and it the smell… WHAT A HUGE DIFFERENCE!!!!! Definitely investing in having this done 2x a year! Highly recommend!
Friendly and courteous. Carpets look fantastic! Great service!
Ashton and Jose did a great job cleaning our couch. It looked brand new after and smelled great. I definitely would recommend them
Great job 👏
Excellent customer service, I would recommend Stanley Steamer because of Johnathan's Excellent work.
Amazing service, great customer service, fast cleaning and house feels spotless afterwards! Wish I could have them every month! We had our air ducts cleaned, which were super gross. So, glad we cleaned them! If you have never done it, highly recommend doing it. We also did our carpet and tile. They look amazing!
This is our 2nd time using Stanley Steemer and we've been satisfied each time. The staff is knowledgeable, accommodating and very courteous. My carpets are cleaned and they do it very quickly allowing me to get back to the rest of my day. I will continue to use them.
Jorge and Nancy were very nice, very professional, and very understanding about my dogs, and my carpet looks very nice and clean, thank you guys.
Always do an amazing job on our rug and linen sectional! We will always be a repeat customer 🤩
Fast service
Excellent, efficient service! Very happy with results and will use again next year! Customer service is fantastic!
They did an amazing job!!! They cleaned my tile that had caked on grime. The tile looked like new when they were done. They also cleaned and deodorized my carpets in the bedroom. They removed spots that had been there a long time and made it smell a thousand times better (I have 5 cats). I would highly recommend…
Our dog was sick this past weekend and had an accident on our new carpet. Stain is gone. Deion and Nancy were on time, professional and courteous. Carpet is clean and no mess left behind.
Okay, this is by no means a reflection on the gentlemen who provided the service, they were friendly and nice. The service itself was mediocre at best. I paid nearly 500 dollars for my carpets to just look a little bit cleaner. I could have literally saved 400 dollars and went with a local “bobs carpet cleaning”…
Very professional informative on time outcome very very clean smelling good Love this team They are the Best dual. Thanks guys
Clear understanding about the pricing and promotions. Very professional and knowledgeable .
The Stanley Steemer workers were incredibly kind, professional, and thorough! I will definitely be using them again.
Very courtesy and polite explaining everything they were going to do, these guys actually did a better job then the last team
We’ve been using Stanley Steamer for 30 years at our home. Service and staff are still professional reliable and a good value. AND the carpets are really clean and dry faster than any other company I used to use. They seem to have good equipment that steams with suction that removes water as well.
Always great service and clean carpets.
Jonathan and Ashton were wonderful and even showed up early. Jonathan was one of the nicest people I’ve ever met and was very professional and went above and beyond to make sure I was satisfied. Very happy with our experience!
He did a great job especially with my disabled mom around. Job came out as good as anyone could do. He is polite around my mom and works hard. I have respect for that. You can have anyone call me for a referral..Matthew b. Koop
Called them on the day that the dog had an accident on the carpet. They were very responsive, and showed up within three hours. They were pleasant, polite, professional, and did a fantastic job. Moved furniture were needed and helped my 86-year-old mother. Get her carpet back in shape. Thank you very much for a great job. Well done.
Did a great job, both were pleasant and professional.
Easy to schedule service. Nathaniel and Tyler are a great team, very friendly, professional and knowledgable. Good at upselling, but it was needed and I appreciated their explanations, concerns, suggestions through the whole process. The tile cleaning was the most impressive, but considering how old my carpet is, great outcome!! I would use them again.
Wasn’t cheap but well worth it. The guys were super professional and thorough. Would highly recommend especially if you have pets :)
Jonathan and his helper were very professional n did a great job of cleaning my carpets n telling me about all the pet stains that they tried to remove n clean!
Very friendly and professional. We have used them for years! Very happy with results.
Very professional, friend informative. I definitely recommend calling Zack and Taylor!!!
Joe & Zach were both very understanding, and helpful.
I am SO pleased with my experience with Stanley Steemer. They made sure I was very happy with my shampooing and even helped move items necessary to ensure I had the best experience. They were right on time and left my carpet looking so beautiful. Very friendly individuals. So very happy and will definitely be…
Friendly and very thorough
A couple of swipes with the industrial wand and the carpet was restored. Not a single stain remained.
Nathaniel was very professional and informative about what he was doing. Did a excellent job considering the carpet was old and stained.
Came on time, fast and efficient very good job excellent
They were very professional and very nice guys that came out. They didn't take long and did a great job. I would recommend them.
Great service and all looks great! Very pleased with the results.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 272 | $146–$327 |
| General carpet cleaning | 109 | $139–$309 |
| Upholstery cleaning | 89 | $183–$373 |
| Pet stain & odor removal | 67 | $151–$373 |
| Area rug cleaning | 55 | $176–$310 |
| Carpet cleaning | 26 | $164–$311 |
| HVAC duct & vent cleaning | 16 | $476–$1.1k |
| Mattress cleaning | 5 | — |
