Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Stanley Steemer

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 1,014 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 90% of stone cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 91% of stone cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 92% of stone cleaning services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of stone cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.89
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 89 Google reviews tagged “Upholstery cleaning” · showing 20

linarminLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Everything went very well . Carpets are bright and more.flooring looks so much cleaner. Thrilled. Techs were great

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Ben7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyrone was awesome! He did a great job and our chairs look new again! 5 stars all the way!

Paid $100–150Great priceUpholstery cleaning
Melinda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Love the results when I get my carpet and furniture cleaned by Stanley Steemer. The staff is always nice and very professional.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Vicki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I hired Stanley Steamer to clean my carpets, tile floors, a fabric couch and a leather chair today. They did a great job, everything looks amazing and the house smells so fresh! Roshaun and Nick were my technicians and they were very conscientious and gave us great customer service. This is the second time they have…

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningLeather cleaning
ShaneLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Stanley Steemer exceeded our expectations! Stanley Steemer did an excellent job cleaning our carpets, sectional sofa, and tile floors. They completely removed a stubborn water-based paint stain from my daughter's carpet that other companies had been unable to get out. I highly recommend their technicians, Jose and…

Customer photo from Shane's review
Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Jerry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The technicians did a great job. Very satisfied.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They went above and beyond what they came to do. When they got here I asked if they could clean the hard wood in the living room and they had time so they were able to add it on. They were both friendly and polite. I am extremely pleased with the job they did.

Paid $300–350Great priceUpholstery cleaningArea rug cleaning
C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional and friendly tech’s did a great job on my light colored furniture. I just recommend them to my sister and will use them again myself!

Paid $450–500Reasonable priceUpholstery cleaning
Laurie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job on our floors. Our crew was polite and courteous. They knew what they were doing and did an outstanding job.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Kristi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jose and Brenan came out to my house on time. They were both nice gentlemen. Jose went over everything that I had requested to make sure there was nothing else I wanted to add or change. They were very through in cleaning everything. They made sure I was satisfied with their work as they progressed. I would recommend them to everyone.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningCarpet cleaning
Teddy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job. Very professional and knowledgeable.

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningCarpet cleaning
ScottLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fantastic! They showed up early per phone call request. Friendly and introduced themselves at the door. They were efficient and professional. Plus, the van was very clean. Thanks

Customer photo from Scott's reviewCustomer photo from Scott's reviewCustomer photo from Scott's review
Paid $250–300Reasonable priceUpholstery cleaningCarpet cleaningPet stain & odor removal
Megan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have 5 dogs! 4 cats! My couches are near perfection after the cleaning! I came inside after work and it the smell… WHAT A HUGE DIFFERENCE!!!!! Definitely investing in having this done 2x a year! Highly recommend!

Customer photo from Megan's reviewCustomer photo from Megan's review
Paid $500+Reasonable priceUpholstery cleaningPet stain & odor removal
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job,friendly fast

Paid $150–200Reasonable priceUpholstery cleaning
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were quick and very communicative throughout the process. We got three couches cleaned and they all look great.

Paid $500+Reasonable priceUpholstery cleaning
Belinda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The guys did a good job

Paid $500+Reasonable priceUpholstery cleaningService not listed
T10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ashton & Ryan did a AWESOME job!!!

Paid $400–450OverpricedCarpet steam cleaningUpholstery cleaning
Kristina13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Ashton and Jose did a great job cleaning our couch. It looked brand new after and smelled great. I definitely would recommend them

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The guys were super professional, polite, and great at what they do. All around great experience and will definitely use again.

Paid $500+Reasonable priceUpholstery cleaningCarpet cleaningHVAC duct & vent cleaning
Joanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Technicians were able to come early, which was helpful. Super friendly, professional, and knowledgeable, explained the process and did an excellent job. Easily will use them again.

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning

Show more upholstery cleaning reviews (69 more) →

Price

$277+12% vs typical stone cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 64%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning272$146–$327
General carpet cleaning109$139–$309
Upholstery cleaning89$183–$373
Pet stain & odor removal67$151–$373
Area rug cleaning55$176–$310
Carpet cleaning26$164–$311
HVAC duct & vent cleaning16$476–$1.1k
Mattress cleaning5—

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