Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Stanley Steemer

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 1,014 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 90% of stone cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 91% of stone cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 92% of stone cleaning services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of stone cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.89
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 89 Google reviews tagged “Upholstery cleaning” · showing 40

linarminLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Everything went very well . Carpets are bright and more.flooring looks so much cleaner. Thrilled. Techs were great

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Ben7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyrone was awesome! He did a great job and our chairs look new again! 5 stars all the way!

Paid $100–150Great priceUpholstery cleaning
Melinda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Love the results when I get my carpet and furniture cleaned by Stanley Steemer. The staff is always nice and very professional.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Vicki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I hired Stanley Steamer to clean my carpets, tile floors, a fabric couch and a leather chair today. They did a great job, everything looks amazing and the house smells so fresh! Roshaun and Nick were my technicians and they were very conscientious and gave us great customer service. This is the second time they have…

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningLeather cleaning
ShaneLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Stanley Steemer exceeded our expectations! Stanley Steemer did an excellent job cleaning our carpets, sectional sofa, and tile floors. They completely removed a stubborn water-based paint stain from my daughter's carpet that other companies had been unable to get out. I highly recommend their technicians, Jose and…

Customer photo from Shane's review
Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Jerry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The technicians did a great job. Very satisfied.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They went above and beyond what they came to do. When they got here I asked if they could clean the hard wood in the living room and they had time so they were able to add it on. They were both friendly and polite. I am extremely pleased with the job they did.

Paid $300–350Great priceUpholstery cleaningArea rug cleaning
C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional and friendly tech’s did a great job on my light colored furniture. I just recommend them to my sister and will use them again myself!

Paid $450–500Reasonable priceUpholstery cleaning
Laurie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job on our floors. Our crew was polite and courteous. They knew what they were doing and did an outstanding job.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Kristi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jose and Brenan came out to my house on time. They were both nice gentlemen. Jose went over everything that I had requested to make sure there was nothing else I wanted to add or change. They were very through in cleaning everything. They made sure I was satisfied with their work as they progressed. I would recommend them to everyone.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningCarpet cleaning
Teddy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job. Very professional and knowledgeable.

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningCarpet cleaning
ScottLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fantastic! They showed up early per phone call request. Friendly and introduced themselves at the door. They were efficient and professional. Plus, the van was very clean. Thanks

Customer photo from Scott's reviewCustomer photo from Scott's reviewCustomer photo from Scott's review
Paid $250–300Reasonable priceUpholstery cleaningCarpet cleaningPet stain & odor removal
Megan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have 5 dogs! 4 cats! My couches are near perfection after the cleaning! I came inside after work and it the smell… WHAT A HUGE DIFFERENCE!!!!! Definitely investing in having this done 2x a year! Highly recommend!

Customer photo from Megan's reviewCustomer photo from Megan's review
Paid $500+Reasonable priceUpholstery cleaningPet stain & odor removal
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job,friendly fast

Paid $150–200Reasonable priceUpholstery cleaning
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were quick and very communicative throughout the process. We got three couches cleaned and they all look great.

Paid $500+Reasonable priceUpholstery cleaning
Belinda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The guys did a good job

Paid $500+Reasonable priceUpholstery cleaningService not listed
T10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ashton & Ryan did a AWESOME job!!!

Paid $400–450OverpricedCarpet steam cleaningUpholstery cleaning
Kristina13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Ashton and Jose did a great job cleaning our couch. It looked brand new after and smelled great. I definitely would recommend them

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The guys were super professional, polite, and great at what they do. All around great experience and will definitely use again.

Paid $500+Reasonable priceUpholstery cleaningCarpet cleaningHVAC duct & vent cleaning
Joanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Technicians were able to come early, which was helpful. Super friendly, professional, and knowledgeable, explained the process and did an excellent job. Easily will use them again.

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning
Julianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Isaiah and Nate were very professional and communicated throughout the cleaning process in regards to stains and difficult areas they were working to improve. There were some heavy traffic areas on an area rug they were not able to fully remove the discoloration. I feel they did their best for a 5 year old rug and am overall happy with the results.

Paid $400–450Reasonable priceUpholstery cleaningArea rug cleaning
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ashton and Gary did a great job and we’re so kind!

Upholstery cleaningArea rug cleaning
Carolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Efficient and fast. This was the 2nd time I've used Stanley Steemer to clean my down and feather filled sectional. I will continue to use them in the future.

Paid $200–250Reasonable priceUpholstery cleaning
Daphne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were on time, polite and professional. Worked hard to clean everything.

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jose and Gary were very professional!, they are now my guys to call, thank you!

Upholstery cleaning
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Both Nate and Ryan were very friendly, on time and job was well done. They didn't try and rush out , They were detailed and mindful of my problem areas. Thank you for your expertise it was very much appreciated.

Paid $250–300Reasonable priceGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always do an amazing job on our rug and linen sectional! We will always be a repeat customer 🤩

Paid $300–350Reasonable priceUpholstery cleaningGeneral carpet cleaningCarpet cleaning
Jeannie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very happy with the price and quality of work. The guys were professional and did a great job! Would definitely use Stanley Steamer again.

Carpet steam cleaningUpholstery cleaning
candice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job. Friendly technicians. Will use again!

Reasonable priceCarpet steam cleaningUpholstery cleaning
Polly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The two men were very courteous, friendly and most of all professionally quick. This is the second or third time I have used the service and I really appreciate their business demeanor.

Upholstery cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Professionalism
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional informative on time outcome very very clean smelling good Love this team They are the Best dual. Thanks guys

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service. Very professional. Arrived exactly on time. Great cleaning and done very quickly.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
AndreaLocal Guide · 224 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Zac and Deion are friendly and professional! Great customer service!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
CynthiaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rashan was a great team leader and communcator. He kept things moving, kept me informed of progress and took pride in his work.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Tracey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent work cleaning and Scotch-Guarding new furniture. Explained all processes, very friendly and professional, offered an additional service (entry tile steam clean) on the spot that we hadn’t even considered, and did a great job. We will use Stanley again!

Upholstery cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Theresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roshaun and Nick were professional, friendly, thoughtful about my home, and efficient. Their work was excellent!

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Allyson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Stanley Steemer workers were incredibly kind, professional, and thorough! I will definitely be using them again.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Suzanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good followup as to timeline. Excellent tracking of driver on way to my home. That was cool ! Thorough examining of my furniture pre-treatment. What I could most likely expect, given the age of furniture and certain stains. Extra services were offered but absolutely no pressure for extras. Service was prompt and efficient. Thank you

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sylvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent professional service, cost was very reasonable. And on time. Besides carpet cleaning I had them come back and clean the tile grout on the floors, looks brand new !! Dried quickly. Thank you.

Carpet steam cleaningUpholstery cleaning
AllisonLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zach and Nicolas great job! Amazing. Thank You! Allison Villegas

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more upholstery cleaning reviews (49 more) →

Price

$277+12% vs typical stone cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 64%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning272$146–$327
General carpet cleaning109$139–$309
Upholstery cleaning89$183–$373
Pet stain & odor removal67$151–$373
Area rug cleaning55$176–$310
Carpet cleaning26$164–$311
HVAC duct & vent cleaning16$476–$1.1k
Mattress cleaning5—

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