Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Stanley Steemer

Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 4.8★ from 1,224 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 79% of move-in/move-out cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 76% of move-in/move-out cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 85% of move-in/move-out cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Area rug cleaning”

WJF779 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

John was very detailed and thorough! Personable and friendly! He helped with general carpet and area rug cleaning and deodorizing- as well as pet stains.

Paid $400–450Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional and friendly!

Paid $100–150Reasonable priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Zach and Michael were both friendly, helpful and efficient. Zach clearly explained what they were going to do and what they they discovered and made recommendations for future care, especially on my dryer vents. He patiently answered all my questions. He is a gem. Oh, and my carpets look beautiful!

Paid $500+Reasonable priceCarpet cleaningArea rug cleaningHVAC duct & vent cleaning
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Zachary and "D" were excellent today! Both were very respectful and efficient! I will recommend your services to others...especially dryer vent cleaning ...a necessity to prevent the potential of a home fire.

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Gavin and Race did a great job. They are very professional. I asked if I could have my rugs n dog bed done in addition to my scheduled cleaning of my couch and recliner and they were able to do it. I highly recommend them. Brenda

Upholstery cleaningPet stain & odor removalArea rug cleaning
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Both Cliff and Marcus were professional and kind. They explained everything they were doing and listened to my concerns thoroughly. I’ve used Stanley Steamer for a handful of years now. I’ve had many dogs come through my house so my concern of having that “pet” smell is always present. (They have always rectified…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician was great, polite, and did a great job, he made our area rug look new again. This Technician is the same one we used last yr, and we will use him again, thanks Stanley

Paid $150–200Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
GingerLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had Stanley Steamer here!! Amazing!! It took less than an hour, I had the air conditioner running to help them stay cooler! I asked if I could watch, they said, of course!! That steam was hot 🔥! I could tel the difference after one sweep! They of course went over it multiple times!! I have a area rug…

Customer photo from Ginger's review
Great priceCarpet cleaningArea rug cleaningService not listed
Jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They cleaned my carpets and my furniture, did a great job 👏

Carpet steam cleaningArea rug cleaningUpholstery cleaning
Kristen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cliff did a great job! Very friendly, professional and helpful!!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Angela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Will did a remarkable job! He was very professional and efficient. My rugs and furniture are sprarkly clean. I am very happy with the service provided.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were the best 2guys to have do my carpets. Both were friendly a nd funny. A treasure to work with. Two thumbs up.

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Cathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was very organized and efficient. He got right to work. Was pleasant.

Area rug cleaningGeneral carpet cleaning+ Professionalism
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys came right in time. They were fast and friendly and explained all that they were going to do and made sure that it was okay with me. They did a fantastic job.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh and Joe arrived on time, were refreshingly polite and respectful. They treated my furnishings professionally, did an exemplary cleaning in short order and tidied up before leaving. I will most definitely call Stanley Steemer again and highly recommend them for professional cleaning with courtesy.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Goo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

John, was professional, friendly and very good at communicating all his services. We would use him again for for future cleaning needs.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Professionalism+ Value
Monie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional job, looks great

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Arlene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was professional and efficient. Got the job done in a decent amount of time. Polite and courteous when answering my questions and receiving payment

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
Mark12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Both Javen and Leotis were extremely professional and thorough with their inspection of my air ducts. I was especially appreciative of the honesty that they exhibited when they told me that my ducts were actually very clean and not in need of servicing at this time although they did leave that decision up to me. I…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We have been using Stanley Steemer for decades and highly recommend them. We have them to our home often because we have 3 dogs. : ) Cliff did a fantastic job on our hardwood floors and carpet!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
MelissaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys were Professional fast thorough I would recommend any time!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Joanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful experience. Top notch all the way around. Thank you.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and extremely excellent work ,I'm more than happy, Thanks

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Kathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful professional staff. Very thorough! Will definitely use them again!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy with the professionalism and service provided by Adam.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
KatyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★

The outcome was great but a little disappointed. When I went to set up on line there was no option for a sectional couch so I selected couch but when the driver arrived he told me they needed to charge 40 dollars more. Seems a little bit of a bait and switch as I would have don't more comparison shopping if I had know the true price

Area rug cleaning
kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technicians were wonderful and did an amazing job !!

Area rug cleaning
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Stanley Steamer employee, Casey Adams, did an exceptional job. We were very pleased with the service.

Area rug cleaningGeneral carpet cleaning+ Professionalism+ Value
Connie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast service and very professional!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
laj8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The 2 gentlemen that came to clean (Quincey and Taye) were professional; also very kind and patient in explaining to an elderly homeowner. They cleaned up an old worn carpet as good as we could’ve expected.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Triskett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys did a great job! Very professional!

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
GregLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Coming down stairs early this morning we found out one of our dogs had covered several rooms in very runny diarrhea, we called Stanley Steamer in a panic and prayed they would be able to come out that same day. They answered the phone so quick at such an early time and were able to meet our request and a service…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

SS Tech John Schnurer did a great job, he was very thorough when cleaning my carpets. I will be requesting him personally going forward! Thanks again John!!

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness
Dyan3 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Travis4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Professionalism
Jane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningUpholstery cleaning
BLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Professionalism
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Tammy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Bruce5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Professionalism

Price

$259+11% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning287$164–$303
General carpet cleaning251$227–$409
Pet stain & odor removal113—
Upholstery cleaning102$132–$260
HVAC duct & vent cleaning96$536–$1.1k
Area rug cleaning44—
Carpet cleaning38$126–$196
Flood cleanup3—

Compare with