Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Stanley Steemer

Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 4.8★ from 1,224 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 79% of move-in/move-out cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 76% of move-in/move-out cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 85% of move-in/move-out cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 38 Google reviews tagged “Carpet cleaning”

Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Trashaun was very friendly and explained the process he was going to do and did a very good job on our carpets. I hope the next time we can have him come back to do our carpets again they look great.

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
NickLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very punctual and did an excellent job

Paid $150–200Reasonable priceCarpet cleaning
Addy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very quick service and definitely outdid my expectations, John was super kind and made things easy.

Carpet cleaning
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing job! Fast, friendly, efficient and kept me informed!

Paid $300–350Great priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
EricLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

100%.... On-time, polite, professional, and very reasonable pricing!!!

Paid $100–150Great priceCarpet steam cleaningCarpet cleaning
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John did an awesome job, super friendly and professional. I highly recommend Stanley Steamer, and I've used them for everything from apartments to my homes. A+ quality.

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Brent6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The techs did an excellent job at cleaning all the floors in our house before we moved in on a tight timeline. They also worked with us and waited at the house for us to arrive for about 40 minutes towards the end of the day to get the clean in during the only open window we had. Overall, great service!

Paid $500+Flood cleanupCarpet steam cleaningGeneral carpet cleaning
Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

John is the best! We request him every time!

Paid $500+Reasonable priceCarpet steam cleaningCarpet cleaningService not listed
Lee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our tech was knowledgeable, patient, and kind. We are in the trenches with a toddler and a baby and he was very understanding of the chaos in our home and explained everything thoroughly so that I knew what to expect and how to keep up with the carpets in my home.

Paid $150–200Reasonable priceCarpet cleaning
Leigha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These two guys were incredibly friendly, professional, respectful of my home and yard. We had one carpeted room cleaned specifically for pet odor issues. Paid 177$ with extra deodorizer and it was completely worth it.

Customer photo from Leigha's review
Paid $150–200Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
keegan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

John did a great job on our leather furniture, as well as steaming the carpet in the basement. He was professional, kind, and made great recommendations.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional

Paid $500+Reasonable priceCarpet cleaningHVAC duct & vent cleaning
Dorothy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were very freindly and seemed to know what they were talking about. Very professional.

Paid $100–150Reasonable priceCarpet cleaning
AmberLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

John was fantastic. So happy to have the carpets cleaned. There was pet odors from the previous occupants that I was unable to get out with store bought enzyme destroyer and shampooing. The carpets smell so fresh. My kids will be thrilled when they are home to know their room smells clean and I am now comfortable with them having friends over to play

Carpet cleaningPet stain & odor removal
Carla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Very professional and friendly. Would use them again.

Paid $150–200Reasonable priceCarpet cleaningPet stain & odor removal
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Zach and Michael were both friendly, helpful and efficient. Zach clearly explained what they were going to do and what they they discovered and made recommendations for future care, especially on my dryer vents. He patiently answered all my questions. He is a gem. Oh, and my carpets look beautiful!

Paid $500+Reasonable priceCarpet cleaningArea rug cleaningHVAC duct & vent cleaning
Gwen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Technician did a fantastic job 👍

Paid $100–150Reasonable priceCarpet steam cleaningCarpet cleaning
Amanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

D was such a nice guy and did an amazing job!

Paid $400–450Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Micheal was a great guy and did an awesome job on my carpet. He was friendly and great to work with!

Paid $100–150Reasonable priceCarpet cleaning
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ethan did a great job..would highly recommend.

Paid $100–150Reasonable priceCarpet cleaning
Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Michael did a great job cleaning our carpet. He was able to remove all of the kids stains and pet stains! He was able to get all the high traffic areas clean.

Paid $450–500Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Bonnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★

I think the carpets are way to wet.i never had them that wet before and my recliners are very wet also

Paid $200–250OverpricedCarpet steam cleaningUpholstery cleaningCarpet cleaning
D8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would highly recommend Stanley steemer they were courteous,informative, prompt and very flexible on working with your schedule.

Carpet cleaning
BradLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cliff did an amazing job on our carpets. Super professional and very knowledgeable. Highly recommend!

Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
JessieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Damarion was polite, efficient and did a wonderful job! He took the time to explain the steps and answer all my questions. Highly recommend!

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh and Gavin did an amazing job! They were friendly, knowledgeable, and efficient. The whole cleaning was done within 45 mins. Very impressed/highly recommend!

Paid $200–250Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
TLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding service! Professional, competent, courteous. I’ll welcome this crew back to clean my carpets again.

Paid $450–500Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
Rosaline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My technicians were courteous and did a wonderful job cleaning the carpet, with care and professionalism

Reasonable priceCarpet cleaning
GingerLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had Stanley Steamer here!! Amazing!! It took less than an hour, I had the air conditioner running to help them stay cooler! I asked if I could watch, they said, of course!! That steam was hot 🔥! I could tel the difference after one sweep! They of course went over it multiple times!! I have a area rug…

Customer photo from Ginger's review
Great priceCarpet cleaningArea rug cleaningService not listed
Sandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ethan was very professional, explained everything that was being done. Definitely would recommend both gentlemen.

Great priceCarpet cleaning
Kayla15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ethan did a great job explained how everything was going to be. He was very efficient and got the work done quickly

Reasonable priceCarpet cleaning
TanyaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Clifford was very professional and did a great job.

Carpet cleaningCarpet steam cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
JoshLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Would use them again

Carpet cleaningCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $100–150Reasonable priceCarpet cleaning
JeanneLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $250–300Great priceCarpet cleaning
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Rating only, no written review.

Paid $200–250Reasonable priceCarpet cleaning
Ross3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $150–200Great priceCarpet cleaning
BillEdited 2 years ago★★★★★

Rating only, no written review.

Carpet cleaningCarpet steam cleaningPet stain & odor removal

Price

$259+11% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning287$164–$303
General carpet cleaning251$227–$409
Pet stain & odor removal113—
Upholstery cleaning102$132–$260
HVAC duct & vent cleaning96$536–$1.1k
Area rug cleaning44—
Carpet cleaning38$126–$196
Flood cleanup3—

Compare with