How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREStanley Steemer
Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 4.8★ from 1,224 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 251 Google reviews tagged “General carpet cleaning”
Great guys. Very efficient and professional. Would definitely use again.
Trashaun was very friendly and explained the process he was going to do and did a very good job on our carpets. I hope the next time we can have him come back to do our carpets again they look great.
John was very detailed and thorough! Personable and friendly! He helped with general carpet and area rug cleaning and deodorizing- as well as pet stains.
John did an excellent job!
John was on time, thoroughly explained everything he’d be doing and did an excellent job on our sofas and carpets. He was friendly, professional and meticulous. Everything looks and smells great. I totally recommend Stanley Steemer.
John did an awesome job, super friendly and professional. I highly recommend Stanley Steamer, and I've used them for everything from apartments to my homes. A+ quality.
Great job! The employee was professional, polite and did a great job!
Adam was amazing!! He didn’t rush through however did in a timely manner!! When I call in the future I would actually request Adam!!
The techs did an excellent job at cleaning all the floors in our house before we moved in on a tight timeline. They also worked with us and waited at the house for us to arrive for about 40 minutes towards the end of the day to get the clean in during the only open window we had. Overall, great service!
These two guys were incredibly friendly, professional, respectful of my home and yard. We had one carpeted room cleaned specifically for pet odor issues. Paid 177$ with extra deodorizer and it was completely worth it.
John did a great job on our leather furniture, as well as steaming the carpet in the basement. He was professional, kind, and made great recommendations.
Our ethan was awesome very friendly and knowledgeable did a great job would highly recommend him
Michael did a great job cleaning our carpet. He was able to remove all of the kids stains and pet stains! He was able to get all the high traffic areas clean.
Carpet 22years old, So didn’t clean up to brand new clean
Cliff did an amazing job on our carpets. Super professional and very knowledgeable. Highly recommend!
John did a great job cleaning our carpets. Very thorough! They look great!
John nailed it! I truly thought my basement indoor outdoor carpet was hopeless due to my lovable adorable senior dog staining it! I was shocked happily by how clean it was. He used an enzyme pet staining product and even had an extra bottle to sell me throughout the year. He was friendly and thorough. It was…
Both Cliff and Marcus were professional and kind. They explained everything they were doing and listened to my concerns thoroughly. I’ve used Stanley Steamer for a handful of years now. I’ve had many dogs come through my house so my concern of having that “pet” smell is always present. (They have always rectified…
Damarion was polite, efficient and did a wonderful job! He took the time to explain the steps and answer all my questions. Highly recommend!
Josh and Gavin did an amazing job! They were friendly, knowledgeable, and efficient. The whole cleaning was done within 45 mins. Very impressed/highly recommend!
Outstanding service! Professional, competent, courteous. I’ll welcome this crew back to clean my carpets again.
Excellent service.
Great service, so glad I didn’t have to do it myself. The guys were great and made sure that any “mess “ they made was taken care of.
Great experience! The team arrived on time. We discussed what I wanted done, and they got to work. Efficient and friendly, and I'm really pleased with the results. Thanks Favian and Alex!
Ethan was Very professional, Polite!, knowledgeable and very helpful. He exceeded my expectations!
Clifford was very professional and did a great job.
Would use them again
John at Stanley Steemer is the best!!!!
Mason was timely with the jobs being done. He also let me know in advance that high traffic carpet areas may not come out fully. Which they did not but I was really hoping they would. He did go over the areas one extra time when asked. A stain that had been bugging me for awhile did come out so that was exciting.…
Both techs were amazingingly polite, efficient and friendly. very happy!!!
Did a great job on all surfaces they touched today.
John was professional, efficient and very personable. We think our carpets looks 100% better than before he started. Thanks John!
Cliff did a great job! Very friendly, professional and helpful!!
Technician was amazing. He was kind and very efficient. Did a great job on the carpets I thought were ruined.
Very pleased with the service! They did a great job, were on time, and very personable. Highly recommend and will be using again!
Fast, friendly and knowledgeable. Job done to perfection. Thank you. .
Good job!!!!!
Will did a remarkable job! He was very professional and efficient. My rugs and furniture are sprarkly clean. I am very happy with the service provided.
I can not say enough about Cal and Josh, with Stanley. They cleaned my carpet like they were cleaning their carpet. Very hard workers, extremely professional and even on time! I would give these two 10 stars if I could. I will be sure to ask them back!!!
The technician was very organized and efficient. He got right to work. Was pleasant.
Justin and Joshua did a fantastic job-they were both friendly and efficient! Thank you for offering the additional room and furniture piece at a great price!
Excellent service!! Calvin and Marcus are very professional and I am very pleased with the service I received! A++
These guys came right in time. They were fast and friendly and explained all that they were going to do and made sure that it was okay with me. They did a fantastic job.
Pleasant, helpful, fast, efficient- will use this business again and recommend to others.
They did a great job. They were kind, punctual, and courteous.
I could not be happier with my experience today! Will and Marcus did an amazing job! We have older carpeting in the home that had many pet urine stains from previous homeowner dog as well as our pet bunny that runs around. All the urine stains and odor are gone! Both Will and Marcus were professional, courteous, and…
Had a great experience with the technicians who came out to clean our carpets - we had a lot of area done. They worked quickly and were very professional. Carpets looks fantastic! We will definitely use this service every year.
Both Javen and Mason were amazing! Would recommend any service as both were extremely knowledgeable, helpful, and kind. Will be booking again!
Great job and very friendly!
Service tech was friendly and on time. Went above and beyond what was required.
Very professional!! Moved into a home with white carpeting that was trashed and had several animal urine stains and they took care of it and gave me peace of mind that it was sanitized and looks AMAZING. Thank you William and other guy (sorry didn’t catch your name)!!! You guys were AWESOME!!! Highly recommend!
I called in the afternoon Monday 30th for service by Wednesday. They jumped in and had service the same day. Very professional young men. I used your service a year ago and was happy with the outcome. I requested the same person to come again. Surprised, he came again.
Cliff did an excellent job. We are thoroughly satisfied and would definitely call them again.
John, was professional, friendly and very good at communicating all his services. We would use him again for for future cleaning needs.
They did a great job and were very courteous and professional
Quick and efficient. Both men were very professional!
Friendly and professional staff, but grout and tile was still very dirty. I ended up scrubbing the entire area after they left. Carpets seem good.
Clifford was very friendly and professional and did an incredible job. Will gladly use this service again if I get the same outstanding service Clifford provided.
The Guy was Highly Professional, Curtis and Well Mannered
Cliff and his partner were great. Professional and courteous and super quick. The carpet looks great!
Saw them working across the street and asked them to come and do a room for me. They were able to fit me in. The price was reasonable and they were very professional and did great work. The room looks awesome. Thank you.
Cliff was so professional and a real pleasure to work with. loved the alerts keeping us in the loop on his arrival time. We will be using Cliff more after the holidays for a few more jobs. My next door Niehbor had one of his other team members out few weeks earlier and she was also really happy with her job and recommended SS Thanks Dave
Stanley Steamer of GB was totally awesome!!
Calvin was professional and personable! He did a thorough job and gave some good advise for stain removal.
Very pleased with the service.
Jay was very professional, respectfull, and explained everything in detail. Highly recommend.
John was on time, professional, and very thorough with our carpet cleaning. It looks sooooo much better!!
My cleaner was Treyshawn and he was very professional, focused on his work and went above and beyond in my opinion. 5/5 would recommend this service and I will be using it again soon.
This was my third time hiring Stanley Steemer to clean our carpets. Cliff was our technician for this visit. He toured the house with me, took note of trouble spots, and got right to it. Three hours later he was done and all of our carpets looked and smelled great. Thanks to Cliff and the rest of your team keeping…
He was right on time, clearly had a routine/process he knew well because everything was done with detail but swiftly, especially considering he was alone. Greatly appreciated!
Exactly on time. Explained everything very well. Went right to work. Job was completed earlier than I expected. Happy with the results.
Efficient, professional, friendly. Really nice job!
Treyshaun is a nice man who knows what he is doing. He had to work under time pressure due to a short notice water shutoff. No problem. He moved up and down steps quickly, did the job with care, and left us with a clean white carpet.
everything looked good but later one large stain popped back up in living room.
They did a great job! Super short notice and got out to our new house quickly and were very professional and friendly. Great service!
I love using Stanley steemer! They are professional, quick and my carpets always look and smell great. With having 2 large dogs, I have them cleaned and deodorized once a year and it's always a phenomenal job done by the gentlemen that come. So easy to schedule and prices are best in my opinion for how quickly it dries compared to others. Thank you!
Awesome job.
Both guys very friendly, and respectful. The 2 chairs, living room and hallway carpet look great! The stairs to the basement hadn’t been done in quite some time, they look great!
He was professional and efficient. Got the job done in a decent amount of time. Polite and courteous when answering my questions and receiving payment
Both Javen and Leotis were extremely professional and thorough with their inspection of my air ducts. I was especially appreciative of the honesty that they exhibited when they told me that my ducts were actually very clean and not in need of servicing at this time although they did leave that decision up to me. I…
Austin did an amazing job!
The company was very communicative and timely. The work and equipment was professional and I would use them again. My only complaint is that they worked around all furnishing even small coffee tables instead of cleaning underneath them.
Amazing staff and services provided! Fair pricing too!
We have been using Stanley Steemer for decades and highly recommend them. We have them to our home often because we have 3 dogs. : ) Cliff did a fantastic job on our hardwood floors and carpet!
Very polite and friendly service. Did a very thorough cleaning. Great job. Very pleased.
Good job!!!
On time. Very friendly. Easy to schedule. Had to come back due to prior home owners having a dog and one room still had an odor. Came back and it did the trick. Had no problems with needing them to come back.
Excellent and professional
Professional & quick, my carpets look so much better! I’ve never had issues with Stanley Steemers 👍🏽
Cliff and Tyler did a great job with the carprts
Editing my review: I was contacted by the local company and the issue I had was corrected and the person speaking with me thanked me for the feedback and assured me the technician would receive further training on how to charge for staircases correctly. A refund for the overage was issued and I am satisfied. I had…
Very polite & professional. Carpets are clean & smell wonderful. Highly recommend!
There some faint stains left after the first time, but they came back and made it right!!! Thank You
John was professional, informative & knowledgeable. I'll definitely recommend them and hire them in the future.
Good service and on time respected home done quickly. I would use there services again.
This is the 2nd time that we’ve used Stanley Steemer to clean our carpets and they did an amazing job again. Cal was on time, professional, and took time to explain why certain services would benefit our needs. Highly recommended!
I am a first timer for getting my carpets professionally cleaned, and I have to say they look AMAZING!
Tyler and his assistant did a great job on the carpet and chair.I highly recommend them!
Tyler and his partner did a excellent job.i will definitely recommend Stanley steemer
Wonderful experience. Top notch all the way around. Thank you.
Service was great! Two-man crew showed up and they even moved the couches and also set them back, it was fantastic! I will be calling again.
John cleaned our carpets a year ago and was here yesterday with an apprentice (Ryan?). They did a great job! Would have them back again!!
They did a wonderful job. Very polite and friendly 😊
For pets in the home and carpets came out beautiful.
They were in and out and did a fantastic job getting out all of the problem stains I had.
Justin gave great recommendations. He was upfront and honest about wether he can get some of the stains out due to the age of the stain. He was able to get majority of the stains out. He gave great advice on what to do for after the cleaning was done. My carpet turned out beautiful.
Very professional and extremely excellent work ,I'm more than happy, Thanks
I'm a little surprised that they didn't wear shoe covers while they were cleaning. Not a very enthusiastic crew but they were ok.
Excellent job. Same day service. Appreciate it
Very punctual I love the feel of my carpet. I definitely love the cleaning
I called and they squeezed me in same day. They were friendly and made sure to work extra hard to get the Saint Bernard slobber and smell out of the couch. Will definitely use them again in the future.
Very professional staff. Gave me additional information to continue taking care of our carpets. Brought a couple products to use. Very pleased with the results. Thank you guys!
John did my carpet cleaning and was very professional showed me everything that he had done as far as stains, etc I would definitely ask Stanley steemer if I would be able to get John to do my carpet clean. He definitely gets five star rating from me. Thank you, Jennifer
Never used a professional carpet cleaning company so I have nothing to compare the value with as far as the quality goes I have nothing to compare that with also. I do appreciate the promptness of the tech getting in and getting it done. Would I use them again, yes.
I was so pleased with the two gentlemen that came out on time and very professional. They exceeded my expectations!!! Great work!
John did a superb job cleaning my carpets. My carpets were dirty and now they are clean, look better than ever! Excellent job John 👍
Mr. Schnurer was a delight to talk to. I felt extremely comfortable with him. Wonderful job on the carpet too! Exactly what I asked for.
Wonderful professional staff. Very thorough! Will definitely use them again!
Justin and Daniel came to clean our carpets amd were very respectful and knowledgeable in what they were doing. They called me before they came to let me know they were on their way about 35 minutes out. They offered other services such as the deodorizer, we just didn't need it at this time. They also asked and…
Will and Tyler did a great job, and were professional and knowledgable.
I thought the two guys who came were very nice and friendly. Pleasant to work with. I had four rooms, a hallway and carpeted stairs done. I thought the rooms came out very well, although when i had booked the cleaning i had said the stairs and hallway had high traffic, but not stained. The person i talked to said…
The guy did a great job! Because of his work we no longer will need to replace the carpeting in our new house! Thanks!
Justin and Andrew did a very good job. They were on time, efficient, professional and friendly. So far, the carpets look real good. I would recommend this company to anyone who is looking for carpet cleaning.
Great results once again. Worked with Stanley Steemer previously and would use their service again.
I have used them for many years! Once again, they did a great job! Very courteous, punctual and professional! They always explain what they’re doing very well and tell you if you have any issues with your carpet.
Made appointment to have 2.5 carpets cleaned very disappointed with out come.when carpet dried there were still stains.i used carpet cleaner that I had and with a little work stains were gone.sorry for bad review .
The two young men that cleaned several pieces of upholstery, as well as 2 rooms of carpet, were very knowledgeable and did a great job. They were on time, answered my questions and were very friendly. I highly recommend Stanley Steemer!
UPDATE: I was contacted by them after leaving this review. They wanted to make it right, and offered to come back out to redo it. Since that didn't work well with our schedule, instead he made a note in our file to credit a free room upon our next service, adding a message to be sure to move the furniture. I was…
Cliford and Oliver did a great job.
Will called ahead to let me know when he was arriving. Told me how long it would take to do the cleaning and how long to dry. He even moved furniture and suggested using fans to speed up the drying process. Would definitely recommend! Thanks Will.
Our Technicians Joe and Will were fantastic, friendly, professional and dedicated to getting the best results for us. They were able to remove pet stains that we thought we permanent, our carpet looks new again. I would definitely recommend Stanley Steamers and I would most certainly request Joe and Will again, truly amazing professionals.
Brendan did a great job! Very consistent service. Thank you!
The Stanley Steamer employee, Casey Adams, did an exceptional job. We were very pleased with the service.
Professional and informative. They were in and out in about 40 min. My carpet looks and smells great again.
there we're 2 guys the guy in the actual picture did 98.5% of the work while his partner was down stairs talking it up with a crazy lady... I'm literally giving the guy in the picture the 4*....
Appointment easy to get, on time, reasonable price, good job and nice people to work with - what more could I ask!
Stanley Steemer (in the person of Calvin and Tyler) came on time and were so quick and efficient in getting the spare bedroom carpet looking nearly new. I asked about a stain on my passenger side car seat and Calvin undertook to clean it out for me. The car seat looks brand new! These guys were friendly and…
I was very pleased with the job that was done on my carpets. Getting an appointment that fit my schedule was easy and the rep was on time and did a great job.
Fast service and very professional!
Wow! What a great job they did in cleaning and reviving my 14 yr old carpeting. They team was prompt and thorough and explained everything in detail. Polite and easy to work with. They were very conscientious on where the cleaning tubes would lay, rub up on any walls/molding. Top notch guys!! Will definitely work w/ them again!! :)
Calvin and Tyler were very friendly and polite. Calvin was extremely informative and knowledgeable.
2 gentlemen came to clean our apartment as we were moving out and they were very knowledgeable and quick to answer any questions we had. They were friendly and quite efficient at their job. It didn’t take long at all and the carpet looked new! I would recommend them any day! Great job, Tyler and Casey, I believe were their names.
Brandon worked alone and cleaned the floors in the entire house (carpets and tile floors). The house looks amazing and we would never have been able to do this on our own.
He was great to work with. You don't find to many people like that. Great job. Just a great job that he did. Not in a hurry at all.
Very pleased with the results. The two technicians were proficient and polite. Three rooms and a stairway, all done within an hour. My compliments and will schedule again.
They came to clean my 5 yr old cream carpet and he was very fast with the whole process. The carpets are cleaner but I wasn’t wowed like I thought I would be. Now that could be because my carpet has been destroyed since we have 7 kids but I guess I thought it would look “lighter” than it does.
Cleaned bedrooms and hall and did the best job ever. Great employee. Employee was positive about Stanley Steemer and I am positive also. Outgoing, friendly and professional employee. Does a professional job and is a wonderful representative of the company. Really talks It up.
Very pleasant hard-working technicians, willing to explain process.
Our provider was friendly, efficient and thorough. The carpet looks and smells great. Thank you for making this huge project painless. 12 stars!
The work was completed very well on timely. The only complaint I have is on the bill was added a service charge. I feel if I receive a quote from some company to a job, that this is the price I will pay. That's the point of the quote.
Very good service. Both gentlemen did an awesome job & were friendly & professional.
The 2 gentlemen that came to clean (Quincey and Taye) were professional; also very kind and patient in explaining to an elderly homeowner. They cleaned up an old worn carpet as good as we could’ve expected.
Service tech was friendly, professional and on time. Quality of works shows in outcome of cleaning. Happy with company from start of getting estimate to finish of work. Would recommend and will use again
They are committed to doing the right thing. We were unhappy with the quality of one of our cleanings. The manager contacted us to hear the concerns and ended up coming to redo the cleaning himself. I appreciate the commitment to customer satisfaction and service. We will be using them again.
Tech’s were very knowledgeable, efficient and friendly. Would definitely recommend and use Stanley Steamer again.
Techs were very nice but the carpet looks the same. As I think of it, I don't remember the presence of any steam so I wonder if they were using cold water. Couple stains look the same, too, I would have expected those to have been treated. Bummer.
The guys did a great job! Very professional!
What a great job Calvin and Daniel did. !! I did not think they could get the spots out, but they did. (AWESOME JOB !! ) Stanley Steemer had the right products and the right people to make it look amazing. I will be calling them again in the future, that's for sure !!
Time given between 11-2 ,showed up after 2, carpet sofa still wet 8:20AM, ODD I DONT REMEMBER other times being this wet.. Thanksgiving day
The technician was on time and incredibly nice and professional. My carpets look like new. I had a huge stain that he took extra time to ensure it was fully removed. I am pleased and would use them again.
I can not my express enough how professional Joesph was. He did a great job. I have used another service that was cheaper and I got what I paid for. You guys were great!!!
Joe and Richard did a fantastic job! They were courteous, reviewed what we wanted done and got right to work. Everything smelled and looked so clean when they finished. I would recommend Stanley Steemer to everyone!
Stanley Steemer did a great job! They came when they said, gave me an exact quote and even cleaned our walk-in closet for no extra charge without being asked. They offered some extra services, but were not pushy; rather, just informative.
Great experience. They kept in communication about the appointment time which was useful for me to coordinate with them. Very friendly and good communication on-site. They set my expectation about some of the difficult stains. Did a great job getting most stains out of carpet. Carpets look and smell great and not…
We've heard so many good things about Stanley Steemer, not to mention their professionalism, that we felt that it was the right choice. They arrived earlier than expected, which was truly a blessing. They were in and out in less than three hours.
Moved into a new house who’s carpets were cleaned by Stanley Steemer. Either they weren’t actually cleaned or they just did a REALLY BAD Job! Called and they weren’t willing to come look at them because it’s been more than their 10 day guarantee. Didn’t move into our house for 20 days after they were cleaned. Will not refer them to anyone.
Coming down stairs early this morning we found out one of our dogs had covered several rooms in very runny diarrhea, we called Stanley Steamer in a panic and prayed they would be able to come out that same day. They answered the phone so quick at such an early time and were able to meet our request and a service…
Cliff did a wonderful and thorough job . We will be requesting him in the future!
SS Tech John Schnurer did a great job, he was very thorough when cleaning my carpets. I will be requesting him personally going forward! Thanks again John!!
When they got to the house, I explained that I have an elderly cat that had peed in two corners and that is what I wanted them to focus on. They where in and out quickly. Was told to call if the smell came back. All of this was a great experience. The part I didn’t like is it took 3 days for the carpet to dry, even…
OMG!! Cal and Adam is the TRUE DREAM TEAM!!!! These guy were amazing. My schedule time was 9-12pm. They called and ask if they could come early. Which, worked great for me because I have my own cleaning business and had a schedule client to get to by 11am. They did an amazing job and I will Most definitely recommend…
Very satisfied - the guys were on time, professional, and accommodating. The job was done on time and with no hassle.The carpets look amazing
Great job done and a wonderful and professional technician named Clifford. Moved all my furniture and took care with our belongings. I will definitely use there service again and will request Clifford. If you live I the Green Bay area I recommend him and the Stanley Steamer service.
The actual carpet cleaners were very friendly and did an amazing job. My only complaint is I got 4 different prices from the time of my initial call to when I was actually billed and paid. That's a bit ridiculous. Thankfully the guy who actually came tweaked my bill and got it to the 3rd highest quote I received…
The technicians were professional and empathetic to our emergency need. They got all the stains out. The carpet looks brand new and the house smells clean again. They took one huge worry off of my plate today. I would highly recommend this crew. Thank you, gentlemen!
Man was very good and explained everything good. Did an excellent job
The job done in my home was excellent. Carpets and upholstery look brand new. I could not be more pleased and/or satisfied. The two employees that worked on our carpets, (Ashley and Richard) were professional and knowledgeable. Overall--A+!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 287 | $164–$303 |
| General carpet cleaning | 251 | $227–$409 |
| Pet stain & odor removal | 113 | — |
| Upholstery cleaning | 102 | $132–$260 |
| HVAC duct & vent cleaning | 96 | $536–$1.1k |
| Area rug cleaning | 44 | — |
| Carpet cleaning | 38 | $126–$196 |
| Flood cleanup | 3 | — |

