Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Stanley Steemer

Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 4.8★ from 1,224 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 79% of move-in/move-out cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 76% of move-in/move-out cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 85% of move-in/move-out cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.96
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$536–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 96 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

CHRISTINE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The young men were professional, courteous, and respectful . They took the time to ensure everything was done to perfection. I absolutely recommend this excellent service!!!

Paid $450–500Reasonable priceHVAC duct & vent cleaning
Melody6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very respectful, friendly and explained everything they were doing. Showed me before and after pictures. I would give them a 10 out of 10. They cleaned up afterwards as if nothing was done. EXCELLENT JOB!!!!

Reasonable priceHVAC duct & vent cleaning
Tabitha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

When I called the lady who I set up appointment was very helpful and polite. The guy I talked to for estimate was down to earth and caring. The two guys which came out were very professional. Very polite and informational with everything that needed to happen and kept informing me every step of the way. They…

Paid $500+Reasonable priceHVAC duct & vent cleaning
Brooke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin and Zach did a wonderful job with Stanley Steemer. Very professional, kind, and efficient

HVAC duct & vent cleaning
LauraLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Both techs were very professional, polite, informative, quick and proficient.

Reasonable priceHVAC duct & vent cleaning
KellieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The two technicians were awesome! They explained and showed us pictures of the dirt in the ducts and what needed to be done. It was disgusting! They were efficient and were done quickly. I would highly recommend.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Nick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast professional and Courteous

Paid $450–500Reasonable priceHVAC duct & vent cleaning
NovaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The 2 gentlemen that did our duct and vent cleaning was very professional and did an excellent job. They were very polite and knowledgeable in the performance of their job!! Cliff did an awesome job cleaning my carpets. He was very professional and polite!!

Paid $100–150Reasonable priceHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These two guys were absolutely amazing. Very professional and knowledgeable. Would certainly recommend them for anything you need help with.

Paid $100–150Reasonable priceHVAC duct & vent cleaning
Dianne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very satisfied with our first experience with Stanley Steamer. Worker Zach was amazing to work with and Will with the communication was amazing. Our power has been out so kept having to reschedule but they made it happen with their diesel truck! Thanks again! Will definitely be recommending to our family and friends!

Reasonable priceHVAC duct & vent cleaning
April8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Zach & Adam were awesome definitely will use them again in the future and would recommend them to anyone needing their services. Did an excellent job and very efficient.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The guys that came were very through in what they were doing. They explained the process of what they were going to do. They were very neat in the clean up. They stayed to make sure everything was running good, furnace and the a/c unit. They showed pictures of the duct work before and after. Amazing the stuff is in your duct work.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional and I would do it again

Paid $500+Reasonable priceHVAC duct & vent cleaning
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional

Paid $500+Reasonable priceCarpet cleaningHVAC duct & vent cleaning
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional and great job thy did for us.

Paid $500+Reasonable priceHVAC duct & vent cleaning
T33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The crew was professional and hard working. They did a great job.

Paid $500+Great priceCarpet steam cleaningHVAC duct & vent cleaning
KarenLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We were very happy with our duct cleaning experience. Impressed with how efficiently the guys were and how well they worked together. Have already recommended Stanley Steemer to friends & family.

HVAC duct & vent cleaning
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Zach and Michael were both friendly, helpful and efficient. Zach clearly explained what they were going to do and what they they discovered and made recommendations for future care, especially on my dryer vents. He patiently answered all my questions. He is a gem. Oh, and my carpets look beautiful!

Paid $500+Reasonable priceCarpet cleaningArea rug cleaningHVAC duct & vent cleaning
PEGGY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nice and very professional. Did a great job, Thank you

Paid $500+Reasonable priceHVAC duct & vent cleaning
ROGERLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The men were great. Explained everything and went right to work. Both guys did a great job. I was proud of the way they explained the work they were doing. Going to tell my friends and other family members.

Paid $500+Reasonable priceHVAC duct & vent cleaning

Show more HVAC duct & vent cleaning reviews (76 more) →

Price

$259+11% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning287$164–$303
General carpet cleaning251$227–$409
Pet stain & odor removal113—
Upholstery cleaning102$132–$260
HVAC duct & vent cleaning96$536–$1.1k
Area rug cleaning44—
Carpet cleaning38$126–$196
Flood cleanup3—

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