Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Stanley Steemer

Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 4.8★ from 1,224 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 79% of move-in/move-out cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 76% of move-in/move-out cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 85% of move-in/move-out cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.113
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200–250
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 113 Google reviews tagged “Pet stain & odor removal” · showing 40

Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Gavin and Troy were very nice and professional. They answered all my questions and did a thorough job on our 2 rooms and stairs. The carpets definitely look and smell cleaner. Besides high traffic areas, stains look like they came out pretty good while wet. I would recommend Stanley steamer and have them return in the future.

Paid $250–300Reasonable priceCarpet steam cleaningPet stain & odor removal
WJF779 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

John was very detailed and thorough! Personable and friendly! He helped with general carpet and area rug cleaning and deodorizing- as well as pet stains.

Paid $400–450Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing job! Fast, friendly, efficient and kept me informed!

Paid $300–350Great priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
MJ13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First time using Stanley Steamer. John did a great job. My carpets and furniture look like new and the house smells clean and refreshed.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
GretchenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John was on time, thoroughly explained everything he’d be doing and did an excellent job on our sofas and carpets. He was friendly, professional and meticulous. Everything looks and smells great. I totally recommend Stanley Steemer.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John did an awesome job, super friendly and professional. I highly recommend Stanley Steamer, and I've used them for everything from apartments to my homes. A+ quality.

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zachary was so kind and friendly. He did an excellent job on our carpet. We were going to get it deodorized but he let us know that there was an alternative which would work better for us, and it did. I’ll positively have this company back for any other cleaning we need!

Carpet steam cleaningPet stain & odor removal
Ally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice technician! They were able to get me in next day when we were in a time crunch - very appreciative :)

Paid $200–250Not sureUpholstery cleaningPet stain & odor removal
HANNAH11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very fast with a quote and then got serviced the next day. All workers were professional and kind. We are very satisfied with the cleaning on the concrete flooring in the unfinished part of our basement and how effective they were! We will use them again in the future.

Paid $200–250Reasonable pricePet stain & odor removal
Leigha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These two guys were incredibly friendly, professional, respectful of my home and yard. We had one carpeted room cleaned specifically for pet odor issues. Paid 177$ with extra deodorizer and it was completely worth it.

Customer photo from Leigha's review
Paid $150–200Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
Renee13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a sectional cleaned.They showed up on time and were friendly and polite. He went right to work and when he finished, he wiped up the floors. I would definitely call them again. It's only been a couple of hours and the couch is still wet, but it looks much cleaner and smells clean.

Paid $250–300Reasonable priceUpholstery cleaningPet stain & odor removal
keegan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

John did a great job on our leather furniture, as well as steaming the carpet in the basement. He was professional, kind, and made great recommendations.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Judi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

On time. Worked fast. Nice guys. Explained things.

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
AmberLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

John was fantastic. So happy to have the carpets cleaned. There was pet odors from the previous occupants that I was unable to get out with store bought enzyme destroyer and shampooing. The carpets smell so fresh. My kids will be thrilled when they are home to know their room smells clean and I am now comfortable with them having friends over to play

Carpet cleaningPet stain & odor removal
Carla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Very professional and friendly. Would use them again.

Paid $150–200Reasonable priceCarpet cleaningPet stain & odor removal
DebLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Gaven is an amazing representative and does immaculate work. He cleaned my entire SUV, removed stains and deodorized seats, and vehicle looks like new. Stanley Steemer comes to your home, saving inconvenient travel time. I definitely recommend Stanley Steemer for satisfaction guaranteed. 👌

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
tyler10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Our ethan was awesome very friendly and knowledgeable did a great job would highly recommend him

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Zachary and "D" were excellent today! Both were very respectful and efficient! I will recommend your services to others...especially dryer vent cleaning ...a necessity to prevent the potential of a home fire.

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Amanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

D was such a nice guy and did an amazing job!

Paid $400–450Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Michael did a great job cleaning our carpet. He was able to remove all of the kids stains and pet stains! He was able to get all the high traffic areas clean.

Paid $450–500Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Gavin and Race did a great job. They are very professional. I asked if I could have my rugs n dog bed done in addition to my scheduled cleaning of my couch and recliner and they were able to do it. I highly recommend them. Brenda

Upholstery cleaningPet stain & odor removalArea rug cleaning
BradLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cliff did an amazing job on our carpets. Super professional and very knowledgeable. Highly recommend!

Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Denise9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John did a great job cleaning our carpets. Very thorough! They look great!

General carpet cleaningPet stain & odor removal
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Clifford and Michael did a great job on our sofas, I would highly recommend them again to my friends and family. Thanks again!

Paid $300–350Reasonable priceUpholstery cleaningPet stain & odor removal
Beth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

John nailed it! I truly thought my basement indoor outdoor carpet was hopeless due to my lovable adorable senior dog staining it! I was shocked happily by how clean it was. He used an enzyme pet staining product and even had an extra bottle to sell me throughout the year. He was friendly and thorough. It was…

General carpet cleaningPet stain & odor removal
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Both Cliff and Marcus were professional and kind. They explained everything they were doing and listened to my concerns thoroughly. I’ve used Stanley Steamer for a handful of years now. I’ve had many dogs come through my house so my concern of having that “pet” smell is always present. (They have always rectified…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JessieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Damarion was polite, efficient and did a wonderful job! He took the time to explain the steps and answer all my questions. Highly recommend!

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh and Gavin did an amazing job! They were friendly, knowledgeable, and efficient. The whole cleaning was done within 45 mins. Very impressed/highly recommend!

Paid $200–250Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
TLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding service! Professional, competent, courteous. I’ll welcome this crew back to clean my carpets again.

Paid $450–500Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
TanyaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Clifford was very professional and did a great job.

Carpet cleaningCarpet steam cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Becky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very impressed! Had terrible pet odor, very dirty. It all came out and my house smells clean. Highly recommend

Customer photo from Becky's review
Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You need to keep John. He did a fantastic job. He is a very pleasant person and I am a satisfying customer. Great job!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Craig6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh and Ray, did a great job, explained the process and worked well as a team. Thanks

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Leanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Both Grant and Eugene were great! Very thorough and professional! Carpets turned out great!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Keith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job on all surfaces they touched today.

General carpet cleaningPet stain & odor removal+ Punctuality+ Professionalism+ Value
SierraLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John was professional, efficient and very personable. We think our carpets looks 100% better than before he started. Thanks John!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Beatriz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service!! Calvin and Marcus are very professional and I am very pleased with the service I received! A++

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job. They were kind, punctual, and courteous.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not be happier with my experience today! Will and Marcus did an amazing job! We have older carpeting in the home that had many pet urine stains from previous homeowner dog as well as our pet bunny that runs around. All the urine stains and odor are gone! Both Will and Marcus were professional, courteous, and…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used Stanley Steemer for many years and have always had great experiences with them. Will did a fantastic job, the carpets and couches look amazing. He was very professional and thorough, explained what he was doing, provided any information about the services that we asked about. We have older dogs, and…

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (73 more) →

Price

$259+11% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning287$164–$303
General carpet cleaning251$227–$409
Pet stain & odor removal113—
Upholstery cleaning102$132–$260
HVAC duct & vent cleaning96$536–$1.1k
Area rug cleaning44—
Carpet cleaning38$126–$196
Flood cleanup3—

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