How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREStanley Steemer
Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 4.8★ from 1,224 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 113 Google reviews tagged “Pet stain & odor removal” · showing 80
Gavin and Troy were very nice and professional. They answered all my questions and did a thorough job on our 2 rooms and stairs. The carpets definitely look and smell cleaner. Besides high traffic areas, stains look like they came out pretty good while wet. I would recommend Stanley steamer and have them return in the future.
John was very detailed and thorough! Personable and friendly! He helped with general carpet and area rug cleaning and deodorizing- as well as pet stains.
Amazing job! Fast, friendly, efficient and kept me informed!
First time using Stanley Steamer. John did a great job. My carpets and furniture look like new and the house smells clean and refreshed.
John was on time, thoroughly explained everything he’d be doing and did an excellent job on our sofas and carpets. He was friendly, professional and meticulous. Everything looks and smells great. I totally recommend Stanley Steemer.
John did an awesome job, super friendly and professional. I highly recommend Stanley Steamer, and I've used them for everything from apartments to my homes. A+ quality.
Zachary was so kind and friendly. He did an excellent job on our carpet. We were going to get it deodorized but he let us know that there was an alternative which would work better for us, and it did. I’ll positively have this company back for any other cleaning we need!
Very nice technician! They were able to get me in next day when we were in a time crunch - very appreciative :)
Very fast with a quote and then got serviced the next day. All workers were professional and kind. We are very satisfied with the cleaning on the concrete flooring in the unfinished part of our basement and how effective they were! We will use them again in the future.
These two guys were incredibly friendly, professional, respectful of my home and yard. We had one carpeted room cleaned specifically for pet odor issues. Paid 177$ with extra deodorizer and it was completely worth it.
I had a sectional cleaned.They showed up on time and were friendly and polite. He went right to work and when he finished, he wiped up the floors. I would definitely call them again. It's only been a couple of hours and the couch is still wet, but it looks much cleaner and smells clean.
John did a great job on our leather furniture, as well as steaming the carpet in the basement. He was professional, kind, and made great recommendations.
On time. Worked fast. Nice guys. Explained things.
John was fantastic. So happy to have the carpets cleaned. There was pet odors from the previous occupants that I was unable to get out with store bought enzyme destroyer and shampooing. The carpets smell so fresh. My kids will be thrilled when they are home to know their room smells clean and I am now comfortable with them having friends over to play
Very professional and friendly. Would use them again.
Gaven is an amazing representative and does immaculate work. He cleaned my entire SUV, removed stains and deodorized seats, and vehicle looks like new. Stanley Steemer comes to your home, saving inconvenient travel time. I definitely recommend Stanley Steemer for satisfaction guaranteed. 👌
Our ethan was awesome very friendly and knowledgeable did a great job would highly recommend him
Zachary and "D" were excellent today! Both were very respectful and efficient! I will recommend your services to others...especially dryer vent cleaning ...a necessity to prevent the potential of a home fire.
D was such a nice guy and did an amazing job!
Michael did a great job cleaning our carpet. He was able to remove all of the kids stains and pet stains! He was able to get all the high traffic areas clean.
Gavin and Race did a great job. They are very professional. I asked if I could have my rugs n dog bed done in addition to my scheduled cleaning of my couch and recliner and they were able to do it. I highly recommend them. Brenda
Cliff did an amazing job on our carpets. Super professional and very knowledgeable. Highly recommend!
John did a great job cleaning our carpets. Very thorough! They look great!
Clifford and Michael did a great job on our sofas, I would highly recommend them again to my friends and family. Thanks again!
John nailed it! I truly thought my basement indoor outdoor carpet was hopeless due to my lovable adorable senior dog staining it! I was shocked happily by how clean it was. He used an enzyme pet staining product and even had an extra bottle to sell me throughout the year. He was friendly and thorough. It was…
Both Cliff and Marcus were professional and kind. They explained everything they were doing and listened to my concerns thoroughly. I’ve used Stanley Steamer for a handful of years now. I’ve had many dogs come through my house so my concern of having that “pet” smell is always present. (They have always rectified…
Damarion was polite, efficient and did a wonderful job! He took the time to explain the steps and answer all my questions. Highly recommend!
Josh and Gavin did an amazing job! They were friendly, knowledgeable, and efficient. The whole cleaning was done within 45 mins. Very impressed/highly recommend!
Outstanding service! Professional, competent, courteous. I’ll welcome this crew back to clean my carpets again.
Clifford was very professional and did a great job.
Very impressed! Had terrible pet odor, very dirty. It all came out and my house smells clean. Highly recommend
You need to keep John. He did a fantastic job. He is a very pleasant person and I am a satisfying customer. Great job!
Josh and Ray, did a great job, explained the process and worked well as a team. Thanks
Both Grant and Eugene were great! Very thorough and professional! Carpets turned out great!
Did a great job on all surfaces they touched today.
John was professional, efficient and very personable. We think our carpets looks 100% better than before he started. Thanks John!
Excellent service!! Calvin and Marcus are very professional and I am very pleased with the service I received! A++
They did a great job. They were kind, punctual, and courteous.
I could not be happier with my experience today! Will and Marcus did an amazing job! We have older carpeting in the home that had many pet urine stains from previous homeowner dog as well as our pet bunny that runs around. All the urine stains and odor are gone! Both Will and Marcus were professional, courteous, and…
We’ve used Stanley Steemer for many years and have always had great experiences with them. Will did a fantastic job, the carpets and couches look amazing. He was very professional and thorough, explained what he was doing, provided any information about the services that we asked about. We have older dogs, and…
Great job and very friendly!
Josh and Joe arrived on time, were refreshingly polite and respectful. They treated my furnishings professionally, did an exemplary cleaning in short order and tidied up before leaving. I will most definitely call Stanley Steemer again and highly recommend them for professional cleaning with courtesy.
Very professional!! Moved into a home with white carpeting that was trashed and had several animal urine stains and they took care of it and gave me peace of mind that it was sanitized and looks AMAZING. Thank you William and other guy (sorry didn’t catch your name)!!! You guys were AWESOME!!! Highly recommend!
The Guy was Highly Professional, Curtis and Well Mannered
Very pleased with the service.
Stanley Steemer, specifically Will, was punctual, efficient, and produced great results cleaning our carpets of various stains and just dirt in general.
He was right on time, clearly had a routine/process he knew well because everything was done with detail but swiftly, especially considering he was alone. Greatly appreciated!
The company was very communicative and timely. The work and equipment was professional and I would use them again. My only complaint is that they worked around all furnishing even small coffee tables instead of cleaning underneath them.
Amazing staff and services provided! Fair pricing too!
We have been using Stanley Steemer for decades and highly recommend them. We have them to our home often because we have 3 dogs. : ) Cliff did a fantastic job on our hardwood floors and carpet!
Was very prompt and professional. Cleaned my couches quickly. Thank you, they look shades brighter! Prices were really reasonable as well.
This is the 2nd time that we’ve used Stanley Steemer to clean our carpets and they did an amazing job again. Cal was on time, professional, and took time to explain why certain services would benefit our needs. Highly recommended!
I am a first timer for getting my carpets professionally cleaned, and I have to say they look AMAZING!
Wonderful experience. Top notch all the way around. Thank you.
They were in and out and did a fantastic job getting out all of the problem stains I had.
Justin gave great recommendations. He was upfront and honest about wether he can get some of the stains out due to the age of the stain. He was able to get majority of the stains out. He gave great advice on what to do for after the cleaning was done. My carpet turned out beautiful.
Prompt. Professional.
Very punctual I love the feel of my carpet. I definitely love the cleaning
I was simply amazed at the great job on how the carpets looked I highly recommend them
I called and they squeezed me in same day. They were friendly and made sure to work extra hard to get the Saint Bernard slobber and smell out of the couch. Will definitely use them again in the future.
Very professional staff. Gave me additional information to continue taking care of our carpets. Brought a couple products to use. Very pleased with the results. Thank you guys!
John did my carpet cleaning and was very professional showed me everything that he had done as far as stains, etc I would definitely ask Stanley steemer if I would be able to get John to do my carpet clean. He definitely gets five star rating from me. Thank you, Jennifer
Wonderful professional staff. Very thorough! Will definitely use them again!
The guy did a great job! Because of his work we no longer will need to replace the carpeting in our new house! Thanks!
UPDATE: I was contacted by them after leaving this review. They wanted to make it right, and offered to come back out to redo it. Since that didn't work well with our schedule, instead he made a note in our file to credit a free room upon our next service, adding a message to be sure to move the furniture. I was…
Will called ahead to let me know when he was arriving. Told me how long it would take to do the cleaning and how long to dry. He even moved furniture and suggested using fans to speed up the drying process. Would definitely recommend! Thanks Will.
Our Technicians Joe and Will were fantastic, friendly, professional and dedicated to getting the best results for us. They were able to remove pet stains that we thought we permanent, our carpet looks new again. I would definitely recommend Stanley Steamers and I would most certainly request Joe and Will again, truly amazing professionals.
Fast service and very professional!
Brandon worked alone and cleaned the floors in the entire house (carpets and tile floors). The house looks amazing and we would never have been able to do this on our own.
Very pleasant hard-working technicians, willing to explain process.
Stanley Steemer did an excellent job informing me of the cost change before service (have a sectional, not a sofa) and explained how I would be better off with a different package than the one I was originally going to go with which saved me money! They were professional and did a great job cleaning the couch. Highly recommend! Thanks!
Our provider was friendly, efficient and thorough. The carpet looks and smells great. Thank you for making this huge project painless. 12 stars!
Very good service. Both gentlemen did an awesome job & were friendly & professional.
Tech’s were very knowledgeable, efficient and friendly. Would definitely recommend and use Stanley Steamer again.
Great experience. They kept in communication about the appointment time which was useful for me to coordinate with them. Very friendly and good communication on-site. They set my expectation about some of the difficult stains. Did a great job getting most stains out of carpet. Carpets look and smell great and not…
We've heard so many good things about Stanley Steemer, not to mention their professionalism, that we felt that it was the right choice. They arrived earlier than expected, which was truly a blessing. They were in and out in less than three hours.
Moved into a new house who’s carpets were cleaned by Stanley Steemer. Either they weren’t actually cleaned or they just did a REALLY BAD Job! Called and they weren’t willing to come look at them because it’s been more than their 10 day guarantee. Didn’t move into our house for 20 days after they were cleaned. Will not refer them to anyone.
Coming down stairs early this morning we found out one of our dogs had covered several rooms in very runny diarrhea, we called Stanley Steamer in a panic and prayed they would be able to come out that same day. They answered the phone so quick at such an early time and were able to meet our request and a service…
When they got to the house, I explained that I have an elderly cat that had peed in two corners and that is what I wanted them to focus on. They where in and out quickly. Was told to call if the smell came back. All of this was a great experience. The part I didn’t like is it took 3 days for the carpet to dry, even…
The technicians were professional and empathetic to our emergency need. They got all the stains out. The carpet looks brand new and the house smells clean again. They took one huge worry off of my plate today. I would highly recommend this crew. Thank you, gentlemen!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 287 | $164–$303 |
| General carpet cleaning | 251 | $227–$409 |
| Pet stain & odor removal | 113 | — |
| Upholstery cleaning | 102 | $132–$260 |
| HVAC duct & vent cleaning | 96 | $536–$1.1k |
| Area rug cleaning | 44 | — |
| Carpet cleaning | 38 | $126–$196 |
| Flood cleanup | 3 | — |

