Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Stanley Steemer

Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 4.8★ from 1,224 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 79% of move-in/move-out cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 76% of move-in/move-out cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 85% of move-in/move-out cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of move-in/move-out cleaning services.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.102
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$132–$260
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 102 Google reviews tagged “Upholstery cleaning” · showing 20

AaronLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Fast and on time appreciate the professionalism from ordering over the phone to arrival and departure of your employees.

Paid $150–200Great priceUpholstery cleaning
Bonny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

We were very happy with our Stanley Steemer service. The team of Cliff and Favion were very personable and completed the task within their allotted time. They made sure the discount we had a promo code for was applied to our bill. We definitely will use this service again.

Paid $100–150Reasonable priceUpholstery cleaning
Cali7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Absolutely phenomenal service. Huge thank you to Clifford for the clean!! I had a several month old milkshake problem area (spill) on my couch/upholstery and he managed to completely get the smell out and do such a thorough, impressive job. Very respectful and knowledgeable. Would happily get this service again due…

Paid $100–150Reasonable priceUpholstery cleaning
Suzanne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Clifford and Justin did a fantastic job cleaning my sectional sofa and ottoman. They were on time, personable, and all around great!

Reasonable priceUpholstery cleaning
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional and friendly!

Paid $100–150Reasonable priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Marylee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John was very thorough and knowledgeable. He did a great job cleaning our couch. The most polite and considerate person I have ever had in my home for any kind of service. I will be using Stanley Steamer again and ask for John.

Paid $150–200Great priceUpholstery cleaning
MJ13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First time using Stanley Steamer. John did a great job. My carpets and furniture look like new and the house smells clean and refreshed.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
GretchenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John was on time, thoroughly explained everything he’d be doing and did an excellent job on our sofas and carpets. He was friendly, professional and meticulous. Everything looks and smells great. I totally recommend Stanley Steemer.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Ally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice technician! They were able to get me in next day when we were in a time crunch - very appreciative :)

Paid $200–250Not sureUpholstery cleaningPet stain & odor removal
Gordon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cliff was the service technician. Very polite, well knowledgeable, and great at his job! Recommend Stanley and Cliff as they do a great Job!

Paid $250–300Reasonable priceUpholstery cleaning
Jane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fabian was very thorough hard working & the carpets & shower look very good!! Your price is fair also

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Renee13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a sectional cleaned.They showed up on time and were friendly and polite. He went right to work and when he finished, he wiped up the floors. I would definitely call them again. It's only been a couple of hours and the couch is still wet, but it looks much cleaner and smells clean.

Paid $250–300Reasonable priceUpholstery cleaningPet stain & odor removal
keegan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

John did a great job on our leather furniture, as well as steaming the carpet in the basement. He was professional, kind, and made great recommendations.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Judi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

On time. Worked fast. Nice guys. Explained things.

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
amyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Trey and Em did a fabulous job. They were very professional, friendly and had a can-do attitude. Carpets, tile and grout look great.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
DebLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Gaven is an amazing representative and does immaculate work. He cleaned my entire SUV, removed stains and deodorized seats, and vehicle looks like new. Stanley Steemer comes to your home, saving inconvenient travel time. I definitely recommend Stanley Steemer for satisfaction guaranteed. 👌

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome service and very nice guys did a great job 🤷‍♂️

Upholstery cleaning
Bonnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★

I think the carpets are way to wet.i never had them that wet before and my recliners are very wet also

Paid $200–250OverpricedCarpet steam cleaningUpholstery cleaningCarpet cleaning
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Gavin and Race did a great job. They are very professional. I asked if I could have my rugs n dog bed done in addition to my scheduled cleaning of my couch and recliner and they were able to do it. I highly recommend them. Brenda

Upholstery cleaningPet stain & odor removalArea rug cleaning
Thomas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Careful bringing equipment in and out of the house. Great job with removing stains.

Paid $150–200Upholstery cleaning

Show more upholstery cleaning reviews (82 more) →

Price

$259+11% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning287$164–$303
General carpet cleaning251$227–$409
Pet stain & odor removal113—
Upholstery cleaning102$132–$260
HVAC duct & vent cleaning96$536–$1.1k
Area rug cleaning44—
Carpet cleaning38$126–$196
Flood cleanup3—

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