How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 2,439 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 654 Google reviews tagged “Carpet steam cleaning” · showing 100
The team was excellent. Thorough, professional, and friendly. So glad my neighbor recommended them. Service is not limited to rugs or furniture. They dis an excellent job of my floors and tiles.
Manuel did the work on his own. He arrived when expected, was very efficient in getting set up, moved the furniture as directed, and did a great job cleaning the carpet and a couch. It was a lot of work and he just pushed through.
Today was the first time we used Stanely Steemer to clean our carpets - From start to finish we had a positive experience - Making an appointment was very easy - Customer Svc was very friendly and answered all of my questions - They text you a half hour before your appointment time and to let you they're on the way…
He did a good job
Service was amazing and they did a beautiful job on my stair's carpet. Also, getting a quote and arranging time on line was fantastic. You are my go to from now on. Thank you.
The price was fair/reasonable. But Ismael did a fantastic job. He went above and beyond and did a tremendous job. I’m so glad I didn’t rent a rug doctor and do the job myself! Would highly recommend Stanley Steamer in the future. And Ismael is an asset to the company. Next time, I’m requesting him again. -Thank you!
I've been getting my carpets clean by Stanley's steamer for many years. This year there was a little problem, but they came right back and fixed the issue for me. Excellent service.
All the terrible spots are gone it smells great. My carpet looks like New Sergio was prompt, polite, professional in and out within two hours helped put the furniture back but most amazingly I have a small dog who peed all over the carpet and it was bad and it looks brand new.
They did an excellent job. The tech was very personable.
Ismael is the best!!! He problem-solved to help meet our needs!
Ryan was very courteous, and very pleasant to have in the house doing the cleaning. The job was very efficient and the carpets look wonderful, and look forward to having him come back in about 3 months.
Arrived promptly worked quickly and efficiently always with a smile
I’m honestly blown away—my carpet looks even better now than the day I first bought it. Incredible job! 🧼✨🙌 #carpet #cleaning #results
The team was really good and helped us identify where we needed some extra care.
Very courteous and respectful. I highly recommend Curtis.
Excellent service, will have them come again.
Chris and Nick were very professional and very friendly! I was so sure that I had to replace my carpet. But thanks to Stanley Steamer for making my carpet look brand new!! I strongly recommend Stanley Steamer!
Had a 2-man team today. Both super knowledgeable and friendly. Answered all my questions. Carpeting looks and smells good.
Good people and great job.
Today’s team Prudencio and Jose were stellar! Give Prudencio a raise! What a worker. Jose is a newbie, and Prudencio seemed he wanted to do the lion’s share, but what a team. Thank you, Stanley Steemer. I believe this was my 6th or 7th time. Excellent!
The guys who cleaned my rugs and stair carpet were great. Prompt and polite. I’m sure they did the job exactly as they were supposed to. My issue is that this service does not get your rugs clean. Don’t be misled (like I was) by thinking it will. Now that my rugs are dry, I can see they are not much cleaner than…
Nick Lopez was very professional and knowledgeable. Would love to have him back for my future services.
Very professional, very personal, very clean, very funny, great job overall. Thank you.
Excellent service!! The fellow who did the cleaning went above and beyond!
Perfect
Sergio was very professional, polite and courteous, he explained the process very well. I will call you guys again in the near future. Thank You Stanley Steamer ☺️
Great experience! Our carpet looks so nice and clean! Our cleaner was professional and worked hard and efficiently. Much appreciated!
These guys did a great great job. They did a beautiful job. My floors are gorgeous and clean. They moved my furniture and were so careful and helpful. It was a pleasure to have them. I highly recommend Stanley Steamer
This team was professional, polite and focused. Fantastic experience! In just a few hours, my 20-year old tile and grout looks like new! My living room carpet was stretched, cleaned and protected. Looks and smells amazing! Would definitely recommend and will definitely use in the future! Thank you!
Chris was great—very friendly and professional. Did a great job!
Courteous and thorough
Curtis was on time—he was kind, knowledgeable and professional. The carpets look new (they are 25 years old—3 children were raised walking/playing on them)! The couches were dry in an hour and were spotless. The only time our kitchen floor was this clean was when we moved in. Thank you Stanley Steamer—my mother used…
The workers were great but the billl was deceiving. I initially requested cleaning deodorizing and protection which came out to $184. In the breakdown deodorizing was $42. When I told workers I did not want deodorizing (my husband is sick and I didn’t want smell to aggravate his cough) the amount was still $184.…
They did a great job!!
Mateo and Alejandro did a great job! They acted very professional and worked quickly. They were great! They also helped with our dog grooming device that was stuck. Thank you Stanley Steamer for such professional staff!They are an asset to your company!
Ivan and Patricio were very helpful and professional. Very nice guys. Good job!
Really took their time to clean the carpet and tile. Friendly and professional. Would use them again.
The two gentlemen did an excellent job. And were kind and easy to deal with. I recommend them.
Nicholas did an excellent job. He explained the process & asked if I'd like a Scotchguard treatment & I said yes! His reminder to be careful walking on the surface & to allow 24hrs for the rugs to dry was appreciated. Nicholas is definitely a professional, kind, & an all around great employee. Thank you for your services.
SERIGIO was great he answered ALL my questions. He did an EXCELLENT JOB.!!!!
On time with quick and efficient service. Excellent job.
Outstanding Carpet Repair Service I just wanted to take a moment to thank Erik V. and Daniel R. for doing such an EXCELLENT job repairing my carpets! I’ve been using Stanley Steemer for years, and this service was recommended to me several times over the the years. I finally decided to give it a try, and I am so…
They always do a great job. I’m a long time customer.
The Stanley Steemer crew did an excellent job with our stairway, hallway, and four bedrooms! I'm so happy I had them come out to deep clean my carpets! I highly recommend them
Both men did very good work. I was unable to put a sums up for the second fellow on your reply system, but he also did good work.
We love Stanley Steemer and Chris did a great job for us this morning! Carpets and upholstery look great! Thanks Chris!
Wonderful to have such clean carpets. Thank you Izzy it was nice meeting you and you did such a great job. Five stars for sure.
Stanley Steemer provides us with wonderful service: their technicians are skilled, experienced and arrive on time. They clean the carpet in several apartments and houses for us each year: the carpets look revived - like new! I highly recommend them.
Very professional and pleasant young man. My carpet looks wonderful, I’m happy I chose Stanley S.
Both young men were very professional.
Tyler was very polite, efficient and very thorough. I’d definitely recommend this Stanley steemer location.
Tech very professional..on time..and very nice.... Very conscience...carpet was in bad shape..now it looks great.
Manuel did an excellent job!! Thank you
Fantastic Job !! Great work guys. TY
Nick did a great job! Got all the hard pet stains out of the carpets!
These guys were great, professional and kind and fastidious. So glad I called Stanley Steamer. I’d heard many good things about them from other friends who’d used them
The gentlemen who came to my home did an excellent job. My carpets look good. They are clean. The gentlemen were polite and quick. I would use Stanley Steamer, again. As a matter of fact, a friend of mine was over and I gave her their number.
showed up with in time frame. professional polite and fast. the carpet looked great. there was 2 or 3 spots they said would not come out. i recalled on a previous time the cleaner got a hand spray and was able to get spots out. i tried the same thing again with a carpet cleaning spray and rag. the spots came out. but overall i was happy with the job
Curtis was very accommodating with my special needs with regard to my hubands disabilitys. He even worked on some stains by hand when his equipment couldn't get in between the ramp ane the stair.
Curtis was fantastic - very professional, rug very clean, competitive pricing. Would absolutely use their service again
Fast, friendly and courteous. We could not ask for better.
We had a wonderful experience today. The carpet and chairs are fresh and clean. We are thinking of getting entire office cleaned. Thanks again. The Los Angeles Sentinel
I'm so pleased with the service. The tech did an excellent job in cleaning my carpet. I have two kids in the house. Frankly, I really didn't think that it could be cleaned this well. My carpet was a filthy mess to walk on. I really want to THANK the tech for a great done. I got your advertisement off the television.
Friendy people! Love the results! I’ll use Stanley Steamer again!
Right on time. Carpets look new! Sergio did a great job
Nicholas with Stanley Steemer did an absolutely outstanding job cleaning my primary and back bedrooms. I truly appreciated his professionalism, pleasant demeanor, and the care he took in my home. This was a five-star experience, and I would highly recommend Nicholas to anyone looking for exceptional carpet cleaning…
Jorge was fast, efficient, professional and did a perfect job. It was a pleasure to have him service my home. I highly recommend him.
The best service for carpet cleaning I have ever experienced. Great technician. Great service. Honest and professional.
Curtis from Stanley steamer was excellent! Very thorough and very professional. I have requested him before and will continue to request his services. I am always very pleased with the results from Stanley steamer.
Excellent customer service! Daniel R. Did an amazing job cleaning my carpet-it looks brand new. He was professional, friendly, and a pleasure to work with. He also completed the job quickly without sacrificing quality. I highly recommend him!
Mateo and Patricio did outstanding work, it took 5 1/2 hours to get it all done using everything in the truck!
Very friendly and did the job fast. I would highly recommend to my friends and family. A+++
I regularly use Stanley Steemers because the service and results are always excellent. Kennith and Daniel did not disappoint and worked quickly and efficiently. I’m glad I bought the three-service in a year package. I recommend this company and will use them again.
Excellent cleaning services for many stairwells and landings.
Super service nice guys. Carpet looks great
Our technician was incredibly professional and did an excellent job.
Superior service! We need to do this every year! Thank you so much!!
Excellent work! My carpet now is really clean and refreshed. Thank you for the service!
The tech did such a wonderful job. He took his time very professional. He was excellent. He was a 10 out of 10. I would refer him to anybody who need their carpet clean or that couch clean. Very professional. Very professional 😉
Great service from Ismael - he did a great job cleaning the carpet this morning. Very thorough, professional, and left everything looking like new. Highly recommend
I was extremely happy with the job they did. They managed to get stains out of my carpet that no one else could.
Steve was very professional friendly and did an excellent job
Never saw anyone does such a good job on carpet. Steav is great guy. He did a great job. Hard working, professional and very pleasant person. You definitely have my business going forward. Thank you
Anthony was wonderful. I'm very happy with the outcome. It's a 100% improvement. I will definitely recommend him & Stanley Steemer to friends. Thanks.
I was pleased with the cleaning I received. My carpet looks so much better! Ismael was very nice and did an excellent job.
My only ask would have been to put wood chairs off of table with the foot covers and not leave them on the tables until the carpet dries. Also for the other wood furniture to put them with foam or covers to make sure they aren’t damaged.
On time. Professional. Polite.
Wow I am super happy with the service! My technician was on time, courteous and respectful of me and my items in the rooms to clean. I will be using Stanley steemer again! Thank you for providing EXCELLENT service!
Just had our living room and dining room carpets cleaned by Chris with Stanley Steamer. He was great! He texted me about 15/20 minutes before arriving. He was personable, competent, and did a fabulous job. Very happy with the results. THANKS CHRIS!
Professional did a very good job in cleaning carpet and area rugs. Very pleasant and friendly. Five stars!
Brian and Carlos were very competent and friendly. They did their job very efficiently and I am happy with the results of the cleaning to
Seemed a bit high 2 rooms almost $ 200 but they were super nice and seems like they did a great job!
Andres and Francisco were efficient and professional. They did a great job! 👏
The best service possible. Patience and Alan were so sweet and accommodating. Even giving me a demonstration of what my floors could look like again after their service. I will always recommend these guys for any air duct, carpet, floor cleaning.
Very helpful and thorough staff. I would have liked to have been told that I was being charged for extras before I got the final bill.
On time. Excellent service! Job well done!!
Very professional.
The Stanley representatives were so lovely and accommodating. And did a great job of cleaning at our home. Thank you for sending conscientious specialists to care for our furniture.
Great job!!!
Steve was beyond superb. His work (carpet cleaning) was amazing. His personality and professionalism rate more than the 5 stars that I could only leave. I highly recommend him. I think you will be as pleased as I was. THANK YOU STEVE!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 653 | $164–$347 |
| General carpet cleaning | 339 | $170–$340 |
| Upholstery cleaning | 272 | $189–$353 |
| Pet stain & odor removal | 137 | $153–$321 |
| Area rug cleaning | 120 | $164–$403 |
| HVAC duct & vent cleaning | 58 | $409–$928 |
| Carpet cleaning | 52 | $139–$316 |
| Mattress cleaning | 10 | — |









