How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 2,439 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 339 Google reviews tagged “General carpet cleaning” · showing 40
WOW is all I have to say. On time. In and out in no time at all. Great guys and my carpets are all clean. This is the 3rd time I have used them and I recommend them to all. Great job !!!
The team was really good and helped us identify where we needed some extra care.
Excellent service!! The fellow who did the cleaning went above and beyond!
Sergio wasp very professional & very thorough on the cleaning process. Very courteous & finished in a timely manner. Thank you Sergio my carpet looks beautiful. God bless you🙏🏻😇
Anthony has cleaned and remove the mold from grout in our shower over the years and I have such confidence in his work I have brought him back every six months! He’s absolutely professional!
The gentlemen who came to my home did an excellent job. My carpets look good. They are clean. The gentlemen were polite and quick. I would use Stanley Steamer, again. As a matter of fact, a friend of mine was over and I gave her their number.
Curtis was very accommodating with my special needs with regard to my hubands disabilitys. He even worked on some stains by hand when his equipment couldn't get in between the ramp ane the stair.
Fantastic cleaning job! My tile looks new again!! Would use Stanley again
The tech did such a wonderful job. He took his time very professional. He was excellent. He was a 10 out of 10. I would refer him to anybody who need their carpet clean or that couch clean. Very professional. Very professional 😉
💝🥰😀 HIRE THEM! Ask for Kenneth and Carlos!! This is the second time using Stanley Steemer to clean everything, top to bottom, cream colored carpet throughout, a large white sectional and a second large sectional, 4 large mattresses, and three padded bedframes. I didn't have much hope for the stains 9n the carpet…
These guys were WONDERFUL! Courteous, thorough, and efficient. I would recommended this team to anyone!
They were professional, did what the work order said to do. Also they helped me move heavy furniture. I’ve used other companies. I am forever sold on Stanley Steamer.,
I contacted Stanley Steamer to clean my bedrooms & hallway carpet. Ismael Sanchez, the technician who arrived at my house first did an inspection of my bedrooms and advised me he would do the best he could to remove the stains that were in my carpet. I was so happy with Ismael as he had done one bedroom and when I…
Been using Stanley Steemer about 40 years, and they are always excellent. Professional and courteous, just the best! They keep my carpet looking new.
I’ve been with Stainley Steemer for almost 15yrs, I alway buy the package they offer yearly. It’s much cheaper than the single cleaning. Miguel is excellent! Very professional👌🏻I am very happy with the results! He explained to me before he started cleaning, that since my carpet is old some of the stains will show…
We had our furniture cleaned in 2025 with Stanley Steemer, and they came back to do our carpets too. Excellent service from the kind gentlemen, also very quick! 2 hours for our ~1500sqft house. Thank you again!
It was an amazing experience and overall very happy with the results. Best technicians ever, know their job, they explain the process really well. They tried their best to remove the carpet spots. They had great professional customer service an all their time doing their job and very polite. For sure I will used…
Very professional
Great and professional team! Adrian and Raul Floors and sofa look great thank you!
Tech wasn't satisfied w/ initial work... and cleaned until he was... Love them!!!
Very good service. The technician was very nice and did a great job! Thanks, Christophefor everything!!
Steve is the best! Above and beyond customer service, work ethic, and professionalism.
Adrian and Raul did a good job in cleaning my carpeting. They were professional, couteous, knowledgeable, thorough, and friendly. I will definitely contact them for my future cleanings. Thank you guys. I'll see you soon. CarrieH.
Excellent service as always! Very professional and thorough...great employees!
A Twain & Martin worked hard & efficiently. The grungy hall carpet looks practically new (it’s over 20 years old) as do the living & dining rooms. Great job!
Just got carpet cleaning in two rooms, time will tell how effective it was. We’ve had the old carpet in one room cleaned a couple of times in the last few years but the stains keep coming back rather quickly. First time trying the Stanley Steemer service, hopefully they’re better than the rest...
I kinda feel they totally rushed it 2 days later stains reappeared 2 guys and 1 of them doing all the work the other giving orders
Very professional and efficient crew, thanks Steven and Steven!
Thank you sooo much Ryan and Stanley Steemer!!! Mateo and Eddie were incredible!! They worked as a team; efficiently and effectively!! I didn't realize how dirty my carpet, area rugs and kitchen/bathroom tile work (floors) counters and backdrop) was!!
Alex is a terrific employee and takes pride in his work, unfortunately he was scheduled to clean a 4 bedroom home at 4pm. A whole house carpet cleaning should be scheduled in the morning when the technician is not worn out from prior customers, as was evident the last rooms were not not nearly as clean as the first rooms.
Kennith and Anthony from Stanley Steemer did an amazing job! They were super friendly, right on time, and worked really hard to get everything looking and smelling fresh. My carpets look brand new, and the air feels so much cleaner. I really appreciated how easy they made the whole process. I’ll definitely be…
Anthony was awesome! Super professional. Carpet and furniture look brand new. On time!. Excellent service. Worth every penny
Very Professional
Raymond And Daniel Was Great Did A great job. This was 2023. Today Nick did a great Job 7/8/2025 👍🏾
The 3 lovely gentlemen that showed up for what was a Full Day! My daughter was there for me, and she knows my standards They were on time , they were polite and professional. And they worked worked worked. She was SO impressed! Never complained, suggested taking the area rug back to your facility, to do a more…
Our tech provided excellent service. Our carpets were in need of cleaning and now look brand new and smell lovely. We were excited to use the $55 off coupon. Stanley Steamer gets 4 stars!!
Antwain did a great job. He was professional and thorough while he examined the target areas and explained the cleaning process. I appreciate the recommendations that he provided regarding ways to maximize the life of the carpet and the effects of the cleaning.
Daniel and Abel were both efficient and knowledgeable. They showed up ahead of schedule, after checking with me first. Great service!!
I called on a last minute basis because my parents were coming home from a skilled nursing facility and I wanted the carpets cleaned. Stanley Steemer was incredibly accommodating and did their job well. So I will be calling them when I need another cleaning. I’m happy.
It was great service from start to finish. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 653 | $164–$347 |
| General carpet cleaning | 339 | $170–$340 |
| Upholstery cleaning | 272 | $189–$353 |
| Pet stain & odor removal | 137 | $153–$321 |
| Area rug cleaning | 120 | $164–$403 |
| HVAC duct & vent cleaning | 58 | $409–$928 |
| Carpet cleaning | 52 | $139–$316 |
| Mattress cleaning | 10 | — |
