Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Stanley Steemer

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 2,439 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 91% of upholstery cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 90% of upholstery cleaning.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 93% of upholstery cleaning.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 97% of upholstery cleaning.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of upholstery cleaning.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$409–$928
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 58 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

Sara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I love Stanley Steamer, Steven & Kyle were so awesome - warm, friendly, diligent, and thorough. Hustled hard and got a lot done in a short amount of time. Highly recommend!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Pam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Kyle was great!!!! He arrived on time, cleaned my vents and alerted me to another issue that might require attention from another provider. So kind, so thorough, just a true professional—was also great with my dog!! I will reach out for other services from this Stanley Steemer!!

HVAC duct & vent cleaning
Shelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

jerrod and alan were super professional, knowledgeable, friendly, efficient and skilled at doing the whole house air duct cleaning (8 vents + intake). i really appreciated the excellent job they did, they even vacuumed thoroughly after they were finished.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional service to unclog a very long dryer vent line.

Paid $150–200Great priceHVAC duct & vent cleaning
Renata1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fantastic work ethic!

Paid $500+Great priceHVAC duct & vent cleaning
Michele7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jared did an amazing job he came out for what I was worried was going to be a complex situation and it turned out to be a very simple problem that he took care of immediately. Even our Rottweiler Molly ended up liking them Both men were very professional and very respectful of my home. I was so greatful they were…

Paid $500+Great priceHVAC duct & vent cleaning
Les6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent and very professional service. The work was done fast and very detailed.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Roman11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rudy and Daniel did a fantastic job and were very thorough. It was a lot of work between the HVAC system and all the carpets and we feel like we’re living in a brand new house.

Carpet cleaningHVAC duct & vent cleaning
Shanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kyle, and his team of Corey and Jared worked for several hours cleaning my air duct, vents, and condensers. I’m really happy with their professionalism, their thorough work and service ethic. Thank you!

Not sureHVAC duct & vent cleaning
StephenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Anthony has cleaned and remove the mold from grout in our shower over the years and I have such confidence in his work I have brought him back every six months! He’s absolutely professional!

Paid $150–200Great priceGeneral carpet cleaningCarpet cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kyle and Alan did a great job cleaning my air conditioning ducts. They were friendly, professional, and efficient. Kyle welcomed my questions and double checked at the end to make sure all were answered. I would definitely recommend them.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Gerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Curtis the technician did an absolutely great job cleaning my HVAC ducts. He explained the process and gave me an accurate estimate of how long it would take. He did a very thorough job and was a pleasure to work with.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Lonster8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and a much better price than other companies.

Paid $500+Great priceHVAC duct & vent cleaning
Celia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our technician David was amazing. He explained everything to us and did a fantastic job. Thank you David.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Carmela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Service provided was on time and serviceman was knowledgeable, thorough, and easy going. I would recommend air duct cleaning from this company. Serviceman Steven cleaned up areas before leaving.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Matthew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service. Arrived on time. Diligently conducted their work. They were professional and friendly. They took into consideration all the elements of the home and house pets that reside here. They will be used again.

Paid $500+Great priceUpholstery cleaningHVAC duct & vent cleaning
Heidi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The guys were great - knowledgeable, efficient, thorough, and friendly. And the air in here is now wonderfully clean!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Randy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our tech Kyle was awsome. On time, courteous, and professional. Couldn't ask for better service.

Paid $250–300Reasonable priceHVAC duct & vent cleaning
JonLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great guys. Professional. Great attitude. Full equipment for the job, they even called for help when they saw it needed 2 technicians. Price did not change. Definitely recommended.

Paid $500+Great priceHVAC duct & vent cleaning
Cesar7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Definitely will use again in the future and recommend to anyone wanting their A/C vents cleaned. Kyle was very professional, respectful of the property and did a great job.

Paid $500+Great priceHVAC duct & vent cleaning

Show more HVAC duct & vent cleaning reviews (38 more) →

Price

$347+31% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 69%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning653$164–$347
General carpet cleaning339$170–$340
Upholstery cleaning272$189–$353
Pet stain & odor removal137$153–$321
Area rug cleaning120$164–$403
HVAC duct & vent cleaning58$409–$928
Carpet cleaning52$139–$316
Mattress cleaning10—

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