How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 2,439 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 137 Google reviews tagged “Pet stain & odor removal” · showing 20
Service was amazing and they did a beautiful job on my stair's carpet. Also, getting a quote and arranging time on line was fantastic. You are my go to from now on. Thank you.
They did a great job.... kinda pricey but job well done. My couch looks and feels brand new.
The guys who cleaned my rugs and stair carpet were great. Prompt and polite. I’m sure they did the job exactly as they were supposed to. My issue is that this service does not get your rugs clean. Don’t be misled (like I was) by thinking it will. Now that my rugs are dry, I can see they are not much cleaner than…
Mateo and Alejandro did a great job! They acted very professional and worked quickly. They were great! They also helped with our dog grooming device that was stuck. Thank you Stanley Steamer for such professional staff!They are an asset to your company!
Great service. Will definitely use again in the future.
Fantastic cleaning job! My tile looks new again!! Would use Stanley again
I contacted Stanley Steamer to clean my bedrooms & hallway carpet. Ismael Sanchez, the technician who arrived at my house first did an inspection of my bedrooms and advised me he would do the best he could to remove the stains that were in my carpet. I was so happy with Ismael as he had done one bedroom and when I…
They were the best ever. I will forever go back to have them specifically!
Anthony’s work was A+. He was professional, polite and very informative. I never got a full sectional cleaned and then protected so it felt a lil on the high side for price. However I look at it as a way to protect the investment of our sectional. The ease of booking and service made the price easier to appreciate.
It was an amazing experience and overall very happy with the results. Best technicians ever, know their job, they explain the process really well. They tried their best to remove the carpet spots. They had great professional customer service an all their time doing their job and very polite. For sure I will used…
Very professional
I thought my couch would never get so clean ever again, Ismael worked miracles! My carpet looks great too.
Great service, my rugs and furniture look brand new!
Izzy gave amazing to our carpet! He took his time and he was thorough. 100% return service in the future!
Steve is the best! Above and beyond customer service, work ethic, and professionalism.
Outstanding Service Jorge & his assistance!!!!
Very good job on cleaning the carpet and tile in the bathroom. Professional and polite.
My Mom was very happy with the service. She said they worked really hard to get out the stain and did a great job.
Nick did a very thorough job and had a great attitude.
Just got carpet cleaning in two rooms, time will tell how effective it was. We’ve had the old carpet in one room cleaned a couple of times in the last few years but the stains keep coming back rather quickly. First time trying the Stanley Steemer service, hopefully they’re better than the rest...
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 653 | $164–$347 |
| General carpet cleaning | 339 | $170–$340 |
| Upholstery cleaning | 272 | $189–$353 |
| Pet stain & odor removal | 137 | $153–$321 |
| Area rug cleaning | 120 | $164–$403 |
| HVAC duct & vent cleaning | 58 | $409–$928 |
| Carpet cleaning | 52 | $139–$316 |
| Mattress cleaning | 10 | — |
