How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 2,439 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 137 Google reviews tagged “Pet stain & odor removal” · showing 120
Service was amazing and they did a beautiful job on my stair's carpet. Also, getting a quote and arranging time on line was fantastic. You are my go to from now on. Thank you.
They did a great job.... kinda pricey but job well done. My couch looks and feels brand new.
The guys who cleaned my rugs and stair carpet were great. Prompt and polite. I’m sure they did the job exactly as they were supposed to. My issue is that this service does not get your rugs clean. Don’t be misled (like I was) by thinking it will. Now that my rugs are dry, I can see they are not much cleaner than…
Mateo and Alejandro did a great job! They acted very professional and worked quickly. They were great! They also helped with our dog grooming device that was stuck. Thank you Stanley Steamer for such professional staff!They are an asset to your company!
Great service. Will definitely use again in the future.
Fantastic cleaning job! My tile looks new again!! Would use Stanley again
I contacted Stanley Steamer to clean my bedrooms & hallway carpet. Ismael Sanchez, the technician who arrived at my house first did an inspection of my bedrooms and advised me he would do the best he could to remove the stains that were in my carpet. I was so happy with Ismael as he had done one bedroom and when I…
They were the best ever. I will forever go back to have them specifically!
Anthony’s work was A+. He was professional, polite and very informative. I never got a full sectional cleaned and then protected so it felt a lil on the high side for price. However I look at it as a way to protect the investment of our sectional. The ease of booking and service made the price easier to appreciate.
It was an amazing experience and overall very happy with the results. Best technicians ever, know their job, they explain the process really well. They tried their best to remove the carpet spots. They had great professional customer service an all their time doing their job and very polite. For sure I will used…
Very professional
I thought my couch would never get so clean ever again, Ismael worked miracles! My carpet looks great too.
Great service, my rugs and furniture look brand new!
Izzy gave amazing to our carpet! He took his time and he was thorough. 100% return service in the future!
Steve is the best! Above and beyond customer service, work ethic, and professionalism.
Outstanding Service Jorge & his assistance!!!!
Very good job on cleaning the carpet and tile in the bathroom. Professional and polite.
My Mom was very happy with the service. She said they worked really hard to get out the stain and did a great job.
Nick did a very thorough job and had a great attitude.
Just got carpet cleaning in two rooms, time will tell how effective it was. We’ve had the old carpet in one room cleaned a couple of times in the last few years but the stains keep coming back rather quickly. First time trying the Stanley Steemer service, hopefully they’re better than the rest...
The service was quick clean and efficient.
Nic was very professional and did an extraordinary job. We would highly recommend him to everyone looking for a great job.
If you're looking for a reliable and professional rug cleaning service, look no further. Thank you, Stanley Steam, for a fantastic job!"
Thank you sooo much Ryan and Stanley Steemer!!! Mateo and Eddie were incredible!! They worked as a team; efficiently and effectively!! I didn't realize how dirty my carpet, area rugs and kitchen/bathroom tile work (floors) counters and backdrop) was!!
Kennith and Anthony from Stanley Steemer did an amazing job! They were super friendly, right on time, and worked really hard to get everything looking and smelling fresh. My carpets look brand new, and the air feels so much cleaner. I really appreciated how easy they made the whole process. I’ll definitely be…
The Stanley Steamer crew was very professional and hardworking. They worked on a stained sofa and wool rug for 1 1/2 hours to ensure the best result possible. They also texted us timely to let us know their ETA. Thank you.
The 3 lovely gentlemen that showed up for what was a Full Day! My daughter was there for me, and she knows my standards They were on time , they were polite and professional. And they worked worked worked. She was SO impressed! Never complained, suggested taking the area rug back to your facility, to do a more…
Great job. Will definitely use again and recommend their services. Friendly, professional, prompt. Made an appropriate recommendation
Second time using them at another location and very happy with their service.
I got great results on my carpet cleaning today by Stanley Steemer. It looks almost like new!
Anthony was wonderful and the carpets look brand new.
Excellent service! Came on time, and called ahead so I knew they were on their way. My carpet is so clean, Very polite!
They were professional and did a great job
Ray is amazing… we’ve been using him for many years now & recommend him to anyone who asks. We will not use another Tech unless he (Ray) is not available & the recommendation for another comes directly from Ray! Thank you Ray for your years of fabulous professional workmanship🙂
Victor and Eric were great! Sorry professional and made things simple. First time getting a couch cleaned and so happy with the results. Would be happy to do it again!
Steven was great and professional! I would recommend him if you are getting your carpet cleaned. He is very knowledgeable about what to do and tells you the process and what to expect!
Communicative, transparent, timely, friendly…I could go on. The text with the picture of your tech as well as gps location was much appreciated and the quality of work was outstanding. Plus my home smells fresh (like tea tree oil) not fragranced. We will use Stanley Steemer from now on.
Anthony was pleasant and professional. The carpet came out much better than I hoped.
Stanley Steemer is always punctual and always sends professional workers. They do a phenomenal job every time.
Ray was a pleasure to work with! He was very professional and knew his job. We had our air ducts cleaned, carpet cleaning and furniture cleaned all in the same day and Ray handled every job like a professional. Very knowledgeable! Thank you very much Ray! We will use Stanley Steemer again!
Very happy with the job they did excellent. Everything looks great. Very courteous and professional.
Both workers were very professional and did an excellent job. They worked with care of my property. Overall I rate this job as excellent.
The team was very professional, efficient, and friendly, and the results were beyond what I expected! We had two bad stains that have vanished. Thank you!
Michael was great! On time, courteous and informative, efficient and capable. My area rug is white shag, old and very dirty. It didn’t come out like new but definitely much better! The deodorizer they use has tea tree in it so it smells natural and fresh (also an improvement for this rug), not like harsh chemicals. Thanks Michael! Will use SS again.
I was not expecting to have this really intense project done so quickly. I called less than 24 hours ago and I was scheduled for the next morning. Michael showed up on time, he was extremely professional, very knowledgeable and incredibly efficient. He told me about additional services that I wasn’t aware of and I…
Always excellent service!
On time, professional, courteous, great job!
Michael was prompt, polite and did a great job. The rugs are outdoors drying, so I don’t have pictures. It’s because of technicians like Michael why consumers seek out your services!
I hired Stanley Steamers to steam clean some furniture for me. They were prompt and courteous and did a great job. They were very transparent with pricing too, which I appreciated. Would recommend them.
He also cleaned my tile that has been stained for years. The two moved my furniture and placed it back. The service was excellent and made me feel like my home was fresh and new again.
Jarred and Sam came for our appointment this morning and they tackled the darn room! It was a whole entire pet disaster. They did not shame me or judge. Simply very kindly went to retrieve their equipment and got to work. Considering how it looked when the crew arrived, I could not be more pleased. They are a good…
Adrian and Anthony did a fantastic job! They were both friendly and professional and the cleaning took no time at all. I will absolutely use their services again.
I’m beyond happy with my experience. I moved into a new place and could smell some pet odor. Contacted a few carpet cleaning services and got the runaround with uninspired consultations and expensive quotes. Decided to call Stanley Steemer and spoke to Giselle, who booked me that same afternoon. I had someone there…
Christian was great, fast, and friendly. The whole experience from beginning to end was painless and easy.
I have been a satisfied customer for several years. I have requested Ismael as he always does an excellent job. Today I also met Prudencio, who did an outstanding job. I pointed out some problem areas in advance to them and they did such an amazing job that my carpets look new!! I highly recommend ismael and…
Couldn’t have had a better experience. The two gentleman that came were thorough, friendly, and very accommodating.
Edgar was professional excellent customer service. I will call on him again.
Raymond N was competent and pleasant.
Very professional , swift and left my carpet looking great. Definitely will use them again!
What a great 1st experience with Stanley Steemer team today; the team who answer the phone : Maria, Beverly, Aileen all very helpful & very accommodating as I have to change the date & time. And the team showed up on time & loved that they send you a text to your phone that include a link to track the arrival of…
Adrian and team were prompt, professional and did a great job on 25 yr old carpet that showed a lot of wear and stains. It ALL came out. I will definitely call on them again.
Very pleasant crew.
Always on time. Very professional and do a great job!
Edgar was very prompt and did a fantastic job! Will use them for all our clients needs!!
They ruined our brand new white couch. After it dried these streak marks (which weren’t there before) would not come out.
Excellent communication, showed up on time and explained everything clearly. Got immediately to work, stayed on task until completely finished. Very helpful and I would recommend to friends and family.
William and Jesus were very professional and polite and did a great job cleaning our carpets. Thank you!
Always a wonderful experience. ❤️ Adrian and his partner was excellent. I recommend to everyone.
Long time recurring customer. Once again, service was excellent. Tech, Nick Lopez is a wonderful representative for Stanley Steemer out of Azusa, CA. Nick was respectful & very professional. THANK YOU.
Customer service was amazing, Prudencio did an excellent job!
Great experience! Scheduling was easy on their website. They even called to see if they could come early as they were ahead of schedule. Albert arrived and set up quickly to handle my job. He is very professional and knows his trade. Had one room done for general carpet cleaning plus pet stain removal. Carpet looks great. Will use Albert’s services again.
They did a wonderful job cleaning our carpet.
Very professional, fast, satisfied all requests.
Edgar was amazing. Got stains out I thought would be impossible to remove. He was extremely efficient, very diligent, polite, helpful and spent serious cleaning time to make sure my couch and carpets were thoroughly cleaned and dried!
Great guy, super nice and respectful
On time and professional 👌 informative about drying and worked hard
They did a wonderful job, moved furniture and we're very quick. Highly recommended!
Already smells good!!!! Very satisfied! 😁
Wow! What a difference a steam cleaning made to our shabby old rug.
Nick was amazing, he explained everything thoroughly and did a fantastic job.
A rental property’s carpet on the stairs was soiled in cat urine. It smelled horrible. In an effort to try to save the year old carpet I scheduled an appointment and didn’t expect miracles but wow. Jared was great. He was on time, professional and took pride in his work even if that work was unfortunately smelling…
Excellent service...on time...courteous...thorough!
Awesome experience with Stanley Steemer. Ismael Sanchez was fantastic to work with! Professional, courteous and efficient. Thank you!
Ismael was so kind and explained everything very clearly. My carpet was in really bad shape and now it looks close to brand new. He put in a lot of extra effort to make sure to get great results.
Anthony was amazing. He did a great job. I can tell a huge difference. When I do get this service again, I will request Anthony each and every time!
Carlos and Fabien arrived early and did an amazing job. They were knowledgeable about the process and how to maintain our carpet. Carlos communicated with me so I knew when to come back. Overall they were pleasant and will request them the next time! Thank you!!!
I have been using this business for so many years, we always satisfied with their service.
Thank you Eddie and Francisco for you professionalism exceptional work ethic. You went above and beyond and we appreciate you. 🙏🏽
Angel Garcia was very nice professional and informed me of what he was doing. I highly recommend Angel with Stanley Steamer
I scheduled for Tile cleaning and pet odor on stairs. He did an amazing job. Tile looks like new and the house smells fresh. He was on time and very professional. Excellent service
The service technicians were the BEST! They got got wax from the carpet, that no one as been able to remove. They were very detailed. Will always use them. 👍👍👍👍👍
Jorge and Fernando went above and beyond. Personable and professional. My RV looks fantastic.
I was pleased with the job that Victor and his partner provided. I live in an apartment complex, and they were going to have one of their vendors come by and clean my carpets, but when I saw the machine they were using, I declined, and I was sort of desperate to find someone to come out as I had already moved 99% of…
Service technician were here on time and very professional, polite and respectful, they both performed an exceptional service and would definitely call to have these 2 guys come back again thank you
Anthony from Stanley Steemer was friendly & professional. My carpets looks amazing! Thank you.
Very thorough and friendly - they worked hard and my slate floor is now so clean with newly sealed grout again. Pet odor completely gone. I always and only use Stanley Steemer!
Fantastic service from our technicians, super fast and absolute miracle workers on our carpet that had to endure 2 not house trained puppies and it looks brand new now!!! Could not speak more highly about this company
Curtis went above and beyond cleaning my area rug and explained what to expect as it dries. He also let me know about all the things Stanley Steamer have to offer -I had no idea they also clean tile and mattresses. I will definitely use them again because of Curtis Gonzales.
We bought the 4 cleanings package. Josh came out and did a fantastic job. We added the deodorizer, which wasn't part of our 4 cleaning package, but was well worth it. The carpets and the whole house smells so clean! And Josh was absolutely great! He was super polite and really careful with our stuff. You could…
They were professional and did great work. Nick was excellent!
Did an amazing job! Definitely recommend them! Jarred and his other technician were professional and went above and beyond! My place looks new again.
Unfortunately we got the carpet cleaned and had to send it back for the second time because it still smelled. It came back the second time and it still had stains as well. I would suggest another cleaning service.
Adrian and his partner did an outstanding and professional job, thank you very much.
Eulises and Ari were professionally friendly and went above and beyond. The work is the best quality. I'd gladly refer the company
Very attentive technician.
The service was good and the individual was very polite and used all safety procedures. His work as great and the carpet looks great.
Excellent service, very professional
Paul and George did an amazing job. Very diligent and did amazing work. Our carpet looks like new!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 653 | $164–$347 |
| General carpet cleaning | 339 | $170–$340 |
| Upholstery cleaning | 272 | $189–$353 |
| Pet stain & odor removal | 137 | $153–$321 |
| Area rug cleaning | 120 | $164–$403 |
| HVAC duct & vent cleaning | 58 | $409–$928 |
| Carpet cleaning | 52 | $139–$316 |
| Mattress cleaning | 10 | — |