Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Stanley Steemer

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 2,439 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 91% of upholstery cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 90% of upholstery cleaning.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 93% of upholstery cleaning.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 97% of upholstery cleaning.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of upholstery cleaning.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.273
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 273 Google reviews tagged “Upholstery cleaning” · showing 40

Janet7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Manuel did the work on his own. He arrived when expected, was very efficient in getting set up, moved the furniture as directed, and did a great job cleaning the carpet and a couch. It was a lot of work and he just pushed through.

Paid $500+Not sureCarpet steam cleaningUpholstery cleaning
Gina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They did an excellent job. The tech was very personable.

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaning
JasonLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★

They did a great job.... kinda pricey but job well done. My couch looks and feels brand new.

Paid $300–350OverpricedUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Margita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The team was really good and helped us identify where we needed some extra care.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Today’s team Prudencio and Jose were stellar! Give Prudencio a raise! What a worker. Jose is a newbie, and Prudencio seemed he wanted to do the lion’s share, but what a team. Thank you, Stanley Steemer. I believe this was my 6th or 7th time. Excellent!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Sylvia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had my sectional and chair cleaned the chair had a really bad stain and Angel removed it, the previous cleaners I used didn’t come near to what these guys did they are awesom

Upholstery cleaning
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, very personal, very clean, very funny, great job overall. Thank you.

Carpet steam cleaningUpholstery cleaningArea rug cleaning
Katrina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Curtis was on time—he was kind, knowledgeable and professional. The carpets look new (they are 25 years old—3 children were raised walking/playing on them)! The couches were dry in an hour and were spotless. The only time our kitchen floor was this clean was when we moved in. Thank you Stanley Steamer—my mother used…

Great priceCarpet steam cleaningUpholstery cleaningService not listed
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler was great! Professional and quick

Upholstery cleaningArea rug cleaning
Peter6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had two rooms of furniture to steam clean. The team arrived on time, worked efficiently and completed a big job in good time. Polite and professional service. Very pleased.

Paid $500+Reasonable priceUpholstery cleaning
Me1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Daniel and Robbin were great. Professional, experienced, fast. Very happy with outcome.

Paid $300–350Not sureUpholstery cleaning
Janice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Stanley Steemer provides us with wonderful service: their technicians are skilled, experienced and arrive on time. They clean the carpet in several apartments and houses for us each year: the carpets look revived - like new! I highly recommend them.

Paid $100–150Reasonable priceCarpet steam cleaningUpholstery cleaning
Kimani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service. Will definitely use again in the future.

Paid $500+Great priceUpholstery cleaningPet stain & odor removalService not listed
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

amazing! couch came clean, service was great, on time, so friendly and efficient. 10/10 recommend!

Paid $350–400Great priceUpholstery cleaning
RhondaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician was professional ,knowledgeable ,extremely nice, and efficient. The items that he cleaned ended up looking brand new when he completed the job.

Paid $400–450Reasonable priceUpholstery cleaningService not listed
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The tech did such a wonderful job. He took his time very professional. He was excellent. He was a 10 out of 10. I would refer him to anybody who need their carpet clean or that couch clean. Very professional. Very professional 😉

Paid $400–450Reasonable priceCarpet steam cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
MeLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

💝🥰😀 HIRE THEM! Ask for Kenneth and Carlos!! This is the second time using Stanley Steemer to clean everything, top to bottom, cream colored carpet throughout, a large white sectional and a second large sectional, 4 large mattresses, and three padded bedframes. I didn't have much hope for the stains 9n the carpet…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningCarpet cleaning
Sara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

It’s so satisfying watching the filth sucked out of my chairs. Filthy dog stains and smell, kid food splatter - all gone before my eyes! Well done Stanley Steemer 👏

Upholstery cleaning
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris did a fantastic job cleaning our sectional. He was on time and communicative. The couch looks and smells fantastic. Highly recommend!!

Paid $250–300Reasonable priceUpholstery cleaning
laura12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Stanley representatives were so lovely and accommodating. And did a great job of cleaning at our home. Thank you for sending conscientious specialists to care for our furniture.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaning
Matthew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service. Arrived on time. Diligently conducted their work. They were professional and friendly. They took into consideration all the elements of the home and house pets that reside here. They will be used again.

Paid $500+Great priceUpholstery cleaningHVAC duct & vent cleaning
Brittany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Did an outstanding job and in a timely manner given he had 8 furniture pieces. Highly recommend and will use again in the future

Paid $500+Upholstery cleaning
MarilynnLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Izzy and Patrick provided 5 star service; timely, courteous, professional and I'll definitely use SS services again. Thank you very much!

Paid $150–200Reasonable priceUpholstery cleaning
Martin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These gentlemen were amazing ,they explained everything, we're professional polite and fast. Plus they did a incredible job with my dirty sofas, if I ever need another cleaning im going to request these 2 PROS. THANK YOU VERY MUCH

Paid $350–400Reasonable priceUpholstery cleaning
Liza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My stanley steamer tech mission did a fabulous job Thank u

Great priceUpholstery cleaning
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great job! On time, professional and carpet looks so much better. Carpet was badly stained and worn in places. Final result was very pleasant.

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality
MARYANN5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Victor and Christopher were on time, professional, and very thorough. They did an amazing job and treated my home with care. I appreciate how attentive they were, as well as keeping me informed from start to finish. I will definitely book with these two again in the future.

Paid $500+Great priceUpholstery cleaningService not listed
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and detailed and caring

Paid $250–300Not sureUpholstery cleaning
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were the best ever. I will forever go back to have them specifically!

Paid $500+Great priceUpholstery cleaningPet stain & odor removal
EricaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Antwain was great! Prompt, worked throughly, polite, great customer service & the carpets looks amazing!

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Genevieve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Ismael, was great, very professional and efficient

Paid $450–500Reasonable priceCarpet steam cleaningUpholstery cleaningCarpet cleaning
Lynnean12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were professional and provided sufficient support with making sure my furniture was protected.

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
K3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ontime, thorough, and quick!

Reasonable priceUpholstery cleaning
AlexLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were great in every way- professional, knowledgeable, effective, courteous and friendly. Highly recommend!

Great priceUpholstery cleaningArea rug cleaning
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Martin was great and friendly. Martin and Alex did an excellent job!

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
Dolores9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very nice guy and promptly. Good cleaning job.

Paid $450–500Not sureUpholstery cleaningArea rug cleaning
NicolaLocal Guide · 216 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had our furniture cleaned in 2025 with Stanley Steemer, and they came back to do our carpets too. Excellent service from the kind gentlemen, also very quick! 2 hours for our ~1500sqft house. Thank you again!

Great priceUpholstery cleaningGeneral carpet cleaningCarpet cleaning
Marsha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jarrod & coworker were efficient, friendly, answered my questions & respectful of property- I appreciate their text updates on timeframe too

Paid $500+Not sureCarpet steam cleaningUpholstery cleaningHVAC duct & vent cleaning
sylvia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great job done and workers were very professional.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
DerekLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Anthony’s work was A+. He was professional, polite and very informative. I never got a full sectional cleaned and then protected so it felt a lil on the high side for price. However I look at it as a way to protect the investment of our sectional. The ease of booking and service made the price easier to appreciate.

Paid $500+OverpricedUpholstery cleaningPet stain & odor removal

Show more upholstery cleaning reviews (233 more) →

Price

$347+31% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 69%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning653$164–$347
General carpet cleaning339$170–$340
Upholstery cleaning272$189–$353
Pet stain & odor removal137$153–$321
Area rug cleaning120$164–$403
HVAC duct & vent cleaning58$409–$928
Carpet cleaning52$139–$316
Mattress cleaning10—

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