How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 2,790 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 61 Google reviews tagged “Carpet cleaning” · showing 60
Allan did an exceptional job for me on my carpet and tile, very professional and thorough. Much appreciated, thank you again!
He was extremely thorough and professional and do not cut corners. I was very happy with the effort put into making sure our carpets were cleaned with detail.
Big shout out to Terrell and Jeison for the carpet cleaning today. Terrell was finishing his training under Jeison and did a super job. Looking forward to having him out to clean the carpet again. Jeison did well in his training to get Terrell ready for his new career. Thank you both.
Would definitely recommend Stanley Steemer. They arrived on time, were professional, and the quality of the cleaning was great. I have two dogs and would definitely recommend their added on deodorizer treatment. Pricing was very reasonable for someone on a smaller budget.
Jacob and Austin did an excellent job. Very polite and answered all of concerns and questions . They went above and beyond. Excellent team. Thank you gentlemen!
Norman is truly the best of the best. 5 stars is not enough. Beautiful job and great attention to every detail.
Lawrence was great. He cleaned at my sister in laws house a few months ago. That’s why I contacted him to do our place. I would have him here again and again. Very polite and very professional.
Norman did an excellent job. Friendly, professional and explained what he was going to do. Give this man a raise!
Allan was very polite and efficient. He did a fine job!. Good price for service performed. Thank you!
Ilyia did amazing on all of the carpets! looks brand new!
Lawrence did an awesome job cleaning our carpet and upholstery. Will definitely request him for our future cleanings!
Very good people and friendly.
Austin was and Is Amazing ! Super professional and does he very best to make sure you are getting the best possible results and Care for your carpet ! I would Highly recommend! I wish I took a picture before because I love my carpets now ! Thank you so much Austin for your Hard Work you did Amazing
Great job! Reasonably priced for 4 rooms.
Bryan was great. Very communicative, explained the whole process, and worked quickly and efficiently! Definitely will be using again
Lawrence was sp nice and respectful. He did an outstanding job. I highly recommend him
Michael ewas great, did a super job!!
Scheduled a carpet cleaning online with Stanley Steamer. Correspondence was very good mostly by text. Austin showed up the morning of the appointment and was very helpful and knowledgeable. Cleaning went with any problems. Would definitely recommend.
You guys were awesome! Cleaned everything quick and fast in and out! Very nice and helpful!
Bryan was super nice, communicative and left our carpets in way better shape after dogs + toddlers left their marks. Would definitely recommend Bryan and Stanley Steamer!
Had a really dirty carpet that looks brand new now! Bryan came in and cleaned it in record time. Thanks to Bryan and Stanley Steemer.
Bryan was awesome. Super nice guy. Very professional. He got my carpet looking brand new.
Bailey was great! Very informative and polite. Would definitely recommend if you’re in need of quick response time and great carpet cleaning.
Austin was very much a customer friendly professional . He was efficient and thorough and took great respect for my belongings . I was more than satisfied with his end results . The sofa turned out amazing !! I highly recommend Austin for your home cleaning . He did an A+ job for me !
Friendly,courteous, very professional!! 10stars if were possible!!
Bailey and Austin were fantastic! Super knowledgeable and efficient! Did a fabulous job and were kind and personable! I highly recommend them and we will use them again in the future!
Austin was great! He was kind and knowledgeable about what I needed. He explained everything in detail to me about procedure and cost. I would recommend him again in the future.
Bailey was amazing!!! She was knowledgeable and professional. Very happy with her work and this girl deserves a raise.
The attention to detail and service was amazing! Antjuan was polite, listened, and made me feel like the value was worth the cost. I cannot recommend Antjuan any higher! I will be asking for him every time!
Joseph was absolutely amazing. He walked us through the cleaning process and ensured all of our questions were answered. Joseph did an amazing job cleaning our carpets and couch, and left our home feeling brand new!
Very professional and fast!! Carpet looks amazing and Austin was incredibly polite, and honest about pricing when I did an estimate for 1 room, but needed to be quoted for 2 since it was our entire finished basement. Plan to use again for any of their services in the future!
Omg! This is the best I have seen it since buying my house in 2023. This the 3rd time I scheduled cleaning. Lawrence took his time and also educated me on carpet cleansers to use going forward.
Great crew of guys working on our floors! Polite, helpful, and efficient! Excellent work! Also had the ventilation cleaning service as well. Both team were great!
Quick, thorough and professional service.
Excellent service! My carpet was heavily soiled, but now it looks as good as new. The technician was very knowledgeable and quickly reached my desired end result.
I don't give out 5 stars to any company unless it's true. Antjuan, Stanley Steemer guy was awesome, he did a excellent job on my carpet and took his time and very well manner.
Florence was professional Need and edit. Great job. Pictures before and after.
Austin was great to work with. He was able to provide same day service and thoroughly cleaned 4 bedrooms, a living room, hallway, stairwell and area rug. He was able to get me a discounted price and left my house looking and smelling like new before the holidays. He was very professional and respectful and I look forward to working with him again.
Joshua was on time and moved quickly to prepare for cleaning the carpets for our 2 bedrooms and hall. He did a very good job. He made sure that he did everything needed in cleaning the carpets. He was very friendly and a good representative of Stanley Steemer.
Bryan did a wonderful job cleaning our carpets. Not only clean but fresh as well. A protectant was put on the carpets to avoid stains in the future. It was worth the cost.
We had 2 bedrooms, an area rug, and stairs cleaned, deodorized and applied protectants on everything but the stairs. The technician was on time, in fact they have me a window from 8am-1pm and they were here at 8:10 am!! This never happens, usually I'm waiting around most of the day. The technician was professional…
She did absolutely amazing! Highly recommend!!
Anthony did a nice job with our carpets. He was very professional and provided great service.
Lawrence did a great job! I would highly recommend him, use Stanley Steemer and request him in the future. Great job 😊
I really appreciate the hard work and the courtesy from Lawrence, He is extremely professional and helpful. Thanks for your hard work
This was our first time using Stanley Steemer and Anthony our tech was great! He explained the process thoroughly, as well as doing a thorough job. At the end of the service he explained a program to pay upfront and get 3 visits for free cleaning any 2 rooms of our choosing on top of a discounted rate for additional…
I have never had someone do my carpets as efficiently as Joseph did. You can tell that he honestly cares about his customers. And the job that he did on my sectional, it makes it look brand new. I will definitely be using Stanley Steamer the future. And hopefully I can get Joseph every time
Devin was an absolute amazing technician, I have 3 dogs and if you have dogs then you know, I was worried he wouldn’t be able to lift up the dirt and other things from the carpet. He came in and got things done amazingly my carpet looks just like it did when we first bought the house!
This crew was kind, prompt and very professional. Would use them again any day!
I don’t normally write reviews, but after my recent experience, I felt compelled to recognize the outstanding service I received, especially from Joesph, my technician. From the moment he arrived, Joesph was the picture of professionalism. He was thorough, respectful of my home, and took the time to walk me through…
Sam and Norman were excellent. Carpet looks new. Would definitely use again!
Jessica is prompt professional and gets the job done I highly recommend Stanley steamer and Jessica.
Bryan did a GREAT job!! Very professional and nice.
Bryan is a great at his job!!
Cameron was communicative, professional and friendly. I highly recommend trying them out, affordable pricing!
Jeison was great,explain everything he done.show us before and after.Very knowledgeable of his job.
The ladies that cleaned my carpets were professional, on time, and great results! Very knowledgeable and courteous too!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 594 | $170–$334 |
| General carpet cleaning | 562 | $170–$334 |
| Upholstery cleaning | 237 | $183–$347 |
| Pet stain & odor removal | 215 | $146–$348 |
| Area rug cleaning | 138 | $170–$447 |
| Carpet cleaning | 59 | $163–$310 |
| HVAC duct & vent cleaning | 34 | $317–$928 |
| Flood restoration | 10 | — |
