How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 2,790 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 601 Google reviews tagged “Carpet steam cleaning” · showing 40
Allan did an exceptional job for me on my carpet and tile, very professional and thorough. Much appreciated, thank you again!
Very professional. Great job!
Cayden did a great job getting our carpets cleaned after a high traffic year! They look and smell great and he helped me to get a great price. Thanks again for all your hard work!
I had all the tile floors in my house cleaned and the grout sealed. He did a great job. My floors look brand new.
Carpet looks like new. Tech was very knowledgeable.
Very friendly, professional service. My carpets look great!!
Cayden arrived early and was very professional. Explained all the services and proceeded to clean my carpet. When done, my carpet looked and smelled fresh and clean. Highly recommended.
Great service! Arrived on time and went right to work after reviewing the planned areas. Very professional and our carpet looks great. Highly recommend!
Exceptional service and results. He was very professional and did a awesome job.
Norman was a wonderful person and very committed to his work. He went above and beyond what was required of him. Thank you so much for your service.
Would definitely recommend Stanley Steemer. They arrived on time, were professional, and the quality of the cleaning was great. I have two dogs and would definitely recommend their added on deodorizer treatment. Pricing was very reasonable for someone on a smaller budget.
Showed up on time, communicated well and did a great job overall.
Austin did a nice job and explained the work that was done. He was respectful of property and us. Thank you
We have had Lawrence out to clean carpets twice and he is amazing! Great attention to detail and very thorough!
The crew was great and the carpets look much better. Great job.
Courteous and friendly technicians. Explained thoroughly what they were going to do. Excellent results!
My carpets came back to life after Stanley Steemer cleaned them!
Great Job as usual. Thank You!!!
The tech was great. Got the job done. Great service. The wife approved 😄
Lawrence did a great job cleaning our carpet! We had lots of dog hair and he made them look brand new.
Caydan worked tirelessly on scrubbing the spot in front of my couch. William worked very hard with the steam nozzle. Rug smells good and looks much better.
Lawrence did a very good job cleaning our carpets. He was very kind, patient, and professional. He really did his best to remove the stains from the carpet and made a great effort to leave everything looking clean and fresh. We really appreciate his hard work and excellent service. Highly recommended!
We love Bailey. Very professional and thorough!
Bailey arrived shortly after I scheduled the appointment. Professional and experienced. Great service.
Alan was Very punctual - very professional and the carpet cleaning was great
Jeison did a fantastic job on my carpet.
Excellent service! Carpets look great!
Great service today. Carpets have never been cleaner!thank you, Jeremy
Jeison was amazing! He is very professional and has a great knowledge of everything Stanley Steemer. Would highly recommend!
Moved into my new home which Stanley Steamer had just cleaned the DAY before. ALL high traffic areas just looked vacuumed, no traffic pattern was gone! So in one 3’x5’ area, which had 3 black spots from unknown something, I got out my puddles little Amazon spot cleaner. Pretreated the spots with Shout (laundry stain…
Lawrence was amazing and walked us through the best plan for our Airbnb. The was respectful of our home and time and I love seeing the crisp clean lines in the carpet now!
NORMAN WAS FANTASTIC!!! He did an amazing job took his time and made sure everything was perfect!! So sweet and very respectful WE CANT SAY ENOUGH TO THANK YOU !!!!! Norman NEEDS A RAISE!!!!
Great job, and thanks for the extra effort!
Iliya was very pleasant and told me what he was going to do and gave me price before he started. Would recommend Stanley Steemer to my friends.
Excellent and efficient work!
Alan was on time and very polite. Got the job done and it was perfect!
Allen did a fantastic job of removing very old stains and making my old carpet small fresh and clean. I plan on replacing the carpet this Spring; Allen did such a good job I might wait until Summer!
Lawrence did an awesome job cleaning our carpet and upholstery. Will definitely request him for our future cleanings!
The technician was prompt and explained everything thoroughly before preforming service to my carpet. Would recommend him again.
Lawrence was great 👍
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 594 | $170–$334 |
| General carpet cleaning | 562 | $170–$334 |
| Upholstery cleaning | 237 | $183–$347 |
| Pet stain & odor removal | 215 | $146–$348 |
| Area rug cleaning | 138 | $170–$447 |
| Carpet cleaning | 59 | $163–$310 |
| HVAC duct & vent cleaning | 34 | $317–$928 |
| Flood restoration | 10 | — |
