How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 2,790 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 601 Google reviews tagged “Carpet steam cleaning” · showing 80
Allan did an exceptional job for me on my carpet and tile, very professional and thorough. Much appreciated, thank you again!
Very professional. Great job!
Cayden did a great job getting our carpets cleaned after a high traffic year! They look and smell great and he helped me to get a great price. Thanks again for all your hard work!
I had all the tile floors in my house cleaned and the grout sealed. He did a great job. My floors look brand new.
Carpet looks like new. Tech was very knowledgeable.
Very friendly, professional service. My carpets look great!!
Cayden arrived early and was very professional. Explained all the services and proceeded to clean my carpet. When done, my carpet looked and smelled fresh and clean. Highly recommended.
Great service! Arrived on time and went right to work after reviewing the planned areas. Very professional and our carpet looks great. Highly recommend!
Exceptional service and results. He was very professional and did a awesome job.
Norman was a wonderful person and very committed to his work. He went above and beyond what was required of him. Thank you so much for your service.
Would definitely recommend Stanley Steemer. They arrived on time, were professional, and the quality of the cleaning was great. I have two dogs and would definitely recommend their added on deodorizer treatment. Pricing was very reasonable for someone on a smaller budget.
Showed up on time, communicated well and did a great job overall.
Austin did a nice job and explained the work that was done. He was respectful of property and us. Thank you
We have had Lawrence out to clean carpets twice and he is amazing! Great attention to detail and very thorough!
The crew was great and the carpets look much better. Great job.
Courteous and friendly technicians. Explained thoroughly what they were going to do. Excellent results!
My carpets came back to life after Stanley Steemer cleaned them!
Great Job as usual. Thank You!!!
The tech was great. Got the job done. Great service. The wife approved 😄
Lawrence did a great job cleaning our carpet! We had lots of dog hair and he made them look brand new.
Caydan worked tirelessly on scrubbing the spot in front of my couch. William worked very hard with the steam nozzle. Rug smells good and looks much better.
Lawrence did a very good job cleaning our carpets. He was very kind, patient, and professional. He really did his best to remove the stains from the carpet and made a great effort to leave everything looking clean and fresh. We really appreciate his hard work and excellent service. Highly recommended!
We love Bailey. Very professional and thorough!
Bailey arrived shortly after I scheduled the appointment. Professional and experienced. Great service.
Alan was Very punctual - very professional and the carpet cleaning was great
Jeison did a fantastic job on my carpet.
Excellent service! Carpets look great!
Great service today. Carpets have never been cleaner!thank you, Jeremy
Jeison was amazing! He is very professional and has a great knowledge of everything Stanley Steemer. Would highly recommend!
Moved into my new home which Stanley Steamer had just cleaned the DAY before. ALL high traffic areas just looked vacuumed, no traffic pattern was gone! So in one 3’x5’ area, which had 3 black spots from unknown something, I got out my puddles little Amazon spot cleaner. Pretreated the spots with Shout (laundry stain…
Lawrence was amazing and walked us through the best plan for our Airbnb. The was respectful of our home and time and I love seeing the crisp clean lines in the carpet now!
NORMAN WAS FANTASTIC!!! He did an amazing job took his time and made sure everything was perfect!! So sweet and very respectful WE CANT SAY ENOUGH TO THANK YOU !!!!! Norman NEEDS A RAISE!!!!
Great job, and thanks for the extra effort!
Iliya was very pleasant and told me what he was going to do and gave me price before he started. Would recommend Stanley Steemer to my friends.
Excellent and efficient work!
Alan was on time and very polite. Got the job done and it was perfect!
Allen did a fantastic job of removing very old stains and making my old carpet small fresh and clean. I plan on replacing the carpet this Spring; Allen did such a good job I might wait until Summer!
Lawrence did an awesome job cleaning our carpet and upholstery. Will definitely request him for our future cleanings!
The technician was prompt and explained everything thoroughly before preforming service to my carpet. Would recommend him again.
Lawrence was great 👍
Austin was fantastic! This was our first time having our carpet professionally cleaned and we are so pleased with the results! Highly recommend!!!
Great job! Reasonably priced for 4 rooms.
Michael and William were amazing. Made our carpets look even better than I could imagine.
Always on time and easy to schedule. Great work.
Norman was very professional and friendly and he did a great job cleaning our carpets.
Antjuan was so great! Great communicator, arrived early, and was able to get out the carpet stains in no time.
Joseph was so polite, quick and respectful. I appreciated his work ethos and prompt timing
Allen did a wonderful job and our carpets look and smell amazing! Great job! Recommend Stanley Steamer to friends and family!🙌🙌🙌
Excellent!
Crew arrived early in our time slot. Asked appropriate questions, took before and after pictures of their efficient and successful work. He me inspect their work. Protected our interior where their hoses had to run. Answered my questions and cleaned up before departure.
Bryan did a wonderful job cleaning our carpets. He was very pleasant and helpful. Bryan represents Stanley Steemer well.
Great job and very knowledgeable!!!!! They were very thorough and wanted to make sure I was pleased with their work. I would recommend them to anyone for their services.
10/10 service. Arrived within the first 10 minutes of the start of a 4 hour service window. Detailed, hard work. Michael did a stellar job!
Elliott and Bill did an excellent job they was really respectful and professional my carpet looks amazing I didnt think it would look this good since its older carpet but the experience shows different i highy recommend this company and these gentlemen to anyone needing the carpet professional done
Austin was very kind and helpful. He did a great job of cleaning the carpet and tile floors.
Joshua did a wonderful job! He was so courteous and kind. He was a Pleasure!! We want him back for our next cleaning!! Please Note
Our 20 year old cat is having some incontinence issues leaving our basement carpet seeing better days. Austin was very upfront and let us know that while the smell would be reduced significantly, it would not be removed permanently if it soaked into the pad. Overall, he did a great job getting the carpet cleaned and smelling much better.
Did a great job on our carpets!!
Professional, kind, knowledgeable, & efficient!
Lawrence was very thorough and did a fantastic job. I’d recommend my friends to request him.
The men did a fantastic job. We appreciate all their hard work. Recommend Stanley Cleaning Service. Thank you !!!
Very professional and friendly. Did a great job. Arrived early after making sure it was ok with us.
I am very pleased with the carpet cleaning service I had done this morning. The young man who cleaned the carpet was very pleasant and professional. I tried another service once and will never go back! I love the job that Stanley Steamer does! I always get the scotch guard to protect the carpet from spills, etc.…
Fantastic service! We got the dryer vent cleaned, our carpets cleaned, deodorized, and protected, and the tile from our entryway through the kitchen cleaned and the grout color sealed. William, Antjuan, and Elliot did an amazing job, 10/10 strongly recommend. They were very professional with excellent attention to…
I’ve had several different carpet cleaning companies but Stanley Steemer does the best job of any carpet cleaners! Jaeson does a great job! I highly recommend Stanley Steemer and Jaeson!!!
I have used Staneley Steemer several times in the past and have not had any issues. However today was not the normal experience. My service was scheduled between 8 and 12. I did not hear from anyone untill after I called at 11 am. The technician was not here untill 1225. Then the van did not work and it took an hour…
Outstanding work and customer service!
Easy process, good price, and the worker was extremely nice.
Both technicians were professionals. They showed up before their designated time. They followed instructions to the letter.
Joe, with Stanley Steemer, did a wonder job cleaning our carpets! He was personable, professional, efficient and clearly takes pride in his work. He removed stains that I honestly thought would never come out, and made our carpets look like new. The entire experience was easy and pleasant from start to finish. I…
Lawrence did an awesome job!
Technicians were great to work with. Very professional and made carpet look almost new, thanks again
I had an area rug cleaned . The worker seemed a bit rattled and had trouble parking the vehicle . Then I don’t think he totally covered my rug . I asked him to clean one spot extra and not sure he did . He also asked to use my restroom which I don’t think is policy . He was a very nice person . Very nice . But maybe needs more training .
Professional and courtesy
Bryan was super nice, communicative and left our carpets in way better shape after dogs + toddlers left their marks. Would definitely recommend Bryan and Stanley Steamer!
Great service and my rugs look great!!
He was very friendly and took detailed time to make sure it was clean! Thank you!
Antoine was very thorough in detailed. He did a fantastic job and was super nice. I recommend him highly.
He was professional and helpful. Gave me advice on what to do at home. Quick too
My window of service was 8-12, Allan was there right at 8. He was very professional, quick, and the carpets look great!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 594 | $170–$334 |
| General carpet cleaning | 562 | $170–$334 |
| Upholstery cleaning | 237 | $183–$347 |
| Pet stain & odor removal | 215 | $146–$348 |
| Area rug cleaning | 138 | $170–$447 |
| Carpet cleaning | 59 | $163–$310 |
| HVAC duct & vent cleaning | 34 | $317–$928 |
| Flood restoration | 10 | — |
