How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 2,790 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 562 Google reviews tagged “General carpet cleaning” · showing 280
Cayden did a great job getting our carpets cleaned after a high traffic year! They look and smell great and he helped me to get a great price. Thanks again for all your hard work!
Norman cleaned my carpet for me today. He was very courteous, professional and did an extremely thorough job in a short amount of time. Both Norman and Stanley Steamer are highly recommended.
Antjuan was very professional and done an excellent job on my carpet! Highly recommend!
Lawrence was a great and friendly worker and also a knowledgeable carpet cleaner. Would like to have him back in future.
Jacob and Austin did an excellent job. Very polite and answered all of concerns and questions . They went above and beyond. Excellent team. Thank you gentlemen!
Allan was very polite and efficient. He did a fine job!. Good price for service performed. Thank you!
Austin was and Is Amazing ! Super professional and does he very best to make sure you are getting the best possible results and Care for your carpet ! I would Highly recommend! I wish I took a picture before because I love my carpets now ! Thank you so much Austin for your Hard Work you did Amazing
Great job! Reasonably priced for 4 rooms.
Bryan was great. Very communicative, explained the whole process, and worked quickly and efficiently! Definitely will be using again
Very quick! In and out!!! Looks great! 3 upstairs bedrooms.. about 30 minutes!
I have used Staneley Steemer several times in the past and have not had any issues. However today was not the normal experience. My service was scheduled between 8 and 12. I did not hear from anyone untill after I called at 11 am. The technician was not here untill 1225. Then the van did not work and it took an hour…
Conscientious, courteous and careful. Cleaning is great.
On time and finished in an hr doing 3 bedrooms & area rug
Great job- fast and friendly service Carpet cleaned up well also cleaned out linoleum- looks great
Lawrence was great he explained everything he was doing and did a fabulous job highly recommend!
Bryan did an excellent job. 👍
Highly recommend! The tech got stains out of the carpet and did a great job with the overall cleaning. He was exceptionally courteous. Good experience.
The entire process was easy & stress free. Norman was so courteous & diligent. I didn't have high hopes for our carpet but, WOW! Great job Norman & Stanley Steemer! Thank you!
Friendly,courteous, very professional!! 10stars if were possible!!
Both men did a thorough job and were professional
Bailey and Austin were fantastic! Super knowledgeable and efficient! Did a fabulous job and were kind and personable! I highly recommend them and we will use them again in the future!
Very good job! Completely satisfied with service.
The attention to detail and service was amazing! Antjuan was polite, listened, and made me feel like the value was worth the cost. I cannot recommend Antjuan any higher! I will be asking for him every time!
Sam was very professional and through with his explanations of things he was doing. Got the carpets very clean. Lots of spots and got them all out. Outstanding service.
Austin did a great job of explaining my options and making recommendations. We are very happy with the results.
Austin was great! Very professional and made us aware of our options
Great crew of guys working on our floors! Polite, helpful, and efficient! Excellent work! Also had the ventilation cleaning service as well. Both team were great!
Bailey was polite, friendly and professional. She did a great job!
Austin was great! Very professional and on time!
Florence was professional Need and edit. Great job. Pictures before and after.
Very professional and did an excellent job. He also gave me tips and I appreciated his work ethic. Thanks Austin!!
Very professional, customer friendly and timely.
It was a great experience! Lawrence arrived on time and very prepared to work. He discussed our requests and offered his valued opinions. We added 2 more rooms for a very reasonable cost. Lawrence worked very hard, non-stop until the job was done. We appreciate his respect of our furnishings. He explained to…
I have used Stanley Steemer many times and I am always really pleased with the results. Your tech Samuel did an awesome job today.
I've been using Stanley Steemer for several years. Generally I was very pleased with the work. This was the worst, most unprofessional crew that I have ever experienced since using Stanley Steemer! They did not properly install the padding around the outside door to protect from fumes. They did not put any wet…
Bryan did a wonderful job cleaning our carpets. Not only clean but fresh as well. A protectant was put on the carpets to avoid stains in the future. It was worth the cost.
Bailey did a fantastic job. Quick, professional and efficient. Did a great job.
Bailey was amazing. Prompt, professional, and very thorough. Highly recommend!
This was our first time using Stanley Steemer and Anthony our tech was great! He explained the process thoroughly, as well as doing a thorough job. At the end of the service he explained a program to pay upfront and get 3 visits for free cleaning any 2 rooms of our choosing on top of a discounted rate for additional…
Arrived on time did a wonderful job fine man. I would use him . Very informative. Thank you so much
Excellent service. The gentlemen who did the work were fantastic and my carpets look great.
Sam and Norman were excellent. Carpet looks new. Would definitely use again!
Jessica is prompt professional and gets the job done I highly recommend Stanley steamer and Jessica.
The gentlemen I had today were very pleasant and took their time, which I appreciate very much. I have used Stanley Steamer for 40 years and for the past several years, this has not always been the case in that they sometimes rush through the cleaning and I am left feeling disappointed. So, THANKS FOR TODAY!!
Bailey was very professional and went above and beyond at my home. She took her time with making sure that every area was cleaned thoroughly and took the time to educate me on ways to protect my carpet in the future. I look forward to working with her again.
Fabulous, personal service. Love my carpets now and would definitely call Stanley Steemer again. Many thanks.
Very courteous and professional. Did a great job
Tyril provided exceptional cleaning service and has our carpet looking new again. Very conscientious and professional. Thank you.
We had the pleasure of having Tyril Smith visit our home to clean our carpets. He introduced himself warmly and conducted a walkthrough before starting to identify any specific areas of concern. Tyril was exceptionally courteous and did an outstanding job cleaning three rooms and a hallway. He put in extra effort…
Lawrence did a great job on my 24 year old carpet! He took his time and gave me pointers for future cleaning! Thank you Lawrence
Two technicians professional and informative. Appreciate them doing amazing job on our sun room.
Both technicians were professional & did a wonderful job.
Fantastic job. The tech was very polite and helpful. Will use Stanley Steamer everytime. Thanks.
The ladies that cleaned my carpets were professional, on time, and great results! Very knowledgeable and courteous too!
James was efficient and friendly! Thanks for the great service.
Robert did an excellent job. He was very thorough and took his time to get the job done right
Wonderful service
Fantastic Job with Joseph and Lawance. Thank U Very Much. Have A Nice Day..!
Great job on pretty dirty carpets. Nice guy. Very congenial. Explained every step of the process which I appreciated.
The person was on time, very professional and explained everything that he was going to do.
These guys did a great job. I really appreciated their service, and professionalism.
Bailey was amazing! I will be requesting her to come out in the future! She did a wonderful job!
Tech was very friendly and courteous. On time and very professional. Job exceeded expectations. We will be using Stanley Steamer in the future.
Daimon was awesome!! Amazing experience. Patient as we asked questions. And thorough and helpful
Great knowledge of her trade. Fantastic job every time. Repeat customer.
Bailey did a great job- very easy to schedule and my carpets looks so much better!
I’ve been using Stanley Steemer for years now, they never disappoint! Bailey was awesome! I will definitely use her every time in the future if she’s available. What a professional! She did a thorough and excellent job cleaning my nasty carpets today!! Very professional and helpful! I’m now going to make an appointment to get our air ducts cleaned out!
I have used them 3 times so far for bi-annual cleanings since getting new carpet and for trying to extend the life of my sectional. Each experience has been very good in regard to quality of the service and professionalism and courteousness of the technician. I am very satisfied and will keep using their services.
Bailey was polite and efficient.
The service tech was very professional and performed his job very well.
Stanley Steemer has cleaned my white carpets as well as oriental rugs and sectional sofa for years and has always done an excellent job!
My technicians were wonderful. They were very polite. You should make a special effort to keep them.
My service was scheduled for 9-12 but my technician, Melvin called and asked if I would want them to arrive earlier since I was his first appointment for the day. Stanley Steemer technicians are always polite and professional. Melvin came in assessed the areas I needed cleaned, preformed the cleaning and recommended…
We had our carpets, tile, and grout cleaned by Allen. He was friendly, professional, and did a fantastic job! Highly recommend!
Stanley Steemer did a great job cleaning my badly stained carpets. The staff was very knowledgeable and helpful!! I recommend Stanley Steemer and will call on them again!!
Great experience. Allen took extra care and consideration to complete the job.
I really liked Allen! He was very professional and very considerate and sooo polite! No one and I mean no one has ever clean my carpets as well as he did ! Great job Allen, you’re the best. Alice Morgan.
Steven was phenomenal! He was super friendly with my kids and myself and very professional!
Bailey was wonderful! She not only did an excellent job on our carpets but was also very nice and professional. Our carpets smell great and look brand new. HIGHLY recommended!!
Cody was professional and very attentive to the job at hand!
Steven (Mike) did a superb job!!!!! He was very meticulous and took his time. We have signed up for the four cleaning plan. That should tell you what a good job he did.
Austin and William arrived on time, explained what they were about to do, and worked diligently until the work was finished. When they finished, my 30 year old wall to wall carpeting looked amazing, as did my area rug and 30+ year old sofa. Both guys were friendly and polite. I am very pleased and recommend them…
We are quite pleased with Stanley Steemer's work on the carpet and area rugs. Derrick did a great job delivering and placing the area rugs. Derrick was so nice! We will be using your service again sometime.
Derrick was excellent! I showed him the area of concern on my carpet and he knew just what to do to fix it. It turned out perfect and I am highly satisfied! He was punctual, kind, and explained everything he was doing to me. If you need your carpet cleaned, he is your guy!
Carpet looks great.Thanks
Another great service by Stanley Steamer! William was great! He communicated well about what he was going to do and the price of extras I wanted done. My carpet looks and smells great!!!! He also did not pressure me into purchasing a package. He told me about it but said don't feel pressured. Loved that!! I don't…
Austin was amazing, personable, and professional! He was so understanding and offered excellent advise! He is an asset to your company, well as William. Thank you again!
The stains where not treated at all. Looks like they just did a basic run over it with the shampooer. Waste of money. Very disappointed. Should have just done it ourselves.
From start to finish James’s and his partner, Justin’s , professionalism and friendliness and exceptional job left me completely satisfied! I have used , Stanley Steemer for decades. I’ve always had good service and the technician I had previously been requesting has moved on, so I asked the dispatcher for a…
Nicholas got right to work and cleaned the car carpet stains I thought would never come out including the ones from new lumber that I slid into the back of my 4Runner. Anybody that's hauled 2x4's from Lowes knows what I'm talking about. Awesome guy, great equipment and knows the tricks of the trade. Carpet never…
They showed up on time and completed the job in about an hour. Quick and professional.
Nicholas was awesome! Very professional, very thorough, was quick, and efficient! If I have to get my carpets cleaned again I will definitely choose Stanley Steamer!
John is a highly conscientious young man. He called us to let us know when he was coming, he showed up on time, and he was very courteous, kind and professional throughout. My mother is elderly and he was very patient with her. He is an excellent representative for Stanley Steemer. Would recommend him to anyone!!
We had Alec come out to clean my upstairs carpets as well as my sectional sofa. He was very professional and very nice. As he was finishing my couch, he noticed the water had shut off and had gone to check it out. Turns out my basement had standing water related to a busted spigot on my house even after a pressure…
I was given the day and time I wanted, the cleaner showed up right on time and did a wonderful job. I will definitely return for future business.
Michael was wonderful. Very professional and paid close attention to problem areas of carpet.
Nicholas was great!! The whole process was easy and my carpet looks great.
Great job!
Fast prompt with excellent results
Bailey was so kind and was able to quickly clean and deodorize my apartment carpeting. Overall, it was a painless experience and I will be using this company again the future.
John was personable & professional, offering suggestions and fully explaining products/services. Carpets turned out better than I expected. Highly recommend.
Nice, friendly service. I have used other local companies over the last eight years I have owned my house always getting a lower price quote online. But when the company shows up they nickel and dime the extra costs to get a decent clean but even then it’s still a shoddy job. Carpets look and smell great and so does the loveseat.
Was wonderful thanks
Rob was professional, knowledgeable, and did a great job!
Great job!
Service was excellent! Tech was very polite and considerate. Will definitely use this company again.
Melvin came out to clean our carpets today. He was a delight to work with! Very knowledgeable and passed along some tips for carpet care and maintenance. He was on time, responsive to communications, and did fantastic work. I would highly recommend this company and Melvin for any of their services. Job well done!
Ryan was very kind and he worked quickly when cleaning our carpets! The entire upstairs and two large area rugs were completely cleaned in just a couple of hours! Lastly there were several stubborn stains we have had in our carpet for over a year that were able to come right up so the carpet looks almost brand new…
Bailey was very good. She was very efficient. So happy for her she is the only woman at this particular office!! She was very sweet!! She finished very quickly..
Melvin was professional, efficient and friendly.
Technician nice respectful.
Derick and Austin were phenomenal! They worked so well as a team and were very mannerly. They cleaned my entire house in no time and I am very impressed and happy with the results! Derick and Austin showed up on time, were professional and I will request to have them come out and help me again!
Very nice and quick. Carpet looks great.
Great experience! Quick response, diligent work and good value! Thanks!
John did ann amazing job and went above and beyond every other carpet cleaner that I’ve ever had!!! He was professional, on time, extremely nice, and did an outstanding job.l!!! We will definitely be using Stanley Steemer again because of employees like this.
Micheal and Luke were great. They paid attention to details and addressed all my concerns. Very professional and hard working. I would recommend them to my family and friends.
Carpets look lovely. Ryan is very courteous and professional. Did an excellent job. I'm very well satisfied.
Quick response, professional, courteous, great job.
Michael did a great job. Answered all my questions.
John was amazing! He explained all the steps to me and made suggestions for the future! I will definitely be scheduling with him again!
Ryan did a real good job very nice couldn’t ask for no better’s thank you Ryan
I always use Stanley steamer and usually get the same two people. They are very nice, quick and professional and on time. My rugs get very dirty in our living area with several pets and stanley steamer always does a great job.
Great service and value. Melvin our technician was very professional, polite, worked efficiently, he answered any questions I had. Would use Stanley Steamer again.
Very professional and knowledgeable about their services and products. They showed up on time and did the job in a timely fashion. They were polite, respectful and clean. My carpets look great. This was our first time and I will use Stanley Steamer again in the future.
Really did a great job my carpet looks brand new
James was awesome. Everything came out great and he fast and professional. Thanks for a great job
I have been using Stanley Steamer for several years and everyone has always been wonderful to work with. The teams are always extremely professional and do great work. They truly go above and beyond for their clients and I will continue to book wit them in the future.
Great job. Nice young man.
Very respectful and fast ! I was pleased with outcome
Great service!
Great guys and work was excellent!!
Ryan was very professional. An excellent technician. I would want him again for next carpet job!
Austin James and Derick (I think that was his) were very polite and respectful to me. Both of these young men were very friendly and professional. I highly recommend and would use them again if needed. Job well done!
Awesome job great performance
Very professional and very good work!
Very professional and friendly.
Alex did a great job took his time. It look great when he was done. He was proud of his work.
Arrived on time and work done efficiently and all looks good
We had 2 offices cleaned at work which were stained and very dirty. They look brand new again. Thanks!
Bailey was a plesent surprise. I expected a very different person. She was very helpful and I didnt feel hustled at all. I will be calling and requesting Bailey next time as well. Thanks Girl. You are professional...
Bailey was awesome !
Very nice and professional!
Very prompt, professional and courteous. Great job!
Service was great, professional, courteous, and efficient.
Also cleaned hardwood floor
John was absolutely awesome. He was very professional and attentive to the needs we had for our home. Our carpet looks like it was just installed. Exceptional service!
I’m so impressed by the service of Stanley cleaners! From the person I spoke with who set up the appointment to the person who steamed the carpets… everything was great and each person knowledgeable and professional. The carpets look and smell amazing!! No more stinky dog smell!! So happy!
The worker was very accommodating of me working from home at the time and did a great job. And the carpet looks great now.
Bailey did a great job. She cleaned our master bedroom carpet and cleaned and sealed the tile in the master bath. I will have her come to clean the hardwood floors.
Thank you for a great job!
John was a great, respectful technician, and was very informative on the the process. He offered a variety of services for us, and done his job very efficiently. 10/10 recommend!
James Moore was who cleaned my carpet today. super awesome guy. he give me an overview of everything he was going to do before in case i needed to make any changes. he explained everything as he was cleaning. he took enough time to make sure everything was done properly but didn't take forever. very professional and…
I really like that you can see the pic of the person that is coming and you can track them.The technician was very nice and he told me before he started what to expect. I would definitely be using this service again
James was very thorough and honestly the best technician I’ve received from this company. I will use him from now on if possible.
Wonderful Service! Alec was extremely professional, fun personality and willing to make sure my needs were met. He was extremely patient with me and explained everything step by step. Thanks so much!
I'm a loyal customer of Stanley Steemer for over 20 years for a reason! Their professionalism and work is always impeccable.
Very efficient and thorough.
Very professional & Good quality service!
Ryan was very professional, courteous and quick. The carpets looked and smelled great.
Excellent cleaning very satisfied
The gentleman that cleaned was considerate, professional and an exceptional carpet cleaner. A+. It’s nice to be impressed!
David did a wonderful job! Our carpets look and smell so much better! He was great with our fur babies too :)
My carpets had quite a few dark spots from my dogs which Robert did a great job removing. Also, my stairs were in bad shape; removed spots, blue dye and high traffic dirt. Everything is looking good!
Incredible job! Really happy with how our carpets turned out!
I was very impressed by your Technicians. They are truly assets to your company.
Very thorough & timely.
Three weeks ago I posted a negative review for the poor service I received from Stanley Steemer. This post was followed by a response from Stanley Steemer stating I would soon receive a call from management in an attempt to address my concerns and hopefully fullfill their advertised promise of "Satisfaction…
The guy who performed the cleaning service,Melvin,was a nice, friendly, polite and knowledgeable person. I think he is a great asset to your company.
Did an amazing job! Definitely recommend!!
Alec was very professional and did a wonderful job. He explained the process and informed me of other products that were available too!
Great experience today! Efficient, fast, careful, pleasant…. Thanks, Stanley Steemer!
Alec did a great job!!!
He did a great job getting stains out of the carpet!
We moved into a new house and the previous owners had pets. The technician was absolutely fantastic. So helpful and informative. The carpets and stairs all look great and I was so impressed by the performance and my amazing technician that I signed up for the maintenance plan with them!
Alec is a wonderful job cleaning my carpets. He was very professional and on time!!! Would definitely use Stanley Steemers and Alec again!!
I was so impressed with this service! Bailey was so professional, kind, and knowledgeable about what I needed. They were quick and efficient and I was beyond happy with the results. I highly recommend using them!
Very good & tech was very knowledgeable & friendly
Both the technicians were so professional and kind. They did an awesome job with our carpet!
My area rugs are vibrant again! Melvin was so professional, polite, and thorough in completing the job. He removed pet stains that I thought were permanent. I’m holiday ready and thankful for Melvin! Thanks, Stanley Steemer!
My service was supposed to be free. They charged me 67! I want be doing business with Stanley Steamers again!
They nice and knew their business
Very polite, took their time on tough areas and got the job done !
They were prompt (even early!), professional and did an excellent job
Did a great job! Carpets look like new again
Both of the men were exceptionally professional, courteous and explained their services very well. Thank you for being so prompt as well!
Derek and Austin were amazing! They arrived on time and both were very polite and professional. They were thorough with any questions asked and with the cleaning of our carpets. They were top notch to say the least.
The technician did an excellent job. I am pleased with the service he performed. I thank you so very much.
Did a great job. Floors look great!
Everything looks good, but I wish she had moved my couches and cleaned under them. I asked her to do it…she was working alone and I’m not sure she could handle that.
Amazing.
Nick did an excellent job!! His customer service was EXCELLENT!!! Great manners!!! Very respectful!!!
Very professional and helpful…Michael was awesome
Mike did an excellent job cleaning our carpet. He was hardworking, knowledgeable and friendly.
Marvin was excellent. Very professional and thorough. He did a fabulous job. Highly recommend him. 👍
Excellent, you can send this service person anytime.
Customer oriented and very efficient!
Very personable and professional service.
Very professional and nice workers.
Melvin did an excellent job on the carpet and was very professional!
Dude can clean carpets, would recommend.
Excellent service. The technicians were very personable! Would definitely have these technicians back again. Great job!
The Stanley Steemer crew was very polite and professional. They came in our home and were very efficient doing the carpeting in three areas. I would highly recommend this company for your carpet cleaning needs.
So conscientious both in explanation and in work. Austin and Derrick were wonderful!
Very professional! Arrived promptly, cleaned up after work was completed, explained the entire process. Highly recommend!!
James did a great job cleaning my carpet. I will recommend him anytime.
Great job Stanley Steamer! Prompt and great communication, large area cleaned and deodorized
First they were safe and punctual, second they paid attention to detail, third was the transformation of my floor from messy to marvelous
Nick Fraley was very well spoken, kind, and friendly. He took the time to explain things we could do to keep the life of our carpet. Highly recommend requesting him for your tech.
Great crew with great results!
Melvin was very professional and did excellent job
Alan was timely in his arrival, pleasant & professional. He did a great job! I will use Stanley Steemer again.
Professional workers that were on time, and provided quick and quality seevice.
My family and I just moved into our new home and needed the carpets cleaned due to a lingering pet odor I couldn’t remove on my own. Nick was friendly, he did a good job of explaining the whole process, and before starting the job, set proper expectations towards a stain in my hallway that may or may not come up.…
The man that came out today was very respectable and knew exactly what he was doing he even got three stains out of my carpet that had been on there for eight years and he is the only one that knew how to get rid of them I will request him every time I had my carpets clean now
Always very professional and they always do an excellent job.
Excellent service! Very professional.
Highly recommend, I have them come out at least once a year and every time they are punctual, professional and friendly. They do a great job!
I am so impressed by Stanley Steemer as a company. The tech was friendly, professional and knowledgeable. He did a fantastic job. I WILL use Stanley Steemer again!
James was great! Professional, kind, and efficient.
Bailey and her co worker we’re very professional and did an excellent job. They were friendly and I would defiantly use them again.
He did an excellent job my carpet looks brand new again!
Dustin did a great job, and was very nice and professional. My dog loved him! Thanks, and will use again.
Such a kind young man who got right to work absolutely reviving the carpet in the kids' rooms. Simply amazing!! Next week he'll work his magic on our tile flooring 😊 BRAVO and WELL DONE!
He was amazing! I’ve been so embarrassed about my carpet from having 10 puppies and a foster dog who wasn’t potty trained. The smell and look alone was awful. They got all the stains and almost all the smell out! I’m so happy and he was so polite.
Great and affordable..thanks..
I was able to schedule service quickly. From the first phone call to the technician leaving this was a 100% positive experience. Great company and great staff!
Always very professional
Nick did a great job. Very professional and very personable.
Dustin Hildenbrandt from Stanley Steemer was absolutely wonderful. He arrived early, thoroughly explained my options, and then completed the carpet cleaning promptly. Dustin was courteous and professional at all times.
Justice did awesome. He explained the service and delivered. He met my dog Jay and was very professional. Give him a raise. I live in a rental house. He recommended deodorizing the carpet which the landlord agreed. He worked non stop clean and scrubbing the 788 feet of carpet. He was direct honest and the results are very good.
Very kind and polite technician!
Gave us advice on how to take care of our flooring going forward and protect from pet staining. He was very efficient cleaning our carpet and flooring. Extremely professional
Dustin did a great job with our carpet. It’s carpet from the previous owners from our house and looks so much better than it did. The service was really quick and we’re very happy with the results.
Melvin did a fabulous job! Quick and great results. Definitely recommend and will use again!
James was efficient, on time and very friendly and helpful. He really knows his product! Service was awesome!
Great job
Prompt, professional and personable. Quality work by quality people!
Aiden did a great job on our carpets! He was prompt and gave us a thorough explanation of what he’d be doing, and he worked efficiently. He also gave us instructions on how to get the carpets to dry the best. I will definitely be using Stanley Steemer again, and would recommend them to anyone! They also do rugs, hardwood, and tile!
Antjuan and his partner were right on time, professional, quick and did a great job. Very satisfied!
They were very efficient and the rep was very professional and accommodating. I would you again for sure.
Great service. Zero complaints. 10/10 would recommend & use again.
Dustin was excellent. Very business like, took his time and methods to do a great job. 10 star rating for Dustin!
They just left and I see some places that they missed on my stairs , we touched it and it is dry, so I think he missed a few steps all together, with stains. I would love to see them come back and get it if they could.
I can always count on Stanley steamer to do a good job in a timely way in a professional manner. Thank you very much for great service!
Clean, nice, friendly
On time, really good experience, the guys were quick and efficient. Didn't waste no time in getting the job done. Really great time. Thanks guys.
They arrived on time, clearly explained what they would do,went right to work, clearly planned who did what, as they worked they asked if I was satisfied. I am very pleased and have them again.
Great service - Aiden was very professional and did a fabulous job cleaning our carpet.
Aaron was very professional. He explained everything from start to finish. I will use your business again in the future. Thank you Marsha Young
We were moving into a new rental unit that had not been cleaned. The floors looked and smelled disgusting from smoke and pets from the previous tenants. Aiden got out all of the stains and smell and did a wonderful job very quickly. Highly recommend him for anyone in the area!
Excellent service very friendly and professional cleaners
Very polite and professional. Wasted no time getting the job done. Great job.
They were very friendly and professional. Our carpets look GREAT now!!
James did a great job cleaning our carpets. They were scheduled to come anytime between 12 and 5 and showed up right at 12. The whole process was super fast and they got all our stains up. We would highly recommend them.
They did a great job cleaning our carpet!
fully satisfied after they came back. Tech told me the previous guy was suppose to hook the water up which he never did smh.
The carpet looked Awesome!!! Extremely Awesome!! They were very professional and Jason explains everything that he was doing. Overall, I would recommend Stanley Steemer to anyone and the gentleman that did our carpet did great! 😀
The guys that came out did a great job. Very professional. Answered all questions and seemed very knowledgeable. Def will use again and recommend to anyone that needs it
James and his partner did a fantastic job. Thank you.
Sam was such a nice guy. Extremely mannerly and professional. Some of the stains didn’t come all the way up but I feel he did everything in his power to make it look as good as possible. My carpet is light beige so it’s hard to get completely stain free.
Dustin and Aiden came out and cleaned my carpets. I was amazed! I have never had them come out before and they did an amazing job! Straight to the point answered all my questions and they were not pushy at all about needing anything extra which was much appreciated! I would definitely recommend either one!
Sam was fantastic, knowledgeable, and friendly . We will have him back to do our next cleaning.
Very professional and thorough
Great service, helpful, and friendly. Thanks much
The technician that came to my home was professional and did a great job! I would definitely use them again and ask for the same technician.
Excellent and courteous service! Very thorough!
Excellent service!
My experience was great! Antjuan was professional, so kind, and punctual. I recommend this business and will use them again in the future!
Efficient and pleasant on providing service. He was very nice and hard working. Completed tasks and cleaned up afterwards. Great job.
Made the carpet good as new. Had the grout cleaned but it didn’t come up as good as I hoped it would. The tech was really professional in how he explained everything. Will be using this company again.
Technician Grant was professional and did outstanding job. Will do business with them again in the future based on this service experience.
Very professional and courteous. Great job!
Sam, my technician today was fantastic. Very attentative, friendly and professional. Will request him specifically on my next cleaning.
Excellent service !
We have been very pleased with Stanley Steemer over the years. James is an excellent Tech - personable, professional and knowledgeable. Another big plus was that he was masked while working and about to get his Covid booster. Great job!
Mark did an excellent and thorough job. Great guy! Stanley Steemer has always done a great job for me.
Technician was awesome.
Great service by Mark. Got all 5 rooms with stairs finished in an hour and a half! Will definitely recommend!
Jessica did a very good job. She was very professional and thorough in cleaning my carpet. Would request her again. Highly recommend.
Timothy did a wonderful job on my carpets .
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 594 | $170–$334 |
| General carpet cleaning | 562 | $170–$334 |
| Upholstery cleaning | 237 | $183–$347 |
| Pet stain & odor removal | 215 | $146–$348 |
| Area rug cleaning | 138 | $170–$447 |
| Carpet cleaning | 59 | $163–$310 |
| HVAC duct & vent cleaning | 34 | $317–$928 |
| Flood restoration | 10 | — |