Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Stanley Steemer

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 2,790 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 91% of carpet cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 88% of carpet cleaning.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 89% of carpet cleaning.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.562
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 112
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 562 Google reviews tagged “General carpet cleaning” · showing 100

Ronni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Cayden did a great job getting our carpets cleaned after a high traffic year! They look and smell great and he helped me to get a great price. Thanks again for all your hard work!

Paid $100–150Great priceCarpet steam cleaningGeneral carpet cleaning
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Norman cleaned my carpet for me today. He was very courteous, professional and did an extremely thorough job in a short amount of time. Both Norman and Stanley Steamer are highly recommended.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
KrystalLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Antjuan was very professional and done an excellent job on my carpet! Highly recommend!

Paid $150–200Reasonable priceGeneral carpet cleaning
JefferyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lawrence was a great and friendly worker and also a knowledgeable carpet cleaner. Would like to have him back in future.

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removal
ChrisLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jacob and Austin did an excellent job. Very polite and answered all of concerns and questions . They went above and beyond. Excellent team. Thank you gentlemen!

Paid $400–450Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
Randy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Allan was very polite and efficient. He did a fine job!. Good price for service performed. Thank you!

Paid $100–150Great priceGeneral carpet cleaning
akayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Austin was and Is Amazing ! Super professional and does he very best to make sure you are getting the best possible results and Care for your carpet ! I would Highly recommend! I wish I took a picture before because I love my carpets now ! Thank you so much Austin for your Hard Work you did Amazing

General carpet cleaningCarpet cleaningPet stain & odor removal
Corbitt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job! Reasonably priced for 4 rooms.

Paid $300–350Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Adam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bryan was great. Very communicative, explained the whole process, and worked quickly and efficiently! Definitely will be using again

Paid $300–350Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
GeniaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very quick! In and out!!! Looks great! 3 upstairs bedrooms.. about 30 minutes!

Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal
JohannaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★

I have used Staneley Steemer several times in the past and have not had any issues. However today was not the normal experience. My service was scheduled between 8 and 12. I did not hear from anyone untill after I called at 11 am. The technician was not here untill 1225. Then the van did not work and it took an hour…

Paid $200–250Great priceGeneral carpet cleaning
Jennie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Conscientious, courteous and careful. Cleaning is great.

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removal
Wayne16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

On time and finished in an hr doing 3 bedrooms & area rug

Paid $150–200Reasonable priceGeneral carpet cleaning
Kristine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great job- fast and friendly service Carpet cleaned up well also cleaned out linoleum- looks great

Paid $150–200Reasonable priceGeneral carpet cleaning+ Punctuality+ Professionalism
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Lawrence was great he explained everything he was doing and did a fabulous job highly recommend!

Paid $400–450Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Dennis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Bryan did an excellent job. 👍

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Highly recommend! The tech got stains out of the carpet and did a great job with the overall cleaning. He was exceptionally courteous. Good experience.

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
KIMBERLY5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The entire process was easy & stress free. Norman was so courteous & diligent. I didn't have high hopes for our carpet but, WOW! Great job Norman & Stanley Steemer! Thank you!

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Sherman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Friendly,courteous, very professional!! 10stars if were possible!!

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Tina15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Both men did a thorough job and were professional

Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Amelia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Bailey and Austin were fantastic! Super knowledgeable and efficient! Did a fabulous job and were kind and personable! I highly recommend them and we will use them again in the future!

Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very good job! Completely satisfied with service.

Paid $500+Reasonable priceCarpet steam cleaningWater damage-related cleanup & repairUpholstery cleaning
DanielLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The attention to detail and service was amazing! Antjuan was polite, listened, and made me feel like the value was worth the cost. I cannot recommend Antjuan any higher! I will be asking for him every time!

Paid $250–300Reasonable priceCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Sam was very professional and through with his explanations of things he was doing. Got the carpets very clean. Lots of spots and got them all out. Outstanding service.

General carpet cleaning
Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Austin did a great job of explaining my options and making recommendations. We are very happy with the results.

Carpet steam cleaningGeneral carpet cleaning
Gina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Austin was great! Very professional and made us aware of our options

Paid $100–150Reasonable priceGeneral carpet cleaning
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great crew of guys working on our floors! Polite, helpful, and efficient! Excellent work! Also had the ventilation cleaning service as well. Both team were great!

Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
JohnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Bailey was polite, friendly and professional. She did a great job!

Paid $100–150Great priceUpholstery cleaningGeneral carpet cleaning
Reese2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Austin was great! Very professional and on time!

Paid $300–350Reasonable priceCarpet steam cleaningGeneral carpet cleaning
abbas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Florence was professional Need and edit. Great job. Pictures before and after.

Paid $500+Not sureCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Lucy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very professional and did an excellent job. He also gave me tips and I appreciated his work ethic. Thanks Austin!!

Paid $500+Reasonable priceGeneral carpet cleaning+ Professionalism
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional, customer friendly and timely.

Paid $400–450Great priceCarpet steam cleaningGeneral carpet cleaning
Cathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

It was a great experience! Lawrence arrived on time and very prepared to work. He discussed our requests and offered his valued opinions. We added 2 more rooms for a very reasonable cost. Lawrence worked very hard, non-stop until the job was done. We appreciate his respect of our furnishings. He explained to…

General carpet cleaning
Patricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Stanley Steemer many times and I am always really pleased with the results. Your tech Samuel did an awesome job today.

Paid $50–100Reasonable priceGeneral carpet cleaningPet stain & odor removal
PhillipLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I've been using Stanley Steemer for several years. Generally I was very pleased with the work. This was the worst, most unprofessional crew that I have ever experienced since using Stanley Steemer! They did not properly install the padding around the outside door to protect from fumes. They did not put any wet…

Paid $100–150Great priceGeneral carpet cleaning
TammyLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bryan did a wonderful job cleaning our carpets. Not only clean but fresh as well. A protectant was put on the carpets to avoid stains in the future. It was worth the cost.

Paid $150–200Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
Penny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bailey did a fantastic job. Quick, professional and efficient. Did a great job.

Paid $150–200Reasonable priceGeneral carpet cleaning
bryson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bailey was amazing. Prompt, professional, and very thorough. Highly recommend!

Paid $400–450Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
ChristianaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was our first time using Stanley Steemer and Anthony our tech was great! He explained the process thoroughly, as well as doing a thorough job. At the end of the service he explained a program to pay upfront and get 3 visits for free cleaning any 2 rooms of our choosing on top of a discounted rate for additional…

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
BettyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arrived on time did a wonderful job fine man. I would use him . Very informative. Thank you so much

Great priceCarpet steam cleaningGeneral carpet cleaningService not listed
Cassandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service. The gentlemen who did the work were fantastic and my carpets look great.

Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sam and Norman were excellent. Carpet looks new. Would definitely use again!

Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
doreenLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jessica is prompt professional and gets the job done I highly recommend Stanley steamer and Jessica.

Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The gentlemen I had today were very pleasant and took their time, which I appreciate very much. I have used Stanley Steamer for 40 years and for the past several years, this has not always been the case in that they sometimes rush through the cleaning and I am left feeling disappointed. So, THANKS FOR TODAY!!

Carpet steam cleaningGeneral carpet cleaning
ThomasLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bailey was very professional and went above and beyond at my home. She took her time with making sure that every area was cleaned thoroughly and took the time to educate me on ways to protect my carpet in the future. I look forward to working with her again.

Carpet steam cleaningGeneral carpet cleaning+ Punctuality+ Professionalism+ Value
Patricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fabulous, personal service. Love my carpets now and would definitely call Stanley Steemer again. Many thanks.

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very courteous and professional. Did a great job

General carpet cleaningArea rug cleaning+ Professionalism
DeeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tyril provided exceptional cleaning service and has our carpet looking new again. Very conscientious and professional. Thank you.

Carpet steam cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We had the pleasure of having Tyril Smith visit our home to clean our carpets. He introduced himself warmly and conducted a walkthrough before starting to identify any specific areas of concern. Tyril was exceptionally courteous and did an outstanding job cleaning three rooms and a hallway. He put in extra effort…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lawrence did a great job on my 24 year old carpet! He took his time and gave me pointers for future cleaning! Thank you Lawrence

General carpet cleaning+ Quality
Tunya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Two technicians professional and informative. Appreciate them doing amazing job on our sun room.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Professionalism
Cheryl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Both technicians were professional & did a wonderful job.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fantastic job. The tech was very polite and helpful. Will use Stanley Steamer everytime. Thanks.

Upholstery cleaningGeneral carpet cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The ladies that cleaned my carpets were professional, on time, and great results! Very knowledgeable and courteous too!

Carpet steam cleaningGeneral carpet cleaningCarpet cleaning+ Punctuality+ Quality+ Professionalism
Kara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

James was efficient and friendly! Thanks for the great service.

General carpet cleaning+ Professionalism+ Value
MarianneLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Robert did an excellent job. He was very thorough and took his time to get the job done right

Upholstery cleaningGeneral carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Wonderful service

General carpet cleaningPet stain & odor removalService not listed+ Punctuality+ Professionalism
Todd7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fantastic Job with Joseph and Lawance. Thank U Very Much. Have A Nice Day..!

Carpet steam cleaningGeneral carpet cleaning
Martha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job on pretty dirty carpets. Nice guy. Very congenial. Explained every step of the process which I appreciated.

General carpet cleaningService not listed
Frances9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The person was on time, very professional and explained everything that he was going to do.

General carpet cleaning
ZacharyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These guys did a great job. I really appreciated their service, and professionalism.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Susan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Bailey was amazing! I will be requesting her to come out in the future! She did a wonderful job!

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tech was very friendly and courteous. On time and very professional. Job exceeded expectations. We will be using Stanley Steamer in the future.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
KishonnaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Daimon was awesome!! Amazing experience. Patient as we asked questions. And thorough and helpful

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
DAVID3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great knowledge of her trade. Fantastic job every time. Repeat customer.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
amanda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Bailey did a great job- very easy to schedule and my carpets looks so much better!

General carpet cleaning
Karin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve been using Stanley Steemer for years now, they never disappoint! Bailey was awesome! I will definitely use her every time in the future if she’s available. What a professional! She did a thorough and excellent job cleaning my nasty carpets today!! Very professional and helpful! I’m now going to make an appointment to get our air ducts cleaned out!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
JeremyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used them 3 times so far for bi-annual cleanings since getting new carpet and for trying to extend the life of my sectional. Each experience has been very good in regard to quality of the service and professionalism and courteousness of the technician. I am very satisfied and will keep using their services.

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Carolyn15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Bailey was polite and efficient.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Stephen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The service tech was very professional and performed his job very well.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Stanley Steemer has cleaned my white carpets as well as oriental rugs and sectional sofa for years and has always done an excellent job!

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My technicians were wonderful. They were very polite. You should make a special effort to keep them.

General carpet cleaning+ Value
Katrina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My service was scheduled for 9-12 but my technician, Melvin called and asked if I would want them to arrive earlier since I was his first appointment for the day. Stanley Steemer technicians are always polite and professional. Melvin came in assessed the areas I needed cleaned, preformed the cleaning and recommended…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Value
Alisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had our carpets, tile, and grout cleaned by Allen. He was friendly, professional, and did a fantastic job! Highly recommend!

General carpet cleaning+ Punctuality+ Professionalism
Karen14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Stanley Steemer did a great job cleaning my badly stained carpets. The staff was very knowledgeable and helpful!! I recommend Stanley Steemer and will call on them again!!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality
Barbara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Allen took extra care and consideration to complete the job.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Alice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I really liked Allen! He was very professional and very considerate and sooo polite! No one and I mean no one has ever clean my carpets as well as he did ! Great job Allen, you’re the best. Alice Morgan.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steven was phenomenal! He was super friendly with my kids and myself and very professional!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
DonnaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bailey was wonderful! She not only did an excellent job on our carpets but was also very nice and professional. Our carpets smell great and look brand new. HIGHLY recommended!!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody was professional and very attentive to the job at hand!

Carpet steam cleaningGeneral carpet cleaning+ Professionalism+ Value
Sonia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Steven (Mike) did a superb job!!!!! He was very meticulous and took his time. We have signed up for the four cleaning plan. That should tell you what a good job he did.

General carpet cleaning+ Responsiveness+ Quality+ Value
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin and William arrived on time, explained what they were about to do, and worked diligently until the work was finished. When they finished, my 30 year old wall to wall carpeting looked amazing, as did my area rug and 30+ year old sofa. Both guys were friendly and polite. I am very pleased and recommend them…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Cindy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are quite pleased with Stanley Steemer's work on the carpet and area rugs. Derrick did a great job delivering and placing the area rugs. Derrick was so nice! We will be using your service again sometime.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Kinsey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Derrick was excellent! I showed him the area of concern on my carpet and he knew just what to do to fix it. It turned out perfect and I am highly satisfied! He was punctual, kind, and explained everything he was doing to me. If you need your carpet cleaned, he is your guy!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carpet looks great.Thanks

Carpet steam cleaningGeneral carpet cleaning+ Quality
AndiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Another great service by Stanley Steamer! William was great! He communicated well about what he was going to do and the price of extras I wanted done. My carpet looks and smells great!!!! He also did not pressure me into purchasing a package. He told me about it but said don't feel pressured. Loved that!! I don't…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
MarisaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Austin was amazing, personable, and professional! He was so understanding and offered excellent advise! He is an asset to your company, well as William. Thank you again!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shasta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

The stains where not treated at all. Looks like they just did a basic run over it with the shampooer. Waste of money. Very disappointed. Should have just done it ourselves.

General carpet cleaning− Quality
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From start to finish James’s and his partner, Justin’s , professionalism and friendliness and exceptional job left me completely satisfied! I have used , Stanley Steemer for decades. I’ve always had good service and the technician I had previously been requesting has moved on, so I asked the dispatcher for a…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Armando6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicholas got right to work and cleaned the car carpet stains I thought would never come out including the ones from new lumber that I slid into the back of my 4Runner. Anybody that's hauled 2x4's from Lowes knows what I'm talking about. Awesome guy, great equipment and knows the tricks of the trade. Carpet never…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jeremy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They showed up on time and completed the job in about an hour. Quick and professional.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicholas was awesome! Very professional, very thorough, was quick, and efficient! If I have to get my carpets cleaned again I will definitely choose Stanley Steamer!

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Phillip6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John is a highly conscientious young man. He called us to let us know when he was coming, he showed up on time, and he was very courteous, kind and professional throughout. My mother is elderly and he was very patient with her. He is an excellent representative for Stanley Steemer. Would recommend him to anyone!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Hanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Alec come out to clean my upstairs carpets as well as my sectional sofa. He was very professional and very nice. As he was finishing my couch, he noticed the water had shut off and had gone to check it out. Turns out my basement had standing water related to a busted spigot on my house even after a pressure…

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Christopher12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was given the day and time I wanted, the cleaner showed up right on time and did a wonderful job. I will definitely return for future business.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael was wonderful. Very professional and paid close attention to problem areas of carpet.

General carpet cleaning+ Quality
Aranessa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicholas was great!! The whole process was easy and my carpet looks great.

General carpet cleaning
BarbLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Beck7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast prompt with excellent results

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Corie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bailey was so kind and was able to quickly clean and deodorize my apartment carpeting. Overall, it was a painless experience and I will be using this company again the future.

General carpet cleaning+ Punctuality+ Quality+ Professionalism

Show more general carpet cleaning reviews (462 more) →

Price

$227-12% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 66%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning594$170–$334
General carpet cleaning562$170–$334
Upholstery cleaning237$183–$347
Pet stain & odor removal215$146–$348
Area rug cleaning138$170–$447
Carpet cleaning59$163–$310
HVAC duct & vent cleaning34$317–$928
Flood restoration10—

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