How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 2,790 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for HVAC duct & vent cleaning
Clear ✕All 34 Google reviews tagged “HVAC duct & vent cleaning” · showing 20
William and Brian are both an asset to your company. They were friendly, knowledgeable, professional, explained process from start to finish showing pictures and answering all my questions.
Nick and Aric were great! They were very efficient and knowledgeable about the process. I have 2 HVAC units so it took about 2&1/2 -3 hours total. I feel like I’m breathing fresher air already! I included a picture of the truck with its HEPA vacuum/cleaning system at work. (That is a cloud way in the back, not exhaust or debris coming from the truck!:))
We have used Stanley Steamer before but found this Lexington crew better than we have ever experienced.. They were prompt , courteous and when we were told that our laminate wood floor couldn’t be safely cleaned Jason and Elliot instructed us in a way in which we could clean these floors. We asked for some other…
I received great service with pictures before/after the cleaning of my air ducts. Friendly, knowledgeable technicians!
The guys were very polite but professional. Gave me some helpful hints to save myself some money on the long run. Would recommend.
Very friendly, knowledgeable, helped with advice for future maintenance. Did a great job!
Excellent service. Paid exactly what was quoted. Very professional and friendly technicians! Will use Stanley Steemer for all future services needed as well.
The techs were very knowledgeable and did an awesome job. I highly recommend Stanley Steamer and these 2 specific techs.
Friendly and professional. Would recommend
Both gentlemen were professional and polite.
Great job with minimal fuss!
Nick and William were wonderful. Very knowledgeable, professional and efficient! Provided an amazing cleaning service in December, then came for a follow up when we noticed a new foul odor. They took care of the problem swiftly and professionally. Would highly, highly recommend!
Great service. Very informative.
Nick and Cy were very professional and did an exceptional job. Nick took pictures of problem areas and shared options for correcting with no pressure.
They're a fantastic friendly and very curious
Great service! Thank you so much!
Air duct cleaning was smooth and seamless. Technicians did a great job of informing me of the process.
Extremely happy with the service received today! The gentlemen were very polite & professional, loved on our golden retrievers, and answered all my questions thoroughly. Would not go anywhere else!
Very professional & reasonably priced
Nick and William did an outstanding job at my residence today. Polite, friendly , knowledgeable and efficient. Thanks so much from the Caudill- Gurwell family.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 594 | $170–$334 |
| General carpet cleaning | 562 | $170–$334 |
| Upholstery cleaning | 237 | $183–$347 |
| Pet stain & odor removal | 215 | $146–$348 |
| Area rug cleaning | 138 | $170–$447 |
| Carpet cleaning | 59 | $163–$310 |
| HVAC duct & vent cleaning | 34 | $317–$928 |
| Flood restoration | 10 | — |
