How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 2,790 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 238 Google reviews tagged “Upholstery cleaning” · showing 40
Very professional. Great job!
Technician was curtious and thorough.
I had all the tile floors in my house cleaned and the grout sealed. He did a great job. My floors look brand new.
The servicemen were friendly and efficient. They did offer several add ons but I’m sure that’s the approach. I was satisfied with the job.
Showed up on time, communicated well and did a great job overall.
Austin did a nice job and explained the work that was done. He was respectful of property and us. Thank you
Nice and friendly very informative! Overall great experience!
Lawrence was great. He cleaned at my sister in laws house a few months ago. That’s why I contacted him to do our place. I would have him here again and again. Very polite and very professional.
Jason was super helpful that enabled me to choose having my 7’ x 10’ area rug cleaned by taking it to the cleaning facility for a better result of what I wanted done. Jason has a great personality and great knowledge of how to accomplish his job. Me being retired military I really appreciated him even more. I know…
Jeison was amazing! He is very professional and has a great knowledge of everything Stanley Steemer. Would highly recommend!
Antjuan was quick and professional!
Great help!! The guy was helpful, conscientious, diligent. Love Stanley Steamer!
Great work. Fast. And he was friendly and efficient.
Lawrence did an awesome job cleaning our carpet and upholstery. Will definitely request him for our future cleanings!
Very good people and friendly.
Friendly and efficient! Would recommend if you have a stinky couch!
Great job and very knowledgeable!!!!! They were very thorough and wanted to make sure I was pleased with their work. I would recommend them to anyone for their services.
Great service. On time and the seats look amazing. Great job!!!
He was professional and helpful. Gave me advice on what to do at home. Quick too
Bryan did an amazing job on our couch! He was also very courteous by noticing we had young children and did not start the process until we were out of the house. I would 100% recommend him to anyone who needs his services!
Sam did a great job
Highly recommend! The tech got stains out of the carpet and did a great job with the overall cleaning. He was exceptionally courteous. Good experience.
Arrived ahead of schedule and got the job done well and far quicker than I expected. Would not hesitate to use again
They did a great job!! My carpet looks so good and my couches look new .
Austin was very much a customer friendly professional . He was efficient and thorough and took great respect for my belongings . I was more than satisfied with his end results . The sofa turned out amazing !! I highly recommend Austin for your home cleaning . He did an A+ job for me !
We’ve always loved our Stanley Steemer days, and today was the first cleaning we’ve had done since moving to the area and we are not disappointed at all. Austin was absolutely incredible. He was extremely professional and informative, and he made sure I was happy with everything each time before he moved onto the…
Both men did a thorough job and were professional
We had to have a couch cleaned . It was very very do-dirty. Jason hand-curried to whole couch prior to steam cleaning. It is almost brand new. Thank Jason!
Austin and Bailey did a fantastic job with our service. We will definitely be making this a more routine thing!
Very good job! Completely satisfied with service.
The attention to detail and service was amazing! Antjuan was polite, listened, and made me feel like the value was worth the cost. I cannot recommend Antjuan any higher! I will be asking for him every time!
Joseph was absolutely amazing. He walked us through the cleaning process and ensured all of our questions were answered. Joseph did an amazing job cleaning our carpets and couch, and left our home feeling brand new!
He did a wonderful job. He was prompt and professional and most of all he was thorough. Very happy as usual. 35 year loyal customer!
Austin was great, super professional and helpful
Joseph was an excellent person to deal with and did a very thorough cleaning of both carpet and furniture.
Tyril did the upholstery cleaning (sofa, loveseat and ottoman). He did a great job and it didn't take too long to do. Very professional and knowledgeable about the service. Great job and I will definitely use your service again and ask for Tyril as my tech!
Bailey was polite, friendly and professional. She did a great job!
Samuel did an excellent job cleaning a pair of recliners for us.
Austin was very informative and knowledgeable. Very pleasant young man!! Highly recommend him and will definitely ask for him again.
Mr Tyril was so polite and kind! He went above and beyond, and was finished sooner than estimated. Thank you!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 594 | $170–$334 |
| General carpet cleaning | 562 | $170–$334 |
| Upholstery cleaning | 237 | $183–$347 |
| Pet stain & odor removal | 215 | $146–$348 |
| Area rug cleaning | 138 | $170–$447 |
| Carpet cleaning | 59 | $163–$310 |
| HVAC duct & vent cleaning | 34 | $317–$928 |
| Flood restoration | 10 | — |
