How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 2,790 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 238 Google reviews tagged “Upholstery cleaning” · showing 60
Very professional. Great job!
Technician was curtious and thorough.
I had all the tile floors in my house cleaned and the grout sealed. He did a great job. My floors look brand new.
The servicemen were friendly and efficient. They did offer several add ons but I’m sure that’s the approach. I was satisfied with the job.
Showed up on time, communicated well and did a great job overall.
Austin did a nice job and explained the work that was done. He was respectful of property and us. Thank you
Nice and friendly very informative! Overall great experience!
Lawrence was great. He cleaned at my sister in laws house a few months ago. That’s why I contacted him to do our place. I would have him here again and again. Very polite and very professional.
Jason was super helpful that enabled me to choose having my 7’ x 10’ area rug cleaned by taking it to the cleaning facility for a better result of what I wanted done. Jason has a great personality and great knowledge of how to accomplish his job. Me being retired military I really appreciated him even more. I know…
Jeison was amazing! He is very professional and has a great knowledge of everything Stanley Steemer. Would highly recommend!
Antjuan was quick and professional!
Great help!! The guy was helpful, conscientious, diligent. Love Stanley Steamer!
Great work. Fast. And he was friendly and efficient.
Lawrence did an awesome job cleaning our carpet and upholstery. Will definitely request him for our future cleanings!
Very good people and friendly.
Friendly and efficient! Would recommend if you have a stinky couch!
Great job and very knowledgeable!!!!! They were very thorough and wanted to make sure I was pleased with their work. I would recommend them to anyone for their services.
Great service. On time and the seats look amazing. Great job!!!
He was professional and helpful. Gave me advice on what to do at home. Quick too
Bryan did an amazing job on our couch! He was also very courteous by noticing we had young children and did not start the process until we were out of the house. I would 100% recommend him to anyone who needs his services!
Sam did a great job
Highly recommend! The tech got stains out of the carpet and did a great job with the overall cleaning. He was exceptionally courteous. Good experience.
Arrived ahead of schedule and got the job done well and far quicker than I expected. Would not hesitate to use again
They did a great job!! My carpet looks so good and my couches look new .
Austin was very much a customer friendly professional . He was efficient and thorough and took great respect for my belongings . I was more than satisfied with his end results . The sofa turned out amazing !! I highly recommend Austin for your home cleaning . He did an A+ job for me !
We’ve always loved our Stanley Steemer days, and today was the first cleaning we’ve had done since moving to the area and we are not disappointed at all. Austin was absolutely incredible. He was extremely professional and informative, and he made sure I was happy with everything each time before he moved onto the…
Both men did a thorough job and were professional
We had to have a couch cleaned . It was very very do-dirty. Jason hand-curried to whole couch prior to steam cleaning. It is almost brand new. Thank Jason!
Austin and Bailey did a fantastic job with our service. We will definitely be making this a more routine thing!
Very good job! Completely satisfied with service.
The attention to detail and service was amazing! Antjuan was polite, listened, and made me feel like the value was worth the cost. I cannot recommend Antjuan any higher! I will be asking for him every time!
Joseph was absolutely amazing. He walked us through the cleaning process and ensured all of our questions were answered. Joseph did an amazing job cleaning our carpets and couch, and left our home feeling brand new!
He did a wonderful job. He was prompt and professional and most of all he was thorough. Very happy as usual. 35 year loyal customer!
Austin was great, super professional and helpful
Joseph was an excellent person to deal with and did a very thorough cleaning of both carpet and furniture.
Tyril did the upholstery cleaning (sofa, loveseat and ottoman). He did a great job and it didn't take too long to do. Very professional and knowledgeable about the service. Great job and I will definitely use your service again and ask for Tyril as my tech!
Bailey was polite, friendly and professional. She did a great job!
Samuel did an excellent job cleaning a pair of recliners for us.
Austin was very informative and knowledgeable. Very pleasant young man!! Highly recommend him and will definitely ask for him again.
Mr Tyril was so polite and kind! He went above and beyond, and was finished sooner than estimated. Thank you!!!
Sam and Jason did a great job cleaning my filthy rugs, chairs, and couch. Everything looks fantastic!
Lawrence was friendly he did a great job good job Stanley steamers
They did an excellent job of getting all the stains and nasty stuff out of my couch.That I bought on facebook marketplace
Samuel did a great job on furniture and carpet. Highly recommend.
I must say, Allen and Sam are top notch!! No messing around, doing what they had to do and move on. Superior job and extremely concerned with their work and treating us with care. Hard to find workers like them anymore.
1st Class done a good job and was affordable. Tech was professional and knowledgeable.
Arrived on time and did a wonderful job.
Jeison did a fantastic job cleaning my carpet and my couch! Everything looks great and smells so clean and fresh…he was very knowledgeable and explained everything as he went along… I'm very impressed with his attitude and standards…
This was our first time using Stanley Steemer and Anthony our tech was great! He explained the process thoroughly, as well as doing a thorough job. At the end of the service he explained a program to pay upfront and get 3 visits for free cleaning any 2 rooms of our choosing on top of a discounted rate for additional…
I have used Stanley steemer for years and continue to use them because they are the best! My service man today was Dustin HildenBrandt. I found Dustin to be very professional and a hard worker and did a perfect job. I'm very pleased with my service today my carpet looks excellent as always! I am always amazed at the…
Tile and grout cleaned, LVT cleaned, two couches and one chair cleaned. Dryer vent cleaned. All done efficiently and professionally. Brandon and Kyle did an excellent job, explained everything and answered any questions. Recommend this service to anyone that needs an occasional deep cleaning of floors and…
I have never had someone do my carpets as efficiently as Joseph did. You can tell that he honestly cares about his customers. And the job that he did on my sectional, it makes it look brand new. I will definitely be using Stanley Steamer the future. And hopefully I can get Joseph every time
Great service and efficient. He was very friendly and professional.
First time using Stanley Steemer and Bailey was very courteous, explained everything. She did great
Tyrell was super professional and friendly. He made sure I was pleased with the results. He is a hard worker and employees like him are far and few between these days.
I don’t normally write reviews, but after my recent experience, I felt compelled to recognize the outstanding service I received, especially from Joesph, my technician. From the moment he arrived, Joesph was the picture of professionalism. He was thorough, respectful of my home, and took the time to walk me through…
Bailey was very sweet and such a hard worker. She was personable and made sure we got what we needed done. Highly recommend her to anyone.
Austin was professional, knew exactly what to do and explained the process. The cat had diarrhea
Fabulous, personal service. Love my carpets now and would definitely call Stanley Steemer again. Many thanks.
Fantastic job. The tech was very polite and helpful. Will use Stanley Steamer everytime. Thanks.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 594 | $170–$334 |
| General carpet cleaning | 562 | $170–$334 |
| Upholstery cleaning | 237 | $183–$347 |
| Pet stain & odor removal | 215 | $146–$348 |
| Area rug cleaning | 138 | $170–$447 |
| Carpet cleaning | 59 | $163–$310 |
| HVAC duct & vent cleaning | 34 | $317–$928 |
| Flood restoration | 10 | — |
