How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #260Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.8★ from 2,047 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 84 Google reviews tagged “Area rug cleaning” · showing 20
Kimberly P was my technician and she was wonderful.They arrived right on time, explained all services well, and cleaned carpet and rug very thoroughly.
Very nice and professional.
Booked online for four pieces of furniture. Prompt friendly service. Explained all charges and potential areas of concern. Added an area rug day of the service at a reasonable price.
Kimberly was excellent. She explained everything well, discussed options with me and offered reasonable additional services without being pushy. Service was great price is reasonable, and everything is very clean
Fredrick was absent amazing! He did an exceptional job on my carpets, area rug and mattress. Highly recommend using him if wanting a technician that's fast, efficient and professional.
Had 3 oriental rugs cleaned today. Kim did a GREAT job again!
Donald was great! Thorough and professional. We’ll use them again.
Jack did a great job on my carpet!! He was able to remove most of the stains too!
Christian at Stanley Steemer did an amazing job on my carpet and rugs. The wear stains on the bedroom rug are not there now at all! All my flooring is fresh and clean now.
Another great experience with Stanley Steamers—very efficient and professional with their work. I get my sectional couch and a few area rugs steam cleaned every other year and it keeps them lasting in great condition.
Great service
He was very polite and professional.
Quick, efficient, and affordable
The technicians were thorough and efficient. Professional and helpful getting the areas I needed cleaned done. The techs provided protection for furniture as well as areas around the cleaned carpet. Highly recommend both techs.
Excellent service. Knowledgeable, hard working employees. Thank you.
Joshua did a great job! Took great pride in his work. Went over and above what was required! Thank you
Timothy was wonderful and explained all of my options and provided even better solutions than what I had anticipated. He kept me updated with progress and was very quick. We have used Stanley steamer a few times and will continue to do so!
Very Polite service person with great work ethic. No way they should send just 1 service person to do a job. Equipment set up and takedown requires 2 people. Cleaning requires 2 to spot spray, pretreat adequately and complete the job. Our tech did a fine job by himself. Will know more once carpet dries to see if stains come back.
This my second time using them. They did a great job. Update 4/20/23 Once again they did a fantastic job on my carpet. The guys were professional and courteous. Update: They came out to clean my ducts and dry vent on 4/26/24. Excellent work guys!
They floor tech. Johnathon was very professional, and explained things I needed done and what all treatments the company offer and what he recommends. That’s what all people need to do, great person great job and I will be recommending him to my friends when they use Stanley Steemer. Thank you
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 444 | $176–$377 |
| General carpet cleaning | 222 | $164–$340 |
| Upholstery cleaning | 151 | $189–$384 |
| HVAC duct & vent cleaning | 90 | $477–$928 |
| Area rug cleaning | 83 | $183–$453 |
| Pet stain & odor removal | 76 | $158–$384 |
| Carpet cleaning | 47 | $176–$390 |
| Flood cleanup | 9 | $170–$347 |
