How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #260Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.8★ from 2,047 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 48 Google reviews tagged “Carpet cleaning” · showing 20
Kimberly did a very professional job. I would like her the next time I have my carpet done.
Jeremiah was fabulous. Knowledgable, conscientious, polite and a very hard worker. He did a marvelous job on our upstairs carpet, removing a long established stain that we couldn't get out after many tries. Sofa looks great too! Highly recommend.
The gentleman that came out was extremely professional and did an awesome job! Would definitely recommend him anytime!
Christian was great. He was very friendly and professional. I’m very happy with the results. Highly recommend.
Total waste of money ZERO difference in carpet cleanliness did not remove any dirt just made it wet they completed 4 bedrooms and hallway in 20 min
Tristen was Awesome, I was extremely impressed!
Kimberly was outstanding! She did an excellent job. The price was reasonable.
Wonderful!! Jack was great!!
Technician was timely, polite, professional and knowledgeable. Today's experience went exceptionally well.
Rodney saved the day. He was very professional, very honest and his work was beyond my expectations. I am highly satisfied and definitely recommend.
Frederick was great! He was very conscientious, thorough and attentive to my needs. Frederick did a great job cleaning my carpets, and especially attacking my pet stains. (I just adopted a new rescue, and discovered an area where he’d decided to use the bathroom.) He had a big job to tackle in one room. My carpets…
He was between the scheduled time and very professional
Service was great. Tech was honest about the condition of my carpet and the time it would take to finish the job. I was pleasantly surprised by the results. I am a repeat customer and will continue to use in the future
Fredrick was so nice on time and very professional and informative . He took so much pride in his work quick and did a very good job.
Fredrick was absent amazing! He did an exceptional job on my carpets, area rug and mattress. Highly recommend using him if wanting a technician that's fast, efficient and professional.
Jack did a phenomenal job. This guy was very professional and deserves more than what he is compensated for. No matter what amount he is he deserves more.
Great job on cleaning the carpets throughout my house. The technicians were in and out in a reasonable amount of time and did not tie up my day. They both were friendly and respectful.
Professional, stand by their work. Good service technicians.
Christian did an amazing job cleaning my carpets. I would highly recommend.
Jordan did an awesome job! Thanks again
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 444 | $176–$377 |
| General carpet cleaning | 222 | $164–$340 |
| Upholstery cleaning | 151 | $189–$384 |
| HVAC duct & vent cleaning | 90 | $477–$928 |
| Area rug cleaning | 83 | $183–$453 |
| Pet stain & odor removal | 76 | $158–$384 |
| Carpet cleaning | 47 | $176–$390 |
| Flood cleanup | 9 | $170–$347 |
