How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #260Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.8★ from 2,047 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 48 Google reviews tagged “Carpet cleaning” · showing 40
Kimberly did a very professional job. I would like her the next time I have my carpet done.
Jeremiah was fabulous. Knowledgable, conscientious, polite and a very hard worker. He did a marvelous job on our upstairs carpet, removing a long established stain that we couldn't get out after many tries. Sofa looks great too! Highly recommend.
The gentleman that came out was extremely professional and did an awesome job! Would definitely recommend him anytime!
Christian was great. He was very friendly and professional. I’m very happy with the results. Highly recommend.
Total waste of money ZERO difference in carpet cleanliness did not remove any dirt just made it wet they completed 4 bedrooms and hallway in 20 min
Tristen was Awesome, I was extremely impressed!
Kimberly was outstanding! She did an excellent job. The price was reasonable.
Wonderful!! Jack was great!!
Technician was timely, polite, professional and knowledgeable. Today's experience went exceptionally well.
Rodney saved the day. He was very professional, very honest and his work was beyond my expectations. I am highly satisfied and definitely recommend.
Frederick was great! He was very conscientious, thorough and attentive to my needs. Frederick did a great job cleaning my carpets, and especially attacking my pet stains. (I just adopted a new rescue, and discovered an area where he’d decided to use the bathroom.) He had a big job to tackle in one room. My carpets…
He was between the scheduled time and very professional
Service was great. Tech was honest about the condition of my carpet and the time it would take to finish the job. I was pleasantly surprised by the results. I am a repeat customer and will continue to use in the future
Fredrick was so nice on time and very professional and informative . He took so much pride in his work quick and did a very good job.
Fredrick was absent amazing! He did an exceptional job on my carpets, area rug and mattress. Highly recommend using him if wanting a technician that's fast, efficient and professional.
Jack did a phenomenal job. This guy was very professional and deserves more than what he is compensated for. No matter what amount he is he deserves more.
Great job on cleaning the carpets throughout my house. The technicians were in and out in a reasonable amount of time and did not tie up my day. They both were friendly and respectful.
Professional, stand by their work. Good service technicians.
Christian did an amazing job cleaning my carpets. I would highly recommend.
Jordan did an awesome job! Thanks again
Kim was super. She worked very hard to clean my tile, carpets and add color to grout. I would recommend her to everyone. Great job Kim Had Kim back out a week later to clean 3 chairs and 1 ottoman and she told me she could get them clean I was not sure but they look brand new now. Thank Kim!!!🥳 Also color seal…
Absolutely amazing experience!! I would have never thought they could get the carpet looking like new again. Kim was a pleasure!
Jack did a great job on my carpet!! He was able to remove most of the stains too!
The best!
Bob took his time and thoroughly changed my carpets. Thank you again for helping out!
Another great experience with Stanley Steamers—very efficient and professional with their work. I get my sectional couch and a few area rugs steam cleaned every other year and it keeps them lasting in great condition.
What a dynamic representative of Stanley Steamer!!! I want to take this time to thank Christian for for an amazing job cleaning my carpet and sofa. This company should be extremely proud to have a professional service technician such as you. I would love to have this dedicated technician to service my home again!!! Thanks Christian
Chris was very kind, Professional and did a really great job !!
Jay was very professional,detailed and over all pleasant young man. We would like to use his services again.
Monroe arrived as scheduled & was very nice & polite. I showed him the areas to be cleaned & pointed out some pet stains that needed to be treated. I asked about a price to clean the tile in the kitchen & decide to add that & the stairs. He got right to work, did a great job & even got the stains out! Recommend him for future jobs!
10/10. Michael was nice and explained everything. He got me as many discounts as I could get. My total only changed by 61 dollars which was a great deal for everything that was done. It's been a while since I used them however they still have the same exceptional service.
Very professional they did a great job
Super easy to schedule online and get a quote. Love that you can track where the truck is on the app. Kimberly did a very thorough job and the carpet looks great!
Stanley Steemer & Timothy was awesome
So glad to have excellent service and care. Thank you for a job well done.
Excellent service. Knowledgeable, hard working employees. Thank you.
Joshua did a great job! Took great pride in his work. Went over and above what was required! Thank you
Christian was courteous and efficient! Great job!
Under my circumstances, the young man that came out and serviced my carpet did an EXTRAORDINARY JOB! He was amazing and helpful and I appreciate his help and great customer service.
Rodney and Stanley Steamer were the absolute best. Rodney was very knowledgeable, good and professional. A hard working young man. Thanks a million
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 444 | $176–$377 |
| General carpet cleaning | 222 | $164–$340 |
| Upholstery cleaning | 151 | $189–$384 |
| HVAC duct & vent cleaning | 90 | $477–$928 |
| Area rug cleaning | 83 | $183–$453 |
| Pet stain & odor removal | 76 | $158–$384 |
| Carpet cleaning | 47 | $176–$390 |
| Flood cleanup | 9 | $170–$347 |
