How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #260Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.8★ from 2,047 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 447 Google reviews tagged “Carpet steam cleaning” · showing 20
Our technician was fantastic. Very polite and professional.
Kimberly did a very professional job. I would like her the next time I have my carpet done.
Rodney was great , very friendly and did a fantastic job. Very professional!
Jordan was prompt to arrive. Talked with me about what was being cleaned and cared for. Tile demo did lead to a full cleaning. He took care in advising not to walk in areas. Thank you.
They were very professional and helpful! They transformed our old carpet and lifted old, set in stains. We are thankful for the fresh, new smelling carpet!
Both technicians were Excellent, professional, knowledgeable, kind and did an awesome job. Both are 5 Star Employees
Kimberly did a wonderful job! I appreciated how Kimberly explained each process.
Kimberly P was my technician and she was wonderful.They arrived right on time, explained all services well, and cleaned carpet and rug very thoroughly.
I’m moving out of an apartment and was dreading renting the carpet cleaner and doing it myself, but I was surprised by how affordable my service was! For carpet in a primary and secondary bedroom, it only cost me about $30 more than it would have to do it myself. Bonus is that Christian did it in 30 minutes while I…
Just had our carpets cleaned by Stanley Steemer. They did a great job getting the pet stains out of the carpet. Great friendly service
Kim was amazing! From the time she entered our home she gave knowledgeable advice on what was needed for our carpet. Kim gave top notch customer service. Keep up the good work ma’am!
My carpets are like new! Fresh, clean, spots have been removed. I might not let family come inside for the holidays! LOL
Super nice technician And very professional
Jordan was extremely professional, thorough and efficient!
Prompt and professional
The technician provided pretty fair service, but I don’t like the fact that she kept my door wide open the entire time. I was killing flies several days after the visit. The technicians always do a decent job.
Christian is the best technician I’ve had . Great service, positive attitude & answered all my questions. Would definitely recommend again
Great service from Dustin! He explained what he will put on the carpet. Made sure I understood the stubborn parts of my carpet. Great price for 4 rooms and a hall. In and out in no time.
This young man was polite, professional, and did a great job
Donald Tate was great. He gave me advice on care and advice for future care if needed. He was polite and very helpful. I would tell my friends to ask for him. Thank you Donald!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 444 | $176–$377 |
| General carpet cleaning | 222 | $164–$340 |
| Upholstery cleaning | 151 | $189–$384 |
| HVAC duct & vent cleaning | 90 | $477–$928 |
| Area rug cleaning | 83 | $183–$453 |
| Pet stain & odor removal | 76 | $158–$384 |
| Carpet cleaning | 47 | $176–$390 |
| Flood cleanup | 9 | $170–$347 |
