How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #260Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.8★ from 2,047 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 447 Google reviews tagged “Carpet steam cleaning” · showing 40
Our technician was fantastic. Very polite and professional.
Kimberly did a very professional job. I would like her the next time I have my carpet done.
Rodney was great , very friendly and did a fantastic job. Very professional!
Jordan was prompt to arrive. Talked with me about what was being cleaned and cared for. Tile demo did lead to a full cleaning. He took care in advising not to walk in areas. Thank you.
They were very professional and helpful! They transformed our old carpet and lifted old, set in stains. We are thankful for the fresh, new smelling carpet!
Both technicians were Excellent, professional, knowledgeable, kind and did an awesome job. Both are 5 Star Employees
Kimberly did a wonderful job! I appreciated how Kimberly explained each process.
Kimberly P was my technician and she was wonderful.They arrived right on time, explained all services well, and cleaned carpet and rug very thoroughly.
I’m moving out of an apartment and was dreading renting the carpet cleaner and doing it myself, but I was surprised by how affordable my service was! For carpet in a primary and secondary bedroom, it only cost me about $30 more than it would have to do it myself. Bonus is that Christian did it in 30 minutes while I…
Just had our carpets cleaned by Stanley Steemer. They did a great job getting the pet stains out of the carpet. Great friendly service
Kim was amazing! From the time she entered our home she gave knowledgeable advice on what was needed for our carpet. Kim gave top notch customer service. Keep up the good work ma’am!
My carpets are like new! Fresh, clean, spots have been removed. I might not let family come inside for the holidays! LOL
Super nice technician And very professional
Jordan was extremely professional, thorough and efficient!
Prompt and professional
The technician provided pretty fair service, but I don’t like the fact that she kept my door wide open the entire time. I was killing flies several days after the visit. The technicians always do a decent job.
Christian is the best technician I’ve had . Great service, positive attitude & answered all my questions. Would definitely recommend again
Great service from Dustin! He explained what he will put on the carpet. Made sure I understood the stubborn parts of my carpet. Great price for 4 rooms and a hall. In and out in no time.
This young man was polite, professional, and did a great job
Donald Tate was great. He gave me advice on care and advice for future care if needed. He was polite and very helpful. I would tell my friends to ask for him. Thank you Donald!!
Johnathon did a Superb Job Very Professional Very Good Cleaning
The carpet is finally like new again. It smells so good. Rodney was a pleasure to have representing Stanley Steamer.
Kimberly worked her magic! My carpet looks great. All the bad stains are gone. Amazing cleaning job!
Timothy was prompt and professional. He explained the process and the carpets looked amazing. I was able to book an appointment online and have him within 24 hours come in a Saturday. Wonderful experience!
Service tech was good. The work performed was terrible. Not a single stain removed and the high traffic areas look exactly the same. Basically a quick water rinse and on in less than 20 minutes.
Cody did an excellent job,. He arrived on time, He was very polite and friendly and finished the job in a very timely manner. The carpet looks 100 percent better!
The gentleman that came out was extremely professional and did an awesome job! Would definitely recommend him anytime!
Excellent carpet care done by Christian Hearing ✅✅✅
Tristan was very professional and did an outstanding job! My carpet looks great!
Christian was great. He was very friendly and professional. I’m very happy with the results. Highly recommend.
Amazing!! That’s the only word that could describe this young lady and the work she performed in my home on the carpets. I believed my carpets were beyond redemption and Kimberly brought them back to life and now my home is absolutely glowing!! If all of Stanley Steeler’s technicians are as dedicated and delightful…
The service was great and 10 and the tech was great and did a wonderful job
Kimberly was great, very professional, very thorough and left everything perfect.
My husband said the young man was highly professional & quite thorough with the cleaning. He was quite pleased with the technicians service.
Kimberly was great she went over and above to make sure everything was clean, and Looked great !!!!!
Great service. Tech was very professional and good at what he does
Caleb was friendly, efficient, knowledgeable and did a great job. Reasonably priced and good experience!
Tristen was Awesome, I was extremely impressed!
The technician was very professional and friendly. She gave me really good advice for future care. She addressed any stains or concerns with me first too. Kimberly recommended a leather moisturizing and it completely revitalized my hubby's favorite chair. 😍
Kaleb was the epitome of excellence, friendliness, and professionalism. He was very empathetic and very considerate to my elderly father…… Dad had an accident on the carpet and he offered an extra cleaning agent to get that stain out of the carpet. My carpets were very very clean when he left. I love that he’s…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 444 | $176–$377 |
| General carpet cleaning | 222 | $164–$340 |
| Upholstery cleaning | 151 | $189–$384 |
| HVAC duct & vent cleaning | 90 | $477–$928 |
| Area rug cleaning | 83 | $183–$453 |
| Pet stain & odor removal | 76 | $158–$384 |
| Carpet cleaning | 47 | $176–$390 |
| Flood cleanup | 9 | $170–$347 |
