How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #260Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.8★ from 2,047 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 447 Google reviews tagged “Carpet steam cleaning” · showing 80
Our technician was fantastic. Very polite and professional.
Kimberly did a very professional job. I would like her the next time I have my carpet done.
Rodney was great , very friendly and did a fantastic job. Very professional!
Jordan was prompt to arrive. Talked with me about what was being cleaned and cared for. Tile demo did lead to a full cleaning. He took care in advising not to walk in areas. Thank you.
They were very professional and helpful! They transformed our old carpet and lifted old, set in stains. We are thankful for the fresh, new smelling carpet!
Both technicians were Excellent, professional, knowledgeable, kind and did an awesome job. Both are 5 Star Employees
Kimberly did a wonderful job! I appreciated how Kimberly explained each process.
Kimberly P was my technician and she was wonderful.They arrived right on time, explained all services well, and cleaned carpet and rug very thoroughly.
I’m moving out of an apartment and was dreading renting the carpet cleaner and doing it myself, but I was surprised by how affordable my service was! For carpet in a primary and secondary bedroom, it only cost me about $30 more than it would have to do it myself. Bonus is that Christian did it in 30 minutes while I…
Just had our carpets cleaned by Stanley Steemer. They did a great job getting the pet stains out of the carpet. Great friendly service
Kim was amazing! From the time she entered our home she gave knowledgeable advice on what was needed for our carpet. Kim gave top notch customer service. Keep up the good work ma’am!
My carpets are like new! Fresh, clean, spots have been removed. I might not let family come inside for the holidays! LOL
Super nice technician And very professional
Jordan was extremely professional, thorough and efficient!
Prompt and professional
The technician provided pretty fair service, but I don’t like the fact that she kept my door wide open the entire time. I was killing flies several days after the visit. The technicians always do a decent job.
Christian is the best technician I’ve had . Great service, positive attitude & answered all my questions. Would definitely recommend again
Great service from Dustin! He explained what he will put on the carpet. Made sure I understood the stubborn parts of my carpet. Great price for 4 rooms and a hall. In and out in no time.
This young man was polite, professional, and did a great job
Donald Tate was great. He gave me advice on care and advice for future care if needed. He was polite and very helpful. I would tell my friends to ask for him. Thank you Donald!!
Johnathon did a Superb Job Very Professional Very Good Cleaning
The carpet is finally like new again. It smells so good. Rodney was a pleasure to have representing Stanley Steamer.
Kimberly worked her magic! My carpet looks great. All the bad stains are gone. Amazing cleaning job!
Timothy was prompt and professional. He explained the process and the carpets looked amazing. I was able to book an appointment online and have him within 24 hours come in a Saturday. Wonderful experience!
Service tech was good. The work performed was terrible. Not a single stain removed and the high traffic areas look exactly the same. Basically a quick water rinse and on in less than 20 minutes.
Cody did an excellent job,. He arrived on time, He was very polite and friendly and finished the job in a very timely manner. The carpet looks 100 percent better!
The gentleman that came out was extremely professional and did an awesome job! Would definitely recommend him anytime!
Excellent carpet care done by Christian Hearing ✅✅✅
Tristan was very professional and did an outstanding job! My carpet looks great!
Christian was great. He was very friendly and professional. I’m very happy with the results. Highly recommend.
Amazing!! That’s the only word that could describe this young lady and the work she performed in my home on the carpets. I believed my carpets were beyond redemption and Kimberly brought them back to life and now my home is absolutely glowing!! If all of Stanley Steeler’s technicians are as dedicated and delightful…
The service was great and 10 and the tech was great and did a wonderful job
Kimberly was great, very professional, very thorough and left everything perfect.
My husband said the young man was highly professional & quite thorough with the cleaning. He was quite pleased with the technicians service.
Kimberly was great she went over and above to make sure everything was clean, and Looked great !!!!!
Great service. Tech was very professional and good at what he does
Caleb was friendly, efficient, knowledgeable and did a great job. Reasonably priced and good experience!
Tristen was Awesome, I was extremely impressed!
The technician was very professional and friendly. She gave me really good advice for future care. She addressed any stains or concerns with me first too. Kimberly recommended a leather moisturizing and it completely revitalized my hubby's favorite chair. 😍
Kaleb was the epitome of excellence, friendliness, and professionalism. He was very empathetic and very considerate to my elderly father…… Dad had an accident on the carpet and he offered an extra cleaning agent to get that stain out of the carpet. My carpets were very very clean when he left. I love that he’s…
Wonderful!! Jack was great!!
Quick and professional service. Very pleased.
Jordan was professional, courteous & BEST young man!
Did a great job on my carpet and couch
Both were very nice. Explained what needed to be done. Every thing looks good
I've never used Stanley Steemer before and I honestly couldn't be happier with the service or results!! My service was fantastic! I called and they had availability the same day and an hour later they were already here. My technician Kaleb was great! Quick and efficient he talked about the process for the carpet and…
Jordan was awesome!
Kimberly is amazing person with excellent customer service. She explained to me every step of the process.
Jordan was so amazing! He was done within 45 min. Very helpful with the furniture and patient while we got each room ready! Definitely recommend him to anyone!
Alex was very thorough and gave me some good tips regarding keeping my carpet clean
Dustin was a very nice young man. He explained everything in detail he was very polite and super kind and treated us so nicely. I would want him next time we need a cleaning. Thank for employing the right people.
My technician did a wonderful job on my sofa and loveseat. Thank you
Good job and a very professional service man
Great job and great communication and a fair price!
Last October, I had a bad experience with SS cleaning my couch, they ruined the couch - discoloration Swore I would never use them again. A few months back I saved a puppy who is family now. Sadly her potty training was not complete when she started peeing in the guest room. I had out of town guest coming to visit…
Carpets look new again!
Everything was fantastic. He was early. He finished in record time.
Kimberly provided great service. She cleaned 4 rooms and a set of stairs. She was efficient and included me in every step which I appreciated. Will use again!
Jack did a fantastic job. He was so professional and polite. My carpets look like new. I highly recommend him.
Very professional
Excellent!
The worker was good/ friendly, carpet was the same as before he started. I don’t think there was any chemicals being used. 😕
Kim was very professional. She took the time to explain everything she was doing.
Hard working and dedicated- really appreciate the carpet cleaning
Jonathan was a miracle worker, not to mention prompt, professional and helpful. I’m so glad I called!
Professional, courteous, conscious, fast and did a fabulous job.
I would like to say each one of the technicians were wonderful young men kind, and thorough. My mother is 87 and hard of hearing, and they kindly interacted with her. My sister and I each one of us were present each time — a small problem with getting the right piece of equipment, but they ironed it out. I would use…
Frederick was great! He was very conscientious, thorough and attentive to my needs. Frederick did a great job cleaning my carpets, and especially attacking my pet stains. (I just adopted a new rescue, and discovered an area where he’d decided to use the bathroom.) He had a big job to tackle in one room. My carpets…
The young man was very professional and focused. He did a great job!
I had some bad stains and Denise got them out!!! My rugs look like new!!!
⭐️⭐️⭐️⭐️⭐️ “I had an excellent experience with Stanley Steemer. Kaleb, the technician, was professional, courteous, and arrived on time. He did an outstanding job cleaning my carpets, and the results exceeded my expectations. Kaleb was thorough, knowledgeable, and took the time to ensure everything was done right.…
Trent and Jevon did a fantastic job! Very professional, very thorough, and very courteous . Please don’t send me anybody else :) Great job guys!
Very professional. Carpets look amazing.
Kimberly and her trainee where great , quick knowledgeable, professional, courteous, and friendly I would highly recommend them on any job
⭐⭐⭐⭐⭐ I don’t normally leave Google reviews. In fact, if you’ve ever asked me to leave one, there is a statistically significant chance I ignored you completely. Yet here I am, voluntarily documenting this event for the public record because history demands accuracy. I scheduled Stanley Steamer expecting a carpet…
Kaleb was great! He knew his c stuff, my dog loved him, and he explained everything!
My visit from Stanley Steamer was truly awesome. The Company undoubtedly sent me their best technician. He was courteous, efficient & deliberate in providing his best service.
Rodney did a great job. Worked efficiently and the job was done right. A hard worker and I appreciated his efforts.
Donald was friendly, professional, and he did a great job.
Timothy did an excellent job removing pet stains and cleaning our carpet. He took the time needed to carefully treat the stains and make the carpet look beautiful. Thank you for your professionalism
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 444 | $176–$377 |
| General carpet cleaning | 222 | $164–$340 |
| Upholstery cleaning | 151 | $189–$384 |
| HVAC duct & vent cleaning | 90 | $477–$928 |
| Area rug cleaning | 83 | $183–$453 |
| Pet stain & odor removal | 76 | $158–$384 |
| Carpet cleaning | 47 | $176–$390 |
| Flood cleanup | 9 | $170–$347 |
