How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #260Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.8★ from 2,047 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 447 Google reviews tagged “Carpet steam cleaning” · showing 180
Our technician was fantastic. Very polite and professional.
Kimberly did a very professional job. I would like her the next time I have my carpet done.
Rodney was great , very friendly and did a fantastic job. Very professional!
Jordan was prompt to arrive. Talked with me about what was being cleaned and cared for. Tile demo did lead to a full cleaning. He took care in advising not to walk in areas. Thank you.
They were very professional and helpful! They transformed our old carpet and lifted old, set in stains. We are thankful for the fresh, new smelling carpet!
Both technicians were Excellent, professional, knowledgeable, kind and did an awesome job. Both are 5 Star Employees
Kimberly did a wonderful job! I appreciated how Kimberly explained each process.
Kimberly P was my technician and she was wonderful.They arrived right on time, explained all services well, and cleaned carpet and rug very thoroughly.
I’m moving out of an apartment and was dreading renting the carpet cleaner and doing it myself, but I was surprised by how affordable my service was! For carpet in a primary and secondary bedroom, it only cost me about $30 more than it would have to do it myself. Bonus is that Christian did it in 30 minutes while I…
Just had our carpets cleaned by Stanley Steemer. They did a great job getting the pet stains out of the carpet. Great friendly service
Kim was amazing! From the time she entered our home she gave knowledgeable advice on what was needed for our carpet. Kim gave top notch customer service. Keep up the good work ma’am!
My carpets are like new! Fresh, clean, spots have been removed. I might not let family come inside for the holidays! LOL
Super nice technician And very professional
Jordan was extremely professional, thorough and efficient!
Prompt and professional
The technician provided pretty fair service, but I don’t like the fact that she kept my door wide open the entire time. I was killing flies several days after the visit. The technicians always do a decent job.
Christian is the best technician I’ve had . Great service, positive attitude & answered all my questions. Would definitely recommend again
Great service from Dustin! He explained what he will put on the carpet. Made sure I understood the stubborn parts of my carpet. Great price for 4 rooms and a hall. In and out in no time.
This young man was polite, professional, and did a great job
Donald Tate was great. He gave me advice on care and advice for future care if needed. He was polite and very helpful. I would tell my friends to ask for him. Thank you Donald!!
Johnathon did a Superb Job Very Professional Very Good Cleaning
The carpet is finally like new again. It smells so good. Rodney was a pleasure to have representing Stanley Steamer.
Kimberly worked her magic! My carpet looks great. All the bad stains are gone. Amazing cleaning job!
Timothy was prompt and professional. He explained the process and the carpets looked amazing. I was able to book an appointment online and have him within 24 hours come in a Saturday. Wonderful experience!
Service tech was good. The work performed was terrible. Not a single stain removed and the high traffic areas look exactly the same. Basically a quick water rinse and on in less than 20 minutes.
Cody did an excellent job,. He arrived on time, He was very polite and friendly and finished the job in a very timely manner. The carpet looks 100 percent better!
The gentleman that came out was extremely professional and did an awesome job! Would definitely recommend him anytime!
Excellent carpet care done by Christian Hearing ✅✅✅
Tristan was very professional and did an outstanding job! My carpet looks great!
Christian was great. He was very friendly and professional. I’m very happy with the results. Highly recommend.
Amazing!! That’s the only word that could describe this young lady and the work she performed in my home on the carpets. I believed my carpets were beyond redemption and Kimberly brought them back to life and now my home is absolutely glowing!! If all of Stanley Steeler’s technicians are as dedicated and delightful…
The service was great and 10 and the tech was great and did a wonderful job
Kimberly was great, very professional, very thorough and left everything perfect.
My husband said the young man was highly professional & quite thorough with the cleaning. He was quite pleased with the technicians service.
Kimberly was great she went over and above to make sure everything was clean, and Looked great !!!!!
Great service. Tech was very professional and good at what he does
Caleb was friendly, efficient, knowledgeable and did a great job. Reasonably priced and good experience!
Tristen was Awesome, I was extremely impressed!
The technician was very professional and friendly. She gave me really good advice for future care. She addressed any stains or concerns with me first too. Kimberly recommended a leather moisturizing and it completely revitalized my hubby's favorite chair. 😍
Kaleb was the epitome of excellence, friendliness, and professionalism. He was very empathetic and very considerate to my elderly father…… Dad had an accident on the carpet and he offered an extra cleaning agent to get that stain out of the carpet. My carpets were very very clean when he left. I love that he’s…
Wonderful!! Jack was great!!
Quick and professional service. Very pleased.
Jordan was professional, courteous & BEST young man!
Did a great job on my carpet and couch
Both were very nice. Explained what needed to be done. Every thing looks good
I've never used Stanley Steemer before and I honestly couldn't be happier with the service or results!! My service was fantastic! I called and they had availability the same day and an hour later they were already here. My technician Kaleb was great! Quick and efficient he talked about the process for the carpet and…
Jordan was awesome!
Kimberly is amazing person with excellent customer service. She explained to me every step of the process.
Jordan was so amazing! He was done within 45 min. Very helpful with the furniture and patient while we got each room ready! Definitely recommend him to anyone!
Alex was very thorough and gave me some good tips regarding keeping my carpet clean
Dustin was a very nice young man. He explained everything in detail he was very polite and super kind and treated us so nicely. I would want him next time we need a cleaning. Thank for employing the right people.
My technician did a wonderful job on my sofa and loveseat. Thank you
Good job and a very professional service man
Great job and great communication and a fair price!
Last October, I had a bad experience with SS cleaning my couch, they ruined the couch - discoloration Swore I would never use them again. A few months back I saved a puppy who is family now. Sadly her potty training was not complete when she started peeing in the guest room. I had out of town guest coming to visit…
Carpets look new again!
Everything was fantastic. He was early. He finished in record time.
Kimberly provided great service. She cleaned 4 rooms and a set of stairs. She was efficient and included me in every step which I appreciated. Will use again!
Jack did a fantastic job. He was so professional and polite. My carpets look like new. I highly recommend him.
Very professional
Excellent!
The worker was good/ friendly, carpet was the same as before he started. I don’t think there was any chemicals being used. 😕
Kim was very professional. She took the time to explain everything she was doing.
Hard working and dedicated- really appreciate the carpet cleaning
Jonathan was a miracle worker, not to mention prompt, professional and helpful. I’m so glad I called!
Professional, courteous, conscious, fast and did a fabulous job.
I would like to say each one of the technicians were wonderful young men kind, and thorough. My mother is 87 and hard of hearing, and they kindly interacted with her. My sister and I each one of us were present each time — a small problem with getting the right piece of equipment, but they ironed it out. I would use…
Frederick was great! He was very conscientious, thorough and attentive to my needs. Frederick did a great job cleaning my carpets, and especially attacking my pet stains. (I just adopted a new rescue, and discovered an area where he’d decided to use the bathroom.) He had a big job to tackle in one room. My carpets…
The young man was very professional and focused. He did a great job!
I had some bad stains and Denise got them out!!! My rugs look like new!!!
⭐️⭐️⭐️⭐️⭐️ “I had an excellent experience with Stanley Steemer. Kaleb, the technician, was professional, courteous, and arrived on time. He did an outstanding job cleaning my carpets, and the results exceeded my expectations. Kaleb was thorough, knowledgeable, and took the time to ensure everything was done right.…
Trent and Jevon did a fantastic job! Very professional, very thorough, and very courteous . Please don’t send me anybody else :) Great job guys!
Very professional. Carpets look amazing.
Kimberly and her trainee where great , quick knowledgeable, professional, courteous, and friendly I would highly recommend them on any job
⭐⭐⭐⭐⭐ I don’t normally leave Google reviews. In fact, if you’ve ever asked me to leave one, there is a statistically significant chance I ignored you completely. Yet here I am, voluntarily documenting this event for the public record because history demands accuracy. I scheduled Stanley Steamer expecting a carpet…
Kaleb was great! He knew his c stuff, my dog loved him, and he explained everything!
My visit from Stanley Steamer was truly awesome. The Company undoubtedly sent me their best technician. He was courteous, efficient & deliberate in providing his best service.
Rodney did a great job. Worked efficiently and the job was done right. A hard worker and I appreciated his efforts.
Donald was friendly, professional, and he did a great job.
Timothy did an excellent job removing pet stains and cleaning our carpet. He took the time needed to carefully treat the stains and make the carpet look beautiful. Thank you for your professionalism
Fred is a wonderful representative for Stanley Steamer. He was very professional and informative. Eager to share the process and truly cares about the customer.
Chris was amazing! Was very thorough, explained how he could solve my problems and did a great job on the clean.
Great communication. Quick timing. Professional service. Amazing results. EXCELLENT pricing. I had the whole upstairs done…3 bedrooms, hallway, office and staircase cleaned. My guy Kaleb was very helpful and knowledgeable. He went above and beyond. I will be using them again in the future.
Both guys were great and I’ll ask for them again..Still training a Great Dane pup and she still has an occasional accident. No more urine smell. Thanks again guys!
Jordan was friendly and quick! The service was fantastic and my carpet looks amazing!
Jordan was very efficient and freindly! Did a great job!!
Jonathan was awesome , attention to detail and you can tell he enjoys what he does and it shows in his work. I’m requesting Jonathan for any job that is supported by Stanley Steamer. My next carpet cleaning/ duct cleaning / UV install (next on the list) and he was a blessing to me today. Also, my carpet looks and smells great 😊
Christopher was awesome!! His work, knowledge and professionalism is unmatched. I will ask for him every time.
Technician did an awesome job!
Excellent service. Always great. Always on time. Rodney was great .
Kaleb was kind and professional. He did a great job and was very knowledgeable about what can and can’t be steamed! He ended up not being able to do my velvet sofas but did all my wall to wall carpeting instead! Highly recommend him!!
Great service!!!
Mr Jordan was a very good representative for your company, great job.
Tim came out today to clean 5 rooms for me and he was AWESOME! He has my carpet looking brand new. He’s very knowledgeable and explained what he was doing so I would know detail by detail. He recommended some different services and I will definitely have him back out to clean my air ducts. Thank you again Tim!
Very awesome experience the guy was extremely professional and did a great job. I would recommend anyone to call Stanley Steemer!
Jack did a great job with my bedroom carpets, stairs, two area rugs and couch. He was very thorough and efficient. I will be sure to request him again for my next cleaning!
Great job carpet looks great
Very professional
Fredrick was so nice on time and very professional and informative . He took so much pride in his work quick and did a very good job.
Technician arrived on time and was courteous. He completed the job promptly and the results were excellent.
Timothy was great. Had my carpets cleaned. Fair pricing, very detailed explanation of services and pricing. Did a great job. Excellent employee. Very happy with the carpet cleaning services and Timothys work.
Fred Perkins was the cleaner that came out to service my home, and he was so great! Kind, professional, considerate of our needs and was very patient with my dear grandfather who has the starting steps of Alzheimers. I will definitely be using Stanley Steemers again, and will definitely be asking for Fred to be our cleaning technician! 10/10 service.
Fredrick was absent amazing! He did an exceptional job on my carpets, area rug and mattress. Highly recommend using him if wanting a technician that's fast, efficient and professional.
He did an absolutely wonderful job. He was very professional and explained everything in detail. Very pleased with results. Great job
The tech was friendly and professional. He did an excellent job cleaning our carpets. I would highly recommend the service to anyone
Very respectful and intelligent young man and he’s very professional about his job!!!!!!👌🏾✔️
First the technicians text before arriving to let me know that they were on route. My technicians were Johnathan and Jeremiah. These guys were very friendly and very professional. They told me exactly what I could expect and what they were going to do to my carpet the service they rendered for exceeded my…
Service was great
Both guys were extremely professional and knowledgeable. They were friendly and did an excellent job on my carpet and especially on the brick floor.
Tim from Stanley Steemer did an amazing job! He was professional, friendly, and really took his time to get my carpets looking clean again. You can tell he cares about his work. Everything looks so much better—definitely a 10/10 experience. Highly recommend!
Awesome
Professional, stand by their work. Good service technicians.
I had them come out a couple of months ago to do my bedroom carpet. I have had younger puppies so I did have some stains/odors. The tech was done within 15 minutes. Left a brown stain all around the perimeter of my room. Room smelled like mildew for days and the carpet was soaking wet. I’ve already made a review but…
Kim was super. She worked very hard to clean my tile, carpets and add color to grout. I would recommend her to everyone. Great job Kim Had Kim back out a week later to clean 3 chairs and 1 ottoman and she told me she could get them clean I was not sure but they look brand new now. Thank Kim!!!🥳 Also color seal…
Jack was professional & did an amazing job.
Very good experience with Technician.
Jonathan was great and cleaned our floors very well. I give him 5 stars. However, the manager at the Cordova office was stuck on giving me a script opposed to working out an issue to our satisfaction when we questioned being quoted one price online and having to pay over a $120 more to clean the grout on our…
Josh came right out within an hour of my call. Did a really good cleaning.
Very professional and courteous came early to the appointment very respectful I was extremely impressed on the job that was done I would recommend Dennis and Stanley Steemer again
Great job and fast as well.
Michael was friendly and professional and did a great job.
Joshua was professional, pleasant and thorough, great person to have working for you.
Tim arrived and explained everything in detail and gave me an amazing deal on treatment for my carpet it’s not a miracle job but it’s better than ever. Thank you will definitely use again for my other properties.
Great service and very informative!
Michael was polite and thorough. He did a great job! We will use this service again.
Jack did an excellent job! Very professional and courteous. Was able to provide a great recommendation for my service that made the carpet come a lot cleaner. Will definitely be using them again.
They saved the day. I’m renting a house and was about to move in. I had another company come in to clean the house and carpet about a week prior but they didn’t do a good job with the carpet. It was already old and kind of gross looking but they left a residue on the carpet that felt unpleasant to walk on and didn’t…
Jack does a superb job! Thank you!
Jack did a great job on my carpet!! He was able to remove most of the stains too!
Christian did an amazing job on my carpet...very nice young man!!!!
Very satisfied with Stanley Steemer carpet cleaning service.
Stanley Steamer did a great job on cleaning 2 rooms and a hall. Staff was professional and friendly. Very careful with equipment. I will use them again. Price is very reasonable.
Johnathan was very professional! He performed the job in an efficient manner, and I am very impressed with his performance!
Dennis went above and beyond to get my tile and carpet looking good
AWESOME. JOB WELL DONE👍🏾👍🏾👍🏾👍🏾
Tech was prompt, knowledgeable and Very Professional and personable. Good job.
Bob took his time and thoroughly changed my carpets. Thank you again for helping out!
Employee did excellent job. Very professional and knowledgeable. He worked in a timely manner but did not rush. I would recommend and will use Stanley Steemer again.
Donald did a fantastic job on my carpets! He was very experienced, professional, and took pride in his work. I will request him for future cleaning services.
Our carpet was not terrible, but it definitely had noticeable pet stains. Dennis did an amazing job on making the carpet look new! He took his time and paid special attention to the problem areas. He was also very friendly and pleasant. I would highly recommend using Stanley Steamer and Dennis!
Jonathan is very professional and friendly. He did everything we needed and we were very pleased. I would highly recommend him and we would definitely ask for him again!
Christian at Stanley Steemer did an amazing job on my carpet and rugs. The wear stains on the bedroom rug are not there now at all! All my flooring is fresh and clean now.
Prompt, professional service. Couldn't be better!
Expert service from knowledgable technician. Will use again. He listened to my wife's instructions very carefully.
Great work and their technician went above and beyond to customize the right services for my carpets.
On time, quick and efficient. Pleasant guy too. I would use SS again.
Dan went above and beyond to be sure the job was done to our satisfaction. I can’t say enough about his professionalism and kindness.
Terribly disappointed, but they did not even move a very small nightstand to remove a big stain there they did not get the edge of the carpets that were black and simple spots that I was able to remove from the carpet with just a wet rag will never use them again
Also wood and tile floors Chris and his team member were great! They were prompt, efficient, and very knowledgeable.
So nice and great work! Looks amazing!
Donald was prompt and thorough in his approach. He assessed and offered feedback on how we can maintain the carpet in between cleanings. He was very knowledgeable and professional.
Paul was incredible. He communicated all along the way. He arrived early, which was super helpful for me, and under quoted and over delivered on the time expectations. He was in and out and my carpet literally looks brand new. Would highly recommend.
The Technician, Kimberly, was well informed and pleasingly professional. She listened to my concerns and worked to address each issue patiently and promptly. Thank you SS for sending Kimberly!
Jack was great and very thorough. Thank you!
Excellent experience! Easily & quickly scheduled, Professional, respectful technician (Johnathan). Reasonably priced, good value for money. Thank you.
Professional, Friendly, Informative of services, Great Service
Did and great job and very kind!
Great experience!!!
Great service
The technician did an excellent job. Thanks again.
Quality work and respectful worker. Quick schedule availability and reasonable prices for a move-out cleaning.
Great job
Kim was very professional and I could really tell she cared about the job that she was doing.
My technician was very knowledgeable of the job, explaining the details she was going to do,very polite and answerers all of my questions.
The technician were great! Absolutely A+
The technician Cameron who helped me was a pro! Great service, great employee. 10/10
Dennis did a great job! He listened to what my carpet issues were, was thorough, professional, and went above and beyond my expectations. As a repeat customer, I would highly recommend Stanley Steemer for carpet cleaning services.
The rep I had this morning Jordan was awesome. He was polite, patient with my questions, and walked me through the entire cleaning process he would be performing in my home! He even acknowledged and heard me when I let him know I was a no shoes household, which made it a no brainer for me to return and do business…
Great technicians!
Stanley was great. He was prompt, polite, punctual and clean. We walked through the house together prior to him starting in order for me to point out a few things and to be sure all was out his way. Very pleased with the final results. I will ask for him next time.
On time and done quickly.
Jonathan was super friendly and very efficient. I will definitely call on Stanley Steemer again.
Kim did a fantastic job on cleaning our carpets throughout the entire house! Great attention to detail and communicating options!
My carpets look so good! I will definitely use Stanley Steamer from now on. Great service!
Very professional they did a great job
My husband and I debated replacing the carpet that’s been in the house since we moved in or having it cleaned. We scheduled cleaning with Stanley Steamer and I have to admit I was skeptical. Jonathan came into the house, surveyed and measured each room to be cleaned, then he worked his magic. I thought they would be…
Quick professional service. The technician explained qhat he was doing and expressed safety in the treated areas.
Chris did an awesome job today!!
The service starts with a text when the technician is on his or her way, and then a GPS tracker to follow their approach. I found this very helpful since we live out in a rural area. Kimberly was upbeat and friendly, also experienced. She explained everything that she would do in each location of the house, made…
Kimberly was great! My carpets look brand new.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 444 | $176–$377 |
| General carpet cleaning | 222 | $164–$340 |
| Upholstery cleaning | 151 | $189–$384 |
| HVAC duct & vent cleaning | 90 | $477–$928 |
| Area rug cleaning | 83 | $183–$453 |
| Pet stain & odor removal | 76 | $158–$384 |
| Carpet cleaning | 47 | $176–$390 |
| Flood cleanup | 9 | $170–$347 |
