How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #260Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.8★ from 2,047 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for HVAC duct & vent cleaning
Clear ✕All 91 Google reviews tagged “HVAC duct & vent cleaning” · showing 40
We had air duct cleaning done. It went well. Our technician did a good job. He was friendly and efficient.
Emmitt provided great service and knowledge of how to maintain my furnace and filters! He went beyond my expectations by cleaning up any messes that were made. Stanley you made the right decision hiring Emmitt!
Emmitt was professional, kind and knowledgeable. We will request him again for the next service. Thank you!
Jonathan determined I did not need a full duct cleaning only the ones that showed black around the vent. He repaired a leaking air tube that was causing the problem. He is a very nice friendly young man and I Appreciate the fact that he didn’t do a service that I didn’t need. He is indeed a five star employee of Stanley Steemer. Thank you, Jonathan!
My service tech was Amazing. I highly recommend them!
Excellent carpet care done by Christian Hearing ✅✅✅
Jeremiah was prompt, professional and did a great job cleaning out our dryer vent!
Emmett was very professional detail oriented. I also strongly appreciated him cleaning behind up behind himself as he cleaned the duct work. I would highly recommend using Stanley Steamer for air duct cleaning services.
Jeremiah is a hard worker and pleasant to deal with.
The technician was very professional and friendly. She gave me really good advice for future care. She addressed any stains or concerns with me first too. Kimberly recommended a leather moisturizing and it completely revitalized my hubby's favorite chair. 😍
Emmett was unbelievable! Super honest about what it needed and did a terrific job! Definitely be using them again and requesting Emmett!!
Emmit was very professional and did a awesome job cleaning our vents.
Yes,the technician was very professional in his work abilities & had knowledge of the situation on hand as well.
Emmett explained the process and got to work immediately. All went according to plan and the pictures showed just how dirty the ducts were and how clear they were now. Excellent service with a really nice and professional guy.
Such a superb job!
Jeremiah seemed very knowledgeable, he was also polite and appeared to be thorough and also explained anything I questioned.
I had some bad stains and Denise got them out!!! My rugs look like new!!!
Very personable and communicates well. Had an issue and after notifying Jerimiah he returned within an hour to fix the problem.
Today was our day to experience a full house ventilation system duct cleaning. Jeremiah was our technician and he was very knowledgeable about the process. He did this job by himself very efficiently I might say! Very polite when we had an additional question. You could just tell his confidence in his knowledge of…
UPDATE – See the original review below. I'm happy to report that the manager responded and the concerns have been addressed. I gave them one star originally, but have changed it to four. I gave them four because I still had to do the cleanup myself. Otherwise, all the issues have been resolved. ORIGINAL REVIEW –…
Arrived on time. Very professional and explained the process completely. Excellent cleanup. I would most definitely recommend!!!
Christopher was awesome!! His work, knowledge and professionalism is unmatched. I will ask for him every time.
Good
Jeremiah did a wonderful job cleaning my ducts and vents!
Josh was very pleasant and knowledgeable about his job. He explained everything in each step and very professional. We're very pleased with the results.
Josh was amazing, very skilled, and very friendly. He did a very thorough job of cleaning out the air ventilation system. There was so much buildup and it was almost sparkling when he was done. Amazing tech.
They’ve cleaned our air ducts twice in the last 5 years Anne just installed a UV light on our HVAC to kill mold. Techs are always pleasant, informative and efficient.
You team was very helpful and friendly. Kept everything clean.
Jeremiah did a fantastic job.
DeAndre was very nice he did what he could do. The only thing I am dissatisfied with is that, I was told he would have a camera to go in the vent and get good before and after pictures and he did not have a camera to do that. For the price I should have gotten what I was told. Because I needed the pictures to be…
Our tech was awesome and very helpful. Will be using them again!
5 star service! The guys were quick, efficient, very helpful, and they did such a great job! I don’t know why I waited 10 years to do this. I will be getting this service twice a year from Stanley Steamers from now on.
I was truly blessed by my technicians. My service was professional, friendly and courteous. My home is so much more pleasing.
Our technicians were very knowledgeable and did a fantastic job!
Friendly and knowledgeable
Jonathan and Randy arrived on time, introduced themselves, and were professional throughout the process. They kept us informed as they cleaned our dryer vent and gave us post job feedback. They also cleaned up after themselves. I truly appreciate them and look forward to my dryer working properly going forward.
Michael and JJ were awesome and professional!
They did a good job! Although I’m not sure I got dryer vent cleaning sadly.
Joshua was efficient, professional, and respectful. All the qualities we look for. We are looking forward to working with him in the future.
Our house had a dangerous mold problem in all of our ducts, and it was affecting our health. I got a recommendation to use Stanley Steemer from someone in a related profession, and I am SO glad I did. The communication was excellent. I got an estimate and scheduled a date. The team arrived on time and worked…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 444 | $176–$377 |
| General carpet cleaning | 222 | $164–$340 |
| Upholstery cleaning | 151 | $189–$384 |
| HVAC duct & vent cleaning | 90 | $477–$928 |
| Area rug cleaning | 83 | $183–$453 |
| Pet stain & odor removal | 76 | $158–$384 |
| Carpet cleaning | 47 | $176–$390 |
| Flood cleanup | 9 | $170–$347 |
