How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #260Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.8★ from 2,047 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 76 Google reviews tagged “Pet stain & odor removal” · showing 20
Kimberly did a very professional job. I would like her the next time I have my carpet done.
My carpets are like new! Fresh, clean, spots have been removed. I might not let family come inside for the holidays! LOL
Dustin at Stanley Steemer arrived on time, very polite and professional. He explained the cleaning process throughout.
The carpet is finally like new again. It smells so good. Rodney was a pleasure to have representing Stanley Steamer.
Kimberly was outstanding! She did an excellent job. The price was reasonable.
Outstanding service. Very friendly company. Our technicians worked fast and efficiently and went over everything in detail.
Professional, courteous, conscious, fast and did a fabulous job.
Frederick was great! He was very conscientious, thorough and attentive to my needs. Frederick did a great job cleaning my carpets, and especially attacking my pet stains. (I just adopted a new rescue, and discovered an area where he’d decided to use the bathroom.) He had a big job to tackle in one room. My carpets…
Timothy did an excellent job removing pet stains and cleaning our carpet. He took the time needed to carefully treat the stains and make the carpet look beautiful. Thank you for your professionalism
Kimberly was excellent. She explained everything well, discussed options with me and offered reasonable additional services without being pushy. Service was great price is reasonable, and everything is very clean
Fredrick was so nice on time and very professional and informative . He took so much pride in his work quick and did a very good job.
Professional, stand by their work. Good service technicians.
Jordan did an awesome job! Thanks again
Absolutely amazing experience!! I would have never thought they could get the carpet looking like new again. Kim was a pleasure!
Donald was great! Thorough and professional. We’ll use them again.
The best!
Kimberly did a wonderful job cleaning up after an "interesting" housebreaking season with our now housebroken puppy. I would definitely request her again. Thank you!!!!
Kim was very professional and I could really tell she cared about the job that she was doing.
Monroe arrived as scheduled & was very nice & polite. I showed him the areas to be cleaned & pointed out some pet stains that needed to be treated. I asked about a price to clean the tile in the kitchen & decide to add that & the stairs. He got right to work, did a great job & even got the stains out! Recommend him for future jobs!
Dennis did a great job! He listened to what my carpet issues were, was thorough, professional, and went above and beyond my expectations. As a repeat customer, I would highly recommend Stanley Steemer for carpet cleaning services.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 444 | $176–$377 |
| General carpet cleaning | 222 | $164–$340 |
| Upholstery cleaning | 151 | $189–$384 |
| HVAC duct & vent cleaning | 90 | $477–$928 |
| Area rug cleaning | 83 | $183–$453 |
| Pet stain & odor removal | 76 | $158–$384 |
| Carpet cleaning | 47 | $176–$390 |
| Flood cleanup | 9 | $170–$347 |
